Past Performance Report Form .docx

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Attached to
Persistent Cyber Training Environment Support Services
Solicitation number
N0018926QL202
Issued by

About this file

This is a Past Performance Report Form to be completed by references regarding a contractor's prior performance on contracts and efforts. The form is part of Solicitation N0018926QL202 for Persistent Cyber Training Environment (PCTE) Support Services issued by NAVSUP Fleet Logistics Center Norfolk (FLCN) under the Department of the Navy Naval Supply Systems Command. Completed questionnaires must be returned no later than 11:00 AM ET on August 25, 2026, to the FLCN Contracting Department, with submission options provided for Deneene Bailey (771-229-3556, deneene.j.bailey.civ@us.navy.mil) or Amy Barnes, Code 214 (564-226-1893, amy.m.barnes14.civ@us.navy.mil). The form explicitly notes that responses should not be returned to the originating contractor.

The questionnaire requests detailed feedback on four primary evaluation areas: Quality/Meeting Contract Requirements, including customer satisfaction levels, rework instances, and innovative applications; Quality/Timeliness, addressing schedule adherence and timely submission of reports and invoicing; Quality/Contractor Responsiveness, encompassing customer concern response, problem resolution effectiveness, and cost control performance; and Additional Observations/Information, requesting overall strengths and weaknesses assessment, satisfaction with the contractor selection, awareness of similar contracted efforts, and identification of other relevant points of contact. Respondents are instructed to identify their organization, point of contact information, and the specific contract or purchase order details being referenced.

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PAST PERFORMANCE REPORT FORM

Solicitation N0018926QL202

Complete and return NLT 11:00 AM ET on 25 August 2026 to:

NAVSUP Fleet Logistics Center Norfolk (FLCN) Contracting Department, Attn: Deneene Bailey Phone: 771-229-3556 Email: deneene.j.bailey.civ@us.navy.mil

Attn: Amy Barnes, Code 214 Phone: 564-226-1893 Email: amy.m.barnes14.civ@us.navy.mil

On behalf of (Requester Information):

Company's Name:_________________________________
POC/Title/Position:_________________________________
Email Address:_________________________________
Contract/Purchase Order No.:_________________________________
Contract Amount:_________________________________
Contract Type:_________________________________
Period of Performance:_________________________________
Business Address:_________________________________
_________________________________
_________________________________
Phone Number:_________________________________

NOTE: DO NOT RETURN TO THE CONTRACTOR WHO ORIGINATED THIS REQUEST

The completion of this questionnaire is requested from your agency/company in order for the U.S. Naval Supply System (NAVSUP) Fleet Logistics Center Norfolk (FLCN) to evaluate the aforementioned contractor’s past performance on previous contracts and efforts as it relates to the probability of successful accomplishment of the work required by the Government, relative to the award of a contract.

Completed by : ____________________________

Command/Company’s Name:_________________________________
POC/Title/Position:_________________________________
Email Address:_________________________________
Address:_________________________________
_________________________________
_________________________________
Phone Number:_________________________________

1. Quality/Meeting Contract Requirements: The offeror’s demonstrated history of delivering products and services that met or exceeded the requirements of the contract.

a. How would you describe your level of customer satisfaction?

b. Were there instances of rework and/or deficiency reports? (If yes, explain)

c. Did the contractor engage in effective and/or innovative work applications that were beneficial to the Government?

2. Quality/Timeliness.

a. Describe the contractor’s ability to deliver according to the agreed-to schedule. What were the causes of any schedule variances?

b. Describe the timeliness of submission of requested information, reports and invoicing.

3. Quality/Contractor Responsiveness. The offeror’s demonstrated ability to:

a. respond to customer concerns

b. isolate and resolve problems

· The number and severity of problems

· The effectiveness of corrective actions taken.

c. Contractor's cost control. Did the contractor deliver at the agreed-to price/cost? Describe the reasons for changes to contract value (e.g., scope changes, overrun/under-run, Government-imposed schedule changes, etc.)

4. Additional Observations/Information

a. Identify the contractor's overall strengths and weaknesses.

b. Given hindsight, are you satisfied that the contract was awarded to this contractor? Would you be pleased to have this contractor perform work for you again? Why?

c. Are you aware of any other contracted efforts performed by this contractor similar in nature to this contract? Please identify contract/program and point of contact.

d. Is there anyone else we should send this questionnaire to? Please identify by name, organization, and phone number.

(If more comment space needed, please attach additional pages.)

File details come from the government source that posted it. Updated .