VSA_User_Stories_Final.docx

VIRTUAL SUPERVISION APPLICATION USER STORIES

September 7, 2018 Intake

1. An officer needs to enroll a supervised person (pretrial or post-conviction) face-to-face into the supervision application following a court order for monitoring, so that the information provided by the participant – including biometric, personal and demographic data – is available for reference to verify later contacts for the duration of the supervision period.

2. An officer needs to enroll a supervised person (pretrial or post-conviction) remotely into the supervision application – including biometric, personal and demographic data – following a court order for monitoring, so that the information provided by the supervised person is available for reference to verify later contacts, and so that the person’s signature or acknowledgment of consent is legally sufficient to enforce failure to comply actions.

Maintenance of Records

3. An officer needs to update a supervised person’s record (pretrial or post-conviction) with reported changes to their contact information (e.g., home telephone number) and work schedule, so that the officer can adjust the person’s check-in schedule.

Supervision/Monitoring

4. An officer needs to receive periodic check-in reports from a low-risk supervised person (pretrial or post-conviction). These check-in reports can be submitted remotely through the application and the supervised person’s identity should be validated biometrically. During this interaction, the respondent will use the application to answer prepopulated, monthly check-in questions, and the results stored on the vendor platform.

5. An officer needs to place a supervised person (pretrial or post-conviction) on a curfew for 90 days after receiving a court order which specifically notes that location monitoring equipment should not be used, i.e., without use of a home-inclusion zone and without 24/7 tracking.

6. After an officer receives notice at 3:00 p.m. on a Friday afternoon that one of his supervised persons (pretrial or post-conviction) has tested positive for an illegal drug, but who lives three hours from the nearest office, the officer needs to address this noncompliance in an expedient fashion, as opposed to waiting until Monday to address the matter in-person.

7. After an officer receives notification from law enforcement that a supervised person (pretrial or post-conviction) may be engaging in criminal activity, the officer needs to surveil the person and discover information regarding the person’s daily activities. The court order placing the person on smartphone monitoring does not allow for continuous 24/7 GPS tracking.

8. The officer needs to complete a “virtual home inspection” and assess a supervised person’s new living situation until the officer is able to make an on-site visit to the new residence, after the person informs the officer that she has changed her residence with little or no warning and needed to move quickly. While still in the officer’s territory, the person has moved three hours from the nearest office.

9. An officer needs to verify – periodically and effectively – the residence of a supervised person who begins a term of supervised release with a low-moderate category risk assessment, so that the officer can decrease the number of officer field contacts. The person’s case file shows that while he has never absconded, he has a history of frequently changing residences and is typically delinquent in reporting his changes in residence.

10. An officer needs to (1) monitor a supervised person’s travel (pretrial or post-conviction) outside a predetermined area/zone, and (2) monitor potential physical contact the person may have with an at-risk ex-girlfriend by use of exclusion zones (no-travel areas), so that the officer can determine if the person is violating conditions of release. The low-risk supervised person had recently traveled out of state, without permission, to spend a weekend with his friends. The officer was advised of this unpermitted travel by the supervised person’s ex-girlfriend. Upon discovering who informed his officer about the travel, the supervised person made vengeful statements toward his ex-girlfriend. The supervised person has no history of violence or domestic abuse.

11. An officer in the field conducting home contacts wants to check to see a supervised person’s current location (pretrial or post-conviction) before driving to the supervised person’s residence or work site, so that the officer can make personal contact.

12. An officer needs to verify a supervised person’s location or pattern of movement (pretrial or post-conviction) to assist law enforcement to locate the person, who failed to report to court, resulting in a warrant being issued for her arrest.

Supportive Services

13. An officer needs to create and maintain community contact information for local resources and agencies which are relevant to the needs of supervised persons – e.g., Alcoholics Anonymous meetings, emergency shelters and other social services – and provide this information in the application.

14. An officer needs to help a supervised person (pretrial or post-conviction) remember mental health treatment sessions, scheduled office visits and state court dates by providing reminders. Review of the case background indicates that the supervised person suffers from a mental illness and that many of the unexcused absences are related to memory issues, not willful misconduct.

15. An officer needs to schedule drug testing reminders for several of his/her cases and also needs to receive verification that the supervised persons (pretrial or post-conviction) received the messages, so that the effort to produce reminders is reduced and the number of missed drug tests is reduced.