RFP NRC-11-R-33-0072 A0002 - Questions and Answers.doc
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- Solicitation number
- OIS-11-286
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Amendment No. A0002 to the Solicitation - Attachment RFP NRC-11-R-33-0072 A0002 - Questions and Answers.doc
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Telecommunications Operations and Support Services (TOSS)
RFP Questions and Responses
RFP: NRC-HQ-11-R-33-0072 Amendment No. A0002
| Item # |
| RFP Reference |
| Question |
NRC
Response
| 1 |
| Page 7, 2.3 Current Operational Environment Attachment A |
| Will the contractor be responsible for the maintenance of the headend? |
Yes, Operations and Maintenance of the headend will be required.
| 2 |
| Page 9, Section 3.1.1 Installation/Repair/Maintenance Attachment A |
| Will NRC please clarify what is meant by limited installation? |
| Please disregard the term “limited”. |
| 3 |
| Page 12, 3.1.8 MACDs Attachment A |
| Will NRC provide training on the Verizon Service@once system? |
| Yes, training will be scheduled by the NRC WITS3 Designated Agency Representative. |
| 4 |
| Page 13, 3.2 Operations and Maintenance Attachment A |
| Will NRC provide desk space in OWFN; TWFN and 3WFN for the contractor to site? |
| The space in OWFN, currently used by the existing contractor, will be the same space used by the new contractor. There will be no desk space in TWFN or 3WFN. |
| 5 |
| Page 12, 3.1.8 MACDs Attachment A |
| Will NRC provide hardware/laptop to access the MagicTM Trouble Ticketing System? |
| Yes, the NRC will provide computers to access the Ticketing System. |
Note 1: Computer access will be provided once the contractor has met all security requirements for access to the NRC local area network.
Note 2: The NRC will be migrating to Remedy by the end of the year.
| 6 |
| Page 17, 3.2.2 Configuration and Property Management Attachment A |
| Will NRC provide space onsite for contractor to maintain inventory? |
| Yes, the contractor will use existing NRC storage space to maintain inventory. |
| 7 |
| Page 7, 2.3 Current Operational Environment Attachment A |
| Does NRC have plans to replace their CAT 5 cabling? |
Yes, cabling will be replaced at a future date for OWFN and TWFN; however, it is not a requirement at this time. The cabling upgrade will be handled as a separate project.
| 8 |
| Page E-5 Proposal Content and Format |
| Will the NRC consider excluding the table of contents from the page count in PART 3 – Technical Approach and Management Plan portion of the proposal? |
| Yes, the table of contents is hereby excluded from the page count. |
| 9 |
| Attachment I – Sample Task Order SOW – Information Request |
| Please supply historical or estimated number of tasks for each category in 4.1 Basic Contract Services to assist us with our pricing efforts. |
| The offeror shall propose the estimated level of effort needed to complete the requirement s in Section 4.0 of Attachment I. |
| 10 |
| General Information Request |
| Would the Government provide a soft copy of the solicitation? |
The solicitation is only being made available at the Government-wide Port of Entry (GPE), which is www.fbo.gov. The solicitation is posted in soft copy on that site. The direct link to the solicitation on that site is https://www.fbo.gov/spg/NRC/OA/DCPM/OIS-11-286/listing.html
| 11 |
| Cost Proposal |
| Are we to submit a cost proposal based on the broad scope of Sample Task Order (Attachment I) and estimated at 22,400 hours? |
| Yes. Refer to provisions E.1, E.2 and E.3 in the solicitation for instructions on how to submit the proposal and how it will be evaluated. |
Part 2 of the proposal shall include:
· The estimated hours as identified in provision E.3, distributed among proposed labor categories with an associated number of hours and the proposed fixed hourly rate per labor category for ATTACHMENT I – SAMPLE TASK ORDER for the BASE YEAR only.
· The Offeror’s proposed labor categories and associated proposed fixed hourly labor rate for each of the proposed labor categories for the Base Year and each Option Year to meet all possible requirements of ATTACHMENT A – ID/IQ CONTRACT SOW. As stated under Section E.2 (ii) PART 2 item 2, the offeror shall also provide a description of the minimum qualifications (education and experience) of each proposed labor category to that could be utilized to negotiate and award task order un the ID/IQ contract. The following SCA Directory of Occupations link may be helpful in this regard: http://www.dol.gov/whd/regs/compliance/wage/SCADirV5/SCADirectVers5.pdf
Section E.2, (ii) PART 2, Item 1 (RFP page E-5) is hereby revised to read as follows: “1. A list of the Offeror’s proposed labor categories and associated proposed fixed hourly labor rate for each of the proposed labor categories for the base year and each option year for ATTACHMENT A – ID/IQ CONTRACT SOW, and for the base year only for ATTACHMENT I – SAMPLE TASK ORDER.”
Section E.3, C. EVALUATED COST/PRICE the first sentence under paragraph 3 under Item 1 is revised to read as follows: “The Government will derive a Total Evaluated Cost/Price* by adding the total cost/price for ATTACHMENT I – SAMPLE TASK ORDER as follows:…”
| 12 |
| Section 1 |
| Will the Government provide guidance as to the relative weighting of the objectives in Section 1? May we presume the realistic mix of personnel includes FTE’s and Part Time employees? |
| The relative importance of evaluation factors for the proposal is stated in solicitation provision E.3. See also the response to question 11 above. |
See provision E.3. The Offeror’s must propose the labor mix as part of their TECHNICAL APPROACH AND MANAGEMENT PLAN.
| 13 |
| SOW, Section 3.1.7, Voice Mail |
| What is in current use, “Communication Manager” or “Divinity”, and what version? How many units are supported? |
| 1. The voicemail system is NetVanta Unified Communications Solutions provided by ADTRAN Networks Canada, Inc. |
2. Operating System: MS Windows XP Professional (Version 2002 SP3)
3. Approx. 3,600 mailboxes in use.
| 14 |
| Page E-5 Proposal Content and Format |
| Are front matter sheets such as Company Profile, Table of Contents, Compliance Matrix, etc., counted toward the page count limitation? |
| The front matter sheets such as Company Profile and Compliance Matrix will be counted toward the page limitation. |
See response to Question 8 above - The Table of Contents will not be counted toward the page limitation.
| 15 |
| Page E-5 Proposal Content and Format |
| Is any readable format acceptable? Often, Times New Roman 12 pt is specified with 1” borders top, bottom, and sides [are] specified. And 10 pitch is acceptable for charts and tables |
| The NRC standard is Arial 11 pt. However, New Roman 12 pt with 1” borders top, bottom, and sides are acceptable. |
10 pt is acceptable for charts and tables.
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