Overhead Door PWS 19 MAR 25 DRAFT copy.pdf

DRAFT

PERFORMANCE WORK STATEMENT (PWS)

Overhead Door Maintenance Contract Fort Jackson, South Carolina

Part 1 General Information

GENERAL: This is a non-personal services contract to provide Overhead Door Maintenance and Repairs. Fort Jackson has facilities that utilize various types of openings (doors) that require maintenance and repair on an “as needed” basis. These doors vary in size and type as required for the proper function of that facility. Various types of facilities include vehicle maintenance, facility maintenance, range maintenance, dining facilities (DFACs), vehicle storage, administration and warehousing. Maintenance and repair is required when these doors malfunction in some way. Some doors have automatic openers, guide tracks, sensors, and may include regular doors, roll up doors, sliding track doors and entry way doors. Additionally, some doors may function as automatic handicap accessible doors. A specific quantity of doors is not known as every facility includes doors that may require maintenance and repair. However, this contract is mainly reserved for doors that require special expertise like automatic opening doors. Specific manufacturers of these doors vary and represent a wide array of engineering design and functional technology.

Repair and maintenance of these doors may require specific training and expertise. This Performance Work Statement (PWS) represents maintenance and repair that is required to restore these various doors to a “like new” condition and/or may require replacement with “all new” door systems. Often doors function as part of a system that is specific to the mission taking place in the facility. Historically, this service has been supported through a contract. Service calls have averaged two to three per month.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Overhead Door Maintenance and Repairs as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: Currently Fort Jackson accomplishes overhead door maintenance and repair through a contract mechanism. This PWS is required because the current contract is expiring.

1.3 Objectives: Contractor shall furnish labor and materials required to restore failing doors to a fully functional condition and like color.

Contractor shall furnish labor and materials required to replace failed doors as originally intended for the functional use of the facility.

If parts are found to be failing or need replacement, the contractor will submit a proposal for pre-approval to the Contracting Officer’s Representative (COR) before performing the repair work.

1.4 Scope: The contractor shall provide all tools, labor and parts for overhead door maintenance and repair. Service includes but is not limited to replacement and repair, of the following as required:

Automatic door openers

Automatic door transmitters

Electrical systems needed for automatic operation

Motor operators, gear boxes and other various parts of motor systems for automatic operation

Cables used to raise and lower doors

Guide tracks for door travel

Ropes and chains used to manually raise and lower doors

Door panels (to like color)

Whole door systems made out of steel, wood, vinyl or a combination there of (to like color)

Various brackets, guides, rollers, slats and other parts needed for proper operation

Switches, limiters, and actuators

Any new louvers, panels, frames or trim installed must match or closely match the existing color as the original door parts.

Any other various equipment necessary for a functional door system

1.4.1 Preventative Maintenance (PM): I f a c u s t o m e r s p e c i f i c a l l y r e q u e s t s P M s e r v i c e s o n l y , t h e c o n t r a c t o r w i l l inspect, service, and adjust section condition, door alignment, springs, switches, limiters, actuators, safety edges, motors, chains, hoses, track fasteners, hangers, belts, brakes, clutches, sprockets. Inspect and lubricate rollers, bearings, springs, chain hoist, and roller chains. Tighten any bolts and fasteners. Perform any other preventative maintenance services recommended by the manufacturer. A checklist will be utilized listing all activities performed. This will be turned in to the COR upon completion of PM. If any issues are found during the PM (repairs or replacements), the contractor will submit a proposal to the COR.

1.5 Period of Performance: The period of performance shall be for one (1) Base

Year of 12 months and four (4) 12-month option years. The Period of Performance reads as follows:

Base Year- 10 August 2025 to 09 August 2026 Option Year 1- 10 August 2026 to 09 August 2027 Option Year 2- 10 August 2027 to 09 August 2028 Option Year 3- 10 August 2028 to 09 August 2029 Option Year 4- 10 August 2029 to 09 August 2030

1.6 General Information

1.6.1 Quality Control (QC): The contractor shall develop and maintain an effective Quality Control Program (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The QCP will be delivered within 15 days of contract award to KO and COR. Comprehensive written QCP shall be submitted to KO and COR within 5 working days when changes are made thereafter. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.6.2 Quality Assurance: Reserved

1.6.3 Recognized Holidays: The contractor is required to perform services on holidays if necessary.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Day Christmas Day Independence Day

1.6.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of 0730-1615 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: The work to be performed under this contract will be performed on Fort Jackson.

1.6.6 Type of Contract: The government will award a time and materials requirements contract.

1.6.7 Security Requirements: Contractor personnel performing work under this contract is not required to have a security clearance. If work requires access to secure or sensitive areas, the Government will notify the contractor 24 hours in advance and an escort will be provided.

1.6.7.1 PHYSICAL Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7.2 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.7.2.1 In the event keys are lost the Contractor shall immediately contact the COR (and physical property manager, if applicable) to report the loss, to request another key or have the affected lock or locks replaced. The total cost of re-keying or the replacement of the lock or locks may be deducted from the next payment due the Contractor.

1.6.7.2.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.7.3 Lock Combinations: Reserved

1.6.8 Special Qualifications: Reserved

1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5.

The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.10 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions:

assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract;

issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11 Key Personnel: The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 7:30 a.m. to 4:15 p.m., Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons. Qualifications for all key personnel are listed below:

Must be able to read, speak and understand English.

Must be able to fully understand the recurring and technical requirements of the work.

1.6.12 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor personnel should wear name tags clearly identifying who they are who they work for.

1.6.13 Contractor and all associated sub-contractor’s employees shall comply with adjudication standards and procedures using National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative); or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.6.14 Contractor Travel: Reserved

1.6.15 Other Direct Costs: Reserved

1.6.16 Data Rights: Reserved

1.6.17 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.18 PHASE IN /PHASE OUT PERIOD: Reserved.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract.

Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor.

The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf

DA

DD250

Department of the Army Department of Defense Form 250 (Receiving Report)

DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

Part 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The Government reserves the right to furnish parts and components as available.

3.2 Facilities: Reserved.

3.3 Utilities: Reserved.

3.4 Equipment: Reserved.

3.5 Materials: The Government reserves the right to furnish parts and components as available.

Part 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Secret Facility Clearance: Reserved.

4.3. Materials: The Contractor shall furnish materials required to perform work under this contract that are not listed under Section 3 of this PWS.

4.4. Equipment: The Contractor shall furnish all equipment required to perform work under this contract that are not listed under Section 3 of this PWS.

4.5. AT Level I Training: The Contractor is responsible for ensuring all employees possess and maintain current Antiterrorism Level 1 professional certification during the execution of this contract. All Contractor employees, to include sub-Contractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within five (5) calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The Contractor shall submit certificates of completion for each affected Contractor employee and sub-Contractor employee, to the COR within five (5) calendar days after completion of training by all employees and sub- Contractor personnel. AT level I awareness training is available at the following website: : http://jko.jten.mil. This training shall be at no additional cost to the Government.

4.6. iWATCH Training: The Contractor and all associated Sub-Contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within fifteen (15) calendar days of contract award and within fifteen (15) calendar days of new employees commencing performance with the results reported to the COR NLT five (5) calendar days after contract award.

4.7. Safety Plan: The contractor shall develop and implement a safety program for its employees. The plan shall include an analysis of the significant hazards to life, limb and property inherent in contract work performance and a plan for controlling these hazards. Plan shall comply with pertinent provisions of U.S.

Army Corps of Engineers (USACE) Safety and Health Requirements Manual, EM 385-1-1 requirements and FAR 52-236-13. The safety plan shall be forwarded to the Contracting Office for review/approval by the Installation Safety Office within 10 calendar days of commencement of contract. The contractor shall provide and maintain work environments and procedures which will comply with the standards http://jko.jten.mil/ issued by the Secretary of Labor at 29 CFR Part 1926 and 29 CFR Part 1910.

The contractor shall also submit a Job Hazard Analysis (JHA) to the Contracting Office for review and acceptance within 10 calendar days of commencement of contract.

4.8. The Contractor shall provide and maintain work environments and procedures which will (1) safeguard the public and Government personnel, property, materials, supplies, and equipment exposed to Contractor operations and activities; (2) avoid interruptions of Government operations and delays in project completion dates; and (3) control costs in the performance of this contract. For these purposes on contracts for construction or dismantling, demolition, or removal of improvements, the Contractor shall Provide appropriate safety barricades, signs, and signal lights; Comply with the standards issued by the Secretary of Labor at 29 CFR part 1926 and 29 CFR part 1910; and ensure that any additional measures the Contracting Officer determines to be reasonably necessary for the purposes are taken. If this contract is for construction or dismantling, demolition or removal of improvements with any Department of Defense agency or component, the Contractor shall comply with all pertinent provisions of the latest version of U.S. Army Corps of Engineers Safety and Health Requirements Manual, EM 385–1–1, in effect on the date of the solicitation. Whenever the Contracting Officer becomes aware of any noncompliance with these requirements or any condition which poses a serious or imminent danger to the health or safety of the public or Government personnel, the Contracting Officer shall notify the Contractor orally, with written confirmation, and request immediate initiation of corrective action. This notice, when delivered to the Contractor or the Contractor’s representative at the work site, shall be deemed sufficient notice of the noncompliance and that corrective action is required. After receiving the notice, the Contractor shall immediately take corrective action. If the Contractor fails or refuses to promptly take corrective action, the Contracting Officer may issue an order stopping all or part of the work until satisfactory corrective action has been taken. The Contractor shall not be entitled to any equitable adjustment of the contract price or extension of the performance schedule on any stop work order issued under this clause. The Contractor shall insert this clause, including this paragraph with appropriate changes in the designation of the parties, in subcontracts.

4.9. Access and General Protection/Security Policy and Procedures: The Contractor and all associated subcontractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative).

The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office.

Contractor workforce must comply with all personal identity verification requirements as directed by Department of Defense (DOD), Headquarters Department of Army (HQDA) and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

Part 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. The contractor shall provide services for preventive maintenance and repairs on overhead doors. The contractor will assess the current condition of doors in question and present the COR with solutions specifically detailing the work required. The contractor will provide an estimate that will quantify labor and materials cost. The basis for the labor rate is pre- negotiated and established by the contracting document. The basis for material cost shall be a commercial item price list readily available for inspection by the Government. The contractor’s goal is the restoration of the functionality of the door. If repairs to the existing door system are uneconomical, the contractor will recommend replacement of the door system or parts of that system. The Work is to be performed during normal business hours.

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures. All work listed in this PWS shall adhere to all applicable building codes found in the International Building Code (http://www.iccsafe.org/Pages/default.aspx). Additionally the contractor’s work practices shall adhere to the Uniform Facilities Criteria (UFC) and Uniform Facilities Guide (UFG) (http://www.wbdg.org/)that governs Federal facilities.

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