Other_Sources Sought Notice.pdf

This is not a solicitation announcement. This is a sources sought synopsis only. The purpose of this sources sought synopsis is to gain knowledge of potential qualified business sources and their size classifications (i.e., HUBZone 8(a), 8(a), HUBZone, Service-Disabled Veteran-owned, Veteran-Owned, and Small Disadvantaged Business) relative to the North American Industry Classification System (NAICS) code. Responses to this sources sought synopsis will be used by the Government to make appropriate determinations about potential sources.

Project Title: SERVICE MAINTENANCE AGREEMENT FOR AB 3500XL SEQUENCER SYSTEM

Project Description: The purpose of this requirement is to acquire a service contract for preventative maintenance and technical support of the AB 3500XL Sequencer (SN# 31309-091) system, to support Food and Drug Administration (FDA) projects concerning seafood safety and public health.

SPECIFIC TASKS

4.1 Task 1 – Yearly Preventative Maintenance (PM)

a. OEM factory trained and certified engineers/technicians (or OEM equivalent compliant) shall travel to the instrument site to perform preventative maintenance on the instrument and controller, yearly, and according to OEM specifications, manuals, and service bulletins.

b. Services shall be performed using Original Equipment Manufacturer (OEM) or OEM certified replacement parts, components, subassemblies, etc.

c. Simultaneously, any maintenance and remedial services/repairs needed to keep or bring the system to compliance shall also be performed.

d. Software updates and upgrades shall be performed to ensure the instrument is operating with the latest versions.

e. Travel, parts, labor, and accommodation shall be included in the contract.

f. Services shall be performed using OEM (or OEM equivalent compliant) diagnostic tools for efficient diagnosis and performance.

g. Engineer/technician performing the work shall be trained in Severe Acute Respiratory

Syndrome (SARS)-CoV-2 workflow solutions and must abide by any policies and requirements in place at the instrument site.

4.2 Task 2 – Technical Support

a. Priority Technical Support via internet, email, phone, or in-person shall be provided.

b. Email and phone support shall be via a dedicated number and email access.

c. Support shall be provided and available 24/7/365 (24 hours/day, 7 days/week, 365days/year).

d. Phone/email response time shall be within two (2) hours.

e. On-site response time shall be within forty-eight (48) hours.

4.3 Task 3 – Repairs

a. OEM factory trained and certified engineers/technicians (or OEM equivalent compliant) shall travel to the instrument site to perform repairs.

b. Repairs shall be performed using OEM (or OEM equivalent compliant) diagnostic tools for efficient diagnosis and performance.

c. Repairs must be performed following OEM specifications, manuals, and service bulletins, using Original Equipment Manufacturer (OEM) or OEM certified replacement parts, components, subassemblies, etc.

d. Engineer/technician performing the work must be trained in SARS-CoV-2 workflow solutions and must abide by any policies and requirements in place at the instrument site.

e. Quick response of OEM factory trained and certified engineers (or OEM equivalent compliant) within 2 business days for remedial repair during the contract period.

f. Shall cover engineer dispatch charges, travel, labor, and accommodation.

g. Service shall be provided on regular workdays.

h. All workmanship shall be warranted for at least sixty (60) days.

4.4 Task 4 – Reporting

a. The Contractor shall commensurate with the completion of each service call (inclusive of service/maintenance calls) provide the end user of the equipment with a signed copy of a field service report/ticket identifying the equipment name, manufacturer, model number and serial number of the equipment being serviced/repaired and detailing the reason for the service call, a detailed description of the work performed, the test instruments or other equipment used to affect the repair or otherwise perform the service, the names (s) and contact information of the technician who performed the repair/service, and for information purposes, the on-site hours expended and parts/components replaced.

5.DELIVERABLES

a. Contractor shall provide calibration kits, reagents, and parts needed for maintenance and repair of the instrument.

b. Planned maintenance services shall have a base plus (4) options.

c. Contractor shall provide service and support for instruments located at the Gulf Coast Seafood Laboratory, 1 Iberville Drive, Dauphin Island, AL 36528.

d. Contractor shall provide a signed report of maintenance and repair, clearly identifying the work performed, delivered as paper copy and/or email in PDF form to the Program Management Office (PMO) contacts and Contracting Officer’s Representative (COR) indicated below in section 15.

Your responses to the questions provided below will assist the Government in selecting the appropriate acquisition method. Page limit: Maximum 2 pages (font size Times New Roman 11 or larger). A copy of the company capability statement will also be accepted. The anticipated period of performance is a 1-year base plus (4) options. After review of the responses received, a pre-solicitation synopsis and formal solicitation may be published in the Federal Business Opportunities.

Responses to this notice must include company name, address, point of contact, size of business pursuant to the NAICS code, and must respond to the following questions:

1. Is your business a small business under the NAICS code?

2. Does your firm qualify as a small disadvantaged business?

3. If disadvantaged, specify if your firm is certified under Section 8(a) of the Small

Business Act?

4. Are you considered a certified HUBZone firm?

5. Are you considered woman-owned or operated business?

6. Are you a certified Service-Disabled Veteran-Owned or Veteran-Owned business?

7. Describe your capability to provide a service contract for preventative maintenance and technical support of the AB 3500XL Sequencer (SN# 31309-091) system.

Shannon Robinson at Shannon.Robinson@fda.hhs.gov on or before 10AM EST on 5/16/2025.

Please Include in the subject line “Sources Sought Response-1285140” when responding.

No solicitation is currently available. Responses to this sources sought synopsis will not be considered adequate responses to the solicitation, a request to be added to a prospective offerors list, or a request to receive a copy of the solicitation.

mailto:Telisha.Wilson@fda.hhs.gov.%C2%A0%20Incluide