Oracle RFI FV.docx

Internal Revenue Service (IRS) Oracle Enterprise License Agreement and Maintenance Support Request for Information (RFI) February 4, 2025

Oracle Enterprise License Agreement Maintenance and Support RFI | ii Introduction This is a Request for Information (RFI) -- hereinafter Notice. This is NOT a solicitation for proposals, proposal abstracts, request for bids or quotations, nor a promise to issue a solicitation in the future. The purpose of this RFI is for the Government to obtain knowledge and information for project planning purposes only.

No proprietary, classified, confidential, or sensitive information should be included in responses to this Notice, unless otherwise appropriately marked by the Respondent. The Government reserves the right to use any non-proprietary technical information received in response to this Notice in any resultant solicitation(s). Do Not Submit any Proposals / Offers / Quotes in response to this Notice.

At a summary level, the Government has interest in and is seeking information regarding the capability of firms who can provide services pertaining to Oracle Enterprise License Agreements and Maintenance.

Project Title / Short Description: Oracle Enterprise License Agreement and Maintenance Support PSC or FSC Code: 7B20 IT and Telecom - High Performance Compute (Hardware And Perpetual License Software) NAICS Codes: 541519 Other Computer Related Services Release Date: February 5, 2025 Response Date: February 12, 2025 Points of Contact and Contact Information:

Name: Erik Stephenson Title: Contracting Officer Email: ERIK.STEPHENSON@IRS.GOV

Name: Matthew Webster TITLE: Information Technology Specialist Email: MATTHEW.J.WEBSTER@IRS.GOV

Name: Donna Ross Title: Management Analyst Email: DONNA.D.ROSS@IRS.GOV

Oracle Enterprise License Agreement and Maintenance Support The objective of this requirement is to consolidate current Oracle Software (SW) maintenance for the products used by the IRS. The brand name reseller must be a Platinum Level experienced, reliable Oracle maintenance vendor, focused on providing high quality service, with fast response and resolution time.

This action will be a total small business set-aside awarded against the NASA Solutions for Enterprise-Wide Procurement (SEWP) vehicle.

Description of Contemplated Services The IRS currently uses Oracle for several Tier 2 databases. Maintenance is required on the Tier 2 databases for all IRS tax processing projects to be upgraded and security patches to meet all bureau security guidelines per the IRS’ Internal Revenue Manual (IRM). The Oracle support will be used to support and maintain previously purchased Perpetual Oracle licenses.

The Contractor shall provide software maintenance and technical assistance to the IRS 7 days a week, 24 hours per day.

RFI Instructions Responses to this RFI are requested in two (2) parts and must be submitted using Attachment C RFI Response Template.

Part I Company Profile Information - IRS seeks company profile information about the firms that provide services positioned to address the requirements discussed above.

Part II Capability - IRS seeks Industry responses to specific questions. Do not include any support documentation for any company other than your own. This is an analysis of your company’s abilities.

Part I: Company Profile Information Responders to this Notice must provide the following company information:

Company Name and Address.

Company technical Point of Contact (POC) information to include name, title, telephone number, and email address.

Applicable NAICS (North American Industry Classification System) Code List active governmentwide contracts that your company has been awarded (GWACs, IDIQs, and BPAs – include applicable SIN) Business Classification / Socio-Economic Status (e.g., large, small, 8(a), women owned, hub-zone, SDB, Service-Disabled Veteran Owned) Subcontracting / partnering / teaming possibilities Part II: Capability Responses to this Notice must include the following:

How is Oracle Rest Data Services (ORDS) licensed? Is it included in Database Enterprise Edition or Application Server Enterprise Edition licensing?

Can we increase/decrease licensing from year to year? This would be useful as we add/replace Exadata hardware, move projects/databases between platforms and/or Exadata Virtual Machines (VMs), and adjust virtual Central Processing Units (vCPUs) assigned to various Exadata Virtual Machines (VMs).

Is there a pricing or feature difference between Oracle Database Enterprise Edition (EE) and Oracle Database Enterprise Edition on Engineered Systems (EE-ES)?

Can the “IRS Authorized User licensing”, as defined in the Statement of Work, be used for all non-production (development/test/pre-production) environments since they are accessed internally only? Even if their corresponding production databases have an external user base? Comment by Johnson Michele D: Reword Are Customer Support Identifiers (CSIs) provided with the purchase of software and support?

Are there levels of Oracle support beyond Premier Support that should be considered?

Can the IRS utilize both “IRS Authorized User” and processor licensing on all platforms (eg. Exadata, Linux on System z, Physical, Solaris M7, etc.)?

Are Oracle Database Enterprise Edition licenses for servers that only host the Oracle Enterprise Manager Cloud Control repository database?

Please provide any additional insights that would help us craft the requirement(s) to best meet our needs to provide the contemplated services.

Terms and Conditions regarding this Notice This Notice does not obligate the Government to award a contract or otherwise pay for the information provided in response. All costs associated with responding to this Notice are solely at the responding party's expense. The Government reserves the right to use information provided by respondents for any purpose deemed necessary and legally appropriate. Further, the Government may contact the vendor for additional information regarding the information submitted as part of this market research effort. Any organization responding to this notice should ensure that its response is complete and sufficiently detailed to allow the Government to determine the organization’s qualifications to perform the work. Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted. After a review of the responses received, a pre-solicitation synopsis and solicitation may be published in Government Point of Entry or other similar source (e.g., GSA E-buy). However, responses to this notice will not be considered adequate responses to a solicitation.

Responses to this notice are not offers and cannot be accepted by the Government to form a binding contract or agreement. The Government will not be obligated to pursue any acquisition alternative as a result of this notice. Responses to the notice will not be returned. Not responding to this notice does not preclude participation in any future solicitation if one is issued.

No proprietary, classified, confidential, or sensitive information should be included in responses to this Notice, unless otherwise appropriately marked by the Respondent. The Government reserves the right to use any non-proprietary technical information received in response to this Notice in any resultant solicitation(s).

Do Not Submit any Proposals/Offers in response to this Notice.

Thank you for your response to this Request for Information.

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