Orlando_Fire_Department_-_186269-Orlando_Fire_Department-ZOLL_AutoPulse_3_Year_Worry-Free_Renewal-51_boards_2024.pdf
PDF 96 KB Posted
- Attached to
- AutoPulse Worry-Free Service Plan
- Solicitation number
- S24-0549
- Issued by
- Orange County, Orlando City, Florida
About this file
This document is an Extended Warranty Contract between ZOLL Medical Corporation and the Orlando Fire Department (Customer #186269) for an AutoPulse Worry-Free Service Plan. The contract covers 51 AutoPulse devices and associated batteries and chargers, with a three-year warranty term from October 1, 2024, to September 30, 2027. The service plan includes parts and labor coverage for normal wear and tear, a 7% discount on LifeBand replacements, battery replacement, waived minimum service fees, and accidental damage coverage. The warranty extends to multiple serial-numbered devices across different date ranges, with some prorated terms for specific device groups.
The total contract value is $252,873.90, to be paid in three annual installments of $84,291.30 each in October 2024, 2025, and 2026. Payment terms are Net 30 days per annual invoice, with applicable tax to be added at the time of invoicing. The extended warranty covers repair of units at ZOLL headquarters in Chelmsford, MA, and includes free loaner equipment during repairs. The contract is not transferable or cancelable, though ZOLL will transfer remaining warranty to new equipment under certain conditions if the customer replaces the covered devices.
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| File | Type | Posted |
|---|---|---|
| AutoPulse_Worry-Free_Service_Plan.pdf | ||
| S24-0549_Vendor_Letter.pdf |
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Text version
EXPERTCARE EXTENDED WARRANTY CONTRACT
Orlando Fire Department (Customer # 186269)
ZOLL Medical Corporation 269 Mill Road Chelmsford, MA 01824-4105
(978) 421-9655 Main
(800) 348-9011
(978) 421-0022 Fax
Page 1 of 4 P.O. # _____________________
Attn: Jamie O'Brien (407) 246-3894 / jamie.o'brien@cityoforlando.net
Bill To: Orlando Fire Department P.O. Box 4990 Orlando, FL 32805
Ship To: Orlando Fire Department 911 South Westmoreland Drive Orlando, FL 32805
From: Hannala Farrell Service - Business Administration
(978) 421-6492 / hfarrell@zoll.com
QUOTATION:
Quote Date:
Quote Pricing:
00040813 July 26, 2024 Valid for 60 Days
AutoPulse
Part No Description Contract Dates Qty Price Adj. Price Ext. Price 8889-008730 AutoPulse - Worry-Free Service Plan, 3 Year, Renewal Only
AUTOPULSE-Worry-Free Service Plan, 3 Year, Post Sale, Includes: Parts & labor on normal wear and tear, 7% discount for LifeBand replacements, Battery Replacement, and minimum service fee waived, and Accidental damage coverage (see comments). Shipping and use of a Service Loaner during repairs, no charge shipping. Extended warranty is a continuation of the ZOLL Limited Product Warranty. COMMENTS: ACCIDENTAL DAMAGE Includes one device outer housing replacement/Year, Post Sale/device.
Excludes catastrophic damage/damage deemed beyond repair. Does not include biohazard cleaning.
Serial Number(s): 20462R, 30249, 33796, 33830, 33833, 33836, 33837, 33838, 33847, 33848, 33851, 33853, 33862, 33870, 34479, 34482, 34493, 34494, 34495, 35041, 35050, 35052, 35053, 35054, 35055, 35800, 35801, 35802, 35803, 35804, 35805 & 35806
10/01/2024 to
09/30/2027
32 $5,100.00 $5,100.00 $163,200.00
8889-008730-
AP BATT
3 Year Worry Free Extended Warranty - ZOLL AutoPulse Lithium Ion Battery
Serial Number(s): TBD
10/01/2024
96 $0.00 $0.00 $0.00
8889-008730-
AP CHG
3 Year Worry Free Extended Warranty - ZOLL AutoPulse Multi-Chemistry Charger
Serial Number(s): TBD
10/01/2024
32 $0.00 $0.00 $0.00
8889-008730 AutoPulse - Worry-Free Service Plan, 3 Year, Renewal Only AUTOPULSE-Worry-Free Service Plan, 3 Year, Post Sale, Includes: Parts & labor on normal wear and tear, 7% discount for LifeBand replacements, Battery Replacement, and minimum service fee waived, and Accidental damage coverage (see comments). Shipping and use of a Service Loaner during repairs, no charge shipping. Extended warranty is a continuation of the ZOLL Limited Product Warranty. COMMENTS: ACCIDENTAL DAMAGE Includes one device outer housing replacement/Year, Post Sale/device.
Excludes catastrophic damage/damage deemed beyond repair. Does not include biohazard cleaning.
Serial Number(s): 37884, 37937, 37939, 37940, 37941, 37942, 37943, 37944, 37945, 37946, 37947, 37949, 37964, 37965 & 37966
*This is an 11 month prorated term, based on the annual cost of a 3 Year Worry-Free term ( $1,700.00 divided by 12 = $141.66/Month X 11 months =...
11/01/2024
09/30/2025
15 $1,558.26 $1,558.26 $23,373.90
EXTENDED WARRANTY CONTRACT
ZOLL Medical Corporation 269 Mill Road Chelmsford, MA 01824-4105
(978) 421-9655 Main
(800) 348-9011
(978) 421-0022 Fax
Quote No: 00040813 Continued
AutoPulse
Part No Description Contract Dates Qty Price Adj. Price Ext. Price 8700-0752-01 AutoPulse Lithium Ion Battery
Serial Number(s): TBD
11/01/2024
45 $0.00 $0.00 $0.00
8700-0753-01 AutoPulse Multi-Chemistry Battery Charger
Serial Number(s): TBD
11/01/2024
9 $0.00 $0.00 $0.00
AUTOPULSE-Worry-Free Service Plan, 3 Year, Post Sale, Includes: Parts & labor on normal wear and tear, 7% discount for LifeBand replacements, Battery Replacement, and minimum service fee waived, and Accidental damage coverage (see comments). Shipping and use of a Service Loaner during repairs, no charge shipping. Extended warranty is a continuation of the ZOLL Limited Product Warranty. COMMENTS: ACCIDENTAL DAMAGE Includes one device outer housing replacement/Year, Post Sale/device.
Excludes catastrophic damage/damage deemed beyond repair. Does not include biohazard cleaning.
Serial Number(s): 37884, 37937, 37939, 37940, 37941, 37942, 37943, 37944, 37945, 37946, 37947, 37949, 37964, 37965 & 37966
*This is a 2 year, prorated term, based on the annual cost of a 3 Year Worry-Free term ( $1,700.00 X 2 years = $3,400.00 per board )
10/01/2025
15 $3,400.00 $3,400.00 $51,000.00
8700-0752-01 AutoPulse Lithium Ion Battery
Serial Number(s): TBD
10/01/2025
45 $0.00 $0.00 $0.00
8700-0753-01 AutoPulse Multi-Chemistry Battery Charger
Serial Number(s): TBD
10/01/2025
9 $0.00 $0.00 $0.00
AUTOPULSE-Worry-Free Service Plan, 3 Year, Post Sale, Includes: Parts & labor on normal wear and tear, 7% discount for LifeBand replacements, Battery Replacement, and minimum service fee waived, and Accidental damage coverage (see comments). Shipping and use of a Service Loaner during repairs, no charge shipping. Extended warranty is a continuation of the ZOLL Limited Product Warranty. COMMENTS: ACCIDENTAL DAMAGE Includes one device outer housing replacement/Year, Post Sale/device.
Excludes catastrophic damage/damage deemed beyond repair. Does not include biohazard cleaning.
Serial Number(s): 38085; 38086; 38087;38088
*This is a 2 year 3 month, prorated term, based on the annual cost of a 3 Year Worry-Free term ( $1,700.00 X 2 years, plus $141.70 X 3 months = $3,825 per board
07/01/2025
4 $3,825.00 $3,825.00 $15,300.00
EXTENDED WARRANTY CONTRACT
ZOLL Medical Corporation 269 Mill Road Chelmsford, MA 01824-4105
(978) 421-9655 Main
(800) 348-9011
(978) 421-0022 Fax
Quote No: 00040813 Continued
AutoPulse
Part No Description Contract Dates Qty Price Adj. Price Ext. Price 8700-0752-01 AutoPulse Lithium Ion Battery 07/01/2025
7 $0.00 $0.00 $0.00
8700-0753-01 AutoPulse Multi-Chemistry Battery Charger 07/01/2025
4 $0.00 $0.00 $0.00
TOTAL: $252,873.90
COMMENTS: Annual Payments:
October 2024 = $84,291.30 October 2025 = $84,291.30 October 2026 = $84,291.30 Total contract is $252,873.90 Prices are set firm for each annual installment.
Payment terms are Net 30 days per annual invoice.
1. Applicable tax will be added at the time of invoicing.
2. Payment terms are Net 30 after ZOLL Medical Corporation invoice date. ANNUAL PAYMENTS
3. If PM’s are purchased or applicable: PM work will be scheduled 60-90 days after the agreement is signed.
TERMS & CONDITIONS: The terms and conditions of this contract are set forth in the attachment. By signing this contract, Customer acknowledges having read the terms and conditions and agrees to be bound by them.
ZOLL Medical Corporation
Signature:
Name: Hannala Farrell
Title: Service - Business Administration
Date: __________________________________________________
Orlando Fire Department
Authorized Signature:
Print Name___________________________________________
Title: _________________________________________________
Date: _________________________________________________
ZOLL Medical Corporation Quote No:00040813 EXTENDED WARRANTY CONTRACT for Orlando Fire Department
Extended Warranty Terms and Conditions
1. The ZOLL Extended Warranty (“EW”) extends the term of ZOLL’s Factory Warranty by the number of years selected by the customer. EW coverage commences upon the expiration of the Factory Warranty, and is subject to the terms and conditions contained in the Factory Warranty.
The EW does not apply to accessories.
2. The price of the EW will be invoiced upon ZOLL’s receipt of quote with an authorized signature from the customer and, if available, a purchase order from the customer.
3. The EW is not transferrable and cannot be cancelled. However, if the customer replaces equipment covered by an EW with new ZOLL equipment, upon customer’s request, the remaining time under the EW will be transferred to the new equipment at the end of the factory warranty. All requests to transfer the remaining balance of an EW must be submitted in writing to the ZOLL Service Contracts department within 60 days of date of shipment of new equipment. Failure to submit EW transfer request will result in the forfeiture of remaining EW.
4. If the customer has a claim under an EW, customer must call the ZOLL Help Desk (800-348-9011) to arrange for a Return Authorization in advance of sending the unit for evaluation at ZOLL Headquarters.
5. All repairs are performed at ZOLL headquarters in Chelmsford, MA. If a unit needs to be repaired, upon the customer’s request, a loaner will be provided free of charge pursuant to ZOLL’s Loaner Policy.
6. If no claims are made under the EW during the EW period, the purchase price of the EW is not refundable.
File details come from the government source that posted it. Updated .