IA02 - Draft PWS - Birmingham City Schools JROTC Laundry.pdf

AUG 22

PERFORMANCE WORK STATEMENT (PWS)

Laundry, Dry Cleaning and Alteration/Repair Services United States Army Cadet Command

Birmingham City Schools Junior Reserve Officer Training Corps (JROTC)

Part 1

General Information

1. General: This is a non-personal service(s) contract to provide laundry, dry cleaning, and alteration services under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform laundering, dry cleaning, and alterations to include pick-up and delivery of items for seven (7) JROTC programs in Birmingham City Schools with 1300 JROTC cadets as defined in this Performance Work Statement to ensure all services are completed in a timely manner with a turnaround of seven (7) days except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: The School District of Birmingham City Schools Director of Army Instruction Office located at 123 63rd Street North, Birmingham, Alabama 35212 – Phone# (205) 231-8740 will establish this contract for the City’s JROTC programs. This laundry contract is needed to maintain service ability the military uniform and mission readiness for seven AJROTC programs in Birmingham.

1.3 Scope: The Contractor shall provide non-personal service all supplies, transportation, pickup and delivery to include labor, and equipment for the cleaning of the Army Dress Uniform, laundering, of the Army Operational Combat Uniform and related uniform accessories, to include the JROTC male and female gray shirt, male black tie and female black neck tab. The JROTC Cadet Black Jacket will be dry cleaned only. Alterations will only be form on the male and female trousers or slacks and any other necessary items needed to services to standard as describe in the PWS.

1.4 Objectives: The objective of this contract is to provide individual uniforms laundering, dry cleaning and alterations at the start of the school year and uniforms laundering during and at the end of the year. The contractor shall correct all deficiencies which may result from cleaning performed by the contractor at no additional cost to the Government. DRAFT

1.4.1. Launder Army Combat Uniforms (ACU) and Army Physical Fitness Uniform (APFU) per label instructions.

1.4.2. Dry clean Army Service/Dress Uniforms (ASU) per label instructions.

1.4.3. Alterations and repair of service clothing per DA PAM 670-1.

1.4.4. Maintain accountability and tracking of all laundry, dry cleaning, alteration and repair items.

1.4.5 One week (5 days) for cleaning of approximately 500 uniforms.

1.4.6 Additional time shall be coordinated with the individual schools for large volume turn-in and pick up.

1.5 General Information: . The Contractor shall be able to provide pickup and delivery services for each of Birmingham City Schools. A one week (5 days) turn around for cleaning of uniform items. The contractor shall submit for each billing cycle, a courtesy invoice to the Military Property Specialist, Birmingham City Schools JROTC Programs. The Military Property Specialist shall be the Representative for all seven Birmingham City High School JROTC Programs, therefore; Coordination for pick-up and delivery of government equipment shall be schedule by the Birmingham City Schools Military Property Specialist to the contractor.

Period of Performance: The period of performance shall be for one Base Year of 12 months and four option years. The Period of Performance reads as follows:

Base Year: 27 September 2025 - 26 September 2026 Option Year #1: 27 September 2026 - 26 September 2027 Option Year #2: 27 September 2027 - 26 September 2028 Option Year #3: 27 September 2028 - 26 September 2029 Option Year #4: 27 September 2029 – 26 September 2030

1.5.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract. DRAFT

1.5.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.)

deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work (shall not) be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer.

When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year’s Day January 1st M. L. King Memorial Day 3rd Monday in Jan Presidents Day 3rd Monday in February Memorial Day last Monday in May Juneteenth June 19th Independence Day July 4th

Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.5.4 Contractor Support Hours: The Contractor shall provide support between the hours of 08:30 to 1600, Monday Through Friday and closed during local or national emergencies, administrative closings, or similar Government directed facility closings.). The Contractor shall maintain an adequate workforce at all times, for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential.

1.5.5 Summer Leave. School are typically out during the summer for summer break, as well as spring break the Contractor shall take full advantage of such opportunities by planning maintenance or actions that are better accomplished when such areas are vacant.

1.5.6 Place of Performance: The work to be performed under this contract will be performed in Birmingham, Alabama and the surrounding location of the JROTC Programs within Birmingham City Schools.

1.5.7 Periodic Progress: The Contractor agrees that a yearly appraisal will be conducted by the Contracting officer of the performances of service and appropriate actions will be taken to resolve any outstanding issues between the Contractor or the Birmingham City School Army JROTC Program.

Contract Security Classification Specification (DD Form 254), which is currently accessible at the following link: http://www.dtic.mil/whs/directives/forms/eforms/dd0254.pdf

DRAFT

1.5.8 Contract Termination or Cancellation: Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and return them to the issuing office within 15 day of termination or cancellation. The Contractor shall return in outstanding clothing or equipment to the unit form which it was received through direct coordination of the Military Property Specialist. Upon termination of Cancelation of this contract the Contractor shall have 20 working days to submit payment for any unpaid services.

1.5.9 Physical Security: The Contractor shall maintain accountability as well as safeguard and or store all Government equipment, and property received for the purpose of being laundered, dry cleaned or altered.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer – means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, Contracting Officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contractor-acquired Property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means a service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable – means anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

Government-furnished Property – As reflected in FAR 52.245-1, Government-furnished Property “means property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract

Government Property - means all property owned or leased by the Government.

Government property includes both Government-furnished and Contractor-acquired property.

Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Property Administrator - means an authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

High Level Objective (HLO) – means a key overarching result-based objective for a project necessary to achieve the project’s vision. HLOs are similar to Level 2 in a Work Breakdown Structure. Each HLO may contain several statements to flesh out the areas necessary to meet the objective.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document, and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Statement – means the specific results-based activities required to satisfy HLOs. A statement contains a result, the context of the statement, and the required action(s). Statements focus on “what” is to be accomplished; however they are not prescriptive in describing “how” the outcome is to be achieved. Each HLO may have several statements to flesh out the areas necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.

Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless otherwise specified.

2.2 Acronyms: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.

AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CFR Code of Federal Regulations COR Contracting Officer’s Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense FAR Federal Acquisition Regulation GFP Government Furnished Property HLO High Level Objective IGCE Independent Government Cost Estimate KO Contracting Officer POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RA Requiring Activity TE Technical Exhibit UOM Unit of Measure DRAFT

PART 3

GOVERNMENT PROPERTY (GP) AND SERVICES

3. Government Property and Services

3.1 Services: The Government will provide the appropriate insignias/patches/buttons to the contractor for sewing, repairs, and application to the uniforms.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Property and Services

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Part 3 of this PWS.

4.2 Transportation requirements. Contractor shall provide transportation to pick-up and delivery of uniforms from the Birmingham City School JROTC Programs within a 7-day turnaround.

4.3. Security. The contractor shall store, secure, and protect all articles of clothing while in the possession of the contractor.

4.4. Taxes. The government is exempt from paying any sales taxes related to this contract.

Tax exemption forms will be provided to the contractor upon request.

4.5. Courtesy. The contractor's employees shall be courteous to all persons served under this contract. Courtesy rendered shall be equal to that rendered to other customers of the establishment and equal to that expected of any public lodging facility. Services and consideration provided all guests shall be provided to event participants.

PART 5

SPECIFIC TASKS

5.1 Basic Services.

The Contractor shall provide services for JROTC Laundry and Dry Cleaning (L&DC) and alteration services.

5.1.1. The contractor shall conduct a joint inventory of uniforms with the JROTC program representative before acceptance of uniforms.

5.1.1.1. Contractor shall provide documentation to the JROTC program representative that details the date, time, item descriptions, and item count of the joint inventory before accepting possession of uniforms. DRAFT

5.1.1.2. The JROTC program representative will conduct a joint inventory with the contractor upon pick up and once again upon delivery before acceptance of completed uniforms.

5.1.2. The contractor shall correct all deficiencies in services performed by the contractor at no additional cost to the government.

5.1.3. The government will furnish additional buttons and zippers for repair services.

5.2. LAUNDRY AND DRY CLEANING SERVICE (L&DC). The contractor shall:

5.2.1. Be responsible for pick-up and delivery of laundry and dry cleaning from/to the location listed in PWS 1.6.5.

5.2.2. Maintain accountability and tracking of all L&DC uniforms.

5.2.3. Launder or dry clean uniforms consistent with label instructions and DA PAM 670-1.

Uniforms shall be clean per PWS 2.2.2 and dry per PWS 2.2.4.

5.2.4. Press, iron, or de-wrinkle uniforms consistent with label instructions and DA PAM 670-1.

5.2.5. Box or bundle bulk uniforms in qualities of 25.

5.2.6. Place non-bulk uniforms on individual hangers.

5.2.7. Complete L&DC within a maximum of seven (7) days.

5.3. ALTERATIONS SERVICE. The contractor shall:

5.3.1. Be responsible for pick-up and delivery of uniform alterations from/to the location listed in PWS 1.6.5.

5.3.2. Maintain accountability and tracking of all uniforms requiring alterations.

5.3.3. Tailor uniforms to the individual wearer.

5.3.4. Repair uniforms to serviceable condition. If uniform is not able to be repaired, contractor shall notify the JROTC program representative no later than two (2) business days after discovery of non-repairable condition.

5.3.5. Complete alterations within a maximum of seven (7) days.

5.3.6. Alteration will only be performed on the JROTC Male or Female trousers and slack. No other alterations are authorized for any other uniform components or accessories at the expense of the government or this contract.

PART 6

APPLICABLE PUBLICATIONS

6. Applicable Publications (Current Editions): The following publications, manuals, regulations, etc. are mentioned in this PWS and are listed below.

6.1. The Contractor shall abide by all current regulations, publications, manuals, and local policies and procedures to include but not limited to:

6.1.1. AR 670-1

6.1.2. DA PAM 670-1

6.1.3. AR 210-130

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17 AUG 22

PART 7

ATTACHMENT AND TECHNICAL EXHIBIT LISTING

7. Attachment and Technical Exhibit List

7.1 Technical Exhibit A – Performance Requirements Summary

7.2 Technical Exhibit B – Deliverables Schedule

7.3 Attachment 1 – Estimated Workload Data

TECHNICAL EXHIBIT A

Performance Requirements Summary (PRS)

PERFORMANCE

OBJECTIVE

STANDARD PERFORMANCE

THRESHOLD

ACCEPTABLE

QUALITY

LEVELS (AQLs)

METHOD OF

SURVEILLANCE

PWS Para. 1.1 The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, material, supervision, and other non-personal items necessary to perform Cadet uniform laundry, alterations and dry cleaning to include pick-up and delivery for seven Birmingham City Schools JROTC programs as listed in paragraph 1.2 for 1300 cadet uniform items. Para 1.3 The service will be provided at the beginning of each school year, during the school year for new cadet arrivals or

Initial pick-up and delivery of Laundry, Alteration and Dry Cleaning shall be accomplished within

(7) days of receipt of an order. The contractor will ensure that the cleaned uniform items are free of stains and dirt. The alteration clothing will be returned properly sewn and free of dirt and stains.

Initial pickup and deliveries will be completed in 7 days Or less 95% of the time. Data to support this metric will be maintained by the Contractor.

Contractor will Maintain a log identifying date and time of receipt of initial pickup and delivery of all orders with date and time of pickup and delivery completions.

The metric will be calculated monthly by dividing the number of pickups and deliveries in 7

The contractor compliance to 7 days initial pickup and delivery will be tallied for CPAR reporting periods and the results of the data will be used to substantiate objective ratings of contractor performance. The Trends of less than acceptable performance could result in terminating the contract at the discretion of the Contracting Officer. DRAFT

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days or less by total number of pickups and deliveries for the month. This metric will be reported monthly by the contractor in the monthly activity event report.

TECHNICAL EXHIBIT B

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To

Laundry, Dry Cleaning, and Alterations of Army JROTC Uniform items.

Supported JROTC units may turn in uniform items on a monthly basis.

Each uniform item to be cleaned and/or altered is received and returned on a one for one basis.

Clothing items will be returned on hangers to allow for ease of storage at the supported unit.

Items are to be picked up and returned to the support unit.

Supported units are listed below.

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ATTACHMENT 1

ESTIMATED WORKLOAD DATA

ITEM NAME ESTIMATED QUANTITY

1 Birmingham City Schools (MPS) Ph: (205) 231-8740 125 63rd Street North Birmingham, Alabama 35212

Carver High School Ph: (205) 231-3900 3900 24th Street North Birmingham, Alabama 35207

300-400 pieces

3 Huffman High School Ph: (205) 231-5000 950 Springville Road Birmingham, Alabama 35215

300-400 pieces

4 Jackson-Olin-High School Ph: (205) 231-6431 1300 Avenue F. Ensley Birmingham, Alabama 35218

300-400 pieces

5 A.H. Parker High School Ph: (205) 231-2370 400 Rev. Abraham Woods Jr. Blvd

Birmingham, Alabama 35204

300-400 pieces

6 Wenonah High School Ph: (205) 231-1675 2800 Wilson Road SW Birmingham, Alabama 35221

300-400 pieces

7 Woodlawn High School Ph: (205) 231-8000 5620 1St Avenue North Birmingham, Alabama 35212

300-400 pieces DRAFT

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