PCA-NIAAA-11737 Statement of Work SOW ION Chef Sequencers (ION S5 XL and ION S5 Prime).docx
DOCX document 37 KB Posted
- Solicitation number
- NIAAA-11737
About this file
This is a Statement of Work (SOW) for scientific equipment maintenance services for the National Institutes of Health's National Institute on Alcohol Abuse and Alcoholism (NIAAA). The document establishes a firm fixed-price purchase order with ThermoFisher/Life Technologies to provide preventative maintenance and emergency repair services for three Ion sequencing instruments located at 5625 Fishers Lane: one Ion Chef (Serial Number 242470813), one Ion S5 XL sequencer (Serial Number 2772817050213), and one Ion S5 Prime sequencer (Serial Number 2773919070236). These instruments support the laboratory's genetic analysis work studying the contribution of DNA and RNA sequencing to mental health conditions, particularly alcohol use disorder.
The contract scope includes one annual preventative maintenance visit scheduled at a mutually convenient time at no charge, full coverage for parts, labor, and travel for unscheduled equipment breakdowns, guaranteed 2-business-day response time for service calls within ThermoFisher's Service Zones 1 and 2 (with a 3-business-day target response for other zones), hardware and software updates during annual preventative maintenance, and access to remote technical support via phone and email. The contract period runs from December 15, 2026, through December 14, 2027. Service delivery will be coordinated through designated points of contact Cheryl Marietta Busbey and Colin Hodgkinson. Remote monitoring and diagnostic services are available subject to customer data policies. No training is included under this order.
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| File | Type | Posted |
|---|---|---|
| PCA-NIAAA-11737 NOI.docx | DOCX document |
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Text version
STATEMENT OF WORK (SOW)
1.0 TITLE
Scientific Equipment Maintenance 2 ION Chef Sequencers (ION S5 XL and ION S5 Prime)
2.0 BACKGROUND
The laboratory of Neurogenetics conducts genetic analyses of DNA samples to determine the genetic contribution to various mental health conditions including alcohol use disorder. One method used to determine genetic contribution is sequencing of both DNA and RNA from various sources (human and animal blood and/or tissues can be sequenced with the ION Proton sequencing systems). The purpose of this contract is to obtain preventative maintenance and emergency repair service when needed for our ION Sequencing systems including one Chef (SN 242470813) and 2 sequencers: S5XL (SN 2772817050213) and S5 Prime (SN 2773919070236).
3.0 TYPE OF ORDER
· Firm Fixed-Price Purchase Order
4.0 SCOPE OF WORK/TASKS
ThermoFisher/Life Technologies, the company selected for this contract, will provide 1 preventative maintenance visit (arranged with Laboratory personnel at a time convenient to both) to ensure that all covered equipment is performing properly. The company will provide the following on an as needed basis:
1. No charge for planned maintenance visits (one per year for this quote) scheduled at a mutually convenient time.
2. Full coverage for parts, labor and travel for unexpected breakdowns of the Ion Sequencers and Chef giving assurance against unexpected costly repairs.
3. The company will have a guaranteed priority response of 2 business days after receipt of service call for customers within Zone1 and Zone 2 of Life Technologies Service Zones.. Company will provide redress to Customer if they are unable to meet the 2 day response time due to company failure (reasons other than customer’s failure to provide access). If customer is not in service Zone 1 and Zone 2, the target response time is 3 business days from receipt of service call.
4. Hardware and software updates to the sequencers/chef system will be provided during the yearly PM.
5. Users will have access to remote technical support via phone and email as needed.
6. Remote monitoring and diagnostic services are available if permitted by Customer data policies.
4.1 DELIVERABLES
Service provided for preventative maintenance will be done at 5625 Fishers Lane where the instruments are located. Cheryl Marietta Busbey and Colin Hodgkinson will be the point of contact for repair personnel and will accept the paperwork provided.
4.3 TRAINING
No training is provided with this order. Remote technical support via phone and email is provided as needed
5.0 PERIOD OF PERFORMANCE
This agreement would run from December 15, 2026 through December 14, 2027.
File details come from the government source that posted it. Updated .