PAST PERFORMANCE SURVEY.docx
DOCX document 46 KB Posted
- Attached to
- Q301--Genome Sequencing (VA-22-00058417)
- Solicitation number
- 36C24E22R0020
About this file
This document contains a past performance survey template for evaluating offerors for a whole genomic sequencing services contract. The Department of Veterans Affairs is soliciting these services using Illumina next generation sequencing by synthesis technology. The survey requests information on the evaluated company's contract number, period of performance, value, type, and contracting officer. It also asks the evaluator to provide ratings in categories like technical performance, timeliness, quality and customer satisfaction, and whether they would do business with the contractor again. Details sought include the quality of technical approach, understanding of requirements, effective use of resources, timeliness, quality of performance and customer satisfaction, business behavior, and communication. The related federal contract opportunity is solicitation number 36C24E22R0020 for genome sequencing services from the VA.
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| File | Type | Posted |
|---|---|---|
| 36C24E22R0020 0002.docx | DOCX document | |
| 36C24E22R0020 0001.docx | DOCX document | |
| 36C24E22R0020_1.docx | DOCX document |
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Past Performance Survey
The Department of Veterans Affairs is soliciting for whole genomic sequencing services using Illumina next generation sequencing by synthesis technology. We are requesting your assistance to evaluate the offeror’s past performance as you were identified as a customer for a similar requirement. We would greatly appreciate if you could please complete the following. Upon completion of this form, please submit it as an e-mailed attachment to Lynn Portman at Lynn.Portman@va.gov. Please make the subject line of the e-mail read “36C24E22R0020 – Past Performance Questionnaire – Insert Evaluated Company’s Name.”
The following standards shall be used in arriving at the rating.
| Outstanding | Contractor’s performance exceeded customer expectations and was technically acceptable, providing significant features or benefits. |
| Satisfactory | Contractor met customer expectations or contract requirements and demonstrated an acceptable understanding of the requirements. |
Unsatisfactory Contractor’s performance was either marginal or did not meet customer expectations or contract requirements.
Other If the element is not applicable, indicate with “N/A.” If no data has been obtained or additional comments are provided, please note in this column.
Performance Rating Form
NAME OF COMPANY EVALUATED:
CONTRACT NUMBER
CONTRACT PERIOD OF PERFORMANCE
| CONTRACT VALUE |
| CONTRACT TYPE |
CONTRACTING OFFICER NAME & EMAIL ADDRESS
TYPE OF SERVICES PERFORMED (ACTIVITY):
| NAME OF EVALUATOR, COMPANY/AGENCY, EMAIL ADDRESS |
| DATE EVALUATION PROVIDED |
Performance Element
| Outstanding |
| Satisfactory |
| Unsatisfactory |
| Other |
Technical Performance (Quality of Product or Service)
1. QUALITY OF TECHNICAL APPROACH
(For example: Were the services comprehensive, complete, and feasible? (Met the needs, performed successfully, and accommodated changing requirements.)
2. UNDERSTANDING OF REQUIREMENTS
(For example: Did the contractor show an understanding of the scope of the requirements and an appreciation of the complexity of the requirements? And did the contractor effectively identify flaws, inconsistencies and other inaccuracies in your technical direction?)
Timeliness of Performance
3. EFFECTIVE AND EFFICIENT USE OF RESOURCES
(For example: Was the contractor able to obtain in a timely manner the amount and type of personnel resources required to support the project, effectively train personnel to perform the work required for the project, and maintain the required workforce throughout the term of the contract?)
4. TIMELINESS OF PERFORMANCE
(For example: Was the contractor successful in planning and proposing realistic schedules, monitoring performance, completing work on time, and implementing corrections/changes in a timely manner?)
Quality / Customer Satisfaction
5. QUALITY OF PERFORMANCE/CUSTOMER SATISFACTION
(For example: Was the contractor committed to customer satisfaction?)
6. BUSINESS BEHAVIOR
(For example: Was the contractor reasonable and cooperative at the corporate and program levels in response to changes in technical direction, correcting errors, poor performance, criticism/rejection of contract deliverables and other quality issues?)
7. COMMUNICATION
(For example: Did the contractor work and communicate well with contracting officers, contracting officer’s technical representatives, end users, other contractors, subcontractors, and in-house staff?)
| FOR #9, PLEASE ANSWER “Yes” or “No”, as appropriate |
| YES |
| NO |
9. Given the choice, would you do business with this contractor again?
Additional Comments:
Please provide any additional comments regarding your performance element ratings in the space below:
VAAM Appendix M815 - A
File details come from the government source that posted it. Updated .