P00B4600017 updated.pdf

PDF 246 KB Posted

Attached to
Noble IVR system
Solicitation number
BPM040933
Issued by
Maryland

About this file

This document is a Purchase Order Request for Proposals (PORFP) for the PBX IV- Telecommunications Equipment and Services Master Contract 7 in Maryland. It is being issued by the Maryland Department of Labor (MDOL)/Unemployment Insurance Agency. The PORFP is seeking maintenance and support services for the Noble IVR core system and licenses for a period from 1/1/2024 through 9/30/2024. The PORFP is limited to current Master Contractors under the PBX IV Telecommunications Equipment Services Master Contract 001B0600162 and does not have any Minority Business Enterprise (MBE) or Veteran-owned Small Business Enterprise (VSBE) participation goals. Proposals are due by 12/1/2023 at 2:00 PM.

The evaluation criteria prioritize meeting the specification requirements, alignment with the PORFP's special instructions, lowest cost to the State of Maryland, and acknowledgement of the invoicing instructions. The agency will recommend award to the Master Contractor whose proposal is determined to be the most advantageous based on price and the stated evaluation factors.

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Purchase Order Request for Proposals (PORFP)

PBX IV- Telecommunications Equipment and Services

Master Contract

Section 1 – General Information

PORFP Number:

(ADPICS PO Number)

P00B4600017 eMMA# BPM040933

PORFP Type:

(Select one category from drop down list)

Fixed Price

Functional Area/s (FA) for this PORFP:

(Check all that apply)

FA II (Manufacturer’s Extended Warranty and Maintenance)

Manufacturer Name: NOBLE SYSTEMS

Designated Small Business Reserve?(SBR):

(Select “Yes” or “No” from drop down list)

No

Minority Business Enterprise (MBE) Goal for FA II & III Below (See “PBX IV- Telecommunications Equipment and Services Master

Contract MBE Participation Worksheet”):

0%

Minority Business Enterprise (VSBE) Goal for FA II & III Below (See “PBX IV- Telecommunications Equipment and Services Master

Contract VSBE Participation Worksheet”):

0%

PORFP Issue Date:

(mm/dd/yyyy)

11/17/2023 PROPOSAL DUE

DATE and TIME:

12/01/2023 AT

2:00 P.M.

Place of Performance: Department of Labor/UI Room#508 1100 Eutaw St Baltimore, MD 21201

Master Contract

Special Instructions:

LIMITED TO MASTER CONTRACTORS

Only Master Contractors that are awarded a contract under the PBX IV Telecommunications Equipment Services Master

Contract, 001B0600162, are eligible to submit a bid in response to this secondary competition Purchase Order Request for Proposal (PORFP). A current Master Contractor under the named contract must submit a bid proposal to be considered for the award.

BID SUBMISSION INSTRUCTIONS

Purchase Order Request for Proposal (PORFP) responses will only be accepted through the State's eMaryland Marketplace

Advantage (eMMA) e-Procurement system.

Security Requirements (if applicable):

N/A

Invoicing Instructions: 1. Send invoices to:

dllr.accountspayable@maryland.gov

Master Contract

Maryland Department of Labor 1100 Eutaw Street, Room 508 Baltimore, MD 21201.

An invoice not satisfying the requirements of a Proper Invoice (as defined at COMAR 21.06.09.01 and .02) cannot be processed for payment. To be considered a Proper Invoice, invoices must include the following information without error:

1) Contractor name and address;

2) Remittance address;

3) Federal taxpayer identification (FEIN) number, social security number, as appropriate;

4) Invoice period (i.e., the time period during which services covered by invoice were performed);

5) Invoice date;

6) Invoice number;

7) State-assigned Contract number;

8) State-assigned (Blanket) Purchase Order number(s);

9) Goods or services provided;

10)Amount due; and 11)Any additional documentation required by regulation or the Contract.

For items of work for which there is one-time pricing, those items shall be billed within 30 days of acceptance.

For items of work for which there is annual pricing, items shall be billed annually. The first year's invoice shall be billed within

30 days of contract start. Each additional year shall be billed on the anniversary of the first year's invoice.

Section 2 – Agency Point of Contact (POC) Information

Agency / Division Name: MDOL/Unemployment Insurance

Agency POC Name: Oluwatunmise Tesunbi Agency POC

Phone Number:

(410)767-2963

Agency POC Email

Address:

oluwatunmise.tesunbi1@m aryland.gov

Agency POC Mailing

Address:

1100 N. Eutaw Street, Room 101 Baltimore, MD 21201

Section 3 – Delivery Address / Work Site POC Information (if different from above)

Master Contract

Agency On-site Contact

Name:

For all locations POC will be

Charles Evans.

Agency On-site

Phone Number:

(410)767-3215

Office

(443)676-3311 Mobile

Agency On-site Email

Address:

charles.evans1@maryland.

gov

Agency On-site

Fax:

Agency POC

Agency On-site Address: 1100 N. Eutaw Street, Baltimore, MD 21201

Section 4 – Scope of Work

FA I – Hardware, Associated Peripherals and Software (Provide itemized list of required equipment and model number/s. If type of equipment is unknown, describe required functionality):

List Required PBX IV- Telecommunications

Equipment and Model Number/s Quantity

NA NA

Due Date for Delivery:

(mm/dd/yyyy)

FA II – Manufacturer’s Extended Warranty and Maintenance Services (Provide itemized list of required services and deliverables and include MBE goal listed above. MBE goal should be calculated only on FA II & III value.)

List Required Maintenance Services List deliverables

1. Noble IVR – Core System Maintenance and Support of (MDOL) Support Period 1/1/2024 through 9/30/2024

2. Noble IVR-Licenses Maintenance and Support of (MDOL) Support Period 1/1/2024 through 9/30/2024

(1) Quantity of Licenses

(290) Quantity of Licenses

Master Contract

FA III – Time and Material Labor (Provide itemized list of required services and deliverables and include MBE goal listed above. MBE goal should be calculated only on FA II & III value.)

List Required Time and Material Labor List deliverables

N/A

Est. Work Start Date:

Est. Work End Date:

N/A

Section 5 – Evaluation Criteria – Technical Proposal (Provide a list of evaluation criteria in descending order of importance)

The evaluation criteria are based on the most advantageous PO Proposal considering both the technical and financial submissions shall be selected for PO award. In making this selection, price and technical merit have equal weight.

1. To meet the specification requirements in full

2. How well the proposal aligns with the Special Instructions identified within this PORFP.

3. Lowest cost to the State of Maryland

4. Acknowledgement of the Special Invoicing Instructions identified within this PORFP.

Basis for Award Recommendation Evaluation criteria for award will be established at the PORFP level. The agency POC will recommend award to the Master Contractor whose proposal is determined to be the most advantageous to the State, considering price and the evaluation factors set forth in the PORFP.

The agency POC will initiate and deliver a PO to the selected Master Contractor.

File details come from the government source that posted it. Updated .