P1221Q0021_Att 1_Statement of Work.pdf

STATEMENT OF WORK

MONITOR AND MAINTENANCE OF ALARM SYSTEM

ZION NATIONAL PARK

FEBRUARY 16, 2021

I. INTRODUCTION:

The National Park Service has a requirement for security and fire system monitoring and maintenance at Zion National Park. This is a service requirement for ongoing inspection, monitoring and maintenance. The requirement will be to furnish all labor, materials, software, supplies and parts to maintain alarm and related accessories and equipment in a safe operating condition and in accordance with the specifications outlined in this Statement of Work (SOW).

II. BACKGROUND:

Zion National Park provides access to millions of visitors each year. The fire and security system is located in various buildings throughout the Park that is used by both visitors and employees of Zion National Park. The Park has 13 (thirteen) locations using four different systems requiring monitoring, inspection, and maintenance to ensure the safety of visitors and employees.

The following are locations and systems installed at each location:

LOCATION SYSTEM

East Entrance Station DSC Emergency Operations Center (EOC) DSC Kolob Canyon Visitor Center (VC) DMP Museum/HQ Building (Fire) Notifier Museum/HQ Building (Security) Notifier Nature Center DMP Nursery Notifier Oak Creek Dorm Notifier Shuttle Bus Building (PTI) Notifier River Entrance Station DSC South Entrance 1&2 DSC Watchman Station DSC Zion Canyon Visitor Center (VC) Firelake

III. DEFINITIONS:

Digital Security Concept (DSC): One of four alarm systems used at Zion National Park.

Digital Monitoring Products (DMP): One of four alarm systems used at Zion National Park.

Firelake: One of four alarm systems used at Zion National Park.

Notifier: One of four alarm systems used at Zion National Park.

IV. APPLICABLE DIRECTIVES:

NA

V. SPECIFIC TASKS OR REQUIREMENTS:

1) Furnishing all labor, materials, software, supplies, and parts to maintain alarm and related accessories, equipment at those locations in a safe operating condition and in accordance with the following specifications. Skilled, trained personnel shall be used by the awardee of this contract and supervised by the contractor.

2) Maintain the equipment spaces, shops and storerooms in a clean and orderly manner. When work is performed in these areas, the Contractor’s personnel shall clean up all debris and leave the area in a presentable condition. The contractor must obtain the approval of the Contracting Officer's Technical Representative (COTR) before storing anything on site. Supplies shall be properly secured in containers approved by the COTR.

3) Provide monitoring services for security and fire alarm systems.

4) Provide quarterly inspection service for security and fire alarm systems.

5) Provide maintenance to ensure proper operation of security and fire alarm systems.

6) Report any conditions requiring work outside the scope of this contract.

VI. PERFORMANCE REQUIREMENTS:

Services required:

1) The contractor shall make a complete and systematic inspection and inventory of existing equipment of the alarm system at least five (5) working days prior to the effective start date of the contract. The inspection shall be a joint Government and contractor inspection.

2) The contractor will be responsible for making repair or adjustment of existing deficiencies that fall within the scope of this contract as determined by the Contracting Officer, or representative.

3) Any equipment required to be switched out shall be installed prior to effective start date of the contract.

4) Should inspection disclose any deficiencies which present a hazard, the hazard shall be immediately called to the attention of the Contracting Officer, or their representative. Scheduled

Maintenance Requirements:

Scheduled preventive maintenance shall be performed at the frequencies and in accordance with the maintenance requirements, or manufacturer's recommendations or the best practices of the industry. Full and complete quarterly inspections shall be done.

Callback Service:

1) The contractor shall provide regular and overtime callback service when requested by authorized representatives of the national park.

2) Regular callback service consists of promptly responding (within twenty-four (24) hours) to requests from the Government during the hours of 8:00 a.m. through 5:00 p.m. Monday through Friday, Federal Government holidays excluded. Regular callback service shall be included in this contract at no additional charge to the Government.

3) Overtime callback service consists of promptly responding (within twenty-four (24) hours) to requests from the Government for overtime services, at any hour other than the time defined as regular callback service above.

4) When overtime services are provided, the contractor will be paid at the hourly rate for each hour a contactor employee spends at the Federal facility, not for each hour a contractor employee spent in transit to and from the building, and not for each hour the equipment is operated.

Overtime services are not covered in this contract and shall be invoiced separately.

5) Minor repair callback service consists of promptly responding (within twenty-four (24) hours) to requests from the Government by telephone or other means for minor repair service during regular work hours. Minor repair is for work not covered this contract and shall be invoiced separately.

6) Any minor repair work shall be immediately reported to the Contracting Officer Representative, but work shall not be performed unless directed to do so by the Contracting Officer’s Representative. The contractor shall furnish the Contracting Officer Representative with a written estimate of labor hours, parts and materials to be utilized, before work is performed.

The contractor will be compensated for minor repair services as follows:

(a) Labor Costs - The contractor will be reimbursed for labor hours expended at the Federal facility, as evidenced by log sheets, or records of service, at the hourly rate for minor repair services. No work should be performed without check-in/check- out with office park representatives.

(b) Material Cost - The contractor will be reimbursed for material at cost. A material handling charge may be included in the charge for material at costs provided it is clearly excluded from the labor rate cost.

The Government reserves the right to furnish to the contractor as Government furnished property any or all parts and/or materials required for a particular repair. If the contractor furnishes the parts and/or materials, the price to be paid shall be on the basis of established catalog or list prices, in effect when material is furnished, less all applicable discounts, but in no event shall such prices be in excess of the contractor's sale price to his most favored customers for the same item, in like quantity, or the current market price, whichever is lower.

Inspection and Testing Services:

The Government reserves the right to require the contractor to conduct tests as necessary to ascertain that all contract requirements are being fulfilled.

SCHEDULING WORK - HOURS OF SERVICE:

All work will be performed Monday through Friday, 8:00 a.m. to 5:00 p.m., except holidays observed by the Federal Government, unless otherwise stated, and agreed upon in advance.

To facilitate contract administration and inspection, the contractor shall submit within ten working days after the contract date an annual schedule report of all periodic maintenance to be performed.

During normal operating hours, contractor personnel shall be on site to correct a reported malfunction within twenty-four (24) hours of report.

Supplies, Materials and Replacement Parts Replacement Parts to be Supplied by Contractor.

The contractor shall maintain a stock of replacement parts. Parts shall remain the property of the alarm contractor unless installed on the equipment.

Emergency Telephone Numbers:

The contractor shall provide the Contracting Officer Representative with pertinent emergency telephone numbers, including telephone of the subcontractor (if used) to summon assistance in case an emergency develops. At least one of the emergency telephone numbers shall be manned twenty-four (24) hours per day. This information shall be provided in writing to the Contracting Officer Representative prior to the contract start date.

Zion National Park individuals authorized to request service: Juan Cruz (Contracting Officer Representative), Bill Walton (Contracting Officer).

Scheduled Maintenance Requirements:

When repairs are required, the contractor will provide an itemized statement of work accomplished, and materials used in the repair.

Quarterly Inspections:

Contractor will provide Zion National Park Contracting Officer's Representative with a report of work accomplished and observations made after each quarterly inspection. This report will be provided the date and the time of inspection and will be due no later than two (2) weeks following inspection.

VII. GOVERNMENT FURNISHED PROPERTY (GFP):

No Government furnished property will be provided. The Contractor shall provide any equipment, software, materials and supplies necessary to meet the requirements of the contract.

VIII. DELIVERABLE REQUIREMENTS:

See Section V (Specific Tasks and Requirements) and VI (Performance Requirements) Above.

IX. SECURITY:

Contractor shall ensure security of equipment location after performing any onsite work to include repair, maintenance or inspection.

X. SAFETY:

Safety is an extremely important value of NPS and all efforts regarding NPS’ safety and Contractor safety is expected.

Contractor shall ensure all personnel conform to all industry, OSHA, and NPS’ safety guidelines and standards for safety. Contractor is required to meet or exceed all OSHA regulations. Failure to comply with OSHA regulations may result in removal from the jobsite and subsequent disqualification from performing deliveries at any NPS’ site.

NPS’ sites are designated as NON-SMOKING. Contractor shall enforce this restriction.

Contractor is required to notify the NPS’ Tactical Security Operations Supervisor and the Safety and Health Department of all incidents (as described below), including minor incidents, occurring in the course of performing any NPS’ deliveries whether on NPS’ premises or any other location. Contractor will use Contractor’s own safety reporting protocol.

Contractor must complete an incident investigation in accordance with the Contractor written policy to identify the cause(s) and any action needed to prevent recurrence. Initial findings shall be provided to the park within 24 hours of incident with final report provided within ten (10) calendar days. Joint incident investigations with Contractors’ Safety Representative may be required when deemed necessary by NPS’ Safety & Health Office.

Hazards Contractor identifies which are within the control of NPS should be reported to the NPS’ Safety & Health Office and the PM immediately. These hazards will be investigated and corrective measures taken, when appropriate.

NPS’ Safety and Health Department requires notification immediately (no later than 3 hours) following any incident resulting in the following:

· Any incident requiring the call and dispatching of emergency services

· Death

· Hospitalization (contractor employee, subcontractor, public, etc.)

· Damage to any vehicle which renders it inoperable

· Amputation of any body part

· Electrical Contact

· Fire or Arc Blast

· Injury resulting in an unconscious employee

· Safety system failures (slings breaking, support structures collapse, etc.)

· Near miss that could have reasonably resulted in any of the above.

Contractor shall also be responsible forensuring that contract personnel adhere to any and all health and safety protocols that may be in place.

XI. PERIOD AND PLACE OF PERFORMANCE:

1) This contract is for a base period of June 1, 2021 through May 31, 2022 and four option years with period of performance from June 1 through May 31 of each year. Total Period of Performance is June 1, 2021 through May 31, 2026.

2) Place of performance is as follows: Zion National Park State Route 9

Springdale, Utah 84767

SYSTEM LOCATIONS

East Entrance Station Emergency Operations Center (EOC) Kolob Canyon Visitor Center (VC) Museum/HQ Building Nature Center Nursery Oak Creek Dorm Shuttle Bus Building (PTI) River Entrance Station South Entrance 1&2 Watchman Station Zion Canyon Visitor Center (VC)

XII. REPORTS:

See Section V (Specific Tasks and Requirements) and Section VI (Performance Requirements) above.

XIII. NPS SPECIFIC SOW REQUIREMENTS:

Government POCs. The Contracting Officer is the duly appointed government representative, subject to their individual warranting levels, authorized to execute and administer this contract.

Certain duties are delegable. Those duties will be identified in writing to the contractor prior to start of the contract, and as changes are made. The primary delegation made will be to a “COR” or Contracting Officer’s Representative. Other authorities will be communicated prior to start of performance.

XIII. ADDITIONAL REQUIREMENTS:

CONTRACT ADMINISTRATION DATA

The Contracting Officer's Representative (COR) for this project is:

Juan Cruz National Park Service Zion National Park Highway 9

Springdale, Utah 84767-1099 Telephone: (435) 772-0178

SPECIAL CONTRACT REQUIREMENTS Technical Direction

1) The COTR will provide technical direction on contract performance. Technical direction includes:

(a). Direction to the Contractor which assists in accomplishing the Scope of Work.

(b). Comments on an approval of reports or other deliverables.

2) Technical direction must be within the contract Scope of Work. The COR does not have the authority to issue technical direction which (1) institutes additional work outside the scope of the contract; (2) constitutes a change as defined in the "Changes" clause; (3) causes an increase or decrease in the estimated costs of the contract; (4) alters the period of performance; or (5) changes any of the other express terms or conditions of the contract.

3) Technical direction will be issued in writing by the COR or confirmed by him in writing five calendar days after verbal issuance.