Past Performance Questionnaire.docx

DOCX document 43 KB Posted

Attached to
Grounds Maintenance/Snow Removal Services, Calais BP Station, Baring, ME Federal contract opportunity
Solicitation number
70B03C26Q00000046
Issued by
Department of Homeland Security Customs and Border Protection

About this file

This is a Past Performance Questionnaire template for a Department of Homeland Security Customs and Border Protection solicitation (RFQ 70B03C26Q00000046) regarding grounds maintenance and snow removal services at the Calais Border Patrol Station in Baring, Maine. Responses must be submitted via email to robert.j.kay@cbp.dhs.gov by Tuesday, February 11, 2026 at 2:00 p.m. ET.

The questionnaire requests evaluators to assess contractor performance across four primary factors: Quality of Services/Reports, Project Management and Resource Allocation, Timeliness of Performance, and Cost Effectiveness. Each factor contains multiple sub-elements rated on a five-point scale (Exceptional, Very Good, Satisfactory, Unsatisfactory, or Not Applicable), with definitions provided to guide assessments. Additionally, the form requires disclosure of any contract terminations for default or convenience, identification of contractor strengths and weaknesses, and a recommendation regarding future contract awards. The questionnaire collects basic contract information including offeror name and address, customer organization, contract number, value, award date, completion date, contract type, work complexity level, and a brief description of contract requirements. Evaluators must certify the accuracy and completeness of their responses.

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RFQ 70B03C26Q00000046.pdf PDF
Attachment A Location.xls XLS spreadsheet
Attachment B Frequency.docx DOCX document
SOW.docx DOCX document
Price Schedule.docx DOCX document

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Text version

PAST PERFORMANCE QUESTIONNAIRE

Grounds/Snow Calais BP Station

RFQ 70B03C26Q00000046

PART ONE: INSTRUCTIONS

The company who has provided you with this form is proposing on a Department of Homeland Security, Customs and Border Protection solicitation. Past Performance is an important part of the evaluation criteria for this acquisition, so your input is very important. Please provide an honest assessment and return the questionnaire via email to robert.j.kay@cbp.dhs.gov by the end of the solicitation date, Tuesday, 2/11/2026 at 2:00 p.m. ET.

PART TWO: GENERAL INFORMATION

1. OFFEROR’S NAME AND ADDRESS 2. CUSTOMER ORGANIZATION

3. CONTRACT NUMBER: 2a. EVALUATOR

4. CONTRACT VALUE: $______________________ NAME:

TITLE:

PHONE NO:

5. CONTRACT AWARD DATE:6. CONTRACT COMPLETION DATE:
_____/_____/__________/____/_____

7. CONTRACT TYPE: 8. COMPLEXITY OF WORK (Circle One)

DIFFICULT ROUTINE

9. BRIEF DESCRIPTION OF YOUR CONTRACT REQUIREMENTS:

__________________________________________________________________________
_____________________________________________________________________________

PART THREE: OFFEROR PERFORMANCE RATING

On the following pages, please summarize the offeror’s performance in each rating factors. Each factor has a set of sub-factors with four possible confidence ratings. Determine the adjectival rating that most nearly represents experience with this offeror and indicate assessment by placing an “X” under the appropriate heading. Offeror performance factors are:

A. QUALITY OF SERVICES/REPORTS
B. PROJECT MANAGEMENT - RESOURCE ALLOCATION
C. TIMELINESS OF PERFORMANCE
D. COST EFFECTIVENESS

Adjectival ratings are defined below and should be used as a reference in assessing performance:

Rating
Definition
Superior
Based on the offeror’s past performance record, it is highly likely that the offeror will successfully perform the required effort.

Satisfactory Based on the offeror’s past performance record, it is likely that the offeror will successfully perform the required effort.

Unsatisfactory Based on the offeror’s past performance record, it is not likely that the offeror will successfully perform the required effort.

Neutral
No relevant performance record is identifiable upon which to base a meaningful performance rating. A search was unable to identify any relevant past performance information for the offeror, key personnel, or subcontractors. This is neither a negative or positive assessment.
A
QUALITY OF SERVICE
Exceptional
Very Good
Satisfactory
Unsatisfactory
Not Applicable
1
How was the overall value of services provided?
2
Did the contractor provide quality reports and documentation (i.e., accurate, current and complete)?
B
PROJECT MANAGEMENT
Exceptional
Very Good
Satisfactory
Unsatisfactory
Not Applicable
1
Did the contractor provide effective contract and project management?
2
Was the contractor able to solve contract performance problems without extensive guidance from counterparts?
3
Did the contractor supply adequate and qualified replacement personnel?
4
How effective has the contractor been in understanding and responding to user requirements?
5
Did the contractor establish and maintain effective quality control standards and procedures?

C

TIMELINESS OF PERFORMANCE
Exceptional
Very Good
Satisfactory
Unsatisfactory
Not Applicable
1
Did the contractor adhere to contract delivery schedules in the following areas:

(a) Performance of services?

(b) Delivery of goods?

(c) Delivery of reports or other documentation?

2
Were replacement personnel identified and assigned to the project in a timely manner?

D

COST EFFECTIVENESS
Exceptional
Very Good
Satisfactory
Unsatisfactory
Not Applicable
1
To what extent did the contractor meet the cost estimate?
2
Did the contractor effectively plan work to ensure maximum effective utilization of resources?

PART THREE: OFFEROR PERFORMANCE RATING CONTINUED

1. Has this contract been partially or completely terminated for default or convenience?

YESDefault___ or Convenience ___
NO

If yes, please explain (e.g. inability to meet cost, performance, or delivery schedules - also include contract number, name, address, and phone number of Terminating Contracting Officer - TCO).

2. What was the contractor’s greatest strength in the performance of the contract?

3. What was the contractor’s greatest weakness in the performance of the contract?

4. Would you award another contract to this contractor?

YES No

COMMENTS:

PART FOUR: EVALUATOR’S CERTIFICATION

I HEREBY CERTIFY THAT THE INFORMATION IN THIS FORM IS ACCURATE AND COMPLETE TO THE BEST OF MY KNOWLEDGE.

SIGNATURE OF EVALUATOR

TITLE OF EVALUATOR

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