Past Performance Questionnaire.docx

ATTACHMENT 2

Solicitation 140G0220Q0067

SUBMIT TO CLIENT REFERENCES FOR PAST PERFORMANCE

PAST PERFORMANCE QUESTIONNAIRE

Items 1 and 2 in the Background Information are to be completed by the Offeror. Then provide the entire questionnaire to your Past Performance Reference (i.e. your client’s Technical Manager, Contracting Officer or Contracting Officer’s Representative). The Past Performance Reference is to complete Sections A, B, C, and D and forward all pages of the completed Past Performance Questionnaire to Lisa D. Williams, Contracting Officer, at ldwilliams@usgs.gov. Please ensure delivery no later than close of business 2:30 p.m. Mountain Daylight Time (MDT) on August 18,2020.

BACKGROUND INFORMATION

1. CONTRACTOR INFORMATION:

Contractor Name:

Contractor Address:

Contract Number:

2. CLIENT/AGENCY INFORMATION:

Client/Agency Name:

Client/Agency Address:

Client/Agency Point of Contact:

Name:

Title:

Phone Number:

E-mail Address:

Title of Project:

Period of Performance:

Total Contract Value: $

Briefly describe the contract, including type of service performed, type of contract vehicle (IDIQ, task order, stand-alone contract, etc), and complexity of the work. Describe characteristics of the contract that are relevant in comparison to the USGS contract requirement such as scope, size, type of work, period of performance, variety of services, etc.

Briefly describe whether the level of effort (labor category selected to perform the work, quantity of personnel, number of hours) used to perform the service was defined by the agency or if the Offeror determined the level of effort based upon a performance work statement.

Did the Contractor encounter any noteworthy problems performing work? If so, please explain:

SECTION A – PERFORMANCE (Please complete if you are/were an end user of the contractor's product or service or involved in quality assurance evaluation). Please provide rating and any explanatory or descriptive comments you may have. (See Page 5 – Past Performance Rating Guidelines – Description)

SCALE: E=Exceptional; VG=Very Good; S=Satisfactory; M=Marginal; U=Unsatisfactory; N=Not Applicable (N/A)

1. How would you rate the quality of the overall service provided? _____

1. How would you rate the quality of deliverables (reports, etc.)? ____

1. How would you rate the responsiveness of the contractor to emergency situations? ___

1. How would you rate the contractor's responsiveness to customer inquiries? ____

1. How would you rate the ability of the contractor to meet milestones? ____

1. How would you rate the contractor's communication with the Customer? ___

SECTION B – MANAGERIAL (Please complete if you are or were a customer of the contractor’s services.) Please provide rating and any explanatory or descriptive comments you may have. (See Page 5 – Past Performance Rating Guidelines – Description)

SCALE: E=Exceptional; VG=Very Good; S=Satisfactory; M=Marginal; U=Unsatisfactory; N=Not Applicable (N/A)

1. How would you rate the quality of the management support assigned to the project? ___

1. How would you rate the management of subcontractors? ___

1. How well did the contractor hire and retain trained, qualified employees? ___

1. How well did the contractor keep abreast of changes in Government regulations, Military Specs, local regulations, etc.? ___

1. How effective was the on-site management? ___

1. How would you rate the contractor’s ability to provide for seamless transition between departing and replacement employees? ___

1. How would you rate the contractor’s ability to develop innovative methods of performing functions on your project? ___

1. How would you rate the employee performance overall? ___

1. How would you rate the contractor’s overall responsiveness in terms of quality, timeliness, professionalism, and courtesy? ____

SECTION C - CONTRACTUAL ISSUES (Please complete if you are /were the contract specialist or contract administrator.) Please provide rating and any explanatory or descriptive comments you may have. (See Page 5 – Past Performance Rating Guidelines – Description)

SCALE: E=Exceptional; VG=Very Good; S=Satisfactory; M=Marginal; U=Unsatisfactory; N=Not Applicable (N/A)

1. How would you rate the contractor's ability to meet any socio-economic subcontracting requirements? ____

1. How would you rate the contractor's cooperation in negotiating (both initial award and modifications)? ____

1. How would you rate the contractor's ability to control costs? ___

1. How would you rate the contractor's responsiveness to the Contracting Office? ___

1. How successful was completion of the project? Were there any show cause or cure notices issued; any default action or any other action related to completion? ____

SECTION D - BASIC ISSUES

1. Was the referenced contractor defaulted on the referenced contracting action or any other contracting action of which you are aware?

1. Would you award another contract action to this contractor?

1. Any additional comments?

PAST PERFORMANCE RATING GUIDELINES

The following definitions shall be used in the assessment of Contractor performance.