PA036-21 ADD1
687 KB Posted
- Attached to
- Security Alarm and Fire Alarm Systems
- Solicitation number
- PA036-21
- Issued by
- Gwinnett County, Georgia
About this file
This is an addendum to a solicitation issued by Gwinnett County, Georgia for the provision of security alarm systems and fire alarm systems monitoring, maintenance, repair, and installation on an annual contract basis. The solicitation encompasses 66 burglar alarm systems and 79 fire alarm systems across multiple county facilities. The original question deadline was October 27, 2021 at 1:00 PM, with quotes due on November 4, 2021 at 2:00 PM. Four facilities currently have cell dialers installed: The Promise Land, Norcross Library, Animal Shelter, and Bay Creek. The Promise Land is identified as the only facility without plain old telephone service lines, and Gwinnett County does not have plans to convert to cell communicators or install additional telephone lines during the contract term.
The addendum addresses vendor inquiries regarding operational procedures, backup systems requirements, and reporting protocols. Vendors may request panel reports via email or phone call to the call center at no charge, with security panel reports obtainable remotely by the vendor and fire panel reports requiring on-site access through the panel or laptop. In the event of backup needs, the County will issue work requests to the vendor classified as either routine or emergency based on established guidelines. Bidders were required to acknowledge receipt of this addendum on the quote schedule, with failure to do so potentially resulting in a non-responsive quote determination.
Text of this file
November 02, 2021
ADDENDUM #1
PA036-21, Provision of Security Alarm Systems and Fire Alarm Systems Monitoring, Maintenance, Repair, and Installation on an Annual Contract
Questions:
Q1. Is there a list of properties that currently have cell dialers installed?
A1. The facilities that currently have cell dialers installed are: The Promise Land, Norcross Library, Animal Shelter and Bay Creek.
Q2. Is it the intent of the County to move from plain old telephone service lines to all cell communicators during the length of this contract?
A2. Gwinnett County currently does not have plans to convert to cell communicators.
Q3. Cell backups are required for facilities that do not have phone lines: Are there currently properties that do not have plain old telephone service lines installed or properties where VOIP lines are being installed.
A3. The Promised Land is currently the only facility without phone lines. Gwinnett County does not currently have plans to install telephone lines.
Q4. Please define motus operandi on page 3 of the Invitation?
A4. In the event that a backup is needed the County would provide a work request to the vendor to address the need. The request may be a routine work request or an emergency request. If the request is emergency based on the work requested guidelines would need to be followed.
Q5. There are (66) burglar and (79) fire alarm systems, how does a vendor request a panel report and what is the fee amount per report?
A5. Currently the history is obtained from each building as needed. The request are submitted either by email or by phone call to the vendor call center. The vendor can remote into the security system to change or check issues. The fire panels must be done on site either through the panel or with a laptop. Vendor does not charge for a panel report. Anytime a customer would want a report, that customer can call or email the call center and request a report.
Q6. Please provide the previous quote tabulation.
A6. Please see below.
This addendum should be acknowledged in the line provided on the Quote Schedule. Failure to do so may result in your quote being deemed non-responsive.
Thank you, Brittany Taylor
Brittany Taylor Purchasing Associate II
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Other files
| File | Type | Posted |
|---|---|---|
| Award Information | — | |
| PA036-21 INV | — |
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