OPENS RFI Questions.xlsx
XLSX spreadsheet 9 KB Posted
- Solicitation number
- OPENS2025
About this file
This is an Excel spreadsheet containing 5 questions for industry as part of an RFI for an On-Premise Emergency Notification System (OPENS). The questions focus on vendors' capabilities related to cloud vs. on-premises solutions, COTS product customization experience, notification infrastructure requirements (email, phone, SMS), compatibility with analog/VOIP phone lines, and reliance on vendor resources for notification delivery.
The related opportunity is an RFI from FEMA for an on-premise Emergency Notification System to be used in their Operations Center (FOC) and Alternate Operations Center (FAOC), which operate in Sensitive Compartmented Information Facilities (SCIFs). Responses are due by 12:00pm ET on 12/17/2024 and are limited to 5 pages. Vendors must provide company information, capabilities aligned with the draft SOW, and experience with similar contracts. The system must support mission-critical notification requirements with locally hosted infrastructure. FEMA will use responses to determine acquisition strategy and whether to set aside the procurement.
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Other files
| File | Type | Posted |
|---|---|---|
| DHS-FEMA FOC SOW_OPENS_v.2.docx | DOCX document |
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Sheet1
| Number | Question | Answer |
| 1 | With many companies moving to the cloud, or offering software as a service solutions, how long do you foresee continuing to provide maintenance and support for your on-premises notification system solution? | |
| 2 | Can your COTS product be customized or adapted to meet the requirements? Does your company have prior experience with customized COTS products for government agencies? | |
| 3 | Is the COTS product your company provides capable of notification with only on-premises infrastructure (Primarily email, phone calls, and SMS)? | |
| 4 | Does your COTS product work with analog or VOIP phone lines for notification by phone? | |
| 5 | Does your COTS product rely on any resources for notification from your company? (Example: SMS or MMS relay/aggregator, email relay servers, vendor based calling servers, etc.) |
File details come from the government source that posted it. Updated .