DRAFT_PWS_-_Telecommunications_Service.pdf

DRAFT PERFORMANCE WORK STATEMENT (PWS)

TELECOMMUNICATION INSTALLATION SERVICES

Part 1

GENERAL INFORMATION

1. GENERAL: The requirement is for a non-personnel services contract to provide telecommunication installation services support. The Government shall not exercise any supervision or control over the service providers performing the services herein. Such service providers shall be accountable solely to the contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform telecommunication installation services as defined in this Performance Work Statement except for those items specified as Government Furnished Property (GFP) and services. The contractor shall perform to the standards in this PWS.

1.2 Background: The contract is necessary to provide telecommunication installation services in a variety of buildings and locations throughout the USAG Italy (Italy-wide) Area of Responsibility (AOR), to include Sicily and Sigonella. The services cannot be performed by the in-house personnel.

1.3 Objectives: The objective is to acquire telecommunication installation services throughout various US Government buildings, throughout the USAG Italy (Italy-wide) Area of Responsibility (AOR), to include Sicily and Sigonella.

1.4 Scope: The services shall consist of providing all materials necessary and installation of a variety of equipment listed in Attachment 1, DRAFT Price List, of this DRAFT PWS.

1.5 Period of Performance: The period of performance will be The period of performance shall be for one

(1) Base Year of 12 months and four (4) 12-month Option Years.

1.6 General Information

1.6.1 Quality Control: The contractor shall develop and maintain an effective Quality Control Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The contractor shall submit an electronic copy of his QCP to the Contracting Officer’s Representative (COR) for review and approval within 30 days after contract award. After acceptance of the QCP, the contractor shall receive the Contracting Officer’s (KO) acceptance in writing of any proposed change to his QCP system.

1.6.2 Quality Assurance: The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays: See clause CEE 204-9000 – U.S. and host Nation Holidays.

1.6.4 Hours of Operation: The contractor is responsible for conducting business, between 0800 to 1700 hours, Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings

1.6.5 Place of Performance: See paragraph 1.2 above.

1.6.6 Type of Contract: The Government intends to award a Firm-Fixed Price contract (FFP).

1.6.7 Security Requirements:

Access and General Protection/Security Policy and Procedures. The contractor and all associated subcontractor employees will comply with applicable installation, facility, and area commander installation/facility access and local security policy and procedures (provided by Government representative). The contractor will also provide all information required for background checks to meet installation-access requirements to be accomplished by the installation provost marshal office, director of emergency services, or security office. The Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA, and local policy. In addition to the changes otherwise authorized by the changes clause of the contract, should the force protection condition (FPCON)at any individual facility or installation change, the Government may require changes in contractor security matters or processes. IWATCH/iSALUTE Training. The contractor and all associated subcontractors will brief all employees on the local iWATCH/iSALUTE program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training will be completed within 30 calendar days after the contract is established and within 30 calendar days after new employees commence performance, with the results reported to the COR.

1.6.7.1 Physical Security: The contractor shall be responsible for safeguarding all Government equipment, information and property provided for contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.6.7.2 Key Control: N/A

1.6.7.3 Lock Combinations: N/A

1.6.8 Special Qualifications: N/A

1.6.9 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the Contracting activity or Contract Administration Office in accordance with Federal Acquisition Regulation Subpart 42.5. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the KO will apprise the contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.10 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance:

maintain written and oral communications with the contractor concerning technical aspects of the contract:

issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor contractor's performance and notifies both the KO and contractor of any deficiencies; coordinate availability of GFP, and provide site entry of contractor personnel. A Letter of Designation issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11 Key Personnel: The contractor shall provide a Contract Manager (CM) who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the KO. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between the hours of 0800 hrs to 1700 hrs, Monday thru Friday except Federal holidays or when the Government facility is closed for administrative reasons. The contractor and the CM positions may be held by the same person.

1.6.12 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. All contractor personnel will be required to obtain and wear badges in the performance of this service.

1.6.13 Contractor Travel: N/A

1.6.14 Other Direct Costs: N/A

1.6.15 Data Rights: N/A

1.6.16 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CCE Contracting Center of Excellence COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense FAR Federal Acquisition Regulation KO Contracting Officer OCI Organizational Conflict of Interest POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The Government will provide police and fire protection. Contractor is responsible for coordinating with the COR to obtain a Hot Work permit from the DPW Fire Department before starting any work with an open flame.

• MILITARY POLICE:

PHONE# 0444-717114

DSN 114

• FIRE PROTECTION:

PHONE# 0444-717092

DSN 117

3.2 Facilities: Contractor’s personnel shall be escorted by approved U.S. security personnel. Site access and coordination should be arranged with the COR.

Additional security measures shall be required of contractor personnel working within the communications room or other areas deemed by the occupant. Such measures shall include no cell phone in possession within the space, no photography, signing in and out when entering or leaving the space, multiple forms of photo ID, etc. The communications room staff will deny entry to the contractors’ personnel in the event they have reason to believe the person is a security risk.

3.3 Utilities: The Government will provide electrical power, as necessary and where available, for the performance of this contract. Electrical connections or temporary installations shall be made in accordance with safety regulations at the contractor’s expense. The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.4 Equipment: N/A

3.5 Materials: N/A

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Secret Facility Clearance (If applicable): N/A

4.3. Materials. The contractor shall furnish materials, supplies, and equipment necessary to meet the requirements under this PWS.

4.4. Equipment. The contractor shall furnish all necessary equipment to meet the requirements under this

PWS.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services.

The contractor shall provide all personnel, material, installation and all the related items necessary to perform telecommunication installation services as defined in the Performance Work Statement except for those items specified as government furnished property and services.

5.1.1 The contractor shall provide telecommunication installation services to 509th Signal Battalion customers in US Army Bases throughout Italy. These services include, but are not limited to: delivery, installation, test of installed material and as-built packages of the work done. Materials may include fiber, copper, Protected Distributed Systems (PDS) accessories, safes/cabinets, telecom racks and equipment, server racks and equipment, PDS holocom.

All the works must be done in accordance with the following standards:

A: Technical Criteria For The Installation Information Infrastructure Architecture (I3A) B: 2nd THEATER SIGNAL BRIGADE IMPLEMENTING INSIDE and OUTSIDE PLANT (CDS/ICDS) CABLING DISTRIBUTION SYSTEMS WITHIN USAREUR June 2017 C: Technical guide for the integration of the secret internet protocol router network (SIPRNET) D: CNSSAM TEMPEST 1-13 17 Jan 2014 E: Protected Distributed Systems (PDS) Build and Management Guidance For The US Army in Europe

(USAREUR)

5.2 Task Heading: Individual Delivery/Task Orders shall identify specific work requirements.

5.3 CONTRACTOR MANAGEMENT REPORTING (CMR) : The contractor is required to report all contractor manpower (to include subcontractor manpower) required for the performance of this contract.

The contractor is required to completely fill in all the required fields in the reporting system using the following web address: https://cmra.army.mil/ <https://cmra.army.ruil/> The requiring activity will assist the Contractor with the reporting requirement as necessary. The Contractor may enter reports at any time during the reporting period, which is defmed as the period of performance not to exceed 12 months ending 30 September of each "The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address:

http://www.ecmra.mil/ and then click on the Department of the Army CMRA or the icon of the DoD organization that is receiving or benefitting from the contracted services. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2018. Contractors may direct questions to the help desk at help desk by clicking on Send an email which is located under the Help

Resources ribbon on the right side of the login page of the applicable Service/Component of the CMR website.

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

6.1.1 Technical Criteria For The Installation Information Infrastructure Architecture (I3A)

6.1.2 2nd THEATER SIGNAL BRIGADE IMPLEMENTING INSIDE and OUTSIDE PLANT (CDS/ICDS) CABLING DISTRIBUTION SYSTEMS WITHIN USAREUR June 2017.

6.1.3 Technical guide for the integration of the secret internet protocol router network (SIPRNET)

6.1.4 CNSSAM TEMPEST 1-13 17 Jan 2014

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1 Technical Exhibit 1 – Performance Requirement Summary

7.2 Attachment 1 – DRAFT Price List

TECHNICAL EXHIBIT 1

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

(The Service required— usually a shall statement)

PWS

Paragraph

Performance Standard Performance Threshold (This is the maximum error rate.

It could possibly be “Zero deviation from standard”)

Method of Surveillance

Corrective Measure/Remedies

PRS # 1.

The contractor will be made aware and shall not engage in any type of trafficking in persons

IAW, FAR

52.222-50 (c), PGI 222.17

The contractor shall notify its employees of the United States Government’s policy prohibiting trafficking in persons and the actions that will be taken against employees or agents for violations of this policy.

Zero deviation

100% Inspection

Paragraph (e) of FAR clause

PRS # 2

Quality Control

Chapter 5 and 6

Maintain quality control and quality assurance.

95% Periodic Inspection

Less than full performance could result in reduction in payments at the discretion of the Contracting Officer.

Additionally a negative past performance review of the contractor could affect future contract awards.

PRS # 3

Material Submittal

Chapter 5 and 6

Ensure that the contractor is procuring and installing materials in according with the PWS standards.

95% Approval by the Government before installation begins.

Less than full performance could result in reduction in payments at the discretion of the Contracting Officer.

Additionally a negative past performance review of the contractor could affect future contract awards.