Performance Work Statement Cable Service.pdf

DHA PWS Template Under SAT August 2022 Rev. 1

Department of Defense Defense Health Agency

Performance Work Statement

Cable Television (TV) Services and Cable Modern Services

5 March 2026

Naval Hospital Beaufort and

Marine Corps Recruit Depot Parris Island (MCRD)

1.0 GENERAL INFORMATION

1.1 This is a non-personal services contract to provide Cable Television (TV) Services and Cable Modern Services. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.2 Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Cable TV and Cable Modern Services at Naval Hospital Beaufort, Marine Corps Recruit Depot Parris Island (MCRD) as defined in this Performance Work Statement (PWS) except for those items specified as Government furnished property and services. The Contractor shall perform to the standards in this contract.

1.3 Background: Naval Hospital Beaufort, and Marine Corps Recruit Depot Parris Island (MCRD) requires Cable TV, and Cable Modern Services which allows communication and support for the mission, patients, and families with our Tri-Command. The two (2) commands are supported by Navy Medical Regional Training Command

(NMRTC).

1.4 Objective. The objective of this requirement is to provide Cable TV and Cable Modern (Internet) Service for Naval Hospital Beaufort, Marine Corps and Marine Corps Recruit Depot Parris Island (MCRD), Beaufort, South Carolina.

1.5 Scope/Specific Tasks. The Contractor shall provide all skilled personnel, equipment, supplies, tools, materials, supervision, and other items necessary to perform this prescribed project as defined in this PWS to meet the performance requirements, except for those items specified as Government furnished property and services.

The Contractor shall provide materials such as but not limited to; all wiring, modems, cables boxes required for cable and internet services. The Contractor shall provide all equipment required to provide cable and internet services.

1.6 Period of Performance (PoP): The period of performance shall be for one (1) base year of twelve months, four

(4) twelve month option years and one six (6) month Option Period.

Base Year: 05 August 2026 – 04 August 2027 Option Year 1: 05 August 2027 – 04 August 2028 Option Year 2: 05 August 2028 – 04 August 2029 Option Year 3: 05 August 2029 – 04 August 2030 Option Year 4: 05 August 2030 – 04 August 2031 Option Period 5: 05 April 2031 to 07 October 2031 (Subject to FAR 52.217-8)

2.0 Administrative Specifications

2.1 Place of Performance: The work to be performed under this contract will be performed at the Naval Hospital Beaufort and Marine Corps Recruit Depot Parris Island (MCRD), at NAS Beaufort, South Carolina. Specific building locations are outlined below.

2.2 Base Access. The contractor and all associated subcontractor-Contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative). The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DoD, Department of the Navy (DoN) and/or local policy. In addition to the changes otherwise authorized by the

August 2022 Rev. 1 changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

2.3 Contractor Identification. Contractor personnel performing services in a contractor capacity in a

Government facility are required to possess and wear an identification badge that displays his or her name and the name of their company. Ensure all those with whom the person interacts in any face-to-face dealings while supporting the Governemnt understands that the person is contractor support personnel.

2.4 Key Government Personnel: Contracting Officer: The KO is the only individual with the authority to enter into, make related determinations, findings, changes, and terminate the contract on behalf of the Government. Contracting Officer Representative: The COR has authority to provide technical directions to the contractor as long as that direction is within the scope of the contract, it does not constitute a change and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.5 Recognized Federal Holidays: Services shall not be required on Federal holidays or the day of observance of federally established holidays and local base holidays (i.e. Easter). In general, federal holidays falling on a Saturday are observed on the preceding Friday whereas holidays falling on a Sunday are observed on the following Monday. Additional federal holidays as authorized by the President of the United States and/or executive orders shall be considered part of standard Federal Government holidays.

2.5.1 Federal holidays relate to Government duty days and is not intended to supplement or otherwise alter the provisions of any Wage Determination regarding applicable paid holidays.

2.5.2 Observance of Federal Government holidays by Government personnel shall not be a reason for an additional period of performance, or entitlement of compensation, except as set forth within the contract. In the event the Contractor’s personnel work during the holiday, the Contractor may reimburse them; however, no form of holiday or other premium compensation will be reimbursed either as a direct or indirect cost, other than their normal compensation for the time worked, unless stipulated otherwise.

2.5.3 When the Department of Defense grants excused absence to Government personnel, the Contractor shall continue to provide sufficient personnel to perform critical tasks already in operation or scheduled and shall be guided by the instructions issued by the Contracting Officer (KO) or the Contracting Officer’s Representative (COR). Changes in employee work schedules shall comply with the terms and conditions of the contract, to include payment provisions.

2.5.4 Government Escort. If no Government employee is unavailable to provide required escort services during routine maintenance or system outages, the COR will assume escort responsibilities or provide alternate escort aggrangements. The Contractor shall not remain on site without a required escort and shall follow all instructions issued by the KO or COR.

2.5.5 If Government personnel are furloughed, the Contractor shall contact the COR to receive guidance.

It is the Government’s decision as to whether the contract price/cost will be affected as a result of Government shutdown. In the event of a Government shutdown or furloughed Government employee(s) impacts contract price/cost, a negotiated settlement will be reached as deemed appropriate by the KO.

2.6 Hours of Operation: The Contractor is responsible for providing performance/service, between the hours of 0800 – 1600, Eastern Standard Time (EST) Monday through Friday excluding Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

2.7 The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. Overtime is not authorized.

2.8 Safety. The Contractor shall provide a safe working environment for key consultants and all persons in his/her employ as prescribed by Engineering Manual (EM) 385-1-1, “General Safety Requirements” and 29 CFR 1910 “Occupational Health and Safety”. The Contractor shall be responsible for all damages to persons and property that occur in connection with the work and service under this contract, without recourse against the Government.

2.9 Motor Vehicle Operators. Contractor’s personnel, whose tasks involve operation of any vehicles, shall possess a valid U.S. state driver’s license, certificates and permits, applicable for the type and class of vehicle being operated.

2.10 Speaking, Reading, and Understanding English. Contractor shall hire and staff personnel who can communicate with Government representatives and where reading, understanding, and discussing environmental, health, and safety warnings are an integral part of an employee’s duties, Contractor’s employee shall be able to understand, read, write, and speak the English language fluently. English shall be the only language used with regard to this contract for written correspondence, discussions and other business transactions.

2.11 Medical Emergency. The Contractor shall have competent personnel trained and capable of dealing with minor personnel injuries. The Contractor of their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall, in turn, notify the KO or COR within 30 minutes of the incident. Emergency medical treatment and services for Contractor personnel is the responsibility of the Contractor.

2.12 Environment and OSHA. The Contractor shall comply with all local, State, and Federal environmental and occupational safety laws, rules, and regulations. Any apparent conflict between compliance with such local, State, and Federal environmental and occupational safety laws, rules, regulations, and compliance with the requirements of the contract shall be immediately brought to the attention of the COR and the KO for final resolution. The Contractor shall notify the COR and KO in writing in addition to any verbal notification of such conflict.

2.12.1 The Contractor shall be liable for all fines, penalties, and costs which result from violations of, or failure to comply with, all such local State, or Federal laws, rules, and regulations. All unsafe acts or conditions fostered by the Contractor or Contractor personnel may be grounds for the KO to halt any and all Contractor performance with a commensurate deduction of monies due to the Contractor until such unsafe conditions are corrected.

2.12.2 The Contractor shall take due caution not to endanger personnel during performance of this contract. Upon discovery of a serious hazard such as, but not limited to, fire, or large fuel spill, the Contractor shall notify the COR.

3.0 Government Furnished Property. The Government will provide televisions that shall connect via vendor-provided, universal cable boxes which are compatible with the existing, government-maintained coaxial infrastructure. Any GFP loaned property shall be returned in its original condition, if applicable, prior to completion of this contract. Contractors shall be responsible for any damage or loss of use due to their negligence. The Government will be responsible for maintaining the proper environment, including utilities and site requirements necessary for the system to function properly.

3.1 Location of Services to be Performed.

Location Service Units 1 Pinckney Blvd Cable TV 89 12 Pinckney Blvd Cable TV 4 14 Saunders Rd Cable TV 1 15 Saunders Rd Cable TV 1 148 Pinckney Blvd Cable TV 3

Location Service Units 68 Alaska St - Bldg 674 Cable TV 9

4.0 Responsibilities of Contractor.

4.1 Contractor shall exercise extreme caution to protect building finishes, private property, military property, etc., from damage during the performance of these contract requirements. Contractor shall be responsible for all loss or damage or whatsoever kind and nature to all Government property, while in the performance of these contract requirements, which result in whole or in part from the negligence or omissions of Contractor, any of his Subcontractors or any employee, agent or any representative of the Contractor or Subcontractor(s).

4.2 The Contractor shall, without additional expense to the Government, be responsible for obtaining any necessary licenses and permits, and for complying with any Federal, State, and municipal laws, codes, and regulations applicable to the performance of the work.

4.3 The Contractor shall also be responsible for all materials delivered and work performed until completion and acceptance of the entire work, except for any completed unit of work which may have been accepted under the contract.

4.4 Emergent Services. The Contractor shall respond to all service outages, including individual unit failures and building-wide failures, within two (2) to four (4) hours of notification. This response time requirement apples during normal operating hours as well as for issues resported after normal business hours, unless otherwise directed by the Contracting Officer or COR. The Contractor shall maintain on-call capability as necessary to meet this response requirement.

4.5 Contractor Vehicles. All Contractor vehicles shall be readily identifiable. Identification shall include displaying Contractor’s name in a clear and unobstructed location on the vehicle. Motor vehicles entering Naval Hospital Beaufort and Marine Corps Recruit Depot Parris Island Operational Area shall be properly licensed, insured, and registered with the Installation Access Pass Office.

4.6 Contractor Advertising. The Contractor shall not place or display advertising of any kind on

Government property.

4.7 Reporting Mishaps. The Contractor shall train personnel to recognize fire and safety hazards and encourage personnel in the performance of their duties to report fire and safety hazards and unsafe conditions to their supervisor. The Contactor shall take corrective action to remedy reported deficiencies IAW the terms of this contract. The COR shall be notified of deficiencies beyond the terms of this contract. The Contractor shall adhere to reporting of mishaps in accordance with (IAW) OPNAVINST 5102.1D MCO P5102.1B, Navy & Marine Corps Mishap and Safety Investigation, Reporting, And Record Keeping Manual. In addition, the Contractor shall report injury or occupational illness to on-duty Contractors and Contractor accidents involving Navy property and personnel.

4.8 Conduct of Employees. The Contractor shall ensure that personnel present a professional appearance.

The Contractor’s employees shall observe and comply with all local policies and procedures

August 2022 Rev. 1 concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor is responsible for ensuring that any Contractor employees providing services under this contract conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove from the job site any employee for reasons of misconduct or security. In accordance with Department of Defense (DOD) Directive 5500.7-R, “Joint Ethics Regulation”, Contractor employees must avoid being improperly influenced in the execution of their duties under the contract. Particular attention should be paid to acceptance of gifts/gratuities, and on non- disclosure of sensitive or classified information. The Contractor shall ensure employee conduct complies with 41 U.S. C 423 relative to release of acquisition related information or actions or discussions which may prejudice future competitions. The Contractor shall ensure no contractor employees conduct political related activities or events on United States of America (USA) Facilities.

4.9 Supervision of Contractor Employees. The Government will not exercise supervision over Contractor or Subcontractor employees while performing work under the contract. Such employees shall be accountable solely to the Contractor, not the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or Subcontractor employees.

4.0 INSPECTION REQUIREMENTS

4.1 Inspection Requirements. The Contractor shall provide quality services and/or products. In accordance with (IAW) this contract.

4.2 Government surveillance of Contractor performance is not limited to the Performance Objectives as outlined in this Performance Requirements Summary (PRS). The Government reserves the right to conduct compliance surveillance of any contractual requirement of this acquisition.

4.3 Contract Deficiency Reports (CDR). At any time, it is determined by the Contracting Officer and/or the Contracting Officer’s Representative (COR) that the quality control system, personnel, instructions, controls, tests, or records are not providing results which conform to contract requirements, action shall be taken by the Contractor to correct the deficiency. If a CDR is issued the Contractor shall develop a Corrective Action Plan (CAP) which identifies the root cause, Corrective Action (CA) for the root cause, CA for the specific non-conformance and CA to the root cause to prevent recurrence and a corrective action including the timeline for completion.

Attachment 1: Performance Requirements Summary Performance

Element Performance Requirement

Surveillance Method

Frequency Acceptable Quality Level

Cable Service (TV) IAW PWS Paragraph_3.0__ Random Inspection Annual 95%

Internet Service IAW PWS Paragraph 3.0____ Random Inspection Annual 95%

Invoicing Monthly invoices per contract procedures are timely and accurate.

Monthly Inspection Monthly 100%

IAW - In Accordance With