Peformance Work Statement.pdf

Mena Ranger District Janitorial Services

PERFORMANCE WORK STATEMENT FOR JANITORIAL SERVICES

MENA RANGER DISTRICT OFFICE AND WORKCENTER

MENA, AR

Part 1. GENERAL INFORMATION

1.1 SCOPE OF WORK. The Contractor shall clean and maintain both the Mena Ranger

District office and Mena Work Center.

1.2 PHYSICAL SECURITY. The Contractor shall be responsible for safeguarding all government property provided for Contractor use. At the end of each workday, all government facilities, equipment and materials shall be secured. The Contractor shall not disturb items left on desks, file cabinets or tables.

1.3 HOURS OF OPERATION. The Contractor shall perform the services required under this contract during the period of time from 5:00 p.m. Friday to 5:00 p.m. Sunday.

Duration of contract will be from March 1st through February 28th.

Emergencies or special events will be handled on a case-by-case basis. Additional work may be negotiated and agreed upon by the Forest Service and the Contractor.

1.4 CONSERVATION OF UTILITIES. The Contractor shall operate under conditions that prevent the waste of utilities which includes:

• Contractor shall not adjust mechanical equipment controls for heating and ventilation systems.

• Contractor shall turn off water faucets or valves when not in use.

• Contractor shall turn off lights when not in use.

1.5 PUBLIC CONTACT. The contractor shall not open the office or work center to the public.

Part 2. GOVERNMENT FURNISHED PROPERTY

The Forest Service shall not provide any cleaning supplies. Area(s) where supplies are stored will be kept neat and orderly. The combination(s) to the doors and gates to both the office and work center will be issued to the Contractor to access buildings and storage spaces. All other supplies needed shall be supplied by the Contractor.

Part 3. SPECIFIC TASKS Note: Weekly and quarterly tasks are to be completed during time stated in 1.3 Hours of Operation.

3.1 WASTE BASKETS AND TRASH CANS. Contractor shall collect trash weekly in the Mena Ranger District office and replace bags from two (2) restroom receptacles, one

(1) receptacle located in conference room, and twenty-five (25) receptacles, each located in an office space. Cigarette butts will be removed from receptacle outside of office front door. Contractor shall collect trash quarterly (once every 3 months). Trash will be removed from premises and disposed of in a proper manner.

Standard. After servicing, all waste baskets and trash cans will be empty and clean (free of trash or other residue) with a new fresh liner.

3.2 RESTROOMS. Contractor shall perform the following duties weekly in the Mena Ranger District office and quarterly in the Mena Work Center: clean and sanitize commodes and sinks, polish fixtures, clean mirrors, dust light fixtures and change light bulbs as needed. Contractor shall also restock toilet paper, air freshener, and paper towels as needed.

Standard. After servicing, restrooms will be clean and sanitized which includes, but not limited to, clear mirrors, polished fixtures, odor-free, and no dirt/dust or other residue on surfaces. Lights should be fully operational.

3.3 FLOORS. Contractor shall sweep and mop tile floors, vacuum carpeted floors, and sweep sidewalks outside of building weekly at the Mena Range District office.

Contractor shall sweep and mop floors twice a month at the Mena Work Center.

Standard. Floors will be cleaned with no evidence of mud, dirt, etc.

3.4 WINDOWS, GLASS, AIR FILTERS. Contractor shall clean windows inside and out with an appropriate cleaner quarterly. Contractor shall replace air filters monthly at Mena Ranger District office.

Standard. Windows will be clear and clean with no spots, smears, smudges, or other impediments to vision or light. Air filters will be replaced monthly.

3.5 FIXTURES. Contractor shall perform the following duties weekly at the Mena Ranger District office and quarterly at the Mena Work Center: clean water fountains, display cases, desks, file cabinets and bookcases with an appropriate cleaner. Contractor shall perform the following duties monthly at the Mena Ranger District and quarterly at the Mena Work Center: dust windowsills, baseboards, and light fixtures. Contractor shall also change light bulbs as needed.

Standard. Fixtures will be clean with no noticeable dirt, dust, or other residue.

Lights will be fully operational.

3.6 GUTTERS, OUTSIDE LIGHTS. Contractor shall inspect gutters on outside office monthly and cleaned as needed. Contractor shall also replace lights bulbs in outside light fixtures as needed.

Standard. Gutters will be free of debris, dirt, or other residue and will function properly. Outside light fixtures will be operational.

Part 4. GOVERNMENT QUALITY ASSURANCE PLAN Contractor performance will be monitored to determine if it meets the contract standards.

For service that meets the performance requirements, the Contractor shall be paid the monthly contract price. Contractor will be notified of the unacceptable service and be given the opportunity to correct if feasible.

If the Contractor fails to meet the performance requirement (Standard) the Government will calculate payment as follows: The contract payment per month for all services is multiplied by the percentage for specific service to determine the value of that service.

The portion of that service that is unacceptable is multiplied by the value of that particular service. The number of unacceptable performances is then determined, and their value is deducted from the monthly payment.

If the Contractor continually fails to meet performance requirements, the contract will be terminated.

REQUIREMENT SUMMARY

TASK PERCENT

OF TASK

PERCENT

OF TOTAL JOB

1. RESTROOMS

70%

1.a. Commodes 10% 1.b. Sinks 10% 1.c. Fixtures and Mirrors 10% 1.d. Replace paper goods 15% 1.e. Clean floors 30% 1.f. Waste baskets 15% 1.g. Windows and Glass 10%

2. SURROUNDING AREAS

20% 2.a. Waste Receptacles 80%

2.b. Desks, display cases, bookcases 20%

3. GUTTERS, OUTSIDE LIGHTS 10% 10%

Part 5. BIDS AND PAYMENTS

This contract will consist of a base year plus 2 option years, potential bidders will need to make note of this. Once this contract is awarded, changes cannot be made to bid price.

Potential bidders need to take into account that tax or social security deductions are NOT taken from payment. References may be requested and contacted.

STATEMENT OF WORK FOR JANITORIAL SERVICE CONTRACT

MENA RANGER DISTRICT OFFICE AND WORK CENTER

MENA, AR

SCOPE

Contractor shall furnish labor, materials, supervision, transportation, equipment, and supplies (except those specifically identified in the Government-furnished property clause), to provide janitorial services in accordance with the attached specifications, provisions and clauses of this solicitation and any resultant order.

LOCATION

All work is located on the Ouachita National Forest, Mena Ranger District office and Mena Work Center, Polk County, Arkansas.

GOVERNMENT-FURNISHED PROPERTY

The Government shall not provide any cleaning supplies.

CONTRACTOR FURNISHED ITEMS

The Contractor shall furnish personnel, supplies, and supervision to perform the janitorial services as described in these specifications. All cleaning supplies shall be approved by the Contracting Officers Representative (COR):

A. Hand Soap B. Hand Towels C. Toilet Paper D. Trash Bags E. Furniture Polish --Pledge or equal.

F. Scouring Powder -- Comet or equal.

G. Window Cleaner -- Windex or equal.

H. Disinfectant -- Lysol or equal.

I. Carpet Sweeper -- Hoover or equal.

J. Cleaning Rags (rags should be non-abrasive and lint free without button or zippers.)

K. Mops/Dusters.

INSPECTION AND ACCEPTANCE: Periodic inspections will be made by the COR to assure work is completed as described in specifications.

MEASURE AND PAYMENTS: Upon acceptance, monthly payments for work completed will be made for the stated monthly unit price. Payments will be made at the end of each month for services rendered.

PROPERTY AND PERSONAL DAMAGE

The Contractor shall be responsible for all damages to property and to persons, including third parties, that occur as a result of his or his agent's or employees' fault or negligence. The term "third parties" is construed to include employees of the Government.

TECHNICAL SPECIFICATIONS

All janitorial services shall conform to those shown in the following activity schedule and performed as shown on this schedule. We would like the cleaning days to be accomplished on weekends.

MENA RANGER DISTRICT OFFICE:

1. To be performed weekly: Dust desks and clean glass, dust tops of cabinets and files, dust under furniture, clean and disinfect both bathrooms, empty trash cans, clean drinking fountain and conference room sink and cabinets, vacuum carpet (particularly around and under desks), dust window sills, vacuum walkways in storage areas, and clean glass door and two side windows. Also on this contract is spot clean rug when spills have occurred, and wipe out inside of microwave.

2. To be performed quarterly: Wash windows inside and out.

MENA WORK CENTER:

1. To be performed quarterly (once every 3 months): Dust desks and clean glass as needed, dust tops of cabinets/lockers and files as needed, clean and disinfect bathrooms, empty trash cans, clean drinking fountain and conference room items, vacuum/sweep/mop (particularly around and under desks), dust window sills as needed.

THE CONTRACTOR WILL BE RESPONSIBLE TO INSURE THAT ALL PAPERS LEFT ON ANY

DESK OR FURNITURE ARE NOT DISTURBED IN ANY MANNER.

Use of telephone is prohibited unless in case of emergency. No other office equipment or supplies shall be used by the Contractor. The Forest Service office shall be kept in a neat and orderly manner at all times and free of any odor. No inflammable cleaning fluids or other material will be stored in the building.

ACCESS TO THE BUILDING -- The Contractor shall be furnished the combinations to the back door of the Mena Ranger District office as well as Mena Work Center gate.

No unsupervised children or other persons shall accompany the Contractor in the buildings while you are cleaning. Only persons employed by the Contractor will have access inside the buildings and these individuals MUST be supervised at all times.

The Contractor MUST provide the COR with names, date of birth, and SS#'s of ALL employees so that background checks can be done before they are allowed access to the buildings.

The Contractor shall take every precaution to ensure security of employee's belongings, equipment, furniture, etc.

080907_MO_CON_FY2022_Mena Janitorial Contract_SOW