Past Performance Survey TRS (Ft Hamilton).pdf

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Trash Removal Services- Fort Hamilton, NY Commissary
Solicitation number
HDEC05-20-Q-0011
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This document includes a past performance survey and a notice of a forthcoming federal contract opportunity. The past performance survey is seeking input on a contractor's performance providing trash removal services at the Fort Hamilton Commissary in New York. References are asked to rate the contractor's timeliness, communication of missed pickups, cleanliness after service, invoicing accuracy, flexibility to modify requirements, and likelihood of hiring the contractor again. The related federal contract opportunity will solicit quotes for trash removal services at the Fort Hamilton Commissary starting September 1, 2020 through August 31, 2025, including a base year and four option years. Quotes are due by August 17, 2020. This will be set aside for small businesses. Interested contractors must be registered in the System for Award Management under NAICS code 562111 for solid waste collection.

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Text version

DEFENSE COMMISSARY AGENCY

Past Performance Survey

Trash Removal Services- HDEC05-20-Q-0011 Fort Hamilton, NY Commissary

SURVEY MUST BE RETURNED BY: August 17, 2020 Return Survey to: David Shingleton via email: david.shingleton@deca.mil

Company's Name being surveyed: ________________________________Date_________

Your company name: __________________________Value of Contract $______________

Your Name:______________________________ Phone No._______________________

Type of services you received from surveyed company_____________________________

Please rate each question below.

Written comments or additional details would be appreciated.

1. How would you rate the company's timeliness to perform service? (Do they seem efficient;

Do they pickup at the time and/or days requested by your company)?

(Acceptable) (Unacceptable) Comments:

2. Does the company not show up at all for pickups?

(Yes) (No) Comments:______________________________________________________________

3. If a scheduled pickup was missed, did they notify you in advance and/or reschedule?

(Yes) (No) Comments:_______________________________________________________________

4. When pickup is completed, is the area and containers clean and free of debris?

(Yes) (No) Comments:_____________________________________________________________

5. How would you rate the company’s invoicing/billing system? (Are invoices complete and accurate? Do you have to contact the company for corrections)?

(Acceptable) (Unacceptable)

Comments:______________________________________________________________

6. How would you rate the company for willingness to change or modify your requirement (i.e.

reduce or increase the number of containers or pickups)?

(Acceptable) (Unacceptable)

Comments:______________________________________________________________

7. Would you hire this company again for similar work?

(Yes) (No)

Comments:_________________________________________________________________

Thank you very much for helping us by filling out this survey!

Return Survey to: David Shingleton, Defense Commissary Agency, Fort Lee, VA

(804) 734-8000 ext. 86530

Email: david.shingleton@deca.mil

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