Att.1- PWS-DHN-E_SPD Support and Training Services.pdf

AUG 22

PERFORMANCE WORK STATEMENT (PWS)

Defense Health Network East (DHN-E) Sterile Processing Department (SPD) Urgent Support and Training Services

October 2026

Part 1 General Information

1. General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction: This is a non-personal service(s) Indefinite Delivery, Indefinite Quantity (IDIQ) contract to provide DHN-E’s Sterile Processing Departments (SPD) Urgent Support and Training Services for all current, and future, Military Treatment Facilities (MTFs) aligned under DHN-E over a 5-year ordering period (see Attachment 1 – DHN-E MTFs, Military Posts and States). The contractor will be required to support the MTF’s urgent requirement; one or any combination of the following support services may be contracted or at the Task Order (TO) level: off-site medical sterilization and logistics support, delivery and commissioning of Mobile SPD Units, SPD process assessment, or training as dictated by the MTF’s situation and requirement. The contractor of this PWS has full authority to transport government property both on and off the “post” of the MTFs within the network. Transport will be required between the TO identified contractor’s owned sterile Offsite Reprocessing Center (ORC) and DHN-E MTF, whose principal place of business for their Sterile Processing Departments (SPDs) are listed in Attachment 1 of this PWS.

1.2 Background: DHN-E requires sterile processing services for the Department of Surgery and Department of Dental Services in support of patient care. DHN-E’s fixed facility SPDs have periodically been unable to provide the sterile processing required due to various reasons and for varied timeframes. This contract will support the full sterile processing required and/or process assessments and training to support DHN-E’s healthcare mission. It is the intent of the Contracting Office, on behalf of DHN-E to solicit, negotiate, and award a contract for a performance period not to exceed a 5-year

MTF State Fox (Redstone Arsenal) Alabama Blanchfield (Campbell) Kentucky Keller (West Point) New York Martin (Benning) Georgia Winn (Stewart) Georgia Guthrie (Drum) New York Ireland (Knox) Kentucky Lyster (Novosel) Alabama Moncrief (Jackson) South Carolina Eisenhower (Gordon) Georgia Womack (Bragg) North Carolina Kenner (Lee) Virginia

DHN-East ordering period inclusive of option periods. This contract will serve to support the MTF for a temporary period, determined at the TO level, until DHN-E’s fixed facility SPD can complete the actions required to ensure sterile processing meet all regulatory and patient safety requirements.

1.3 Scope: The Contractor shall provide non-personal service(s). The Contractor shall provide all personnel, vehicles, equipment, tools, materials, supervision, transportation, and other items necessary to perform services as described in the PWS and associated contract documents, except for those items specified in Part 3 Government Property and Services. The Contractor shall perform to the standards and acceptable quality levels identified in this PWS and associated contract documents. The Contractor shall have all the capabilities and expertise to provide all services outlined in this PWS.

1.4 Objectives: The primary objective is to provide sterile processing services to the operating room, Dental facilities and sterile processing department (SPD) within DHN-E MTFs when internal services are not available. The Contractor shall be capable of the following objectives:

• To provide off-site sterilization services at their owned ORC for surgical Trays, peel packs, cassettes, and DaVinci accessories used by the Government at Government facilities. (For the purposes of this PWS the term “Tray” is used to represent medical items that require sterilization under this contract. In this PWS the term “Tray” represents a surgical tray or set, peel packs, cassettes, and DaVinci accessories.)

• To ensure timely and reliable processing and logistics support of medical instruments to support surgical and other medical procedures.

• To maintain compliance with all applicable standards and regulations for sterile processing.

• Provide specialized medical sterilization process assessment and training.

1.5 General Information:

1.5.1 Quality Control Plan (QCP): The acquisition is for commercial services and will be performed using FAR Part 12. The contractor’s existing quality assurance system shall be utilized IAW FAR

12.208. The Contractor shall augment their existing quality assurance plan as required for the specified services in this PWS, they will develop and maintain a QCP to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is how it assures that the work provided complies with the requirements of the contract. (Deliverable 1)

The Contractor’s Proposed QCP shall be submitted to the KO through the Contracting Officer’s Representative (COR) for review within ten (10) days after date of contract award.

The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within 10 business days from submission. If the Government has provided comments, the Contractor shall then have 10 business days to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the KO’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the KO no later than 5 business days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:

(a) A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team;

(b) How the Contractor will monitor work to ensure performance complies with all deliverables

(etc. timelines, deadlines, and goals), is the services contracted include the lease of a Mobile SPD Unit, the Contractor shall have a plan to ensure a fully operational and commissioned Mobile SPD unit through the duration of the period of performance. At a minimum the plan should include monitoring, periodic testing, appointment of on-call or response team (contact information provided to the Government), and expected response to equipment issues, failures, or concerns as reported by the

MTF;

(c) How the Contractor will monitor work to ensure performance complies with all specifications and requirements of the contract, including the contract’s clauses, and the procedures for a method of inspection to assure proper temperatures, chemical rinse, detergents and other additives are adhered to, and if services include an Instrument Processing (IP) Analysis and Report the plan shall include how the Contractor will ensure the accuracy of analysis and ensure solution recommendation report is both comprehensive, achievable, and IAW all current applicable federal, state, and local regulation and laws;

(d) How the Contractor will monitor and ensure staff qualifications remain current and valid. If the Task Order includes SPD Educational Services the plan shall include a mechanism to ensure the trainers sent are qualified to train, have a specified rubric for training topics, and an assessment of the learning to be provided to the students and the MTF COR. The plan should have a mechanism to ensure the most up-to-date training is provided and IAW all current applicable federal, state, and local regulation and laws;

(e) The Contractor shall have an inspection system covering all the services required by this contract which must specify the areas to be inspected on either a scheduled or unscheduled basis, how often inspection will be accomplished and documented, and the name and title of the individual who will perform the inspection;

(f) How the Contractor will inventory, and track maintenance of all Government Provided

Equipment / Materials, how the Contractor will keep MTF Trays segregated and returned to the TO identified DHN-E MTF IAW their inspection status, such as accepted, rejected, set aside for re-cleaning, and awaiting decision by the TO COR, to prevent intermixing and unauthorized use;

(g) How the Contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future;

(h) The Contractor shall maintain records of all quality control inspections conducted by the

Contractor and corrective action taken to prevent continued reoccurrence of deficiencies. This documentation shall be made available to the COR or KO during the term of the contract. The Contractor shall provide its Quality Control Reports and Infection Control Reports on the last working day of each month to the COR throughout the duration of this contract; and

(i) How the Contractor will file and save all Quality Control related documents for the life of the contract plus 5 years.

1.5.1.1 An Analysis of Quality Control and Timeliness of Submittals (i.e. deliverables) shall be provided to the COR within 30 days upon completion of each Task Order (Deliverable 2).

1.5.1.2 The Contractor shall inform the COR of issues or potential issues that might affect the performance within 2 hours of identifying those issues. Verbal reports shall be followed up by written reports within 2 days (Deliverable 3).

1.5.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract IAW the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed IAW the performance standards.

It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds). The TO COR will submit a minimum of monthly performance reports in the approved Government contract performance software Procurement Integrated Enterprise Environment (PIEE) under the Surveillance and Performance Monitoring (SPM) module. Real time performance issues will be reported to the contractor and KO, followed up in writing via SPM.

1.5.3 Period of Performance: Is for a Not to Exceed (NTE) 5-year ordering period that starts on the effective date of award.

1.5.3.1 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest workday prior to the holiday will apply as the deadline for submittal.

1.5.3.2 U.S. Holidays: Work shall be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the KO. When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year’s Day January 1st M. L. King Memorial Day 3rd Monday in Jan Presidents’ Day 3rd Monday in February Memorial Day last Monday in May Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

Any holidays that are declared by Presidential Executive Order shall be observed in the same manner as the holidays listed above. If SPD is closed on any day other than the holidays noted above, SPD shall notify the Contractor at least a two-day notice of the closure date. Closures of the installation due to inclement weather or other such acts of God, shall be handled in the same manner.

1.5.4 Operating Hours: The Government facility office hours, medical treatment facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ.

Additionally, the various MTFs under DHN-E may have varied hours. Please refer the specified hours outlined at the TO level.

1.5.4.1 Government Post Office Hours: The Government facility office hours are 24 hours a day – 7 days a week except U.S. Holidays identified in paragraph 1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.5.4.2 Government Facility Operating Hours: The DHN-E facilities general operating hours occur between the hours of 0600 to 1800 Monday through Saturday but may vary by MTF. The Government facility may close due to local or national emergencies, administrative closings, or similar Government directed facility closings and will be communicated by the KO to the Contractor.

1.5.4.3 Contractor Support Hours: The Contractor shall provide support between the hours of directed at the TO level for the specific services contracted. The Contractor shall always maintain an adequate workforce, for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential.

1.5.4.4 Pick-up and Delivery Schedule: SPD off-site processing and logistics services for DHN-E MTFs to be provided within 48 hours of notification and agreement all tracking requirements are completed and accurate by both parties IAW Part 5 of this PWS. Some sites may not have enough Services will continue until the end of the contract term, extend if optional terms are required, or otherwise discontinued through required contractual notification and processes.

1.5.5 Training Holidays: Training holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with TO COR and SPD personnel will be necessary or the work in affected facilities shall be rescheduled after the training holiday.

1.5.6 Place of Performance: The work to be performed under this contract will be performed at the principal place of business for the DHN-E MTF Sterile Processing Departments (SPDs) listed in Attachment 1 of this PWS, located on Army military posts on the eastern coast of the United States and if off-site reprocessing is required the work will be performed at the contractor’s own Off-site Reprocessing Center (ORC).

1.6 Security Requirements: The following information is provided on security related matters.

1.6.1 Security Program: Contractor shall furnish a list of all employees entering the military facilities at least five (5) calendar days prior to the start of contract performance (Deliverable 4). The list shall include the full name and work assignment of each employee. The Contractor shall notify the respective COR of all additions, deletions, or changes at least five (5) days in advance of such changes whenever practicable, or as soon thereafter as is reasonably practicable.

1.6.2 ACCESS AND GENERAL PROTECTION/SECURITY POLICY AND PROCEDURES: This standard language is for contractor employees with an area of performance within Army controlled installation, facility, or area. Contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office.

Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204‐9, Personal Identity Verification of Contractor Personnel) as directed by DOD,HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection

1.6.3 Personnel Compliance: The Contractor shall ensure that Contractor’s employees entering the military installation observe and comply with all Army policies, regulations, and procedures concerning fire, safety, environmental protection, sanitation, security, traffic, parking, flag courtesy, “off limits” areas, and possession of firearms or other lethal weapons.

1.6.4 Gate Control: The award of this contract does not bestow a right to have access to any military installation. Unscheduled gate closures by the Security Police may occur at any time and personnel entering or leaving the installation may experience delays. All vehicles are subject to search while on federal installations pursuant to current directives. Although delays due to the Government cannot be held against the Contractor, the Contractor shall ensure delivery is scheduled in time to allow for these inspections. Any violation of installation regulation, state or federal statue may result in the termination of the privilege to enter one or more military installations. Access to U.S. installations, buildings and controlled areas is limited to personnel who meet security criteria and are authorized. Failure to submit required information/data and obtain required documentation or clearances will be grounds for denying access to U.S. installations, buildings and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements.

The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

Contractor and all associated sub‐contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC‐III) and Terrorist Screening Database (Army Directive 2014‐05/AR 190‐13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative); or, at OCONUS locations, IAW status of forces agreements and other theater regulations.

The Contractor shall return installation passes to the issuing IACS office when the contract is completed or when a Contractor employee no longer requires access.

1.6.4.1 Gate Access: All commercial vehicles, vans and larger, will be required to enter specific gates with varied hours of operation at each military post. Current gate access details will be outlined at the TO level. Commercial vehicles are expected to complete their business and exit MTFs through any open gate applicable to their direction of travel. Commercial vehicles may be searched. Upon entry of the installation drivers will be required to show photo identification and follow the specific requirements of the military post they are entering.

1.6.4.2 Dock Operations: Upon arrival at a DHN-E MTF drivers will notify the COR, warehouse and/or SPD personnel of their arrival. Personnel from the warehouse must be present at all times with the driver while the driver is performing loading and unloading procedures. Specific personnel and contact information can be obtained from the TO COR.

1.6.4.3 Individual Termination or Expiration of Employment: The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office within 1 business day (Deliverable 5).

1.6.4.4 Contract Termination or Cancellation: Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and return them to the issuing office within 1 business day (Deliverable 5).

1.6.5 Common Access Cards (CAC) and CAC Log: CAC access is not anticipated for the services of this contract.

1.6.5.1 U.S. Citizen: RESERVED

1.6.5.2 Local Nationals and Third Country Nationals: RESERVED

1.6.6 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured IAW the Army Physical Security Program (AR 190-13).

1.6.6.1 Lost Items. All lost articles/hospital instruments, etc., found by the Contractor employees shall be turned over to the TO COR.

1.6.7 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel.

1.6.8 AT LEVELI TRAINING. All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I Awareness training within 5 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the TO COR or to the KO, if a COR is not assigned, within calendar 2 days after completion of training by all employees and subcontractor personnel. AT level I Awareness training is available at the following website:

http://jko.jten.mil. (Deliverable 6).

1.6.9 iWATCH TRAINING. The contractor and all associated sub‐contractors shall brief all employees on the local iWATCH Army program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the TO COR. This training shall be completed within 30 calendar days of contract award and within 7 calendar days of new employees commencing performance with the results reported to the COR NLT 7 calendar days after contract award (Deliverable 7).

1.7 RESERVED

1.8 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office IAW FAR Subpart 42.5. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.8.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.9 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the KO, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the KO. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration.

The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions:

assure that the Contractor performs the technical requirements of the contract, perform inspections http://jko.jten.mil/ necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

Every TO will have an appointed TO COR for specific services at the requiring activities MTF. The characteristics, restrictions, and responsibilities of the TO COR are the same as the IDIQ COR.

1.10 Key Personnel: The following personnel are considered key personnel by the Government:

Contract Manager, Alternate Contract Manager, Information Inventory Officer, and Contract Quality Control Manager. The Contract Manager and/or Alternate Contract Manager can also serve as the Contract Quality Control Manager. The Contractor shall provide a Contract Manager who shall be responsible for the performance of the work. The name of this person and an Alternate Contract Manager, who shall act for the Contractor when the Contract Manager is absent, along with a Curriculum Vitae (CV) or list of qualifications for each of these individuals, shall be provided in writing to the KO no later than no later than five (5) days after contract award (Deliverable 8). For Mobile SPD Unit Lease services, a Contract Manager shall be required at the TO level: The Contractor will provide, in writing, the name and phone number of a Contract Manager within (10) ten calendar days of the award of the TO to the TO COR (Deliverable 8). Acceptance of the CV by the KO is required before these individuals are permitted to perform any task on this contract. The Contract Manager and Alternate Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contract Manager or Alternate Contract Manager shall be available between the DHN-E general operating hours 0600 to 1800 Monday through Friday Eastern Standard Time (EST) and be reachable on the afterhours and weekends for urgent or emergent requirements that will negatively affect the patient care mission. Qualifications for all key personnel are listed below:

a. Contract Manager and Alternate Contract Manager: The Contract Manager and Alternate Contract Manager: The CV provided by the Contract Manager and Alternate Contract Manager must demonstrate successful experience of greater than 10 years in medical sterilization. And must demonstrate a minimum of 5 years’ experience within the past 10 years, working as a Program or Contract Manager. For Mobile SPD Unit lease services, the TO level Contract Manager must demonstrate they are a qualified and experienced manager to oversee the delivery and commissioning of the Mobile SPD Unit and maintenance services.

b. Information Inventory Officer: The Information Inventory Officer must demonstrate successful experience greater than two years in managing, converting and tracking all inventory and tracking data required as outlined in section 5.2.1.8.

c. Quality Control Manager: The Quality Control Manager must demonstrate a minimum of 5 years’ experience, within the past 10, working as a Quality Control Manager for a similar Government contract. Experience with the development of a Quality Control Plan to successfully monitor the performance of a similar Government Contract in the last 5 years.

1.11 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves, to include proper marking of signature blocks in correspondence, to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports, produced by

Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.12. Contractor workspace (staging site, on-site office, desk or work area, etc.) and identification badge shall contain a sign signifying the space is occupied by Contractor employee(s) to ensure that Government employees and the public know that they are not Government employees. The workspace sign language and location shall be coordinated with the COR. Contractor employees shall identify themselves by name and company affiliation when answering the telephone, presenting briefings, conducting or attending meetings, and seminars. All Contractor correspondence (written, facsimile, and email display) shall include their company name. Requirements for Contractor vehicles is addressed under Part 4 of this PWS.

1.12.1 Contractor Identification Badges: Contractor personnel shall be easily identifiable through the display of badges IAW Contractor Identification (AE Reg. 27-715). (For services at Child, Youth, and School Services where children are present, recommend personnel wear identification when children are present.)

1.12.2 The Contractor will ensure that employees have the following current and valid professional certifications before starting work. For all trucks exceeding 26,001 lbs. Maximum capacity, a certified Commercial Driver’s License will be necessary for each driver.

1.12.3 The Contractor shall adhere to Army Regulation (AR) 40-1 regarding the employment of Government personnel.

1.13 Contractor Travel: The Contractor may be required to travel the DHN-E MTF listed in Attachment 1 during the performance of this contract to attend meetings, conferences, and training.

The Contractor may be required to travel to off-site training locations and to ship training aids to these locations in support of this PWS. The Contractor may be authorized travel expenses at rates no higher than the substantive provisions of the Joint Travel Regulation (JTR), IAW FAR Part 31.205-46, and the limitation of funds specified in this contract. For proposal purposes, the Contract will propose a Firm Fixed Price (FFP) amount that included the estimated travel costs with the associated service.

1.14 Other Direct Costs (ODCs): RESERVED

1.15 Data Rights: The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.16 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. The Contractor and Contractor personnel, shall not divulge or release data or information developed, or obtained under performance of this PWS, except to authorized Government personnel or upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.17 Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense imagery Management operations Center and contained at www.dimoc.mil/resources/limitations/, the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website.

1.18 Non-Disclosure Statements: If determined applicable at the TO level, the Contractor shall provide signed non-disclosure agreements to the Government no later than 5 business days after receipt of the Non-Disclosure (Deliverable 9). prior to commencement of work under the contract.

Disclosure of information by Contractor personnel may result in removal of Contractor personnel from performance under this contract.

1.19 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI (Deliverable 10). The Contractor’s OCI Mitigation Plan will be determined to be acceptable solely at the discretion of the KO.

In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.20 Phase In /Phase Out Period: To minimize decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements to commence full performance of services on the contract start date. For TOs that required the lease of a Mobile SPD Unit the Contractor will be required to have the technically acceptable minimum number of employees and materials on site at the MTF to safely commission and decommission the unit.

1.21 Safety: The following provides information pertaining to Safety and Accident Prevention:

1.21.1 Safety Laws and Regulations: The Contractor shall comply with FAR 52.236-13, Accident Prevention (November 1991), the references contained therein (e.g. U.S. Army Corps of Engineers Safety and Health Requirements Manual (EM 385-1-1)).

The requirements under FAR 52.236-13 and specifically of the EM 385-1-1 include, but are not limited to the following:

(a) Before initiation of work at the job site, required for the TOs that lease a Mobile SPD unit, but also at the discretion of the Government, shall submit an Accident Prevention Plan, written by the Contractor for the specific work and hazards of the contract and implementing in detail the pertinent requirements of EM 385-1-1; will be reviewed for acceptance by designated Government personnel (Deliverable 11). Specific requirements for development of the Accident Prevention Plan are found in 01.A and Appendix A of EM 385-1-1. EM 385-1-1 is available online at www.usace.army.mil.

http://www.dimoc.mil/resources/limitations/ http://www.usace.army.mil/

(b) Before beginning each activity involving a type of work presenting hazards not experienced in previous project operations or where a new work crew or subcontractor is to perform work, activity hazard analysis (AHA) shall be prepared by the Contractor performing the work activity (See paragraph 01.a.09 of EM 385-1-1);

(c) The Contractor shall require subcontractors to submit their plan of operations showing methods they propose to use in accomplishing major phases of work;

(d) As required by OSHA, the Contractor shall have the following minimum personal protective clothing and equipment requirements in place for any person working on or visiting the site delivery site of a Mobile SPD Unit:

1.21.1.1 In addition to other requirements for accident prevention specified in this contract, the

Contractor shall comply with all Federal and State requirements governing safety and health protection on construction sites and other applicable occupational safety codes.

The Contractor shall indicate its plan for compliance considering conditions of the work described by the design, technical proposal, operational activities of the Government or others in the area of the work, identification of the coordinator, and implementation of all other accident prevention provisions of this contract.

1.21.1.2 The contractor shall ensure that the trailer or truck used to transport soiled or clean Trays meets requirements outlined in ANSI/AAMI, OSHA, State and Federal Laws, and TJC guidelines with respective to keeping sterilized instrumentation separate from contaminated instrumentation.

1.21.1.3 The Contractor shall ensure each Trays are sterile and meets all the American National Standards Institute/Association for the Advancement of Medical Instrumentation (ANSI/AAMI) guidelines and standards as well as Occupational Safety and Health Administration (OSHA) and The Joint Commission (TJC) guidelines and standards.

1.22 Environmental Compliance: The following provides information on Environmental Compliance.

1.22.1 Environmental Compliance Plan and Program:

The Contractor shall ensure that all its operations and activities conform to the DoD’s environmental policy requirements. The Contractor shall ensure that all contract personnel have received appropriate levels of training in the handling, use, storage, and disposal of hazardous material. In addition, the Contractor shall ensure that all Contractor controlled activities on the DHN-E MTF’s installations are conducted IAW the Garrison’s environment policy and applicable environmental laws/standards. The Contractor may request a copy the current Garrison’s policies from the TO COR.

1.22.2 The contractor will ensure it meets all Department of Transportation (DOT) requirements for transporting infectious waste.

1.23 Government Property and Services: Refer to Part 3 of this PWS for Government property (GP).

1.24 CONTINGENCY PLAN

1.24.1 The Contractor shall have the responsibility of notifying the TO COR if at any time the plan is changed. The Contractor shall notify the TO COR of any event that jeopardizes performance under this contract. The Contingency Plan (Deliverable 12) shall include contingency operations for:

1.24.2 Mobilization. If mobilization and services are required beyond the Contractor’s capability to provide services, the Contractor shall advise the COR of the capability and additional volume, which the Contractor can obtain from the local civilian community. Mobilizations that extend beyond the normal contract purview may be subject to a claim by the Contractor for the additional cost incurred as agreed upon by the KO.

1.24.3 Labor Disputes. In the event of a labor dispute, the Contractor’s responsibility to provide the service will not be terminated. The Contractor shall provide the TO COR his/her strike or other employee job action contingency plan to continue performance of service without interruption or degradation in the quality of service. In the event of a strike or other labor dispute interference with timely contract performance, the Contractor shall immediately notify the TO COR and initiate action under the contingency plan.

1.24.4 Disaster. In the event of a disaster, to include but not limited to destruction of the facility, sabotage, or an act of God or nature that renders the Contractor’s facility unsafe, the Contractor shall determine feasible alternative method of providing services and make recommendations to the TO

COR.

1.24.5 Severe Weather Plan. The Contractor shall establish a severe weather plan with procedures of providing the services to DHN-E and include it in Deliverable 9.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer (KO) – means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note:

The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the KO to perform specific technical or administrative functions.

DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602- 2 of Reference (e), regardless of local terminology, must be certified IAW this instruction. For example, local terminology can be COR, KO’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the KO as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contractor-acquired Property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means a service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable – means anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

Government-furnished Property – As reflected in FAR 52.245-1, Government-furnished Property “means property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract

Government Property - means all property owned or leased by the Government.Government property includes both Government-furnishedand Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Property Administrator - means an authorized representative of the KO appointed IAW agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Tray – For the purposes of this PWS the term “Tray” is used to represent medical items that require sterilization under this contract. Tray is the common term representing a surgical Tray or set, peel packs, cassettes, and DaVinci accessories.

Workday - The number of hours per day the Contractor provides services IAW the contract.

Work Week - Monday through Friday, unless otherwise specified.

2.2 Acronyms: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.

ACOR Alternate Contracting Officer's Representative AE Army in Europe AFARS Army Federal Acquisition Regulation Supplement AHA Activity Hazard Analysis AOR Area of Responsibility AR Army Regulation AT Anti-terrorism ATCTS Army Training Certification Tracking System CAC Common Access Card CCE Contracting Center of Excellence CFE Conventional Forces Europe CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DoD Department of Defense FAR Federal Acquisition Regulation FRG Federal Republic of Germany GFP Government Furnished Property HIPAA Health Insurance Portability and Accountability Act of 1996 IA Information Awareness IAC Installation Access Control IACO Installation Access Control Office IAW In Accordance With ID Identification IDIQ Indefinite Delivery, Indefinite Quantity IGCE Independent Government Cost Estimate IT Information Technology JTR Joint Travel Regulation JPAS Joint Personnel Adjudication System KO Contracting Officer OCI Organizational Conflict of Interest

OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OPSEC Operations Security PA Property Administrator PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RA Requiring Activity RCO Regional Contracting Office SIGE Safety and Health Protection Plan TE Technical Exhibit TO Task Order UOM Unit of Measure

PART 3

GOVERNMENT PROPERTY (GP) AND SERVICES

3. Government Property and Services

3.1 Services:

• Offsite Reprocessing: the Government will provide data and coordination to establish the Government as a customer. There is no network access. The Government will download the Tray barcodes and provide to the Contractor to track the Governments property. For DHN-East customers (e.g., Dental) who do not have barcodes the Contractor will be required to provide external barcodes to track their Trays.

• Offsite Reprocessing: The Government will adhere to the Tray Protocol outlined and provided by the Contractor to ensure proper handling and transporting of the Trays. In the event the Government cannot performance a specified requirement the parties will meet with the KO to determine mutual agreed upon changes to the contract.

• For services required onsite such as the SPD Assessment, training and lease of a Mobile SPD Unit the Government will provide personnel to assist with the requirements to access the respective SPD of the supported MTF, training locations or mobile lease location identification.

3.2 Facilities:

• SPD Assessment or Training: the Government will provide a training space and/or desk space when required to support the SPD assessment or training.

3.3 Utilities: Mobile SPU Lease: the Government will provide the site preparation and all utilities in the facility will be available for the Contractor’s use in performance of the tasks outlined in the PWS.