02JULY26 TRIBE CAFE PWS.docx

Fort Bragg Performance Work Statement (PWS) 3rd SFG (A) Tribe Café

AS OF 02 July 2026

1 Introduction This PWS is developed to support 3rd SFG (A) Tribe Café, Fort Bragg, North Carolina food service requirements to meet Cook Augmentee (CA) needs at the designated Dining Facility. The Contractor shall provide quality services in support of the installation food service program that supports the Warfighter with flexible, efficient and cost-effective service. The service outlined in this requirement encompasses Dining Facility Management functions, to include food receiving and storage, food preparation, food serving, remote site feeding, and facility sanitation duties. Performance criteria for overall duties fall under Contractor responsibilities.

1. Objectives To provide a quality food program that supports the warfighter with flexible, efficient and cost-effective contract food service support.

1.1.2 The KO or his/her designated representative will be the point of contact (POC) concerning administration and performance of the contract. The Contracting Officer’s Representative (COR) monitors all aspects of the contract and assists in contract administration. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. Both the KO and COR can provide guidance.

1.1.3 All work under this effort is subject to inspections and performance assessments. Failure to meet the contract requirements may result in an automatic payment deduction, Non-Conformance Report (NCR), cure notice, and/or termination. The Government reserves the right to seek consideration in the event of un-resolved contract discrepancies and serious incidents impacting the effort.

1.1.4 Period of Performance. 01 August 2026 – 31 July 2031.

2 Requirements This section describes the general requirements for this effort.

2.1 General

2.1.1 Scope

The Contractor shall provide the appropriate amounts of qualified labor and management necessary to perform quality CA ordered under this contract in a cost-effective, safe and environmentally sound manner. This support will focus primarily on the following areas: dining facility management functions, food receiving and storage, food preparation, food serving, facility sanitation and janitorial duties, and the associated logistics analysis and management functions in support of the 3rd SFG (A) mission.

2.1.2 Description of Services

Military personnel and contractors will participate in daily joint operations. Responsibility for all dining facility operations will be divided between uniformed service members and civilian augmentees. The contractor will be responsible for providing all necessary supervision, labor, and personnel to augment government employees in the full operation of an Army Dining Facility, excluding Government Furnished Property (GFP).

This includes, but is not limited to, requisitioning, receiving, storing, preparing, and serving of food. Also, included is the performance of related administrative and sanitation functions in the Dining Facilities.

2.1.3 General Information

The Period of Performance (PoP) is 01 August 2026 – 31 July 2031.

· Require 1x Assistant Manager each day DFAC is open

· Require 2x Cook 1 each day DFAC is open

· Require 3x Cook 2 each day DFAC is open

· Require 2x Food Service Workers each day DFAC is open

2.1.4 Place of Performance and Hours of Operation

This PWS is developed to support Ft. Bragg, North Carolina installation CA requirements and remote site feeding requirements. Historical Headcount Summary is on average 150 diners per meal. Requirements may fluctuate during performance of the contract.

Hours of Operation: The meal service hours for the dining facility are Monday – Friday, outside of the holidays listed in Section 2.1.5. Work hours will be from 0530 to 1430. Service hours for breakfast meals are 0745 to 0915. Service hours for lunch meals are from 1130 to 1300. These hours are subject to change based upon supported unit requirements. Usually, this change occurs on short notice. In most instances, there shall be a minimum of four (4) hours’ advance notice provided by the Government. Expected days of service for the facility will be 1,160 days.

Extended Service Hours. It is expected that a dining facility may periodically be required to extend its service beyond normal hours, e.g., in the event of fire, aircraft accident, rescue operations, civil disturbances, severe weather, alerts, training exercises, and troop movements. The Contracting Officer (KO), or Contracting Officer’s Representative (COR), may authorize the Contractor to provide extended services by giving four (4) hours prior notice of any change. In the event of extenuating circumstances or mission requirements, short and/or no advance notifications are subject; however, notifications will be given as soon as possible.

2.1.5 Recognized/Government Holidays during contract timeframe Training Holiday 14th and 17th of August 2026 Labor Day 4th and 7th of September 2026 Columbus Day 9th and 12th of October 2026 Veterans Day 11th and 12th of November 2026 Thanksgiving Day 26th and 27th of November 2026

Independence Day 2nd and 5th day of July 2027 Training Holiday 13th and 16th of August 2027 Labor Day 3rd and 6th of September 2027 Columbus Day 8th and 11th of October 2027 Veterans Day 11th and 12th of November 2027 Thanksgiving Day 25th and 26th of November 2027

Independence Day 3rd and 4th day of July 2028 Training Holiday 11th and 14th of August 2028 Labor Day 1st and 4th of September 2028 Columbus Day 6th and 9th of October 2028 Veterans Day 10th and 13th of November 2028 Thanksgiving Day 23rd and 24th of November 2028

Independence Day 3rd and 4th day of July 2029 Training Holiday 10th and 13th of August 2029 Labor Day 31st of August and 3rd of September 2029 Columbus Day 5th and 8th of October 2029 Veterans Day 9th and 12th of November 2029 Thanksgiving Day 22nd and 23rd of November 2029

Independence Day 4th and 5th day of July 2030 Training Holiday 9th and 12th of August 2030 Labor Day 30th of August and 2nd of September 2030

Note: Dates above are anticipated. USASOC publishes holiday schedules annually and dates are subject to change accordingly.

2.1.6 Holiday Decorations

The Government is responsible for providing appropriate holiday decorations to include Thanksgiving, Christmas and the Army Birthday to highlight these periods and special meals as appropriate.

2.1.7 Emergency Services

The Contractor shall be responsible for providing medical services to its employees. Emergency medical services will be provided by the Government to support life-saving injuries or illnesses until proper medical support can be administered from an external source to the Government from a medical treatment facility or transport.

2.1.8 Contract Administration and Management

The Contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The Contractor shall respond to Government requests for contractual actions in a timely fashion. The Contractor shall have a single point of contact between the Government and Contractor personnel assigned to support contracts or task orders. The Contractor shall assign work effort and maintain proper and accurate time keeping records of personnel assigned to work on the requirement. The Contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The Contractor shall ensure management personnel are on-site during all dining facility hours of operation and each manager manages no more than one dining facility per shift. The Contractor shall maintain continuity between the support operations at Fort Bragg, North Carolina and the Contractor's corporate offices. The Contractor shall provide guidance to employees during designated Government non-workdays or other periods where Government offices are closed due to weather or security conditions. The Contractor shall maintain the currency of their employees by providing initial and refresher training as required to meet the PWS requirements. The Contractor shall make necessary travel arrangements for employees. The Contractor shall provide necessary infrastructure to support contract tasks. The Contractor shall provide administrative support to employees in accordance with (IAW) state and federal employment policies (time keeping, leave processing, pay, emergency needs).

2.1.9 Quality Control

The Contractor shall develop and maintain an effective quality control process to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure against recurrence of defective services. The Quality Control Plan (QCP) is addressed at paragraph 4.2.

2.1.10 Government Point of Contact (POC)

The KO or his/her designated representative will be the point of contact concerning administration and performance of the contract. Designation of Government personnel COR and Alternate COR, and their limitations will be delineated in writing by the contracting activity. The COR will be designated on official letterhead appointment signed by the appropriate KO. The COR monitors all aspects of the contract and assists in contract administration. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially regarding changes in cost or price, estimates or changes in delivery dates.

2.1.11 Subcontract Management

The Contractor shall manage all subcontracts necessary to integrate work performed on this requirement and the Contractor shall be responsible and accountable for Subcontractor performance on this requirement. The Contractor shall manage work distribution to ensure there are no Organizational Conflicts of Interest (OCI) considerations. Contractor shall file subcontract reports in the electronic Subcontracting Reporting System (eSRS). Prime/ Higher Tier Subcontractors shall inform their Subcontractors to enter their reports in eSRS under the flow down requirement. Contractors shall provide a notification e-mail address in the report for the federal Government agency.

2.1.12 Contractor Employees

The Contractor shall accomplish the assigned work by employing and using qualified personnel with appropriate combinations of education, training, and experience. The Contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the contract.

2.1.13 Business Relations

The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement. The Contractor shall manage the timeliness, completeness, and quality of problem identification. The Contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of Subcontractors. The Contractor shall seek to ensure customer satisfaction, and professional and ethical behavior of all Contractor personnel.

2.2 Special Requirements

This section describes the special requirements for this effort. The following sub-sections provide details of various considerations on this effort.

2.2.1 Access and General Protection/Security Policy and Procedures Contractors and all associated sub-contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

2.2.1.1 Alien Employment

The Contractor shall not employ any alien who does not have a valid US Immigration I-551, Green Card or I-94, Arrival/Departure Record. The Contractor shall provide valid social security numbers and citizenship status of all employees to the Government, upon request.

2.2.1.2 Employee Health, Hygiene, and Dress Code

The Contractor shall follow the requirements for health, personal hygiene, and uniforms IAW the regulatory guidance in Tri Service Food Code (TB MED 530) and state local policies for Contractor employees. The Contractor (to include Subcontractors) shall wear and display an Identification (ID) Badge. Each Contractor (to include Subcontractors) employee shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. Contractor employees that have not been issued an identification badge shall coordinate with the COR to obtain appropriate security clearance. The Contractor shall ensure employees wear an approved Government uniform. The Contractor shall submit uniforms to the COR 10 days after the award to determine acceptability.

2.2.1.3 Employee Conduct, Behavior, and Ethics

The Contractor employees shall comply with all applicable Government regulations, policies and procedures. The Contractor shall ensure all personnel employed under this task order conform to conduct regulations contained in FAR 52.203-13, Contractor Code of Business Ethics and Conduct. The Government may direct the Contractor to remove any Contractor employee from the Government premises IAW the authority of the Installation Commander. Removal does not relieve the Contractor of the responsibility to continue providing the services required under the task order.

2.2.1.4 Contingency Plan

The Contractor shall address, in detail, its procedures, personnel, and the means to accomplish mission requirements without delay in the event of sudden or unusual events that could impact the Contractor's performance and contract requirements such as, but not limited to mobilization, terrorism, natural disaster, utility outages, or labor disputes. The Government will not supplement the Contractor’s work force. The Contractor shall ensure personnel required to accomplish tasks designated as ‘mission essential personnel’ report to assigned work locations (or Government Continuity of Operations Plan (COOP) designated facilities) and perform required tasks, regardless of weather or security conditions. Government will identify tasks qualifying performers as essential personnel as applicable with the Contractor providing a list of essential personnel required to perform those tasks to the COR. The COR will be responsible for providing Government security personnel with a list of Contractor ‘mission essential personnel’ to enable access to Government facilities when ‘non-essential’ personnel are barred. Contractor will operate IAW DoDI 1100.22, ‘Continuation of Essential DoD Contractor Services during Crisis’. The Contractor shall include a strike contingency plan as part of its Plan IAW FAR Clause 52.222-1, Notice of Labor Disputes. The contingency plan will be submitted to the Government with the offeror’s proposal IAW DFARS Clause 252.237-7024, Notice of Continuation of Essential Contractor Services, however it will not be part of the evaluation process for selecting an offeror for award.

2.2.1.5 Training and Other Security Requirements

IAW Army policy, Contract Requirements, Antiterrorism/Operations Security Review, the following applies to this requirement:

2.2.1.5.1 DoD Level I Antiterrorism Training (AT)

All contractor employees, including subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the KO, if a COR is not assigned, within five (5) calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: http://jko.jten.mil and takes approximately two (2) hours to complete. In the event the automated system at http://jko.jten.mil cannot be accessed or is not available (e.g. server problems), Level I AT Awareness Training can be provided by a qualified instructor. If the training is not completed online, the Level I AT Awareness Instructor qualification must be coordinated with the Installation Antiterrorism Officer (or Installation Security equivalent) and the resultant names(s) of approved instructors shall be provided to the KO or designee along with all associated cost or schedule impacts to the contract.

Reporting A15 AT/OPSEC Training

2.2.1.5.2 Army Training Certification Tracking System (ATCTS) registration for contractor employees who require access to Government information systems. All contractor employees with access to Government information systems must be registered in the ATCTS (Army Training Certification Tracking Services) and must successfully complete the DOD Information Assurance Awareness prior to access to the IS and then annually thereafter.

2.2.1.5.3. OPSEC Training. Per AR 530-1 Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within thirty (30) calendar days of their reporting for duty and annually thereafter. Course takes approximately one (1) hour to complete.

Reporting A15 AT/OPSEC Training

2.2.1.5.4. Cyber Awareness (Information assurance (IA)/information technology (IT)) training. All contractor employees and associated sub-contractor employees must complete the DoD Cyber awareness training before issuance of network access and annually thereafter. DoD Cyber Awareness Challenge Training is available at the following website: https://cs.signal.army.mil/UserMngmt/Cyber5/launchPage.htm. Course takes approximately one (1) hour to complete.

2.2.1.5.5 iWATCH Training. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within five (5) calendar days of new employees commencing performance with the results reported to the COR NLT thirty (30) calendar days after contract award. Course takes approximately two (2) hours to complete.

2.2.1.5.6 Common Access Card (CAC). Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation IAW Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, a CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management. If at any time during the contract period of performance, an employee who is assigned a CAC leaves/departs contractor employment, the contractor shall ensure the employee’s CAC be retrieved and provided to the assigning office and notify the COR by the departing employee’s last duty day.

2.2.1.6 Organizational Conflict of Interest (OCI)

Contractor and Subcontractor personnel performing work under this task order may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractors mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2.2.1.7 E-Verify

The Contractor shall use E-Verify to facilitate verification status of employees. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of newly hired employees. E-Verify is currently free to employers and is available in all 50 states. E-Verify provides an automated link to federal databases to help employers determine employment eligibility of new hires and the validity of their Social Security numbers.

2.2.2 Safety

Safety Rules and Regulations: In performing the services required hereunder, the Contractor shall conform to all safety rules and regulations applicable to the dining facilities which are in effect during the time of performance of this contract and shall take such other precautions as may be reasonably required hereunder to assure accident-free performance. All accidents which occur in association with performance of services required in this contract shall be reported in writing to the COR on the day of the accident or not later than the next working day. Any accident involving personal injury resulting in possible hospitalization or lost time from work or death shall be reported within one workday to the COR. Full details of the accident, including statements from witnesses, shall be provided if requested by the safety officer. If any claim is made by a third party against this contract, the COR shall be informed immediately.

2.2.2.1 Vehicle Operators

Contractor employees or employees of subcontractors shall have proper state registration, proof of insurance, and a valid driver's license to operate privately owned vehicles (POV) on the post. Registration of POVs with the Provost Marshal's Office is required. The Contractor’s employees shall comply with any Fort Bragg vehicle registration program. All vehicles and personnel are subject to search and seizure of contraband or unauthorized Government property. Contractor vehicles (Contractor-owned and personal), Contractor employees, and their personal property shall be subject to search upon entering or leaving the Installation. The search and seizure provisions of AR 190-22 apply to Contractor personnel entering or leaving Fort Bragg or activities/installations in the Fort Bragg AR 5-9 area of responsibility (AOR) which require access by Contractor personnel in performance of this contract Current requirements may change when dictated by security conditions.

2.2.3 Key Personnel

The Government has determined that certain positions for the purpose of ensuring the Contractor can satisfy minimum experience, education and/or credential requirements are key and essential. Key positions must be filled within 24 hours of being vacated, as a temporary mitigation and filled within 30 days with a permanent employee. The COR must be notified immediately upon temporary replacement of key personnel, and the KO must be notified within 72 hours.

2.2.3.1 Cook 1: Shift Leader 1 (SUPERVISOR)

The Food Service Shift Leader is responsible for the daily operations of an assigned shift, supervising, training, and coordinating activities of personnel providing dining facility support efforts to produce and serve high quality food, excellent customer service in accordance with the Performance Work Statement. Responsible for personnel supervision, training, and quality of dining facility services provided to the customer. Shall be courteous to customers and able to identify and verbally communicate all items served. Ensure patrons are assisted at tray clearing stations, provided with clean tables and chairs, and tableware and dining table items remain stocked during meal periods. Ensure foods are prepared on sanitized surfaces that have been cleaned, rinsed, and sanitized to prevent cross contamination. Set-up and break-down serving lines, salad bar and ice cream bar. Replenish all foods, tableware, beverages, and condiments as necessary to ensure they are available to all patrons throughout the meal period. Cover, label, and properly store all food, unless disposal of a leftover is appropriate. Responsible for accomplishing food temperature checks as required in service area. Ensure compliance with health, safety, and fire regulations regarding food preparation, handling and serving, food shipment and delivery and building maintenance in kitchen. Responsible for maintaining a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities and areas. Responsible for proper utilization and safeguarding of all government and contractor provided property (e.g., including government facilities, equipment and tools).

2.2.3.2 Cook 2: Shift Leader 2 (SUPERVISOR)

The First Cook will assist The Food Service Shift Leader. Is responsible for the daily operations of an assigned shift, supervising, training, and coordinating activities of personnel providing dining facility support efforts to produce and serve high quality food, excellent customer service in accordance with the Performance Work Statement. Responsible for personnel supervision, training and quality of dining facility services provided to the customer. Shall be courteous to customers and able to identify and verbally communicate all items served. Ensure patrons are assisted at tray clearing stations, provided with clean tables and chairs, and tableware and dining table items remain stocked during meal periods. Ensure foods are prepared on sanitized surfaces that have been cleaned, rinsed, and sanitized to prevent cross contamination. Set-up and break-down serving lines, salad bar and ice cream bar. Replenish all foods, tableware, beverages, and condiments as necessary to ensure they are available to all patrons throughout the meal period. Cover, label, and properly store all food, unless disposal of a leftover is appropriate. Responsible for accomplishing food temperature checks as required in service area. Ensure compliance with health, safety, and fire regulations regarding food preparation, handling and serving, food shipment and delivery and building maintenance in kitchen. Responsible for maintaining a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities and areas. Responsible for proper utilization and safeguarding of all government and contractor provided property (e.g., to include government facilities, equipment and tools).

2.2.3.3 Food Service Worker (KEY):

A civilian Food Service Worker in the Army is responsible for preparing and serving food, maintaining cleanliness in food service areas, and following food safety protocols. They may also be involved in menu planning, ordering supplies, and operating food service equipment. Key Responsibilities: Food Preparation: Preparing various food items, including hot and cold dishes, salads, and potentially bakery items, depending on the specific role. Serving Food: Setting up cafeteria lines, serving food at tables or counters, and ensuring proper food presentation. Cleanliness and Sanitation: Maintaining a clean and sanitary food service environment, including washing dishes, cleaning work surfaces, and ensuring proper food storage. Food Safety: Following established food safety and hygiene protocols to prevent foodborne illnesses. Equipment Operation: Operating and maintaining food service equipment, such as ovens, refrigerators, and other kitchen appliances.

2.2.4 Environmental Considerations

The Contractor shall follow local, state and federal policies concerning Environmental and Public Health while in performance of the contract. The Contractor’s Quality Control Plan shall include provisions to enforce environmental policies at the supporting dining facility operations.

3.0 Performance Requirements and Standards

The following sections in their entirety specify the Performance Objectives and Performance Elements for a task order.

3.1. Dining Facility Sanitation Operations

Lot Size and AQL

3.1.1 Dining Facility Administration and Food Preparation Operations

3.1.2 Dining Facility Food Preparation Operations

This service describes food preparation tasks that support Cook Augmentation Services (service which includes Food preparation). The Contractor is responsible for the preparation of meals that include Breakfast, Lunch, and Performance Meal Prep Program meals when service is requested.

Within those meals, the menus shall include a variety of services which include the following: Breakfast and Lunch menus, consisting of regular (Main Entrée), short order, self-service bars and baked goods, condiments and beverages. Other specialty menus to support Army nutritional requirements found at http://www.quartermaster.army.mil/jccoe/Operations_Directorate/QUAD/nutrition/nutrition_main.html, and to support holidays and special events shall be prepared in support of Army feeding policy. Service also includes safeguarding foods during preparation and serving using Army regulatory requirements for safety and sanitation. See AR 41-25 and USASOC Regulation 40-25.

Reporting A01 Food Handler Training Records A04 DA Form 3032/3033 A05 DD Form 1544 A07 Cash Collection Vouchers and Deposit Tickets A08 AFMIS Generated Headcount Forms (DA Form 3032/3033, CCV, Deposit Tickets) A09 QCP Inspection Schedule A13 Menu or other cycle menu

3.1.2.1 The Contractor shall prepare meals to support dining facility feeding operations.

Food Preparation includes preparing of meals for breakfast, lunch, dinner, take-out service as applicable.

Performance Standards

a) STD: Follow approved Armed Forces Recipes, TM 10-412, USASOC Regulation 40-25, and approved Standard Operating Procedures and / or manufacturer's instructions.

b) STD: Maintain proper food preparation temperatures and use Hazard Analysis Critical Control Point (HACCP) Plan to support Food Safety standards IAW Tri Service Food Code (TB MED 530).

c) STD: Prepare main-line menu items: IAW AR 30-22, DA PAM 30-22 and USASOC 40-25. Prepare Government ethnic observance (monthly observances) and holiday meals. Menu items shall be offered to support nutrition awareness and Army nutritional requirements IAW AR 40-25 and TM 4-41.11.

d) STD: Prepare short order menu items: IAW AR 30-22, DA PAM 30-22 and USASOC 40-25 menu standards. Prepare Government ethnic observance (monthly observances) and holiday meals. Menu items shall be offered to support nutrition awareness and Army nutritional requirements IAW AR 40-25 and TM 4-41.11.

e) STD: Prepare Breakfast/fitness and salad bar items: IAW AR 30-22, DA PAM 30-22 and USASOC 40-25 menu standards, the salad bar shall be properly set up no later than 15 minutes prior and not earlier than 30 minutes prior to serving and maintained throughout the meal serving period. Breakfast/Fitness bar items shall consist of canned fruit, fresh fruit, and approved Army nutritional requirements menu items IAW AR 40-25, TM 4-41.11.

f) STD: Dessert and baked goods: Prepare or provide purchased commercial breads and pastries to support each meal. Pastry items shall be offered during breakfast, lunch and dinner. IAW AR 30-22, DA PAM 30-22 menu standards. Pastries shall consist of sweet dough pastries, cakes, pies and cookies, puddings, gelatins and yogurt. Breads such as hot rolls, biscuits, muffins shall be used complement each meal. The contractor shall begin Cake decorating preparation one week before the holiday to ensure holiday atmosphere for Thanksgiving (open facilities), Christmas (open facilities), and the Army’s birthday cake IAW AR 40-25 and TM 4-41.11.

g) STD: Use Progressive Cooking, Batch Cooking, and Cook to order as outlined in Army Food Program Standards to support AR 30-22, DA PAM 30-22 menu standards IAW TM 4-41.11 (Dining Facility Operations), and TM 10-412.

3.1.2.2 The Contractor shall safeguard and serve food during serving periods at each dining facility operation.

The Contractor shall provide oversight of Contractor serving operations and replenish main, short order serving lines, self-service items, ice, and beverages during designated meal serving periods when servers are provided by other agencies to serve at designated dining facility.

The Contractor shall provide serving service operations in designated facilities to include Main line, Short order, Take-Out, and Griddle lines. Self-service: Salad Bars, self service areas (Fountain Machines, refrigerated display cases, etc.).

Performance Standards

a) STD: Garnish and setup the serving lines no later than 15 minutes prior and not earlier than 30 minutes prior to serving periods. Ensure nutritional Army nutritional requirements information is displayed IAW TM 4-41.11 (Dining Facility Operations).

b) STD: Use proper serving utensils and portion controls to support each diner TM 4-41.11 (Dining Facility Operations), Tri Service Food Code (TB MED 530).

c) STD: Ensure food is served at appropriate temperatures and prevent cross contamination. Properly handle leftovers and reheat to the required temperature IAW Tri Service Food Code (TB MED 530).

d) STD: Serve diners at the minimum flow rate designated below, based on building design. The objective is to match the flow of diners through the serving lines so that freshly prepared, quality food is always provided. The contractor shall ensure progressive cooking to support flow rate of diners. The chart below is an example depicting how the flow rate computation is determined. Based on building design the flow rate computation divides the DFAC design capacity into the feeding period and number of serving lines (Main line and Short order) to support the flow of dinners through the serving areas. (IAW TM 4-41.11).

Flow Rate Based on Design Capacity

The chart below is an example depicting how the flow rate computation is determined based on actual headcount. The computation divides the DFAC actual anticipated headcount into the feeding period and number of serving lines (Main line and Short order) to support the flow of dinners through the serving areas.

Flow Rate Based on Anticipated/Actual Headcount

e) STD: Leftover Disposition: Use proper procedures for leftover foods and ensure safe storage of foods within specified time limits. IAW Tri Service Food Code (TB MED 530).

Reporting A06 Quality Control Program Evaluation Sheets

3.2 Transition

The Contractor will provide a transition plan to ensure an effective and efficient transition-in at contract start and an effective, efficient transition-out at conclusion of the contract. The transition-in will commence at Notice to Proceed (NTP) date issued by the KO and will continue until full operational capability (FOC), not to exceed 30 days. At contract end, the Contractor will ensure an effective and efficient transition to incoming Contractor.

3.3 Enterprise Contractor Manpower Reporting Application (ECMRA) The Contractor shall report ALL Contractor labor hours (including Subcontractor labor hours) required for performance of services provided under this contract for the Department of the Army via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil, and then click on “Department of the Army CMRA” or the icon of the DoD organization that is receiving or benefitting from the contracted services.

Reporting inputs shall be for the labor executed during the period of performance during each Government FY, which runs from October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk by clicking on “Send an email” which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component’s CMR website at http://www.ecmra.mil. As part of its submission, the Contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement.

3.4 Surge capability

3.4.1 The purpose of this section is to define the Contractor’s obligation to provide surge culinary labor support when directed by the Government. Surge support enables the Dining Facility (DFAC) to meet temporary, mission-driven increases in meal production due to field training exercises, deployments, holidays, or other special operations as determined by the Government.

3.4.2 Scope

The Contractor shall, upon written direction from the Contracting Officer (KO) provide additional qualified culinary personnel and/or extended hours of support beyond normal daily operations to meet increased Government demand.

3.4.3 Government Notification and Contractor Response

1. The Government will issue a Surge Tasking Notification in writing (email or letter) specifying:

· The required surge start and end dates,

· The type and quantity of additional labor required

· Any special conditions or mission-specific requirements.

1. Upon receipt of written direction, the Contractor shall mobilize required surge personnel and begin full surge performance within fourteen (14) calendar days.

2. The Contractor shall acknowledge receipt of the Surge Tasking Notification within two (2) business days and provide a written plan confirming staffing levels, reporting dates, and certification compliance.

3.4.4 Duration and Limitations

Surge taskings will normally not exceed 30 consecutive days, unless extended in writing by the Contracting Officer.

· Surge operations will not result in the Contractor assuming managerial control of DFAC operations; the Government retains full operational authority.

· Surge support may include:

· Extended meal service hours (e.g., 24-hour operations)

· Increased headcount or field feeding requirements

· Support for mobilization or deployment staging activities

· Holiday or special event meal preparation

3.4.5 Compensation

Surge services shall be compensated for at the firm-fixed-price rate per labor category identified in the contract’s Schedule (CLIN structure).

· If surge requirements exceed defined labor categories, rates will be negotiated consistent with the contract’s pricing provisions and FAR 52.243-1, Changes—Fixed-Price.

· The Contractor shall maintain cost documentation to substantiate surge labor charges.

3.4.6 Compliance Requirements

· All surge personnel must meet the same qualification and certification requirements (e.g., food handler cards, ServSafe, base access) as standard contract staff.

· The Contractor shall ensure surge personnel are in-processed and trained on DFAC safety, sanitation, and security procedures before commencing work.

4.1 Quality Assurance

The Contractor shall have work complete and ready for inspection IAW all terms of the contract. The Government will conduct inspections according to the appropriate random and periodic surveillance method, to compare the Contractor's performance to contract requirements and standards. The Government reserves the right to monitor the contract in any manner necessary, at any time necessary, and at all places necessary to ensure that the services rendered conform to the contract requirements. In addition to random and periodic surveillance, US Army Public Health Command personnel may perform inspections at contracted dining facilities. The Contractor shall provide a copy of the inspection results to the COR. The Contractor shall correct all recorded defects prior to re-inspection if the Contractor fails a service.

4.2 Quality Control Plan

Provisions: The Quality Control Plan (QCP) shall be submitted ten (10) days after contract award and shall include the following:

1. Elements of the Plan: The QCP shall ensure the enforcement of the required standards for:

a. Personnel health and hygiene

b. Workplace Safety

c. Fire prevention and evacuation

d. Environmental protection

e. Energy conservation

f. Employee training

g. HAZMAT Program

h. Hazard communication standards (OSHA) for use of chemicals

i. Hazard Analysis Critical Control Point (HACCP) Plan

j. Security and use of Government Property

2. An organizational chart which provides for QC personnel to have direct accountability to the Contractor's top management.

3. An inspection system covering all tasks and services required by this task order.

a. The system shall include those areas to be inspected on a routine or unscheduled basis, the frequency of inspections, documentation forms, individuals that shall perform the inspections and the follow-up procedures.

b. A method or multiple methods of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable.

c. The method of documenting and enforcing QC operations.

d. A Process action plan to correct and prevent continuous deficiencies and defects.

4. A cleaning schedule that addresses items/areas not cleaned as a part of meal preparation and clean up tasks. This shall include (but is not limited to) items such as:

a. Window cleaning

b. Oven rack cleaning

c. Cleaning hoods over food preparation equipment

d. Refrigerator rack cleaning

e. Storeroom rack cleaning

f. Bussing cart cleaning

5. Methods of communication with the Government regarding quality and contract performance.

6. A Customer/diner feedback program.

7. A monthly reporting system to the Contractor's home office.

5. Government Furnished Property (GFP) All Government Furnished Property is currently provided at Tribe Café. Government Furnished Property will be signed for by Uniformed Service Members. Maintenance for equipment will follow Fort Bragg DPW procedures for real property and personal property through Food Program Management Office.

6. Contractor Furnished Equipment All items historically listed under Contractor Furnished Equipment will be ordered and supplied through the Fort Bragg Food Program Management Office at no expense to the contractor.

7. Related Documents The following websites contain documents that are related to this PWS.

https://armypubs.army.mil www.quartermaster.army.mil/jccoe/jccoe_main.html

7.1 Definitions and Acronyms: Standard Definitions/Definitions and Acronyms Federal Acquisition Regulation (FAR), Army Regulation (AR) 310-25, Dictionary of US Army Terms, and AR 310-50, Authorized Abbreviations, Brevity Codes and Acronyms are the references for definitions and acronyms not listed below.

7.1.1 Standard Definitions

1. Acceptable Quality Level (AQL). The AQL is a designated value (percent) of defective outcomes/service that the Government indicates will be accepted using acceptable sampling techniques and procedures.

2. Administrative Contracting Officer (ACO). A KO who is administering contracts.

3. Army Federal Acquisition Regulation Supplement (AFARS). The Army's supplement to the Federal Acquisition Regulation.

4. Class A Telephone. Telephone service, which is unrestricted, for use on-post and commercial calls.

5. Class C Telephone. Telephone service, which is restricted to inter-post calls from one post telephone to another.

6. Commercial and Government Entity (CAGE) Code. An identification code assigned to the Contractor and is required by the KO (Property Administrator) and Contractor from the Defense Logistics Service Center. The CAGE code is also required in the annual Government facilities report. Use DD Form 2051 to request the CAGE code.

7. Contracting Officer (KO). An individual with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

8. Contracting Officer's Representative (COR). An individual from the functional activity appointed by the KO and delegated specific authority to monitor contract performance and to perform…