P02.1 36C25027Q0005 - Sources Sought Notice.docx
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- Attached to
- TrueBeam LINAC Aria Eclipse PM
- Solicitation number
- 36C25027Q0005
About this file
This is a Sources Sought Notice issued by the Department of Veterans Affairs Network Contracting Office for the LTC Charles S. Kettles VA Medical Center in Ann Arbor, Michigan. The notice (Solicitation Number 36C25027Q0005) seeks to identify capable sources for providing preventive maintenance, repair, and support services for TrueBeam Linear accelerators, ARIA Oncology Information System (OIS), Eclipse Treatment Planning System, and RGSC Respiratory Gating equipment over a five-year period from March 15, 2027 through March 14, 2032. The response deadline is September 23, 2026 at 12:00 PM Eastern Time. This is classified as a pre-solicitation notice under Product Service Code J065 and NAICS Code 811210 (Repair and Maintenance of Medical, Dental, and Hospital Equipment and Supplies).
The contractor must provide all parts, labor, materials, and technical support for preventive maintenance, emergency repairs, software upgrades, and training on the specified equipment. Key performance requirements include on-site emergency response capabilities, remote access support, minimum 96% uptime guarantees where applicable, and comprehensive service reporting within 24 hours of completion. Field Service Engineers must report to the Healthcare Technology Management department, follow VA security and infection control protocols, and provide detailed service documentation. Responses should include business name and address, point of contact information, SAM UEI, NAICS code, business size designation, business type (including any small business or veteran-owned status), and applicable GSA/FSS contract numbers. All eligible businesses are encouraged to respond as this information may be used to determine potential set-asides.
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Text version
Sources Sought Notice Sources Sought Notice
| SUBJECT* |
| LINAC Aria Eclipse Preventative Maintenance LTC Charles S. Kettles VA Medical Center (Ann Arbor, MI) |
GENERAL INFORMATION
| CONTRACTING OFFICE’S ZIP CODE* |
| 48105-9484 |
| SOLICITATION NUMBER* |
| 36C25027Q0005 |
| RESPONSE DATE/TIME/ZONE |
| 09-23-2026 12:00pm EASTERN TIME, NEW YORK, USA |
| ARCHIVE |
| 60 DAYS AFTER THE RESPONSE DATE |
| RECOVERY ACT FUNDS |
| N |
SET-ASIDE
| PRODUCT SERVICE CODE* |
| J065 |
| NAICS CODE* |
| 811210 |
| CONTRACTING OFFICE ADDRESS |
| Department of Veterans Affairs |
Network Contracting Office 10 24 Frank Lloyd Wright Drive Suite M2200 Ann Arbor MI 48105-9484
POINT OF CONTACT*
Contracting Officer Alexis S. Alexander Alexis.Alexander1@va.gov 734-222-7169
PLACE OF PERFORMANCE
| ADDRESS |
| LTC Charles S. Kettles VA Medical Center |
2215 Fuller Rd.
Ann Arbor MI
| POSTAL CODE |
| 48105 |
| COUNTRY |
| USA |
ADDITIONAL INFORMATION
| AGENCY’S URL |
| https://www.va.gov/ann-arbor-health-care/locations/lieutenan |
| URL DESCRIPTION |
| LTC Charles S. Kettles VA Medical Center |
| AGENCY CONTACT’S EMAIL ADDRESS |
| Alexis.Alexander1@va.gov |
| EMAIL DESCRIPTION |
| Alexis S. Alexander |
DESCRIPTION
This Sources Sought/Market Survey Notice is being conducted by LTC Charles S. Kettles VA Medical Center, 2215 Fuller Rd. Ann Arbor, MI 48105 to identify all sources that are capable of providing TrueBeam Linear accelerator and ARIA/Eclipse Services for the period of March 15, 2027 – March 14, 2032, at the discretion of the Government in strict accordance with all schedules, specifications, terms, conditions and provisions of any resulting contract.
SCOPE OF WORK:
The Contractor shall provide all parts, labor, application and technical phone support necessary to perform service and emergency repair on the ARIA Oncology Information System (OIS) (HIT0635), Eclipse Treatment Planning System (HIT0635), Truebeam Linear accelerator SN: H191314 and H192036, and the RGSC Respiratory Gating for Scanners (HGS2737). The equipment is located at the LTC Charles S. Kettles VA Medical Center (AAVAMC) 2215 Fuller Rd., Ann Arbor, MI 48105, and is in strict accordance with all schedules, specifications, terms, conditions and provisions of this contract. The equipment shall be maintained for operation and performance. The contractor shall be required to perform a wellness check of the current products before the service plan begins. The contractor shall provide all parts, labor, and materials needed because of this wellness check
PERFORMANCE REQUIREMENTS:
Contractor Responsibilities
· Provide all services as quoted, including preventive maintenance, repair, upgrades, training, and support for covered equipment and software.
· Ensure on-site emergency labor and remote access support are available as defined.
· Provide all necessary parts, including IT and treatment room components as covered.
· All services must meet vendor and VA standards, regulatory and accreditation requirements, and must not void equipment warranties.
Service Response and Uptime
· Emergency service calls shall receive a response in accordance with the service agreement.
· Uptime performance guarantees, where specified, shall be monitored and reported per contract terms (minimum 96% uptime for applicable systems).
Field Service Engineer Procedures
· Upon arrival at the LTC Charles S. Kettles VA Medical Center to perform any service, maintenance, repairs, or training, all Field Service Engineers (FSEs) shall:
· Report directly to the Healthcare Technology Management (HTM/Biomed) department and sign in prior to commencing any work on VA property.
· Obtain proper clearance and badges as required by facility policy.
· Follow all VA security, privacy, and infection control protocols.
· Upon completion of work:
· FSEs shall sign out with HTM/Biomed and provide a summary of services performed.
· An electronic copy of the detailed service report shall be sent within 24 hours of service completion to the Contracting Officer’s Representative (COR), Kara Szczepaniak, at Kara.Szczepaniak@va.gov and to VHAANNBiomedSVCRPRT@va.gov.
· Service report must include: equipment serviced, description of work performed, parts replaced, software versions or upgrades applied, date/time of service, and any recommendations or follow-up actions.
Training
· Contractor will provide refresher and upgrade training as specified (minimum one day for applicable systems).
Deliverables
· Preventive maintenance as scheduled (including documentation)
· All necessary repairs and parts replacements
· Software upgrades and associated training
· System performance and service reports
· Proof of completion for scheduled and unscheduled services
If this is a service your business can provide, respond to this Sources Sought by Wednesday, September 23, 2026; 12:00 P.M. Eastern time. Responses should include: (1) Business Name and Address (2) Point of Contact Name, Phone Number, and E-mail Address (3) SAM UEI and NAICS code (4) Business Size SMALL or LARGE (5) Type of Business SERVICE DISABLED VETERAN OWNED, VETERAN OWNED, 8A, HUBZone, WOMEN-OWNED etc. (6) Applicable GSA/FSS Contract Number (if applies). All businesses eligible to provide this service are encouraged to reply as this information may be used to determine potential set-asides for the above noted service. E-mail responses to: Alexis Alexander, at Alexis.Alexander1@va.gov. (Note: This is NOT A REQUEST FOR QUOTE or an announcement of a solicitation.)
| *= Required Field |
| Sources Sought Notice |
Sources Sought Notice
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