P09 LPU SOW.docx

STATEMENT OF WORK

Lower Packaging Units for Unit Dose Packager

BACKGROUND:

The purpose of this requirement is to procure replacement Lower Packaging Units (LPU), which are a critical component to the current ATP2 located within the Inpatient Pharmacy operations at VA Medical Center (VAMC) Sheridan. These components provide efficiency to pharmacy operations reducing downtime. The Pharmacy operation currently only has one functioning LPU. Having more than one of these LPUs promotes flexibility in managing maintenance downtime scenarios.

PURPOSE:

Swappable LPUs are a workable redundancy option. Most of the moving critical parts of the ATP2 system are located within the LPU (where the sealing, printing of medication text, applying a perforated seam, and cutting of medication bags are performed). The LPU drawers are easily accessible and can be removed from the machine if needed for maintenance. If a LPU becomes inoperable, a backup LPU can be available to swap out with only a few-minutes of downtime. Since Pharmacy already has the ATP2 packager, training time will be greatly reduced with installing the additional packaging technology but also will provide the Pharmacy with improved workflow, coupled with patient-medication safety features. Some of these key attributes are detailed below:

STATEMENT OF WORK:

The Vendor will deliver the equipment and provide all necessary labor, management, skills, materials, etc. required to install, train and maintain the automated unit dose medication dispensing machine described above. Installation activities to include the need for network access working in conjunction with IT department and BioMed as needed.

Any necessary files created during maintenance will not be saved via vendor. Retention of data will be on internal VA server only. All backup data will be completed, performed and maintained by Pharmacy service.

PLACE OF PERFORMANCE:

Sheridan VA Medical Center, SCHEDULE OF DELIVERABLES:

All requested products on this transaction will be completely manufactured as specified and delivered to the jobsite delivery no later than the earliest time feasible once contract is awarded. Equipment installation is to occur between time of delivery of equipment and timeframe indicated by VAMC Sheridan. Vendor shall perform all work during normal business hours (Monday thru Friday) unless otherwise stipulated by the COR/Designee. The warranty period will begin after go-live of the equipment. The Vendor has a formal implementation process with key phases in the projects. VAMC Sheridan will be assigned a project manager who will be responsible for the initial kick-off meeting and establishing regular calls to review the project plan and milestones. The due date of specific deliverables aiding in implementation and installation will be established on the kick-off meeting between Vendor and the facility. Major phases of the pre-implementation and installation process are as follows:

CONTRACTOR RESPONSIBILITY:

The Vendor is the only company authorized to both cover under warranty and provide future service for the ATP2 packaging equipment. Vendor will supply 24/7/365 telephone support provided by trained client support engineers, remote diagnostics including patches, software downloads and unlimited support requests. Vendor will supply onsite support by trained client support engineers when telephone support cannot solve the issue and/or in the instance an emergency issue occurs, and patient care is compromised. Vendor’s employees and/or subcontractors should possess skills and device administrative privileges for installation, setup, and maintenance services.

To ensure that appropriate security controls are in place, contractors must follow the procedures set forth in "VA information and Information System Security/Privacy Requirements for IT Contracts" located at the following Web site: http://www.iprm.oit.va.gov These provisions shall apply to all contracts in which VA sensitive information is stored, generated, transmitted, or exchanged by VA, a contractor, subcontractor, or a third-party, or on behalf of any of these entities regardless of format or whether it resides on a VA system or contractor/sub-contractor's electronic information system(s) operating for or on the VA's behalf.

CONTRACTOR QUALIFICATIONS:

The contractor will provide trained client support engineers to perform the remote technical support. The contractor will provide trained field service technicians for on-site maintenance.

DELIVERY:

The equipment will be received via the VAMC Sheridan policies with inspection and acceptance occurring at the time of receipt. Final acceptance will occur with the completion of installation and setup.

PROGRAM CONTRACTING OFFICER REPRESENTATIVE (COR):

To be determined by VAMC Sheridan.