P09- PD_Titan FTP Server High Availability_DRAFT.pdf

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(VA-25-00062863) Brand Name South River Technologies -Titan Secure File Transfer Protocol (SFTP)
Solicitation number
36C10B25Q0061
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About this file

This Product Description (PD) details the Department of Veterans Affairs' (VA) requirement for two South River Technologies Titan Secure File Transfer Protocol (SFTP) Server High Availability software licenses with one-year maintenance and business premium support. The procurement is for the Electronic Health Record Modernization Integration Office (EHRM-IO) to configure high-availability clustering on two mission-critical production SFTP servers located at the Austin Information Technology Center (AITC).

The contract will cover a base period from September 1, 2025 through August 31, 2026, with one optional 12-month extension period from September 1, 2026 through August 31, 2027. Each period includes two TFTP-ENTP product licenses and two TFTP-ENTP-BPS maintenance and business premium support packages. The business premium support includes 24x7 phone and remote virtual support with telephone callbacks and remote streaming. The solicitation requires compliance with Section 508 accessibility standards, IPv6 technology requirements, and VA's guidelines for social security number reduction and technical reference model.

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Product Description Template_JUL_21_2021

PRODUCT DESCRIPTION (PD)

DEPARTMENT OF VETERANS AFFAIRS

Electronic Health Record Modernization Integration Office (EHRM-IO)

Brand Name South River Technologies -Titan Secure File Transfer Protocol

(SFTP)

Date: 05/07/2025

VA-25-00062863

PD Version Number: 1.1

TAC Number: VA-25-00062863

Product DescriptionTemplate_JUL_21_2021

1.0 PRODUCT REQUIREMENTS

The Department of Veterans Affairs (VA) Electronic Health Record Modernization Integration Office (EHRM-IO) has a requirement for two (2) brand name South River Technologies Titan Secure File Transfer Protocol (SFTP) Server High Availability software licenses with one year maintenance and business premium support. This software is required to configure high-availability clustering on the two (2) mission-critical production SFTP servers in the Data Migration and Data Syndication environment at the Austin Information Technology Center (AITC).

The business premium support shall include 24x7 phone and remote virtual support, with telephone call backs, remote streaming. The period of performance (PoP) shall be one 12-month base period from September 1, 2025 -through- August 31, 2026, and one (1), 12-month option period.

BASE PERIOD: 09/01/2025 – 08/31/2026

PART # DESCRIPTION QTY

TFTP-ENTP Titan SFTP Server - High Availability Product License 2

TFTP-ENTP-BPS Titan SFTP Server - High Availability 1 Year Maintenance and Business Premium Support 2

OPTION PERIOD 1: 09/01/2026 – 08/31/2027

PART # DESCRIPTION QTY

TFTP-ENTP Titan SFTP Server - High Availability Product License 2

TFTP-ENTP-BPS

Titan SFTP Server - High Availability 1 Year Maintenance. And Business Premium Support

2.0 NOTICE OF THE FEDERAL ACCESSIBILITY LAW AFFECTING ALL

INFORMATION AND COMMUNICATION TECHNOLOGY (ICT)

PROCUREMENTS (SECTION 508)

On January 18, 2017, the Architectural and Transportation Barriers Compliance Board (Access Board) revised and updated, in a single rulemaking, standards for electronic and information technology developed, procured, maintained, or used by Federal agencies covered by Section 508 of the Rehabilitation Act of 1973, as well as our guidelines for telecommunications equipment and customer premises equipment covered by Section 255 of the Communications Act of 1934. The revisions and updates to the Section 508-based standards and Section 255-based guidelines are intended to ensure that information and communication technology (ICT) covered by the respective statutes is accessible to and usable by individuals with disabilities.

2.1 SECTION 508 – INFORMATION AND COMMUNICATION TECHNOLOGY (ICT)

STANDARDS

The Section 508 standards established by the Access Board are incorporated into, and made part of all VA orders, solicitations and purchase orders developed to procure ICT.

These standards are found in their entirety at: https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines. A printed copy of the standards will be supplied upon request.

Federal agencies must comply with the updated Section 508 Standards beginning on January 18, 2018. The Final Rule as published in the Federal Register is available from the Access Board: https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule.

The Contractor shall comply with “508 Chapter 2: Scoping Requirements” for all electronic ICT and content delivered under this contract. Specifically, as appropriate for the technology and its functionality, the Contractor shall comply with the technical standards marked here:

E205 Electronic Content – (Accessibility Standard -WCAG 2.0 Level A and AA Guidelines)

E204 Functional Performance Criteria E206 Hardware Requirements E207 Software Requirements E208 Support Documentation and Services Requirements

2.2 COMPATABILITY WITH ASSISTIVE TECHNOLOGY

The standards do not require installation of specific accessibility-related software or attachment of an assistive technology device. Section 508 requires that ICT be compatible with such software and devices so that ICT can be accessible to and usable by individuals using assistive technology, including but not limited to screen readers, screen magnifiers, and speech recognition software.

2.3 ACCEPTANCE AND ACCEPTANCE TESTING

https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule

Deliverables resulting from this solicitation will be accepted based in part on satisfaction of the Section 508 Chapter 2: Scoping Requirements standards identified above.

The Government reserves the right to test for Section 508 Compliance before delivery.

The Contractor shall be able to demonstrate Section 508 Compliance upon delivery.

3.0 SHIPMENT OF GOODS OR EQUIPMENT

Inspection: Destination Acceptance: Destination Free on Board (FOB): Destination

Ship To and Mark For: ALL DELIVERY SHALL BE ELECTRONIC DELIVERY OF

SOFTWARE AND SOFTWARE LICENSES TO:

Primary Primary Name: TO BE PROVIDED AT

TIME OF AWARD

Name: TO BE PROVIDED AT TIME

OF AWARD

Address: Address:

Voice: Voice:

Email: Email:

4.0 GENERAL REQUIREMENTS

4.1 VA TECHNICAL REFERENCE MODEL

The Contractor shall support the VA enterprise management framework. In association with the framework, the Contractor shall comply with OIT Technical Reference Model (VA TRM). The VA TRM is one component within the overall Enterprise Architecture (EA) that establishes a common vocabulary and structure for describing the information technology used to develop, operate, and maintain enterprise applications. Moreover, the VA TRM, which includes the Standards Profile and Product List, serves as a technology roadmap and tool for supporting OIT. Architecture & Engineering Services (AES) has overall responsibility for the VA TRM.

4.2 SOCIAL SECURITY NUMBER (SSN) REDUCTION

The Contractor solution shall support the Social Security Number (SSN) Fraud Prevention Act (FPA) of 2017 which prohibits the inclusion of SSNs on any document sent by mail. The Contractor support shall also be performed in accordance with Section 240 of the Consolidated Appropriations Act (CAA) 2018, enacted March 23, 2018, which mandates VA to discontinue using SSNs to identify individuals in all VA information systems as the Primary Identifier. The Contractor shall ensure that any new IT solution discontinues the use of SSN as the Primary Identifier to replace the SSN with the Integrated Control Number (ICN) in all VA information systems for all individuals. The Contractor shall ensure that all Contractor delivered applications and systems integrate with the VA Master Person Index (MPI) for identity traits to include the use of the ICN as the Primary Identifier. The Contractor solution may only use a Social Security Number to identify an individual in an information system if and only if the use of such number is required to obtain information VA requires from an information system that is not under the jurisdiction of VA.

4.3 INTERNET PROTOCOL VERSION 6 (IPV6)

The Contractor solution shall support Internet Protocol Version 6 (IPv6) based upon the memo issued by the Office of Management and Budget (OMB) on November 19, 2020 (https://www.whitehouse.gov/wp-content/uploads/2020/11/M-21-07.pdf). IPv6 technology, in accordance with the USGv6 Program (https://www.nist.gov/programs-projects/usgv6-program/usgv6-revision-1), NIST Special Publication (SP) 500-267B Revision 1 “USGv6 Profile” (https://doi.org/10.6028/NIST.SP.500-267Br1), and NIST SP 800-119 “Guidelines for the Secure Deployment of IPv6” (https://doi.org/10.6028/NIST.SP.800-119), compliance shall be included in all IT infrastructures, application designs, application development, operational systems and sub-systems, and their integration. In addition to the above requirements, all devices shall support native IPv6 and dual stack (IPv6 / IPv4) connectivity without additional memory or other resources being provided by the Government, so that they can function in a mixed environment. All public/external facing servers and services (e.g.

web, email, DNS, ISP services, etc.) shall support native IPv6 and dual stack (IPv6 / IPv4) users and all internal infrastructure and applications shall communicate using native IPv6 and dual stack (IPv6 / IPv4) operations.

4.4 Certification and Accreditation (C&A) Requirements

POINTS OF CONTACT

Assistant Deputy Chief:

Name: TO BE PROVIDED AT TIME OF AWARD Address:

Voice:

Email:

Contracting Officer’s Representative:

Name: TO BE PROVIDED AT TIME OF AWARD Address:

Voice:

Email:

Voice:

Email:

1.0 PRODUCT REQUIREMENTS
2.0 NOTICE OF THE FEDERAL ACCESSIBILITY LAW AFFECTING ALL INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) PROCUREMENTS (SECTION 508)
2.1 SECTION 508 – INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) STANDARDS
2.2 COMPATABILITY WITH ASSISTIVE TECHNOLOGY
2.3 ACCEPTANCE AND ACCEPTANCE TESTING
3.0 SHIPMENT OF GOODS OR EQUIPMENT
4.0 GENERAL REQUIREMENTS
4.1 VA TECHNICAL REFERENCE MODEL

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