Past Performance Questionnaire.doc

Attachment (5)

PAST PERFORMANCE QUESTIONNAIRE

INSTRUCTIONS FOR COMPLETING PAST PERFORMANCE QUESTIONNAIRE

1. The Department of the Army requires past performance information as part of an evaluation process for a current solicitation. On the following page, "offeror" refers to the firm using your activity as a reference. Please complete this questionnaire based on the following guidance. Handwritten responses are sufficient. Your input is important to us and responses are needed for inclusion in our evaluation.

2. Indicate, based on the description below, the offeror’s performance for your activity. Assessments should reflect only performance for which the offeror is liable. The following is a definition of the rating levels.

Exceptional:

Indicates the offeror’s performance within the area of evaluation clearly fully meets or exceeds contractual requirements and does so in a way that provides very low risk, and high probability of success.

Good:

Indicates the offeror’s performance is of high quality in most respects, good probability of success; generally exceeds minimum objectives/requirements; some improvement possible.

Acceptable:

Indicates no problems exist in area of evaluation, or has only minor problems for which solutions are at hand.

Marginal:

Fails to marginally meet some requirements; Indicates the area of evaluation contains an existing problem for which there is doubt whether the identified solution is adequate, but the problem appears to be within the offeror's ability to solve.

Unsatsfactory:

Indicates a serious problem exists in area of evaluation, which may be outside the offeror’s ability to solve. The offeror is in danger of not being able to satisfy contractual requirements and timely recovery is not likely.

3. Please circle a rating for each area.

4. Please provide narrative explanations for your answers. Space for your remarks is provided after each area. Ensure your narrative remarks are consistent with the assigned rating. If more space is needed, continue on plain bond paper.

5. In addition to completing the attached questionnaire, please provide comments on any other programs for which your activity has contracts with this offeror. You are urged to supplement your own knowledge of the offeror’s performance with the judgment of others in your organization.

6. This solicitation requires the offeror to submit evaluation as a part of their proposal; therefore, once completed, this Past Performance Questionnaire should be emailed directly to:

Jessica Wilkerson, Contracting Officer Phone: 919-549-4336 Email: Jessica.wilkerson2@us.army.mil

I. PROGRAM IDENTIFICATION

1. OFFEROR:

II. PERFORMANCE EVALUATION

1. PROGRAM MANAGEMENT

a. Ability to grasp/respond to your program’s needs

EXC

GOOD

ACC

MAR

UNACC

b. Problem solving ability

EXC

GOOD

ACC

c. Ability to understand changing conditions

GOOD

ACC

d. Use of research in program development

GOOD

ACC

e. Long term thinking ability

GOOD

ACC

f. Integration of all work done on your behalf

GOOD

ACC

COMMENTS:

g. Success in meeting your organization’s needs

GOOD

ACC

2. PERSONNEL

a. Recruitment of personnel

EXC

GOOD

ACC

b. Retention of employees and key personnel

GOOD

ACC

c. Contractor’s quality of work

GOOD

ACC

d. Experience, talent and skills of key personnel

GOOD

ACC

e. Involvement of top management

GOOD

ACC

3. TIMELINESS

a. Offerors’s timely completion of

EXC

GOOD

ACC

contractual requirements

b. Responsiveness in making

EXC

GOOD

ACC

adjustments to schedules, products, or services to meet the needs of your program

c. Contractor’s timely submission of reports

EXC

GOOD

ACC

d. Offeror’s response to modification requests

GOOD

ACC

4. COST CONTROL

a. Overall rating of offeror’s cost consciousness

EXC

GOOD

ACC

b. Good stewardship of your budget

GOOD

ACC

c. Effectiveness in reducing costs

GOOD

ACC

d. Reasonableness of costs proposed for

GOOD

ACC

consideration

e. Invoices are current and accurate

EXC

GOOD

ACC

f. Offeror’s financial stability

ACC

5. BUSINESS RELATIONS

a. Personality and chemistry of offeror’s staff

EXC

GOOD

ACC

b. Cooperation in resolving problems

GOOD

ACC

c. Working relationship with offeror’s personnel

GOOD

ACC

d. Working relationship with contracting officer

GOOD

ACC

e. Relationship with subcontractors

ACC

f.. Tenacity and innovations in resolving problems

GOOD

ACC

OVERALL AGENCY RATING

ACC

III. RESPONDENT INFORMATION

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