Past Performance Questionnaire ATRRS Support.docx

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ATRRS Support Services - National Guard Professional Education Center
Solicitation number
W912JF-24-R-0002
Issued by

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This document is a performance assessment questionnaire for a federal contract opportunity to provide ATRRS support services to the National Guard Professional Education Center. The Arkansas Army National Guard is soliciting past performance information from references provided by offerors under solicitation number W912JF-24-R-0002. References should return completed questionnaires by December 15, 2023, evaluating offerors on compliance with requirements, project management, timeliness, customer satisfaction, and overall performance on contracts in NAICS code 561311. The questionnaire requests contract details, ratings on a substantial to no confidence scale with rationale, awareness of other efforts, and respondent identification for use in evaluating offerors and awarding the ATRRS support services contract.

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Text version

Performance Assessment Questionnaire – Cover Letter

ARKANSAS ARMY NATIONAL GUARD

USP&FO-AR PURCHASING & CONTRACTING

CAMP JOSEPH T. ROBINSON

BLDG 7100 NORTH LITTLE ROCK, AR 72199-9600

28 November 2023

SUBJECT: Offeror Past Performance Assessment in Support of Request for Proposal (RFP) W912JF24P0002

Dear Sir/Ma’am, The US Arkansas Army National Guard is currently conducting a competitive source selection to evaluate offerors on the subject RFP. As part of this evaluation, we have requested that the offerors provide information about their past performance on same or similar federal, state, or local government or commercial contracts as compared to the North American Industry Classification System (NAICS) 561311. You have been identified as the point of contact cited on the enclosure.

Your assessment of their performance is extremely valuable to our evaluation. Please complete the enclosure and return to the Arkansas Army National Guard Purchasing and Contracting, Bldg. 7100 Camp Joseph T. Robinson, North Little Rock, Arkansas 72199, no later than 15 days after receipt of request or 15 December 2023, whichever occurs first. Submit your completed questionnaire to travis.l.jaworski@us.af.mil and ralph.d.grinnell.civ@army.mil .

Your cooperation is greatly appreciated. Questions may be directed to Ralph Grinnell at 501-212-4412.

Sincerely, SMSgt TRAVIS JAWORSKI Contracting Officer

Performance Assessment Questionnaire

Please provide your candid responses. The information that you provide will be used in the awarding of federal contracts. Therefore, it is important that your information be as factual, accurate and complete as possible to preclude the need for follow-up by the evaluators. If you do not have knowledge of or experience with the company in question, please forward this Questionnaire to the person who does (and/or) notify the Contracting Officer. Please return the completed Questionnaire to the Contracting Officer identified in the cover letter within the stated timeframe.

Rating Definitions:

Substantial Confidence: Performance meets contractual requirements and exceeds many requirements that benefit the end user. Work was accomplished with few, if any, minor problems for which corrective actions taken by the contractor were highly effective. The offeror has been highly successfully in performing the required effort.

Satisfactory Confidence: Performance meets contractual requirements and exceeds some requirements that benefit the end user. Work was accomplished with some minor problems for which corrective actions taken by the contractor were effective. The offeror has successfully performed the required effort.

Limited Confidence: Performance does not meet some contractual requirements. Serious problems with contractor performance were experienced for which the contractor has either not yet identified corrective actions or the corrective actions taken appear only marginally effective. The offeror has had little success performing the required effort.

No Confidence: Performance does not meet most contractual requirements. Serious problems with contractor performance were experienced for which the corrective actions were ineffective. The offeror has not successfully performed the required effort.

PART I. (To be completed by the Offeror)

A. CONTRACT IDENTIFICATION

Contractor/Company Name/Division:

Address:

Program Identification/Title:

Contract Number:

Contract Type:

Prime Contractor Name (if different from the contractor name cited above):

Contract Award Date:

Forecasted or Actual Contract Completion Date:

Nature of the Contractual Effort or Items Purchased:

Total Contract Value:

B. IDENTIFICATION OF OFFEROR’S REPRESENTATIVE

Name:

Title:

Date:

Telephone Number:

E-mail Address:

PART II. EVALUATION (To be completed by Point of Contact – Respondent) *Note: rationale is required for each response.

A. Compliance of Products, Services, Documents, and Related Deliverables to Specification Requirements and Standards of Good Workmanship

· Substantial Confidence

· Satisfactory Confidence

· Limited Confidence

· No Confidence

Rationale: _________________________________________________________

B. Effectiveness of Project Management (to include use and control of subcontractors).

· Limited Confidence

· No Confidence

Rationale: __________________________________________________________

C. Timeliness of Performance for Services and Product Deliverables.

· Limited Confidence

· No Confidence

Rationale: __________________________________________________________

D. Effectiveness in Forecasting and Controlling Estimated Costs (Use this Question on Cost Reimbursement Type Contracts Only).

· Limited Confidence

· No Confidence

Rationale: __________________________________________________________

E. Commitment to Customer Satisfaction and Business-like Concern for its Customers’ Interest

· Limited Confidence

· No Confidence

Rationale: __________________________________________________________

F. General Comments. Provide any other relevant performance information.

Comments: _________________________________________________________

G. Other Information Sources. Please provide the following information:

Are you aware of other relevant past efforts by this company?

If yes, please provide the name and telephone number of a point of contact:

Point of Contact (Name): __________________________________________ Telephone Number: ______________________________________________

H. Respondent Identification. Please provide the following information:

Organization:

Name:

Title:

Date:

Telephone Number

E-mail Address:

PART III. RETURN INFORMATION

Please return this completed Questionnaire to the Contracting Officer identified in the cover letter.

Thank you for your assistance.

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