Performance Work Statement- 7-17-2025.docx

Department of Defense Defense Health Agency Performance Work Statement

Preventive Maintenance, Calibration, and Repair Draeger Ventilators and Vaporizers

Material Management Department

Biomedical Division

Solicitation Number: HT941025Q2071 Version: 1 Date: 7/9/2025

PERFORMANCE WORK STATEMENT

1. GENERAL

1.1. Background. USNMRTC Guam has a requirement for the preventive maintenance (PM), calibration, repairs, and provision of parts for 9 anesthesia machine and 26 vaporizers used by Anesthesia Department.

1.2. Scope. The contractor shall provide PM, calibration, and repairs for all anesthesia unit and vaporizers equipment identified in Exhibit A. To ensure dependable and reliable equipment operation, the contractor shall provide all parts, labor, materials, travel, lodging, personnel, and freight shipping for the PM, Calibration, and Repair maintenance of this equipment. When product recalls or upgrades are necessary to maintain the equipment within the Original Equipment Manufacturers’ (OEM) specifications, the contractor shall provide these fixes or upgrades for all affected equipment. Performance shall be per the scope of this Performance Work Statement and other specifications or provisions of the contract. It is expressly agreed and understood that this contract is for non-personal services.

1.3. Performance Period. 1 year, with 4 one year options unilaterally exercisable by the Contracting Officer.

1.4. Contractor Personnel.

1.4.1. The contractor shall provide a point of point of contact that shall be responsible for performance of the work. The name of this person and an alternate who shall act for the contractor when the primary is absent shall be designated in writing to the Contracting Officer before the start of the contract.

1.4.2. The point of contact and the alternate shall have full authority to act on behalf of the contractor on all contract matters relating to the daily operation of this contract.

1.4.3. The point of contact and alternate must be able to read, write, speak, and understand English well enough to satisfy all contract performance requirements.

1.4.4. The point of contact and alternate shall be available during normal duty hours within 60 minutes to meet on the installation with government personnel designated by the Contracting Officer to discuss problem areas.

1.4.5 Contractor personnel shall present a neat appearance and must be recognizable as an employee of the contractor.

1.4.6. Security Requirements. Unaccompanied access to the MTF is not authorized without written consent from government personnel. All personnel entering the medical facility must wear a contractor identification badge which will be provided by the Government. Field service personnel shall wear visible photo identification at all times while on the premises of the Military treatment Facility.

1.4.7. Contractor personnel shall comply with all Privacy of Protected Health Information standards.

1.5. Quality Assurance.

1.5.1. The government will monitor compliance with the contract terms and conditions and identify non-conforming services. The Government will evaluate the contractor’s completed work to ensure it is accomplished in accordance with the standards required by this contract.

1.6. Contingency Plan. The contractor shall maintain a current Contingency Plan submitted with their proposal and notify the Contracting Officer of any proposed modifications. The contractor shall notify the Contracting Officer of any event that jeopardizes performance under this contract. The contractor shall submit a revised Contingency Plan to the COR within 30 days of any updates or changes. The plan shall include contingency operations for:

1.6.1. Mobilization. In the event of mobilization, which may require services beyond the contractor’s capability, the contractor shall advise the Contracting Officer immediately of the capability and additional volume which the contractor can obtain from the local civilian community. In the event the contractor is not able to meet the government’s requirements, the government reserves the right to obtain services from other sources.

1.6.2 Disaster. In the event of a disaster, to include but not limited to destruction of the facility, sabotage, or an act of God or nature, that renders the contractor’s facility unsafe, the contractor shall determine a feasible alternative method of providing services and make recommendations to the Contracting Officer immediately. The government reserves the right to obtain services from other sources in the absence of such action.

1.6.3. Labor Disputes. In the event of a labor dispute, the contractor’s responsibility to provide the service shall not be terminated. The contractor shall provide the Contracting Officer their strike or other employee job action contingency plan to continue performance of service without interruption or degradation in the quality of service. In the event a labor dispute is threatened, the Contractor shall immediately notify the Contracting Officer. In case of a strike or other labor dispute interferes with timely contract performance, the Contractor shall immediately notify the Contracting Officer and initiate action under the Contingency Plan.

1.7. Briefings, Conferences, and Site Visits

1.7.1. Post Award Conferences and Periodic Progress Meetings. The contractor may be required to attend administrative and coordination meetings, pre-performance conferences, performance assessment board meetings, partnering session, etc., as scheduled by the Contracting Officer.

1.7.2. Site Visits. As the Contracting Officer or COR deems necessary, the contractor or their representative having authority to bind the contractor, shall be required to visit the site and meet with Contracting Officer and or COR to discuss and develop mutual understanding relative to safety precautions, labor provisions, and other contractual requirements. This requirement can be cancelled only at the discretion of the Contracting Officer and/or COR. The government reserves the right to schedule meetings to discuss or resolve issues/problems as it deems to be critical, at no additional cost to the government.

1.8. Military Treatment Facility Hours of Operation.

1.8.1. Normal Hours. 0730-1600 Monday – Friday.

1.8.2. Recognized Holidays. The following is a list of legal Federal holidays:

New Year’s Day, Martin Luther King Jr.’s Birthday, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day.

1.9. Physical Security and Protection of Government Property.

1.9.1. The contractor shall be responsible for safeguarding any and all government property either provided for use or being serviced under the provisions of this contract.

1.9.2. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.9.3. The contractor shall designate an individual and alternate(s) to receipt and account for government-furnished facilities and equipment.

1.9.4. During execution of the work, the contractor shall protect government property. The Contractor shall return equipment damaged as a result of negligence under this contract to their original condition at no cost to the Government.

1.10. Installation Access and General Protection/Security Policy.

1.10.1. In-processing Requirements. Contractors are prohibited from performing services under this contract absent compliance with the in-processing requirements set forth below.

1.10.2. Access and General Protection/Security Policy and Procedures. All contractors performing tasks within a government facility under this PWS shall comply with applicable installation, facility and area commander installation/facility access and local security policies. The contractor shall provide all information required for background checks to meet installation access requirements as performed by installation law enforcement, Director of Emergency Services or Security Office. Contractors shall comply with all personal identity verification requirements as directed by the DoD, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition at any individual facility or installation change, the government may require changes in contractor security matters or processes.

1.10.3 MTF’s on Military Installations. The award of this contract does not bestow a right to have access to any military installation. Unscheduled gate closures by the Security Police may occur at any time and personnel entering or leaving the installation may experience delays. All vehicles are subject to search while on federal installations pursuant to current directives. Any violation of installation regulation, state or federal statue may result in the termination of the privilege to enter one or more military installations.

1.10.4 Parking and Smoking MTF Regulations. It is the responsibility of the field service personnel to park in the appropriate designated parking areas. Information on parking is available from MTF Security personnel. Smoking is strictly prohibited inside any buildings of the MTF. Possession of weapons, alcohol, or pharmaceuticals that are not over the counter and not prescribed to the individual/family is prohibited on the MTF premises. Enclosed containers, including tool kits, are subject to search. Tools shall not be left unsupervised in public patient areas. Violation of any policy which results in lost time for contractor is the sole responsibility of the contractor, and shall not be charged to the government.

1.11. Additional Medical Treatment Facilities. In the event the government elects to add MTFs, the workload requirement for the new MTF will be negotiated by the Contracting Officer for the basic contract.

1.12. Regulatory Compliance. The contractor shall comply with all applicable local, State, and Federal instructions, regulations, standards, and laws. The contractor shall be required to fully comply with all changes in regulations and laws as they occur during the contract term. This compliance shall be at no additional cost to the government.

1.14. Organizational Conflict of Interest (OCI). The contractor shall notify the Contracting Officer immediately whenever it becomes aware that a potential or actual OCI exists, as defined in FAR 9.5 – Organizational and Consultant Conflicts of Interest. The contractor shall then submit a plan to the Contracting Officer within 5 business days detailing how to avoid or mitigate the OCI. The contractor's mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.15. Safety Requirements. The contractor shall take safety precautions as the COR or his/her designee may determine to be reasonably necessary to protect the lives and health of occupants of buildings in which work is being performed. The MTF shall notify the Contractor of any non-compliance with the foregoing conditions and the action(s) to be taken. The contractor shall, after receipt of such notice, immediately correct the conditions to which attention has been directed. If the contractor refuses to comply promptly, the COR may issue an order stopping all or any part of the work. Under such circumstances, the Contracting Officer can hold the contractor in contract default. Nothing in this section shall be construed so as to limit the contractor responsibilities to comply with any existing law, nor to switch jurisdictions.

1.16. Contract Modifications. Only a Contracting Officer has the authority to obligate the government, and then only in writing. No modification or instruction from any party shall be construed to authorize the contractor to take any action for which they expect compensation without written authorization from the Contracting Officer

1.17. Work Performed by Others. When work performed by the government or other contractors is expected to affect the contractor’s performance of work, the government shall coordinate with the contractor and provide necessary information (plans, specifications, etc.) to the contractor, such that the contractor may make scheduling allowances. The COR shall resolve any schedule conflicts between the contractor and work performed by the government or other contractors. Such actions shall not result in additional cost to the covernment under this contract.

1.18. Government Right to Change Standard Operating Procedures within the MTF. The government reserves the right to establish and/or change Standard Operating Procedures which shall be binding on the contractor, i.e., work order procedures, emergency and fire procedures, security procedures and power failures.

1.19. Phase-In Service: Upon award, which should occur prior to expiration of existing service contracts, the contractor will have the opportunity to inspect the existing equipment, and note any deficiencies. This action shall occur in sufficient time to notify the existing contract holder to correct deficiencies noted (at least 24 business hours prior to expiration of contract). Failure to submit such list in a timely manner shall be considered acceptance of the equipment in the existing condition. The contractor shall not be eligible to claim expenses to bring the equipment into manufacturers’ specifications.

1.20. Phase Out of Service: Upon expiration or termination of this contract, the contractor, at the contractors’ expense, shall provide OEM certifications for all equipment covered under contract at the rates/discounts normally provided to government customers. If repairs or corrections to the equipment have to be made to obtain such certifications, the contract shall arrange to have those repairs or corrections made at the contractors’ expense.

2. DEFINITIONS AND ACRONYMS

2.1. DEFINITIONS. Definitions of special terms and phrases used in this PWS are as follows:

Contracting Officer (CO/KO). A warranted representative of the federal Government, who has the express authority to enter into, administer, and/or terminate contracts and make related determinations and findings. The Contracting Officer is the only person authorized to approve changes to any terms, conditions, or requirements of the contract.

Contracting Officer’s Representative (COR). A government employee appointed by the Contracting Officer and responsible for the inspection, evaluation, and acceptance of products and services provided in accordance with the terms and conditions of the contract.

Corrective Maintenance. Repair, adjustment, calibration, software manipulation and upgrades or other action taken to return a piece of equipment to original manufacturers specifications following a failure, damage, or other incident that causes the product to no longer perform within the original specifications.

Defense Medical Logistics Standard Support (DMLSS). The automated procurement, maintenance, and supply system utilized to document various material management functions within the command, and throughout the Department of Defense.

Medical Treatment Facility (MTF) or Patient Care Facility. All gross square footage for building with a primary function of delivering government health care services. (i.e. hospital or clinic, including all activities providing outpatient and/or inpatient health services for authorized patient care)

Preventive Maintenance. Preventive maintenance is used to describe those periodic and “as required” services necessary to maintain equipment in an operating condition which minimizes corrective maintenance, including but not limited to calibration, adjustment, lubrication, updating software for security, safety or system functionality issues, as well as that testing required to maintain a safe environment of care which includes electrical safety testing, output testing, replacement of batteries and other shelf life components on a scheduled basis (which becomes corrective maintenance if the component fails due to lack of preventive maintenance).

Quality Assurance (QA). Actions, including inspections, performed by the Government to determine whether products and services conform to contract requirements.

Quality Control (QC). Actions, including inspections and preparation of inspection records, performed by the contractor to ensure that products and services conform to contract requirements.

Uptime. Uptime is defined as that time, during the clinical areas’ normal business hours, when the equipment is available for clinical use without restrictions to the quality of the results, and without safety hazards to the patient, staff, or visitors.

2.2. ACRONYMS. Commonly used acronyms are listed below. Other acronyms and abbreviations are listed in Joint Publication 1-02, DOD Dictionary of Military and Associated Terms 08 November 2010, as amended through 15 October 2015.

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES.

3.1. The government will provide telephone and internet access to the contractor while on-site for official business use only. This includes contacting manufacturers, suppliers, and government users. Access to outside lines and international calls may be restricted in per MTF policy.

3.2. The government will provide the anesthesia unit and vaporizers listed in Exhibit A for maintenance and/or repair as necessary.

4. CONTRACTOR FURNISHED PROPERTY AND SERVICES.

4.1. The contractor shall provide all property or services necessary for the performance of this contract that is not specifically identified as furnished by the Government.

4.2. Contractor Supplies and Equipment. The contractor shall furnish all supplies, materials, repair or replacement parts, tools, equipment software upgrading and labor necessary to efficiently and satisfactorily perform the requirements of this contract.

The contractor’s supplies and equipment shall comply with Federal, State, local, and industry or OEM specifications.

4.3. Government Responsibility for Damage. The government shall not be responsible, in any way, for damage to the contractor’s stored supplies, material, equipment, or contractor’s employees’ personal belongings brought onto the site.

4.4. The contractor shall protect all facilities from damage caused by the contractor and shall repair, at no additional cost to the government, all damages caused by the contractor’s activities. During performance of services, contractor shall keep the MTF site safe, neat, clean, and orderly. The contractor shall be responsible for all means, methods, techniques, sequences, and procedures of the services. The contractor employees shall demonstrate appropriate behavior and dress at all times.

4.5. The contractors’ personnel shall comply with the applicable DoD Information Assurance Policies.

4.6. Contractors are required to maintain a Drug Free Workplace.

5. TASKS AND REQUIREMENTS.

5.1. The contractor shall provide equipment maintenance services to include all periodic preventive maintenance, calibration, and repairs in accordance with OEM specifications and to include repairs necessitated by operator error. Upon completion of each preventive maintenance visit and each corrective maintenance visit, field service personnel must submit a signed service report within seven (7) business days to the Biomedical Engineering Division for data entry in DMLSS. The service report shall include all information below:

1. Contractor Name

2. Name of contractor personnel performing service

3. Contractor personnel log/control number

4. Equipment identification factors to include: Manufacturer, make, model, serial number and Facility Equipment Control Number (ECN)

5. Description of problem reported by user

6. Date & time of initial trouble call

7. Date & time, beginning and ending, of hours on-site for service call

8. Itemized description of service performed to include, but not be limited to: parts used, problem found, corrective action(s) taken or recommended, communications had with Medical Treatment Facility (MTF) Biomed personnel

9. Resolution and/or pending action(s)

10. Estimated total billing cost, if the MTF did not have an existing maintenance agreement:

11. Include the list price of services, labor, travel, and parts (Note - This pricing information is not to be confused with an invoice)

12. Signatures: Contractor performing service, BMET verifying service rendered

5.2. Contractor Qualification. The contractor must be an OEM certified service provider. The contractor must verify that an individual whom they plan to employ or continue to employ in the United States is authorized to accept employment in the United States.

5.3. Field Service Personnel. All work shall be performed by a field engineer with OEM service training on the products to which they perform service. Service personnel shall have sufficient experience to demonstrate proficiency in maintenance of the product. Experience of at least 3 years working on a class of equipment, or over 1 year on the specific make and model is sufficient to indicate experience. Substantially more time may be required based upon the technology involved. Occasional experience with a limited set of equipment does not meet the requirements of this contract.

5.3.1. Field Service Personnel shall be authorized by the Contractor to perform the required maintenance services. The contractor shall provide to the COR written assurance of the competency of their personnel as well as list of credentials of approved field service personnel. The Contracting Officer and/or COR may authenticate the training requirements and request training certificates or credentials from the service vendors at any time.

5.3.2. The contractor shall ensure that all field engineers possess current OEM-certification level training and ability to perform corrective software upgrades and manufacture recall notices,and are in possession of legally licensed diagnostic software necessary for rapid, efficient, and effective maintenance.

5.3.2.1. Contractor employees shall be trained in accordance with all Federal, State, and local laws and regulations. The contractor shall maintain personnel certification, training, and licensing records for employee requirements specified in this PWS. Certification, training, and licensing records shall be kept current and on file for the duration of the contract including all option periods. Records shall be made available for Government review within 1 business day of request.

5.3.3. Field engineers shall maintain equipment within the original manufacturer’s specifications, and shall make no modifications to the original design.

5.3.4. Field engineers shall provide all parts, labor, materials, travel, personnel, supervision, and freight necessary to complete repairs and preventive maintenance on all equipment listed within this contract and shall not invoice the MTF for work performed at the direction of the contractor.

5.3.5. Field engineers shall provide services in accordance with the performance requirements specified in this PWS.

5.4. Government Right of Refusal. The MTF reserves the right to reject any of the contractor personnel and refuse them permission to enter the premises or work on MTF equipment. This right may be exercised at any time. The reasons for rejections may include lack of training and experience, behavior, attire, security concerns, etc.

5.5. Preventive Maintenance Completion. The contractor must ensure that 100% or more of all periodic maintenance is addressed within 30 days of due date, and that 100% of corrective maintenance associated with periodic maintenance is performed within 60 days of the due date.

5.5.1. Equipment in Use. If, for reasons beyond the contractors control, equipment is not made available for maintenance for the entire 30 days before the maintenance due date, and 60 days following due date, the contractor shall immediately notify the COR and Biomedical Engineering Division.

5.5.2. Equipment Unable to Locate (UTL). If the contractor is unable to locate an item within the maintenance window specified, the contractor shall immediately notify the COR and Biomedical Engineering Division. The COR and Biomedical Engineering Division may determine that the property has been disposed of or otherwise inactive or unavailable for use and adjust Exhibit A accordingly.

5.6. Preventive Maintenance Scheduling. The contractor shall schedule preventive maintenance visits as specified for by the government POC. The frequency of preventative maintenance will be specific to each device, as listed in the equipment list, Exhibit A. Preventive maintenance visits shall include complete inspection and testing of the equipment in accordance with the maintenance procedures identified in DMLSS and/or the manufacturer’s recommended guidelines. Preventive maintenance visits shall be scheduled at least one week (40 working hours) in advance. If the routine scheduling for the equipment items is in excess of 1 week in advance, then the preventive maintenance visits must be coordinated at least that far in advance, so as to not require rescheduling patients.

5.7. 100% Preventive Maintenance. Under the circumstances of 5.5 & 5.6, the COR, Biomedical Engineering Division, and the contractor shall arrange a means of complying with the requirements for preventive maintenance at no additional cost to the government. Equipment determined missing, lost, or stolen shall be exempt from maintenance.

5.8. Off-site Preventative Maintenance. Some equipment or devices may require that preventative maintenance be completed outside of the MTF. In this case, the contractor shall still follow all procedures set forth by this agreement. No equipment shall be removed from MTF premises without the approval and signature of the COR, Technical Liaison, or their designated representative. Preventive maintenance visits shall be scheduled at least one week (40 working hours) in advance. If the routine scheduling for the equipment items is in excess of 1 week in advance, then the preventive maintenance visits must be coordinated at least that far in advance, so as to not require rescheduling patients.

5.8.1. Return of Government-owned property. Upon completion of regularly scheduled preventative maintenance, the contractor shall return all devices, equipment, and accessories owned by the United States Government.

5.9. Corrective maintenance shall include damage to equipment that results from, but not limited, unintentional dropping, operator error, normal wear and tear, component part failures, environmental issues (e.g., water damage), etc. The Contractor shall provide for any corrective maintenance services necessary to maintain equipment within the original manufacturer’s specifications, and in accordance with any applicable FDA requirements and/or the Joint Commission (JC) requirements.

5.9.1. Response time. Within one (1) hour of the notification, contract personnel shall respond by telephone. If the equipment cannot be restored to the operating condition via telephone, the contractor personnel shall arrive onsite within four (4) hours to respond to the requested service. The onsite response time is measured from the time the contractor is originally called, not from the time the contractor returns the call. The contractor is expected to return the device to service within 48 hours from the time the contractor was contacted.

5.9.2. Parts. The contractor shall provide coverage for all repair and replacement parts necessary to maintain the equipment listed in Exhibit A to the original manufacturer’s specifications. The contractor shall supply new, non-refurbished OEM parts for all repairs necessary to restore equipment to the original manufacturer’s specifications. Replacement parts shall be furnished within the time required to meet the requirements specified in this PWS

5.10. Recalls and Updates. The contractor shall provide installation for all manufacturer recalls and mandatory updates within thirty (30) calendar days of the OEM’s notification for all equipment covered under this contract.

5.11. Modification. Equipment covered by this contract shall not be modified from OEM specifications.

5.12. Training. The contractor shall provide one initial training session for all MTF Biomedical Repair personnel on the procedures and processes of the contractor’s maintenance program, immediately upon contract award. This training will provide the Biomedical Technicians insight into the OEM specified procedures for preventative maintenance and frequently observed issues that require corrective maintenance.

5.13. 100% Completion During Hours of Work. Work required in the performance of this contract shall be performed during the MTFs regular business hours, unless otherwise specified in the equipment listing in Exhibit A. The contractor shall also provide a telephone consulting service, twenty-four (24) hours per day, seven (7) days a week. This telephone consulting service shall be provided to avoid undue delays in contract service coverage during after-hours and weekend/holiday periods as applicable. Under no circumstances shall the contractor assume an inquiry, via telephone or any other means, is authorization to provide services not specifically covered by the terms of the contract. No overtime shall be billed to the government.

5.14. Technical Documentation. The contractor shall obtain, have on file, and make available to its field service personnel all operational and technical documentation, which is required to meet the performance requirements of this contract. This documentation shall include any software needed or beneficial in expediting the diagnosis, repair, or calibration of the equipment, equivalent to that used by the manufacturer to perform the same work.

5.15. Service Events. Upon arrival on-site, prior to performing any work, field service personnel shall physically sign-in with the MTF Biomedical Engineering “Medical Maintenance” Division during normal working hours. On holidays, the duty Biomed technician shall be contacted. The duty Biomed may accompany the field service person as an observer during any work performed on-site. The contractor will be provided with the Biomed duty phone number upon award of contract.

5.16. 100% Service Event Documentation. Upon completion of each preventive maintenance and/or corrective maintenance visit, field service personnel must submit a signed service report to the COR or Biomedical Engineering Division. The service report shall indicate all problems addressed, devices checked, list all parts replaced/repaired, parts ordered, and problem resolution or pending action. Each service report must, at a minimum, include the information as indicated in 5.1 of this PWS.

5.17. Test Equipment. Test equipment calibration shall be traceable to National Institutes of Standards and Technology (NIST). Any efforts conducted without equipment within the calibration intervals is not performance in accordance with this contract. Upon request by COR or Biomedical Engineering Division, the contractor and/or service vendors shall provide a copy of the current calibration certification of all test equipment to be used, or which has been used, on MTF equipment.

5.18. Removal of equipment from site. No equipment shall be removed from the MTF without the approval of the COR and/or Biomed. Prior approval for equipment removal must be obtained by service personnel. Any failure to obtain such approval which results in detainment or prosecution of service vendor personnel are the sole responsibility of the service vendor personnel. No additional charge shall be allowed for work performed off-site, or any additional time required. The contractor shall provide insurance coverage for damage to or loss of MTF equipment while in contractor or service vendor custody.

5.19. The contractor shall maintain the equipment within the OEM specifications, in accordance with all United States (US), State, and Local laws and regulations, DoD regulations, DoD instructions, and TJC requirements. TJC’s requirements are specified in its Comprehensive Accreditation Manual for Hospitals (CAMH), readily found on www.jointcommission.org . DoD regulations and instructions will be made available upon request.

5.21. The maintenance and support agreement shall include telephone support (24x7), regularly scheduled preventive maintenance and inspections, corrective maintenance tasks, and unlimited emergency responses by the contractor’s Field Service Personnel, as described in the coverage section for each item listed in Exhibit A.

5.22. The aggregate amount of equipment covered under the contract shall fluctuate throughout the term of the contract. This fluctuation may result from the removal of aged, unrepairable, or past service/useful life equipment. Concomitantly, the fluctuation may result from the addition of new equipment or equipment with expired warranty periods. The collective requirement and level of effort will remain relatively constant over the life of the contract.

6. APPENDICES/EXHIBHITS

Exhibit A Equipment List

EXHIBIT A – EQUIPMENT LIST

Exhibit B Performance Requirements Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success

(Maximum error rate)

image1.png