PCA-NIAID-02214 - SOW.pdf

Statement of Work

Flow Cytometer Maintenance Service

A. BACKGROUND INFORMATION

The Laboratory of Viral Diseases (LVD) carries out investigations of the molecular biology of viruses, the interactions of viruses with host cells, the pathogenesis of viral diseases, and host defense mechanisms. These studies are designed to increase fundamental knowledge and facilitate the development of new approaches to the prevention of treatment of disease. The goals of the Laboratory of Viral Diseases (LVD) are to determine the mechanisms used by viruses to infect cells, express and replicate their genomes, assemble infectious particles, and evade the host immune response.

Basic information obtained from these studies is used to design antiviral agents and live and subunit recombinant vaccines. Much of the research performed at the LVD utilizes the use of flow cytometers for collection of data from samples, and analysis of that data.

B. PURPOSE AND OBJECTIVES OF THE PROCUREMENT

The purpose of this contract is to provide coverage for parts and services for any required maintenance of the Cytek Aurora 4 flow cytometer, and its lasers (serial number Y1440) during the base year and 4 option years of performance specified in the order. Options may be exercised under the discretion of the government. Each option is for one additional year or less of performance. If the options are exercised the services required will be the same as the services provided in the base year. The coverage applies to the instrumentation and lasers and includes labor, travel expenses, and parts.

C. CONTRACTOR REQUIREMENTS

For the Cytek Aurora 4 (Serial Number Y1440) the contractor will be expected to deliver:

• 2 Preventive Maintenance (PM) inspections during the period of performance, including all non-consumable parts, travel, and labor for repair visits.

• 48-hour guaranteed response time for non-functional instruments.

• 24-hour guaranteed response time for technical support.

• Unlimited telephone technical support.

• On-site and remote assistance, including assistance with panel design, data analysis, assay optimization and troubleshooting, and general scientific consultation by a dedicated regional Technical Applications Specialist.

• Software revisions released during the agreement.

• Unlimited service visits Monday-Friday.

• Unlimited telephone support for instruments, reagents, and applications to be provided at no extra charge.

D. GOVERNMENT RESPONSIBILITIES

The government will provide access to instruments for service technicians, including escorts from the front guard desk to the instrument.

E. REPORTING REQUIREMENT AND DELIVERABLES

The deliverables are prompt response to all service requests as stated above.

Deliverables are documentation of all service visits, including a listing of any new parts provided.

F. PERIOD OF PERFORMANCE

The length of the contract will be as follows:

Base year: April 23, 2026 to April 22, 2027 (12 months) Option year 1: April 23, 2026 to April 22, 2027 (12 months) Option year 2: April 23, 2026 to April 22, 2027 (12 months) Option year 3: April 23, 2026 to April 22, 2027 (12 months) Option year 4 April 23, 2026 to April 22, 2027 (12 months)

G. PLACE OF PERFORMANCE:

The unit location is as follows:

National Institutes of Health

NIAID/LVD/CBS

Building 33 Room 2E13C 33 North Drive Bethesda, MD 20892

H. PARTIAL PAYMENT REQUIRED

Payments shall be invoiced by contractor and disbursed by the United States Treasury in 4 quarterly payments.Invoices must be submitted through Invoice Processing Platform (www.ipp.gov).

I. PROGRAM MANAGEMENT AND CONTROL REQUIREMENTS

Service technicians will be accompanied by a member of the LVD at all times.

J. INSPECTION AND ACCEPTANCE CRITERIA

The LVD will independently determine the proper functioning of the instrumentation to determine if service requests were resolved properly, and when it is determined that the instrument is not functioning as expected, the LVD will request additional service support at no additional cost to the government.