Performance Work Statement Att1 Data Room Cleaning.pdf

Performance Work Statement for Data Room Cleaning Services

1.0 Introduction

This Performance Work Statement (PWS) outlines the requirements and performance standards for the quarterly cleaning of the 1500 square foot Data Room located at the Wilkes Barre VAMC, 1111 East End Boulevard Wilkes Barre, PA 18711. Regular and thorough cleaning of this data room is essential to maintain an optimal operating environment, prevent dust accumulation, and avoid potential contamination that could impact the integrity and functionality of the equipment.

2.0 Objective

The objective of this contract is to ensure this data room is cleaned to a high standard, free of dust and particulate matter, and maintained in a manner that supports the reliable operation of data processing equipment.

3.0 Scope of Work

The contractor shall provide cleaning services for the Data Room, ensuring that all specified tasks are performed in accordance with the highest industry standards to protect sensitive equipment and data. The contractor shall provide all necessary personnel, equipment, supplies, and supervision required to perform these services in accordance with the standards specified herein.

4.0 Cleaning Tasks

4.1 Dusting: Thorough dusting of all accessible surfaces, including but not limited to, raised floor panels, equipment exteriors, cabinets, shelves, and cable trays. Gently clean server racks, cabinets, and accessible external surfaces of servers and network equipment, taking care to avoid disturbing cables and connections.

4.2 Vacuuming: Use specialized equipment (such as HEPA-filtered vacuums) to vacuum floors, rugs, and mats to remove dust and particulate matter. Vacuum air vents and grilles to maintain proper airflow and reduce dust accumulation.

4.3 Surface Cleaning: Wipe down all horizontal and vertical surfaces with anti-static cleaning agents to remove dirt and smudges without damaging equipment.

4.4 Above Floor Maintenance: Clean and sanitize raised floor tiles and ensure no debris obstructs underfloor airflow systems.

4.5 Under raised floor: Clean to remove accumulated dust and debris, ensuring not to disturb cabling or equipment.

4.6 The contractor shall use cleaning agents and equipment that are specifically designed for use in data room environments and will not harm sensitive electronic equipment.

The contractor shall supply all necessary materials, including but not limited to, anti-static cleaning agents, HEPA-filtered vacuums, microfiber cloths, and protective gear.

5.0 Performance Standards Quality Assurance

5.1 All cleaning tasks must be performed to industry best practices and standards for data room environments.

Random inspections will be conducted by the COR to ensure compliance with the contract requirements. VAMC staff will escort and observe the contractor cleaning staff visits.

Any deficiencies identified during inspections must be corrected within 24 hours at no additional cost to the government.

6.0 Government-Furnished Property and Services

6.1 The government will provide access to the data room and any required badges or security clearances necessary for entry.

7.0 Scheduling

7.1 All work shall be performed Monday through Friday during Administrative Hours Only (7:00 AM- 5:00 PM). No work shall be conducted on Federal Holidays and/or Weekends. All Contractor staff shall be required to wear company badges with company name and employee name. Staff should utilize appropriate Personal Protective Equipment.

7.2 The contractor shall perform the cleaning services on a quarterly basis, providing 1 visit per quarter (i.e. Once Quarterly) during regular facility administrative hours.

7.3 The contractor is required to notify the Contracting Officer Representative (COR) or Technical Point of Contact at least two weeks in advance of a planned service.