Performance Work Statement 23 August 21.pdf

FA7014‐XX-X-XXXX

PERFORMANCE WORK STATEMENT

FOR

BEHAVIORAL THREAT ASSESSMENT MANAGEMENT AND MITIGATION

CONSULTING

AT

HEADQUARTERS AFOSI, QUANTICO, VA

06 MAY 2021

DRAFT

Contents

SECTION I 3

1.0 DESCRIPTION OF SERVICES 3

1.1 General. 3

1.2 Background. 3

SECTION II 4

2.0 Task Descriptions 4

2.1 Task 1 4

2.n Task n 4

SECTION III 5

3.0 SERVICE SUMMARY 5

SECTION IV 7

4.0 DELIVERABLES 7

SECTION V 8

5.0 GOVERNMENT FURNISHED PROPERTY OR SERVICES 8

5.1. Government Furnished Property or Services. 8

SECTION VI 9

6.0 GENERAL INFORMATION 9

6.1 Scheduling Concerns. 9

6.2 Kickoff Meeting 9

6.3 Transition-Out Plan 10

6.4 Quality Control. 11

6.5 Emergency Operations/Mission Essential Personnel. 11

6.5 Contractor Manpower Reporting Application (CMRA) 11

6.6 Subcontractor Input in CMRA 12

6.7 Security Instructions 12

6.9 Listing of Employees. 13

6.10 Miscellaneous Paragraphs. 14

SECTION VII 16

APPENDIX 1 16

1.0 14

2.0 Error! Bookmark not defined.

When setting up your Section II please use make your task description name “Heading 2” in the style section. This will update the Table of Contents automatically. If unsure, the AFDW/PK PM Branch will assist.

SECTION I

1.0 DESCRIPTION OF SERVICES

1.1 General. The Air Force Office of Special Investigations Plans Programs and Requirements directorate provides investigative and operational support, guidance, and oversight to AFOSI field units and regions across the command on threat analysis, mitigation, and management matters.

1.1.1 Scope. The Contractor will provide consultation and/or training regarding the identification, assessment, and management planning of cases or processes for which the client requests assistance. The Contractor will draft and provide a customized Insider Threat Management Guide.

The Contractor will provide two days of on-site (or remote) training services by up to two consultants; and in-person or remote consultation services up to 120 hours/year.

1.2 Background. In order to meet the current standards of practice for a federal law enforcement behavioral threat assessment and management and to be in line with our federal partners, it is imperative that AFOSI establishes policies and procedures, has a training curriculum, and experts in behavioral threat assessment.

SECTION II

2.0 Task Descriptions

2.1 Task 1

The Contractor shall provide up to 120 hours of consultation regarding threat assessment & management processes and specific cases during the contract period. Consultation hours may involve telephone or video consultation or conferences; review of relevant materials, research needed to address Government needs, preparation of materials in response to Government requests, or any other services necessary to respond to Government requests. The Contractor shall annotate consultation hours provided per consultant and make these records available to

Government upon request.

2.2 Task 2

During the contract period, the Contractor shall provide two (2) consecutive days (up to 7 training hours each day) of on-site training to support the continuing education and development of the

Government’s threat assessment team, key gatekeepers, and other groups as agreed upon between the Government and the Contractor. Training services may be delivered remotely (e.g., via video conference) if mutually agreed upon between the Government and the Contractor.

2.3 Task 3

The Contractor shall design, develop and provide a Threat Management Guide to the Government in an electronic format (e.g. Microsoft Word). The document will provide guidance on such topics including, but not limited to, as:

● How to develop, implement, and operate a holistic, multi-disciplinary, collaborative, approach to prevent and mitigate risk of violence and other insider threats.

● How to develop a systematic process to identify, investigate/inquire, assess, and manage situations perceived as threatening or that may result in acts of violence or other harm.

● The identification of threatening or aberrant behavior, or behaviors indicating a need for intervention, and discussion of means of reporting those concerns.

● Enhancing reporting of concerns by organization & community members and building awareness and engagement to support the safety and well-being of the organization.

● How to conduct an inquiry and assessment of a situation that may pose a threat of violence, including a framework for prioritizing cases.

● How to implement an integrated, longitudinal, preventative, approach to de-escalate, manage, and monitor situations that may pose a threat of violence or other harm.

● Conducting threat management processes in compliance with relevant laws, regulations, standards of practice and policies.

2.4 Task 4

The Contractor shall provide a monthly status report regarding progress of the threat management guide in an electronic format (e.g. Microsoft Word).

2.5 Education/Certification- Consultant team members shall consist of individual with a doctoral degree (Ph.D. or Psy.D.) in the field of Psychology from an accredited university, shall have completed a residency approved by the American Psychological Association. The consultant team shall also have members with Certified Threat Manager certification accredited by a certified organization or association that upholds prescribed standards of practice. Additionally, the consultant team shall have training/experience specifically related to law enforcement and legal practice.

SECTION III

3.0 SERVICE SUMMARY

The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement and will be assessed on an “Acceptable” or “Unacceptable” basis. These thresholds are critical to mission success.

Performance

Objective PWS Paragraph Performance Threshold

Method of

Surveillance

SS – 1

Conduct training

2.2 Fourteen (14) hours of on-site

training provided over two consecutive days. Training is determined effective in 90% of

Likert scale questionnaires.

Customer complaint

SS – 2

Provide consultation

2.1 Consultation sufficiently

resolves customer need 90% of the time, based on Likert scale questionnaire.

Customer complaint

SS – 3

Produce threat management guide

2.3 The final version of the guide

does not contain more than ten

(10) grammatical errors or any factual errors. Identified errors are corrected by the Contractor within five (5) business days.

Customer complaint

SECTION IV

4.0 DELIVERABLES

The Contractor shall provide deliverable(s) in a format mutually agreed upon by the Government and the Contractor. The following enumerated deliverables are not expected to change. Due Date intervals are not expected to change but actual dates may need to be revised depending on actual contract start date.

DELIVERABLE PWS

PARA

DUE DATE DELIVERY

Up to 120 hours of on-call consultation

2.1 15 June 2022 Telephone, video, or in writing

Consultation Records 2.1 Upon Request By email to the COR in

Microsoft Excel or

Microsoft Word format

Consultation effectiveness questionnaire

2.1 5 days after completion of consultation

By email to the COR in

Microsoft Excel or

Microsoft Word format

Provide on-site training 2.2 15 June 2022 On-site or remote

Provide Threat

Management Guide

2.3 1 May 2022 By email to the COR in

Microsoft Word format

Monthly Status Report 2.4 10th business day of each month

By email to the COR in

Microsoft Word format

Kickoff Meeting

Agenda

6.2.1 NLT 3 days after contract

award

By email to the COR in

Microsoft Word format

Quality Control Plan 6.3.2 Submitted at Kickoff

Meeting and annual revisions submitted 15 days after OY award.

By email to the COR in

Microsoft Word format

Trip Reports 6.8.5 5 Days after completion of

TDY

By email to the COR in

MS Word in accordance with AFH 33-337 (T&Q)

Employee List 6.9.2 Upon Request By email to COR in MS

Excel

SECTION V

5.0 GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, MATERIAL,

INFORMATION, OR SERVICES

5.1 Government Furnished Property, Equipment, Material, Information, or Services. The

Government will furnish property or services for this requirement.

For Training and Consultation (Task 2.2):

● Rooms suitable for providing the training / consultation meetings

● Projector and screen on which to present training materials via a PowerPoint presentation

● Dry-erase board or flip chart (and markers) for demonstration of impromptu points

● Back-up computer/laptop in case there are any compatibility issues between the consultant(s) laptop and the Government’s projection equipment

● Relevant material disclosed for research or review will be coordinated by the Government in accordance with agency policy prior to release.

5.2 Contractor Acquired Property. The contractor shall not be required to acquire any property.

SECTION VI

6.0 GENERAL INFORMATION

6.1 Scheduling Concerns.

6.1.1 Duty Hours. The Contractor shall have access to Government facility for scheduled training sessions detailed in Task 2.3. Contractor personnel are expected to conform to customer agency normal operating hours. Federal Holidays shall be observed in accordance with Office of

Personnel Management policy.

6.2 Kickoff Meeting/Orientation Meeting

6.2.1 The Contractor shall schedule and coordinate a Project kick-off Meeting no later than (NLT) five (5) calendar days after contract award at the location approved by the Government. The meeting will provide an introduction between the Contractor personnel and Government personnel who will be involved with the contract. The meeting will provide the opportunity to discuss technical, management, and logistic issues; travel authorization; communication process between

Government and Contractor; and reporting procedures. At a minimum, the attendees shall include key Contractor personnel, AFOSI XRC personnel, AFOSI XRG personnel, AFOSI XIP personnel, the DAF Contracting Office, and the COR. The Contractor shall provide a Kick-Off Meeting

Agenda that will include, but not be limited to, the following.

• Introduction of personnel

• Overview of project tasks

• Review of organization (complexity)

• Schedule (shows major tasks, milestones, and deliverables; planned and actual start and completion dates for each)

• Communication Plan/lines of communication overview (between both Contractor and

Government)

• Travel notification and processes

• Government-furnished information (GFI) (Items that may not be included in Section V)

• Security requirements (Building access, badges, Common Access Cards (CAC))

• Analytical Support Status Accreditation (ASSA) Documentation

• Invoice procedures

• Monthly meeting dates

• Reporting Requirements, e.g. Monthly Status Report (MSR)

• POCs

• Roles and Responsibilities

• Prioritization of Contractor activities

• Any initial deliverables

• Other logistic issues

• Quality Control Plan (QCP)

• Sensitivity and protection of information

• Additional issues of concern (Leave/back-up support)

6.2.2 The Contractor shall provide a draft copy of the agenda NLT 3 days after contract award for review and approval by the COR prior to finalizing. The Government will provide the Contractor with the number of participants for the kick-off meeting and the Contractor shall provide sufficient copies of the presentation for all present.

6.2.3 The Kickoff Meeting location will be held at the Government's facility or another designated location and the date and time will be mutually agreed upon by both parties.

6.3 Quality Control.

6.3.1. Quality Assurance. The Government shall rely on the Contractors’ existing quality assurance system as the method to ensure that the requirements of the contract and performance thresholds are met; however, the Government reserves the right to monitor and evaluate the quality of services provided and compliance with the contract terms and conditions at any time.

6.3.2. Quality Control Plan (QCP). The Contractor shall develop and maintain an effective quality control program to ensure services are performed IAW this PWS, applicable laws and regulations, and best commercial practices. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services with special emphasis placed on those services listed in this PWS. The Contractor’s quality control program is the means by which it assures itself that the work complies with the requirement of the contract.

6.4 Emergency Operations/Mission Essential Personnel.

6.4.1. Continuation of Essential Contractor Services During Crisis. All services in this PWS

HAVE NOT been defined or designated as essential services for performance during crisis IAW

DFARs 252.237-7023, “Continuation of Essential Contractor Services.”

6.5 Contractor Manpower Reporting Application (CMRA)

6.6.1 The Contractor shall comply with the following Contractor Manpower Reporting requirements: The Contractor shall report ALL Contractor labor hours (including Subcontractor labor hours) required for the performance of services provided under this contract via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: https://www.sam.gov/SAM/.

Reporting inputs will be for the labor executed during the period of performance during each

Government Fiscal Year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported NLT October 31 of each calendar year, beginning with 2021. The Contractors may direct questions to the help desk at:

https://www.sam.gov/SAM/.

6.6.2 Subcontractor Input in CMRA: Prime Contractors are responsible to ensure all subcontractor data is reported. Subcontractors will not be able to enter any data into CMRA, but will enter their information into a Bulk Loader spread sheet available from the AF CMRA helpdesk. Subcontractor shall fill in columns A-C then return it to the https://www.sam.gov/SAM helpdesk after it's completed and a technician team will enter the information into CMRA..

6.7 Security Instructions

6.7.1 Physical Security. The Contractor shall safeguard all Government property, documents and controlled forms provided for Contractor use and adhere to the Government property requirements contained in this contract. At the end of each work day, all Government facilities, equipment, and materials shall be secured by a Government POC. Contractors are not allowed to secure

Government facilities, equipment, and materials.

6.7.2 Access Control. The Contractor shall establish and implement methods of ensuring that no building access instruments issued by the Government are lost, misplaced or used by unauthorized persons. Access codes shall not be shared with any person(s) outside the organization. The

Contractor shall control access to all Government provided lock combinations to preclude unauthorized entry. The Contractor is not authorized to record lock combinations without written approval by the Government COR. Records with written combinations to authorized secure storage containers, secure storage rooms, or certified vaults, shall be marked and safeguarded at the highest classification level as the classified material maintained inside the approved containers.

6.7.3 Pass and Identification Items. The Government shall ensure the pass and identification items required for contract performance are provided for Contractor employees and non-government owned vehicles.

6.7.4 Retrieving Identification Media. The Government shall retrieve all identification media, including vehicle passes, from the Contractor when no longer required.

6.7.5 Traffic Laws. The Contractor and its employees shall comply with base traffic regulations.

6.7.6 Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their Contractor-owned vehicle or privately-owned vehicle while on RKB Quantico or any other military facility.

6.7.7 Drug, Tobacco, and Alcohol Use Policy. The consumption of alcoholic beverages or illegal drugs by contractor personnel, while on duty, is strictly forbidden. Contractor shall immediately remove any employee who is under the influence of alcohol or drugs.

6.8 Travel

6.8.1 Local Travel. Local travel to attend meetings or events may be required at no cost to the

Government. Travel within the National Capital Region commuting vicinity is considered a cost of doing business and shall not be separately reimbursed.

6.8.2 CONUS Travel: Prior to travel, the Contractor shall coordinate with, and receive approval from, the COR at least 10 business days prior to trip.

https://www.sam.gov/SAM

6.8.3 Further guidance for Contractor travel can be found at

https://www.defensetravel.dod.mil/site/faqctr.cfm.

6.8.5 Trip Reports: Following each trip, the Contractor shall prepare and deliver Trip/After Action

Reports to the COR IAW AFH 33-337. The trip report shall be completed in accordance with

AFOSI XRC guidance.

6.9 Employee Accountability & Turnover

6.9.1 Staffing of Contractor Personnel. Contractor shall provide a stable workforce throughout the duration of the contract.

6.9.2 List of Employees. The Contractor shall maintain a current listing of employees assigned under this contract and define who are key personnel. The list shall include the employee's name, social security number and level of security clearance. The list shall be validated and signed by the company Facility Security Officer (FSO) and provided to the Contracting Officer, Program

Manager, and Servicing Security Activity. An updated listing shall be provided upon request.

6.9.3 Contractor professionalism. The contractor shall:

● Present a professional appearance and maintain professional demeanor and conduct at all times.

● Conduct their work assignments IAW project schedules

● Function effectively and efficiently during extended periods of high pressure and stress.

● Function as an integral member of a team of highly trained professionals responsible for the safety and security of USAF personnel and resources.

6.10 Miscellaneous Paragraphs.

6.10.1 Freedom of Information Act (FOIA). All official Government records affected by this contract are subject to the provisions of the FOIA (5 U.S.C. 552/DoD 5400.7-R/AF Supplement).

Any request received by the Contractor for access/release of information from these records to the public (including Government/Contractor employees acting as private citizens), whether oral or in writing, shall be immediately brought to the attention of the CO for forwarding to the HQ AFOSI

FOIA Manager to ensure proper processing and compliance with the Act.

6.10.2 For Official Use Only (FOUO). The Contractor shall comply with DoD 5400-7-R, Chapter

4, DoD Freedom of Information Act (FOIA) Program requirements. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material.

6.10.3 Privacy Act. Work on this contract may require that personnel have access to information protected by the Privacy Act. Contractor personnel shall adhere to the Privacy Act, Title 5 of the

U.S. Code, Section 552a and applicable agency rules and regulations when handling such information.

https://www.defensetravel.dod.mil/site/faqctr.cfm

6.10.4 Records. All records created and received by the Contractor in the performance of this contract shall be maintained and readily accessible. Records shall remain the property of the

Government.

6.10.5 Safety Concerns. The Contractor is solely responsible for compliance with OSHA standards for the protection of their employees. The Government is not responsible for ensuring that Contractors comply with “personal” safety requirements that do not present the potential to damage Government resources.

6.10.6 Project Policy. The Contractor shall comply with all industry standards. All work shall be done in accordance with all federal, local, and state laws and regulations.

6.10.7 Inherently Governmental Functions. The Contractor shall not perform inherently

Governmental functions as defined in the Federal Acquisition Regulation (FAR) Subpart 7.5 in relation to this PWS.

6.10.8 Ethics. The Contractor shall not employ any person who is an employee of the US

Government if employing that person would create a conflict of interest. Additionally, the

Contractor shall not employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval according to DoDD

5500-7, Joint Ethics Regulation.

6.10.9 Non-Personal Services. The Government shall not supervise or task Contractor employees in any manner that generates actions of the nature of personal services, or that creates the perception of personal services. It is the responsibility of the Contractor to manage its employees directly and to guard against any actions that are of the nature of personal services, or give the perception of personal services to the Government or to Government personnel. If the Contractor feels that any actions constitute, or are perceived to constitute personal services, it is the

Contractor’s responsibility to notify the CO immediately. Non-personal Contractor services shall not be used to perform work of a policy/decision making or management nature.

SECTION VII

APPENDIX 1

1.0 DEFINITIONS, ABBREVIATIONS, AND ACRONYMS

Air Force Office of Special Investigations (AFOSI). A U.S. federal law enforcement agency that reports directly to the Secretary of the Air Force.

Acquisition, HQ AFOSI (XIP). Prepare, negotiate and award contracts to qualified vendors and support performance evaluation.

Contracting Officer (CO). The duly appointed Government agent authorized to award or administer contracts. The contracting officer is the only person authorized to contractually obligate the Government.

Contracting Officer Representative (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

Counterintelligence, HQ AFOSI Strategic Programs and Requirements (XRC). Organizes, trains and equips AFOSI personnel to conduct the counterintelligence mission.

Defective Service. A service output that does not meet the standard of performance specified in the contract for that service.

Government Furnished Property (GFP). Facilities, equipment, tools, supplies, parts, or any other items furnished for the concessionaire's use by the Government. A full list, if applicable, is in

Section V.

Law Enforcement, HQ AFOSI Strategic Programs and Requirements (XRG). Organizes, trains and equips AFOSI personnel to conduct the criminal investigation and prevention mission.

Performance Threshold. The minimum performance level of a performance objective required by the Government.

Russell-Knox Building (RKB Quantico). Government facility in Stafford, VA that houses five agencies, including the Air Force Office of Special Investigations, the Defense Intelligence

Agency, the Defense Security Service, the United States Army Criminal Investigation Command, and the Naval Criminal Investigative Service.