Past Performance Questionnaire Jemez Janitorial.docx
DOCX document 38 KB Posted
- Attached to
- Janitorial Service Jemez Ranger District Federal contract opportunity
- Solicitation number
- 127EAV25Q0013
- Issued by
- Department of Agriculture Forest Service
About this file
This document is a Past Performance Questionnaire for a janitorial services contract with the USDA Jemez National Forest Ranger District. The solicitation (Number 127EAV25Q0013) seeks janitorial services for the Ranger District Office, Fire building, and Warehouse located at 11 Forest Lane, Santa Fe, NM 87508. The document is a confidential survey designed to evaluate the contractor's past performance across key areas including customer satisfaction, quality of services, and timeliness.
The questionnaire provides a structured rating system from Excellent to Unsatisfactory, allowing the evaluator to score the contractor's performance in multiple categories. Key evaluation areas include assessing contract specification compliance, work scheduling, contractor oversight, workforce management, problem resolution, and overall customer recommendation. The form requires submission by a specified date in 2025 and is to be returned directly to ernest.hernandez@usda.gov, with the understanding that general performance information may be shared with the original contractor while maintaining confidentiality of the respondent's identity.
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| All Building Floor Plan.pdf | ||
| Jemez Janitorial SOW.pdf | ||
| 127EAV25Q0013 COMBINED.pdf | ||
| WD 2015-5443.pdf |
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Text version
JANITORIAL SERVICES
Contractor Past Performance Inquiry
INFORMATION/CONFIDENTIAL
Dear Customer:
Our firm has submitted a quote to the USDA Jemez National Forest, Ranger District NM. In accordance with the Federal Acquisition Regulations (FAR), they will evaluate our firm’s past performance. Your firm has been listed as a reference for work previously performed.
Your candid response to the attached survey will assist the evaluation team in this process and your participation in this evaluation is greatly appreciated. Please complete the enclosed survey as thoroughly as possible. General information regarding the responses may be released to the quoter; the FAR prohibits the release of names providing the responses. Complete confidentiality will be maintained.
Please email the completed form NO LATER THAN x/xx/2025.
DO NOT RETURN THIS FORM TO OUR COMPANY, PLEASE RETURN TO: ernest.hernandez@usda.gov
Contractor Name:
Address:
Contract or Order No:
Total Value of Contract:
Liquidated Damages Assessed:
Contract Award Date:
Final Completion Date:
Name of person completing this form:
Phone Number:
Name of Company or Government Agency:
Description of work this company performed:
127EAV25Q0013 Jemez NF
RATINGS - Summarize contractor performance and check the number that corresponds to the rating for each category.
| RATING |
| DEFINITION |
| E = Excellent |
| Performance exceeded what was required by the contract |
| VG = Very Good |
| Performance met all the requirements of the contract |
| S = Satisfactory |
| Contractor met most (essentially all) of the requirements of the contract |
| M = Marginal |
| Contractor met some of the requirements of the contract however changes to the contractor’s processes were necessary to |
achieve contract requirements
| U = Unsatisfactory |
| Contractor failed to meet requirements of the contract |
| N/A = Not Applicable |
| Question did not apply to the contract performed for your firm. |
CUSTOMER SATISFACTION
Was the project completed in accordance with the contract specifications?
How well did the contractor identify and correct deficient work?
Were submittals, testing, certifications, and final drawings (as-builts) completed accurately and timely?
Was work performed as scheduled?
Were delays resolved quickly and to both parties satisfaction?
Comments:
QUALITY OF SERVICES
Did the contractor provide adequate oversight to sub-contractors, suppliers, employees?
Did the contractor maintain a good relationship with the owner, contracting agency, and management personnel?
If there were change orders, was the contractor reasonable in defining scope of change and controlling cost?
Did the contractor provide adequate work force (number and skills) for work being performed?
How well did the contractor manage the quality of work?
CONFIDENTIAL INFORMATION
127EAV25Q0013 Jemez Janitorial
TIMELINESS
Did the contractor complete the project on time?
If there were problems, were they addressed and resolved?
CUSTOMER SATISFACTION
Would you recommend the selection of this contractor again?
CONFIDENTIAL INFORMATION
File details come from the government source that posted it. Updated .