Attachment 1 - DRAFT - Performance Work Statement (Swimming Pool Service and Maintenance).pdf

PERFORMANCE WORK STATEMENT (PWS)

SWIMMING POOL SERVICE AND MAINTENANCE

PART 1

GENERAL INFORMATION

1. General Information. This is a non-personnel services contract to provide Swimming Pool Service and Maintenance. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Description of Services/Introduction. The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Swimming Pool Service and Maintenance as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2. Background. This is a new pool contract for Fort Campbell. The Installation has two (2) outdoor swimming pools, two (2) indoor swimming pools, a Splash Pad, and a Baby Pool. These pools and splash pad are used for Mission, Recreation and Therapy for Fort Campbell, KY, civilian personal, retirees and soldiers.

1.3. Objectives. This service contract is to provide a Maintenance Service for Mission and Recreational swimming pool facilities across Fort Campbell, KY. This is to extend the life cycle of the Installation swimming pools.

1.4. Scope. The Contractor shall provide services for repair, replace, and maintain swimming pool circulation, heating, and filtration systems and associated components on Fort Campbell, KY. This service includes all labor, materials and equipment required for full performance of the tasks contained in Part 5 of this PWS. Contractor shall provide technicians certified to conduct a building.

1.5. Place of Performance. The work under this contract occurs at Fort Campbell, KY. The contractor shall have routine access to Government-controlled facilities.

1.6. Period of Performance (POP). The period of performance shall be for one (1) base five (5) year ordering period with one (1) option five (5) year ordering period.

1.7. Recognized Federal Holidays. The contractor does not normally perform services on recognized federal holidays. The recognized federal holidays include:

New Year’s Day 1st day of January Martin Luther King Jr.'s Birthday 3rd Monday of January Presidents Day 3rd Monday of February Memorial Day Last Monday of May Juneteenth 19th day of June Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

1.7.1. When a holiday occurs on a Saturday, Federal employees normally observe the holiday on the previous Friday. When a holiday occurs on a Sunday, Federal employees normally observe the holiday on the following Monday. The contractor shall work on days Government personnel are working.

1.7.2. When an unforeseen installation closure occurs on a regularly scheduled day of work, the contractor will have the following options:

1.7.2.1. Reschedule the work so performance occurs the following day unless the following day falls on a weekend.

1.7.2.2. Reschedule the work on any day that is mutually satisfactory.

1.8. Hours of Operation. The contractor is responsible for conducting business during the Pool Hours of Operation listed in the Salient Characteristics, Monday thru Sunday except when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm-fixed-price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.8.1. Performance of work by contractor personnel under the terms of this contract shall not interfere with regularly scheduled Government operational activities.

1.8.2. The exception to performance during non-duty hours is for issues of life, safety, or health concerns or otherwise at the direction of the Contracting Officer (KO).

1.9. Quality Control (QC). Quality Control is the responsibility of the contractor.

1.9.1. The contractor shall develop, implement, and maintain a written QC Plan (QCP). The QCP shall implement procedures and methodologies for monitoring and documenting contract performance to ensure compliance with all contract requirements. The QCP shall contain a systematic approach to monitor operations to ensure services comply with the standards defined in the PWS and Performance Requirements Summary (PRS).

1.9.2. The contractor shall submit their QCP to the KO within 30 days following contract award. After acceptance of the QCP, the contractor must receive the KO’s acceptance for any proposed changes to the QCP. The contractor shall submit QCP changes to the KO at least five (5) days prior to implementation.

DELIVERABLE: QCP

1.9.3. The QCP must include and address the following:

1.9.3.1. Contractor’s organizational and management structure, titles, responsibilities and qualifications, work, and quality control verification. A comprehensive program to plan and deliver services described in the contract, prioritize services, and concentrate on the services identified in the PRS.

1.9.3.2. Direct and indirect methods of communication employed by the contractor. Communication shall include regular and formal meetings with the Government for review and analysis of key process indicators, process deficiencies, and problem resolution.

1.9.3.3. Methods of identifying deficiencies in service quality before the level of performance becomes unacceptable. Describe methods for preventing and addressing corrective actions without dependence upon Government intervention. Contain specific QC techniques for service objectives identified in the PRS.

1.9.3.4. Specify areas the contractor plans to inspect on a scheduled and unscheduled basis and the title of the individual who will complete these inspections. Maintain a system to inspect subcontractor services to ensure compliance with contract requirements, and applicable laws and regulations.

1.9.3.5. Inspection Files. The contractor shall document and keep records of all QC inspections (and any applicable corrective actions). The contractor shall keep these records throughout the contract term.

The contractor shall keep records of all inspections conducted and the necessary corrective action taken. The contractor shall document all QC inspections and corrective actions taken by the contractor throughout the contract term.

1.10. Corrective Action Request (CAR). CARs manage contractual nonconformances. Nonconformance occurs when a contractor fails to meet contract terms, conditions, and/or specifications. Each time they make an observation of nonconformance, the Contracting Officer’s Representative (COR) will notify the contractor and ask the contractor to correct the problem or reperform the service. As applicable, the prime contractor shall address resolution of a nonconformance discovered at the subcontractor level.

1.11. Quality Assurance (QA). The COR will evaluate the contractor’s performance under this contract in accordance with (IAW) the Government’s Quality Assurance Surveillance Plan (QASP). This plan primarily focuses on what the COR must do to ensure that the contractor has performed IAW performance standards. It defines how the Government applies performance standards, the frequency of surveillance, and the minimum acceptable defect rates. When an observation indicates defective performance, the COR will require the contractor or designated on-site representative to initial the observation to acknowledge the defective performance. The acknowledgement of the observation does not necessarily constitute contractor concurrence with the observation, only that the COR made the contractor aware of the defective performance.

1.12. Security Requirements.

1.12.1. Cameras and Photos. The contractor shall submit to the COR, the names of personnel requesting to take pictures on Fort Campbell, KY at least five (5) days prior to the need.

DELIVERABLE: Photo Authorization Request

1.12.2. Security Clearance. Contractor personnel performing work under this contract do not require a security clearance. The Government will provide escorts to contractor personnel, including subcontractors, who are not in possession of a security clearance, but require access to classified and/or sensitive areas. The contractor will coordinate with the COR and/or the facility security office for access when required. Contractor personnel shall comply with all applicable security and safety regulations, guidance, and procedures, including local requirements referenced in this PWS and in effect at the work site(s).

1.12.3. National Industrial Security Program (NISP).

1.12.3.1. The contractor shall implement and maintain a security plan for control of personnel, property, and information, including, unclassified and classified materials, documents, and records. The contractor shall comply with Department of Defense (DOD) 5220.22-M. The contractor’s security program shall include provisions for:

1.12.3.1.1. Receiving, storing, disseminating, transmitting, transporting, and protecting items classified as CONFIDENTIAL or SECRET by the Government, including the use of courier cards.

1.12.3.1.2. In-processing and out-processing contractor personnel for security matters.

1.12.3.1.3. Documenting and reporting actual and potential security problems.

1.12.3.1.4. Initiating proper procedures to correct documented problems and implementing corrective procedures in the contractor's security program.

1.12.3.1.5. Government Documents. The contractor shall maintain all Government-furnished files in existence at the contract performance start date and those generated under this contract IAW AR 25-400-2. The contractor shall transfer files to the KO or designated representative upon completion of the contract period. If applicable, the contractor shall provide security of classified documents IAW AR 380-5 and DOD 5200.1-R.

1.12.4. Physical Security Plan. The contractor shall develop and implement a physical security plan.

1.12.4.1. AR 190-11, AR 190-13, AR 190-51, AR 380-5, DOD 4500.9-R, Department of Defense Instruction (DODI) 5100.76, and DODI 5220.22 apply to physical security plan development.

1.12.4.2. This plan shall address physical security aspects associated with contract performance and describe how the contractor shall prevent unauthorized access, vandalism, pilferage, larceny, sabotage, and arson on or to Government property during the performance of this contract.

1.12.4.3. The plan shall account for changes to Fort Campbell’s Force Protection Condition (FPCON).

1.12.4.4. Key Control. The contractor shall include a key control plan detailing processes to ensure contractor personnel do not lose Government issued keys. The plan shall also detail the contractor’s policy for ensuring unauthorized persons do not use keys.

1.12.4.4.1. The contractor shall not duplicate any keys and shall immediately report any occurrences of lost or duplicated keys to the COR.

1.12.4.4.2. In the event contractor personnel lose or duplicate keys, the contractor shall be responsible for rekeying or replacing the affected lock(s). The Government, at its option, may rekey or replace the affected lock(s). When the Government determines to rekey or replace, the Government will reduce the contractor’s payment by the applicable amount. In the event the contractor loses or duplicates a master key, the Government will rekey or replace all locks and for that system and make an appropriate deduction from the contractor’s payment.

1.12.4.5. The contractor shall prohibit the use of Government issued keys/key cards by any persons other than authorized contractor personnel. The contractor shall prohibit the opening of locked areas by contractor personnel to permit entrance of persons other than individuals engaged in the performance of assigned work in those areas

1.12.5. Information Security Plan. The contractor shall develop and implement an Information Security Plan IAW AR 380-5 and AR 380-67 for the control of classified information. The contractor’s information security program shall include applicable provisions of AR 380-series regulations.

1.12.6. Access and General Protection/Security Policy and Procedures. All contractor personnel performing work under this contract shall comply with applicable installation, facility and area commander installation/facility access, local security policies and security procedures provided by the Security Manager Government representative.

1.12.6.1. Sponsoring organizations, activities, and persons will be responsible for monitoring contractor access by submitting a completed and approved Fort Campbell Form 190-5 to the Visitor Control Center (VCC) located at Gate 4 of Fort Campbell, KY or by emailing the Fort Campbell Form 190-5 to usarmy.campbell.imcom-atlantic.mbx.des-access-control@army.mil detailing the contracted services to be performed, location of services, and duration of the contract.

1.12.6.2. Every visitor and contractor must have and annual National Crime Information Center Interstate Identification Index (NCIC III) background check to determine installation access eligibility.

1.12.6.3. Contractor personnel shall provide all information required for background checks to meet installation access requirements. Installation Department of the Army Security Guards (DASG), Installation Physical Security Office (IPSO), or Director of Emergency Services (DES) will accomplish the background check.

1.12.7. Security Training.

1.12.7.1. iWATCH Training.

1.12.7.1.1. iWATCH is common awareness. Contractor personnel can be good sources of information. iWatch training includes organization instructions on “things to look for” and a phone number to call in case contractor personnel have information regarding possible terrorist or criminal activities. Providing contractors with awareness materials such as the iWatch brochure or wallet card is a cost-effective alternative to training. The card describes suspicious activity, and the contractor can modify to include the COR in reporting procedures. Samples of the iWATCH brochure and posters are available on the Antiterrorism Enterprise Portal (ATEP) at https://www.army.mil/e2/c/downloads/287489.pdf

1.12.7.1.2. The contractor shall brief all personnel on the local iWATCH program training standards provided by the requiring activity Anti-Terrorism Office (ATO). This locally developed training informs personnel of the types of behavior to watch for and instruct personnel to report suspicious activity to the COR. Contractor personnel shall complete this training within 30 days of contract award. New personnel shall complete the training within 10 days of commencing performance of work under this contract. iWatch Training is available at https://www.youtube.com/embed/vlzYhQp7fPw.

DELIVERABLE: iWATCH Training

1.12.7.2. Operations Security (OPSEC) Awareness Training. Contractor personnel shall complete Level I OPSEC Awareness Training. Contractor personnel shall complete this training within 30 days of contract award, new personnel shall complete the training within 10 days of commencing performance of work under this contract, and all personnel shall complete training annually thereafter. OPSEC Awareness Training for contractors is available at https://securityawareness.usalearning.gov/opsec/index.htm.

DELIVERABLE: OPSEC Awareness Training Certificates

1.12.8. Access to Government Information Systems. Contractor personnel who require access to a Government information system shall register in the Army Training Certification Tracking System (ATCTS) following contract award and complete DOD IA Awareness training prior to access of the information systems. Contractor personnel shall complete this training within 30 days of contract award, new personnel shall complete the training within 10 mailto:usarmy.campbell.imcom-atlantic.mbx.des-access-control@army.mil mailto:usarmy.campbell.imcom-atlantic.mbx.des-access-control@army.mil https://www.army.mil/e2/c/downloads/287489.pdf https://www.youtube.com/embed/vlzYhQp7fPw https://securityawareness.usalearning.gov/opsec/index.htm days of commencing performance of work under this contract, and all personnel shall complete training annually thereafter.

DELIVERABLE: IA Training

1.13. Safety.

1.13.1. The contractor shall perform work IAW 29 Code of Federal Regulations (CFR) 1910. The contractor shall safeguard and maintain all Government and contractor property, as well as provide for the safety and well-being of personnel employed under this Contract. The contractor shall comply with AR 385-10 and Engineer Manual (EM) 385-1-1.

1.13.2. Contractor personnel shall be trained and capable of dealing with minor personnel injuries.

1.13.3. Within one (1) hour of event occurrence, the contractor shall provide verbal notification to the COR of any incident of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact.

DELIVERABLE: Accident Notification

1.13.4. Within five (5) days of the incident, the contractor shall provide a completed copy of Accident Investigation Report. The investigation report shall outline the root cause of the incident, the contractor’s plan to remedy any damage to Government property, and the contractor’s strategy for mitigating future occurrence of the root cause(s).

DELIVERABLE: Accident Investigation Report

1.13.5. Environment and OSHA.

1.13.5.1. The contractor shall comply with all local, state, and Federal environmental and occupational safety laws, rules, and regulations. The contractor shall immediately notify the KO if they discover any apparent conflict between compliance with such local, state, and Federal laws, rules and regulations, and compliance with the requirements of the contract.

1.13.5.2. The contractor shall be liable for all fines, penalties, and costs which result from violations of, or failure to comply with, all local state, or Federal laws, rules, and regulations. The KO or COR may halt contractor performance if they observe unsafe acts or conditions fostered by the contractor or contractor personnel. The Government may assess monetary deductions until the contractor remedies such conditions.

1.13.5.3. Upon discovery of any hazard, i.e. substances listed in 40 CFR 302, the contractor shall verbally notify the COR within one (1) hour with follow-up by written notification within 24 hours following hazard discovery.

DELIVERABLE: Spill Report

1.14. Contractor Personnel.

1.14.1. Key Personnel. Key personnel include the Program Manager (PM) and Alternate Program Manager (APM).

The contractor shall inform the KO and COR of any changes to the working status of these key personnel within 10 workdays of the proposed change. If, for any reason, key personnel become, or expected to become, unavailable for work under this contract for a continuous period exceeding 30 workdays, the contractor shall promptly replace these individuals with personnel who possess qualifications IAW this PWS. The contractor shall replace key personnel terminated or released from employment within 10 workdays of termination.

1.14.1.1. PM and APM. The contractor shall provide a PM and APM (who shall act in the absence of the PM) responsible for the performance of work under this contract. The PM or APM shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The PM or APM shall be available between the hours of 7:30 AM to 4:30 PM CT, Monday through Friday, except federal holidays or when the Government facility closes for administrative reasons. The contractor shall submit the PM’s and APM’s name and contact information to the COR within 10 days following contract award. For revisions (i.e., changes for reasons other than termination), the contractor shall provide the name and contact information of the proposed change at least five (5) days prior to implementation.

DELIVERABLE: PM and APM Information

1.14.2. Contractor personnel shall be able to read, write, speak, and understand the English language and shall properly clearly, and effectively communicate in person with co-workers, customers, and the public via telephone or email.

1.14.3. Contractor Personnel Identification. All contractor personnel attending meetings and working in other situations where their contractor status is not obvious to third parties shall identify themselves as such to avoid creating an impression that they are Government officials. The contractor shall mark all correspondence, documents, and reports produced by the contractor as contractor products.

1.14.4. Contractor Personnel Appearance and Performance. All contractor personnel shall wear clothing identifying themselves as such (e.g., company logo on shirt, identification badge, etc.). Contractor personnel shall not wear clothing with offensive pictures, political sayings, tank tops, and spandex or similar fabric worn as outerwear.

1.14.4.1. As applicable, the contractor shall ensure personnel utilize protective equipment in compliance with EM 385-1-1. This includes high visibility/reflective shirts, long pants/trousers, vision and hearing protection, and safety boots.

1.14.5. Personnel Conduct. The KO may require the contractor to remove from the job site any personnel working under this contract for reasons of misconduct, security, or found to be under the influence of alcohol, drugs, or other incapacitating agents. Contractor personnel shall be subject to dismissal from the premises upon determination by the KO that such action is necessary in the interest of the Government. IAW DOD 5500.7-R and 18 United States Code (USC) § 1382, removal from the job site or dismissal from the premises shall not relieve the contractor of the requirement to provide sufficient personnel to perform required services.

1.15. Post Award Conference/Periodic Progress Meetings. The contractor agrees to attend any post award conference or progress meeting as directed by the KO. This meeting will occur at a mutually agreed location. These meetings shall be at no additional cost to the Government.

1.16. Government Purchase Card (GPC). When required by the Government, the contractor shall accept payment via

GPC.

1.17. Phase-In/Phase-Out.

1.17.1. Phase-In. The contractor shall have all key personnel on board during the phase-in period. During the phase-in period, the contractor shall become familiar with performance requirements so full performance of services may start at the beginning of the base period. The contractor shall obtain requisite clearances, access cards, training, etc., during the phase-in period.

1.17.2. Phase-Out. Prior to the completion, a phase-out period shall occur at which time personnel of the successor contractor may observe the outgoing contractor’s operations. This allows for orderly turnover of any facilities, equipment, and records and helps ensure continuity of services. The outgoing contractor shall fully cooperate with the successor contractor and prepare to transition workload to the successor contractor. The outgoing contractor is ultimately responsible for performing full services IAW the contract during the phase-out period and shall not defer any requirements or transfer such responsibility to the successor contractor.

PART 2

DEFINITIONS AND ACRONYMS

2. Definitions and Acronyms.

2.1. General Definitions.

2.1.1. Contractor. A supplier or vendor awarded a contract to provide specific supplies or service to the Government.

The term refers to the prime contractor.

2.1.2. Contracting Officer. A person with authority to enter, administer, and or terminate Contracts, and make related determinations and findings on behalf of the Government. This is the only individual who can legally bind the Government.

2.1.3. Contracting Officer’s Representative. An employee of the United States (U.S.) Government who the KO designates, in writing, to take certain actions specifically provided and within the limitations prescribed in the designation. The COR monitors all technical aspects of the contract and assists in contract administration. The COR does not have authority to execute or agree to any changes or contract modifications. The contractor shall notify the KO of any discrepancy resulting from coordination with or advisement from the COR.

2.1.4. Defective Service. A service output that does not meet the standard of performance associated with the PWS.

2.1.5. Deliverable. Anything the contractor physically delivers. This may include non-manufactured things such as meeting minutes or reports.

2.1.6. Equipment. A tangible item that is functionally complete for its intended purpose, durable, nonexpendable, and needed for the performance of a contract. Equipment is not for sale and does not ordinarily lose its identity or become a component part of another article when put into use. Equipment does not include material, real property, special test equipment, or special tooling.

2.1.7. Government Furnished Property. Property in the possession of, or directly acquired by, the Government and subsequently furnished to the contractor for performance of a contract. Government furnished property includes spares and property furnished for repair, maintenance, overhaul, or modification. Government furnished property also includes contractor acquired property if that property is a deliverable and accepted by the Government for continued use under the contract.

2.1.8. Government Property. All property owned or leased by the Government. Government property includes both Government furnished property and Government purchased contractor acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

2.1.9. Keys. Physical keys, electronic key cards, or lock combinations which grant access to areas which are otherwise restricted.

2.1.10. Performance Requirements Summary. A listing of the service outputs under the contract that the COR evaluates on a regular basis, the surveillance methods the COR uses to evaluate, and the performance requirement of the listed outputs.

2.1.11. Personnel. Contractor and subcontractor employees performing work under this contract.

2.1.12. Physical Security. Actions that prevent the loss or damage of Government property.

2.1.13. Quality Assurance. The procedures the Government uses to verify contractor performance meets acceptable standards.

2.1.14. Quality Assurance Surveillance Plan. A written document specifying the surveillance methodology the Government utilizes to surveil contractor performance.

2.1.15. Quality Control. All necessary measures taken by the contractor to assure that the quality of a product or service meets contract requirements.

2.1.16. Real Property. DOD Lands, buildings, structures, utility systems, improvements, and appurtenances, thereto that includes equipment attached to and made part of buildings and structures, but not movable equipment. See 41 CFR 102-71.20, Federal Management Regulation.

2.1.17. Subcontractor. One that enters a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.18. Work Week. Monday through Friday, unless specified otherwise.

2.2. Technical Definitions. Reserved

2.3. General Acronyms.

APM Alternate Program Manager AR Army Regulation ATCTS Army Training Certification Tracking System ATO Anti-Terrorism Office CAR Corrective Action Request CFR Code of Federal Regulations CLIN Contract Line-Item Number CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative CT Central Time DA Department of the Army DASG Department of the Army Security Guards DCSA Defense Counterintelligence and Security Agency DES Director of Emergency Services DOD Department of Defense DODD Department of Defense Directive EM Engineer Manual FAR Federal Acquisition Regulation FPCON Force Protection Condition

GFP Government Furnished Property GPC Government Purchase Card IA Information Assurance IPSO Installation Physical Security Office IT Information Technology IAW In Accordance With KO Contracting Officer NCIC III National Crime Information Center Interstate Identification Index NISP National Industrial Security Program NLT No Later Than OCI Organizational Conflict of Interest OPSEC Operations Security OSHA Occupational Safety and Health Administration

PM

PMIS

Program Manager Preventative Maintenance Inspection Service

POP Period of Performance PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Plan U.S. United States USC United States Code VCC Visitor Control Center

2.4. Technical Acronyms - Reserved

PART 3

GOVERNMENT FURNISHED ITEMS AND SERVICES

3. Government Furnished Items and Services.

3.1. Services. The Government will furnish information describing the content and format for each of the deliverables outlined in this performance work statement; copies of relevant Army documents on policy, regulations and database systems relating to the programs.

3.2. Facilities. The Government will provide office space, furniture, telephone, LAN access, electronic mail, voice mail, Internet access, computer, software, printer, and photocopying equipment for performance of tasks within this performance work statement. All equipment provided by the government will remain the property of the Government.

3.3. Utilities. The Government will provide basic utilities which are available for general use within the buildings on Fort Campbell, KY. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.4. Equipment. The Government will provide access to standard business equipment (i.e., access to internet, copier, telephones, scanners, and printers), computer workstations, software and resources required to complete administrative and technical tasks for all on-site contractor personnel. The government will provide access to other equipment upon request to complete some tasks within this contract. Contractor requests for government equipment shall be submitted in writing to the COR; COR shall schedule equipment use and provide sub-hand receipt to the contractor. The contractor shall comply with all Government property operation and maintenance requirements, standard operating procedures, and regulations.

3.5. Materials. The Government will provide access to Standard Operating Procedures (SOP’s), Army/Installation policies, resource management plans, relevant past studies, and chemicals to meet the requirements under this PWS. The Government shall provide all.

PART 4

CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES

4. Contractor Furnished Items and Services.

4.1. General. Other than those identified in Part three (3) of this PWS, the contractor shall furnish all supplies, equipment, facilities, and services required to perform work under this contract.

4.2. Secret Facility Clearance. Not applicable.

4.3. Materials. The Contractor shall provide all necessary Personal Protective Equipment (PPE) for their employees.

4.4. Equipment. The Contractor shall provide all necessary vehicles (no GSA vehicles provided to Contractor for use on this contract) and equipment to perform the work described in this PWS. All Contractor provided vehicles and equipment shall have the company name prominently displayed on both sides of the vehicle or equipment and present a neat, professional appearance. Contractor's vehicles and equipment used in the performance of this contract shall meet all local traffic, safety, and environmental requirements. Vehicles and equipment found to be unsafe shall be removed from the installation and replaced. The Contractor shall not use any Government-owned tools, materials, or parts to maintain Contractor vehicles and equipment without prior written approval of the Contracting Officer. The COR may inspect the Contractor’s vehicles and equipment at any time.

PART 5

SPECIFIC TASKS

5. Specific Tasks.

5.1. Basic Services. Repair, replace, and maintain swimming pool circulation, heating, filtration, mechanical, electronic systems, auxiliary and peripheral components IAW: Tennessee Department of Health (TDH) Chapter 1200-23-5 Public Swimming Pools, TM 5-662 Swimming Pool Operations and Maintenance, Technical Bulletin Medical TB MED 575 Occupational and Environmental Health Swimming Pools and Bathing Facilities, Regulations, and manufacturer’s specifications. The Contractor shall do the following:

5.2. Set up a Maintenance Schedule per building (BLDG) for what tasks are required daily, monthly, and seasonally.

DELIVERABLE: Maintenance Schedule

5.2.1. Daily Preventative Maintenance Inspection Service (PMIS) of the various pool mechanical/electrical systems (example: thermostats, pumps, filters, heaters, lint traps, water levels, hoppers, ultraviolet (UV) systems, etc.) shall be conducted throughout the day. Regular checks of pool pump, filter, and heater; cleaning and backwashing filter as needed; Lubricate O-rings and seals. IAW TM 5–662.

5.2.2. Operate, repair, and maintain the water treatment filtration systems and disinfection equipment at the Indoor Swimming Pool, BLDG’s 2191, 7258; Outdoor Swimming Pools, BLDG’s 2570 and 1566; Wading Pool, BLDG 1566; and Splash Pad, BLDG 1566. IAW TM 5–662.

5.2.3. Properly operate the pools various systems (auxiliary and peripheral components) per the manufactures recommendations and ensure there are no leaks in the systems and all systems are running efficiently. IAW TM 5– 662.

5.2.4. Winterize: Prepare the outdoor pools for closure. This effort includes cleaning filters; check and balance the pH and Alkalinity levels; maintain appropriate pool water levels; prepare all pool plumbing and electrical equipment for winterization. The pools for winterization will be BLDG’s 2570, 1566. IAW manufactures recommendations, TB MED 575, and TM 5–662

5.2.5. De-winterize: Prepare the outdoor pools for operation. This effort includes getting the water levels correct;

reconnect any equipment and reset circuits that were disconnected during Winterization; test chemical balance and adjust as needed. The pools for de-winterization will be BLDG’s 2570, 1566. IAW manufactures recommendations, TB MED 575, and TM 5–662

5.2.6. Cleaning of the pool deck and facilities (i.e. Bathhouse) in preparation of daily and seasonal opening is responsibility of occupants.

5.2.7. Clean and maintain pool mechanical/chemical rooms at BLDG’s 2191, 7258, 2570, 1566.

5.3. Heating/Ventilation:

5.3.1. Clean, Operate, and maintain the pool heating system at a temperature required by the indoor individual pool within the design specifications at BLDG’s 2191, 7258. Pool temperature shall be between 88-90 degrees for BLDG 7258 pool and 78 and 82 degrees for BLDG 2191. IAW manufactures recommendations and TB MED 575

DELIVERABLE: Assessments

5.3.2. Operate, maintain, and repair the dehumidification system at Buildings 2191, 7258. IAW manufactures recommendations and TB MED 575.

5.4. Water Chemistry:

5.4.1. Water quality shall be in strict accordance with the Swimming Pool O&M, Technical Bulletin – Medical TM 5-662, Occupational and Environmental Swimming Pool and Bath Facilities TB MED 575 Regulations.

5.4.1.1. All chemicals will be provided by the Government.

5.4.2. Daily testing and adding chemicals for BLDG’s 2191, 2570, 1566.

5.4.2.1. Water chemistry is tested thirty (30) minutes before opening and then every two (2) hours until closing for Gardner Indoor Pool, Baldonado Outdoor Pool, Dolan outdoor Pool, and Dolan Splash Pad.

5.4.2.2. Water chemistry is tested thirty (30) minutes before opening and then every hour until closing for Dolan Wading Pool due to a smaller body of water.

5.4.2.3. Maintain the pH levels for all four (4) swimming pools, wading pool, and splashpad between values of 7.4 and 7.6. IAW TB MED 575.

5.4.2.4. Maintain a free-chlorine and bromine residuals in the 1.0<5.0 Milligrams per liter (Mg/l) range for all swimming pools. IAW TB MED 575.

5.4.2.5. Add chemicals to pools if needed.

5.4.3. Additional Notes for BLDG 7258.

5.4.3.1. Daily chemical testing for BLDG. 7258 will be completed by the occupants.

5.4.3.2. Occupants will provide contractor will daily test results.

5.4.3.3. Contractor shall be responsible for maintaining pool mechanical/electrical systems IAW manufacturer recommendations.

5.5. Repair/Assessment:

5.5.1. The Contractor shall perform assessments and repairs on pool equipment that are requested by Directorate of Public Works (DPW) Customer Service Representatives (CSRs) that are not covered within the Scope of Work (SOW), this payment will be rendered by Government Purchase Card (GPC). The Contractor shall provide an itemized quote listing all deficiencies and/or damages(s) found, and the repair/maintenance required.

DELIVERABLE: Itemized quoted.

5.6. Reports/Records:

5.6.1. Maintaining swimming pool operation and maintenance records for the duration of the contract and submit any recommendations for improvements shall be made available to the Government upon request.

DELIVERABLE: Swimming Pool Operation and Maintenance Records

5.6.2. Maintain a daily operation record for each swimming pool, Splash Pad, and Wading Pool recording system pressures, flow rates, filter backwash times and water temperature that will be submitted to the Government weekly.

DELIVERABLE: Daily Operation Record

5.6.3. Document how and what type of adjustments were made to meet the system pressures, flow rates, filter backwash times and water temperature parameters. A copy of the daily operation records shall be included in the monthly water report as required in report.

DELIVERABLE: Adjustment Reports

5.6.4. The contractor shall conduct boiler inspections biennial, all boilers in Tennessee shall be completed in year one and year two shall encompass all boilers in Kentucky, alternating states between option years.

5.6.5. The contractor shall ensure that all boilers located within the State of Tennessee will be initially inspected by a certified State of Tennessee inspector. Once the initial inspection is complete the contractor can proceed with all other inspections.

5.7. Certifications:

5.7.1. Ensure that personnel responsible for swimming pool operations and maintenance have the proper certification through the Pool & Hot Tub Alliance (PHTA) as a Certified Pool and Spa Service Technician (CST), or Certified Pool and Spa maintenance Specialist (CMS).

DELIVERABLE: CST or CMS Certification

5.7.2. Ensure that personnel responsible for operating and maintaining the dehumidification system at BLDG’s 2191 and 7258 have the proper certification and/or an authorized representative of the dehumidification system.

DELIVERABLE: Dehumidification System Certification

5.8. Pool and hours of pool operation:

5.8.1. Recreation pool times are 1100 to 1900 seven (7) days a week.

5.8.2. Mission pool times are 0500 to 1300 five (5) days a week.

5.8.3. BLDG’s 2191, 7258 (Indoor Pools) are open year-round.

5.8.4. BLDG’s 2570, 1566 (Outdoor Pools)/Wading Pool and Splash Pad are normally open from Memorial Day weekend (Saturday) to Labor Day (Monday) but may change based on weather.

5.8.5. In summer months BLDG’s 2570, 1566 operate seven (7) days a week.

5.8.6. BLDG 1566 is a recreational pool during summer months.

5.8.7. BLDG 2570 is a Mission and Recreation pool during summer months.

5.8.8. BLDG. 2191 (Indoor Pool) becomes Mission pool during winter months.

5.9. Contractor Service Report (CSR). Contractor Service Report. The contractor shall report contractor manpower to the SAM website at https://www.sam.gov no later than (NLT) 31 October each year. The COR shall annually verify the Contactor’s compliance and document the results in their October COR Status Report.

PART 6

APPLICABLE PUBLICATIONS

6. Applicable Publications.

6.1. The contractor shall abide by all applicable regulations, publications, manuals, and local policies and procedures.

6.2. The following publications provide for the general requirements outlined in this PWS.

18 USC § 1382 Entering Military, Naval, or Coast Guard property 29 CFR 1910 Occupational Safety and Health Administration 40 CFR 302 Designation, Reportable Quantities, and Notification AR 25-400-02 Army Records Management Program AR 190-11 Physical Security of Arms, Ammunition, and Explosives AR 190-13 The Army Physical Security Program AR 190-51 Security of Unclassified Army Property AR 380-5 Army Information Security Program AR 380-67 The Personnel Security Program AR 385-10 The Army Safety Program AR 530-1 Operations Security DOD 4500.9-R Transportation and Traffic Management DOD 5200.1-R DOD Information Security Program: Marking of Information DOD 5220.22-M National Industrial Security Program Operating Manual DOD 5500.7-R, Joint Ethics Regulation DODI 5100.76 Safeguarding Sensitive Conventional Arms, Ammunition, and Explosives DODI 5220.22 National Industrial Security Program EM 385-1-1 Safety and Health Requirements Manual

6.3. The following publications provide for the technical requirements of this PWS.

Tennessee Department of Health Public Swimming Pools: Chapter 1200-23-5 Swimming Pool Operations and Maintenance: Technical Manual (TM) 5-662 Occupational and Environmental Health Swimming Pools and Bathing Facilities: TB MED 575 National Electrical Code (NEC), Article 680 National Fire Protection Association (NFPA), 70 Standard for Electrical Safety in the Workplace: NFPA 70E Army Electrical Safety Program (DA PAM 385-26) American Society of Heating, Refrigerating, and Air-Conditioning Engineers (ASHRAE) Standard 62.

PERFORMANCE REQUIREMENTS SUMMARY

The below chart summarizes contractor service requirements into performance objectives that relate directly to mission essential items. The performance threshold describes the minimum acceptable level of service required for each objective. These thresholds are critical to mission success.

PERFORMANCE

OBJECTIVE

PWS

PARAGRAPH

PERFORMANCE

STANDARD

PERFORMANCE

THRESHOLD

INCENTIVE/

DISINCENTIVE

PRS #1

The Contractor shall conduct Service and Maintenance on Installation Swimming Pools and splash pad.

Section 5.2

The Contractor shall perform Repair, replace, and maintain swimming pool circulation, heating, and filtration systems and associated components IAW:

Tennessee Department of Health Chapter 1200-23-5 Public Swimming Pools, TM 5-662

Swimming Pool Operations and Maintenance, Technical Bulletin Medical TB MED 575 Occupational and Environmental Health Swimming Pools and Bathing Facilities, Regulations, and manufacturer’s specifications.

Compliance at least 95% of the time. If non-compliance is discovered, contractor will notify COR and resolve non-compliance.

Non-conforming services will result in Non-Conforming Reports issued to Contractor and potential equitable adjustment by the Contracting Officer.

PRS #2

The contractor shall operate and maintain the heating and ventilation.

Section 5.3

The contractor shall operate, clean, and maintain the pool heating system at a temperature required by the manufactures recommendations and TB MED 575

Compliance at least 95% of the time. If non-compliance is discovered, contractor will notify COR and resolve non-compliance.

Non-conforming services will result in Non-Conforming Reports issued to Contractor and potential equitable adjustment by the Contracting Officer.

PRS #3

The Contractor shall ensure water Chemistry is tested and balanced.

Section 5.4 ensure water quality is in strict accordance with the Swimming Pool Operational and Maintenance Training Manual (TM) 5-662 and Technical Bulletin – Medical (TB MED) 575, Occupational and Environmental Health Recreational Water Facilities Regulations.

Compliance at least 95% of the time. If non-compliance is discovered, contractor will notify COR and resolve non-compliance.

Non-conforming services will result in Non-Conforming Reports issued to Contractor and potential equitable adjustment by the Contracting Officer.

PRS #4

The Contractor shall perform assessments on pool equipment.

Section 5.5

The Contractor shall provide an itemized quote listing all deficiencies and/or damages(s) found, and the repair/maintenance required.

Compliance at least 95% of the time. If non-compliance is discovered, contractor will notify COR and resolve non-compliance.

Non-conforming services will result in Non-Conforming Reports issued to Contractor and potential equitable adjustment by the Contracting Officer.

PRS #5

The Contractor shall maintain swimming pool operation and maintenance records.

Section 5.6 maintain maintenance records for the duration of the contract and shall be made available to the Government.

Compliance at least 95% of the time. If non-compliance is discovered, contractor will notify COR and resolve non-compliance.

Non-conforming services will result in Non-Conforming Reports issued to Contractor and potential equitable adjustment by the Contracting Officer.

DELIVERABLES SCHEDULE

DELIVERABLE

PWS

PARAGRAPH FREQUENCY MEDIUM SUBMIT TO

QCP 1.9.2

NLT 30 business days following award.

Updates/changes: Within five (5) business days prior to implementation.

Digital COR

Photo Authorization Request

1.12.1

NLT five (5) days prior to need.

The contractor shall submit to the COR, the names of personnel requesting to take pictures on Fort Campbell, KY.

Digital COR

IA Training 1.12.8

NLT 30 calendar days following contract award.

New Employees: Within 10 calendar days prior to employee starting to work.

Digital COR iWATCH Training

1.12.7.1.12

NLT 30 calendar days following contract award.

New Employees: Within 10 calendar days prior to employee starting to work.

Digital COR

OPSEC Training 1.12.7.2

NLT 30 calendar days following contract award.

New Employees: Within 10 calendar days prior to employee starting to work.

Digital COR

Accident Notification

1.13.3 Within one (1) hour of event occurrence. Verbal COR

Accident Investigation Report

1.13.4

Within five (5) days of the incident.

Digital COR

Spill Report 1.13.5.3

Upon discovery of any hazard, the contractor shall notify the COR within one (1) hour with follow-up by written notification within 24 hours following hazard discovery.

Verbal COR

PM and APM Information

1.14.1.1

NLT 10 calendar days following contract award.

New Employees: Within five (5) calendar days prior to employee starting to work.

Digital COR

Maintenance Schedule

5.2

NLT 30 calendar days following contract award. Digital COR

Assessments 5.3.1

Within 24 hours after completion of services. Digital COR

Itemized Quote 5.5.1

Within 24 hours after completion of services.

Digital COR

Swimming Pool Operation and Maintenance Records

5.6.1

Due upon request from Government.

Digital COR

Daily Operations Report

5.6.2

Weekly, due on the last day of the week.

Digital COR

Adjustment Reports

5.6.3

Monthly, due at the last day of the month.

Digital COR

CST or CMS Certification

5.7.1

NLT 30 calendar days following contract award.

New Employees: Within five (5) calendar days prior to employee starting to work.

Dehumidification System Certification

5.7.2

NLT 30 calendar days following contract award.

New Employees: Within five (5) calendar days prior to employee starting to work.