OHWS PWS and PRS_Final.pdf

Ver. January 2021

PERFORMANCE WORK STATEMENT (PWS)

FOR

Optimizing the Human Weapons System Services

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform OHWS – Optimizing the Human Weapon Services, as defined in this PWS.

1.1.1 Objectives: The purpose of placing OHWS program Specialists for aircrew is to reduce frequency and severity of injuries and time lost from service, improve long term quality of life, optimize human performance/readiness, avoid injury prior to occurrence, increase aircrew production, and support fighter aircrew retention.

1.2 Background: 100% of the 173 FW rated pilots have experienced some type of spine discomfort during their career. According to a study performed by the Unites States Air force School of Aerospace Medicine, Neck pain is a significant factor impacting pilot performance and quality of life, and rates of injury have increased over the years. The Optimizing the Human Weapon Services (OHWS) is designed to meet the unique physical needs of the rated pilots. Conditioning is accomplished through a comprehensive, coordinated, multi-disciplinary “pre-habilitative” physical training program with focused strength and conditioning, performance nutrition, and physical therapy. The purpose of placing OHWS Specialists on base is to reduce frequency and severity of injuries and time lost from service, improve long term quality of life, optimize human performance/ readiness, avoid injury prior to occurrence, increase pilot production, and support pilot retention.

1.3 Period of Performance (PoP): The Period of Performance shall be 1 Base Year of 12 months and four 12-month option years.

1.4 General Information:

1.4.1 Place and Performance of Services: The contractor shall provide services between the hours of 7:00AM-4:00PM Monday through Friday and during 173 FW Regularly Scheduled Drills (RSDs), except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. On scheduled night weeks, the standard times will fluctuate based on the flying schedule but will not be in excess of a 9 hour day, during the summer months, the schedule could be as late as 3:00PM-12:00AM. The 173 FW will provide at least two weeks’ notice requiring a change to the standard operating hours. Performance shall be at Kingsley Field Air National Guard Base, OR current facilities are housed in building 243. The contractor shall maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force is essential.

1.4.1.1 Telework: The Government does not permit the contractor to telework in support of this requirement. In furtherance of Continuity of Operations Planning (COOP), a telework program may be enacted to ensure that the Government's mission-critical operations stay operational during times of national emergency or incidents of national significance. Telework shall be at no additional cost to the Government.

1.4.1.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.1.3 The contractor’s employees shall become familiar with and obey the regulations of the installation, including fire, traffic, safety, and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall always carry proper identification with them and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance. The Government reserves the right to direct the removal of an employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.2 Recognized Holidays: The following are recognized United States (US) holidays.

The contractor shall not perform services on these days:

1.4.2.1 New Year’s Day: January 1st

1.4.2.2 Martin Luther King, Jr.’s Birthday

1.4.2.3 President’s Day

1.4.2.4 Memorial Day

1.4.2.5 Juneteenth

1.4.2.6 Independence Day: July 4th

1.4.2.7 Labor Day

1.4.2.8 Columbus Day

1.4.2.9 Veteran’s Day: November 11th

1.4.2.10 Thanksgiving Day

1.4.2.11 Christmas Day: December 25th

1.4.3 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means, by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS). A final QCP shall be submitted to the Contracting Officer Representative (COR) NLT 10 working days after contract award. After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO’s) acceptance in writing of any proposed changes to its QCP.

1.4.3.1 The plan shall include, as a minimum, an inspection system covering all the services contained in this PWS to include those listed on the Services Summary. In addition, it shall include the methods for identifying and preventing defects in the quality of service performed before the level of performance becomes unacceptable; and the procedures for maintaining on site record of all inspections conducted by the Contractor and necessary corrective action taken. It must specify the areas to be inspected on either a scheduled or unscheduled basis, how often inspections will be accomplished, or the title of the individual(s) who will perform the inspection. As part of the QCP, the contractor shall submit a monthly summary report to the COR.

1.4.4 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.5 Access and General Protection/Security Policy and Procedures. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the Contracting Officer’s Representative (COR). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the local installation’s Security Forces, Director of Emergency Services, or local Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by DoD, Headquarters Air Force (HAF) and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1 The contractor shall obtain base identification and vehicle passes, if required, for all contractor personnel who make frequent visits to or perform work on the Air Force installation(s) cited in the contract. Contractor personnel are required to wear or prominently display installation identification badges or contractor-furnished, contractor identification badges while visiting or performing work on the installation.

1.4.5.2 The contractor shall submit a written request on company letterhead to the contracting officer listing the following: contract number, location of work site, start and stop dates, and names of employees and subcontractor employees needing access to the base. The letter will also specify the individual(s) authorized to sign for a request for base identification credentials or vehicle passes. The contracting officer will endorse the request and forward it to the issuing base pass and registration office or Security Forces for processing. When reporting to the registration office, the authorized contractor individual(s) should provide a valid driver s license, current vehicle registration, valid vehicle insurance certificate, and any additional requirements to comply with local security procedures to obtain a vehicle pass.

1.4.5.3 During performance of the contract, the contractor shall be responsible for obtaining required identification for newly assigned personnel and for prompt return of credentials and vehicle passes for any employee who no longer requires access to the work site.

1.4.5.4 When work under this contract requires unescorted entry to controlled or restricted areas, the contractor shall comply with AFI 31-101, Integrated Defense, and DODMAN5200.02_AFMAN 16-1405, Air Force Personnel Security Program.

1.4.5.5 Upon completion or termination of the contract or expiration of the identification passes, the prime contractor shall ensure that all base identification passes issued to employees and subcontractor employees are returned to the issuing office.

1.4.5.6. Failure to comply with these requirements may result in withholding of final payment.

1.4.5.1. Reserved

1.4.5.1.2. Contractors and their personnel shall use the following procedures to obtain Common Access Cards (CAC):

(a) Contractors shall provide a listing of personnel who require a CAC to the contracting officer. The Government will provide the contractor instruction on how to complete the Contractor Verification System (CVS) application and then notify the contractor when approved.

1.4.5.1.3 Contractor personnel shall obtain a CAC from the nearest Real Time Automated Personnel Identification Documentation System (RAPIDS) Issuing Facility (typically the local Military Personnel Flight (MPF)). At the RAPIDS station, the RAPIDS Verification Officer will verify the contractor employee by Social Security Number (SSN) and two forms of identification. Identity source documents must come from the list of acceptable documents included in Form I-9, OMB No. 1615-0047, "Employment Eligibility Verification". Consistent with applicable law, at least one document from the Form I-9 list shall be a valid (unexpired) State or Federal Government-issued picture ID.

The Identity documents will be inspected for authenticity and scanned and stored in the

DEERS upon issuance of an ID. The photo ID requirement cannot be waived, consistent with applicable statutory requirements. The Verification Officer will capture primary and alternate fingerprints, picture, and updates to DEERS, and will then issue a CAC. Issued CACs will be valid for no longer than three years, or until the individual's contract end date (inclusive of any options), whichever is earlier.

1.4.5.1.4 During the performance period of the contract, the contractor shall:

1.4.5.1.5 Within 7 working days of any changes to the listing of the contract personnel authorized a CAC, provide an updated listing to the contracting officer who will provide the updated listing to the authorizing Government official.

1.4.5.1.6 Return CACs in accordance with local policy/directives within 7 working days of a change in status for contractor personnel who no longer require logical or physical access.

1.4.5.1.7 Return CACs in accordance with local policy/directives within 7 working days following a CACs expiration date; and

1.4.5.1.8 Report lost or stolen CACs in accordance with local policy/directives.

1.4.5.1.9 Within 7 working days following completion/termination of the contract, the contractor shall return all CACs issued to their personnel to the issuing office or the location specified by local policy/directives. A receipt for each returned card shall be provided to the TA/COR

1.4.5.1.10 Failure to comply with these requirements may result in withholding of final payment.

1.4.5.2 For Contractors that do not require CAC but require access to a DoD Facility and/or Installation. Contractor and all associated sub-contractors’ employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Air Force Instruction (AFI) 10-245, AFI 31-101 and Air Force Manual (AFMAN) 31-113), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative)

1.4.5.3 Antiterrorism Awareness Level I Training (AT Level I). All contractor employees, to include subcontractor employees, requiring access to US Government installations, facilities and controlled access areas shall complete AT Level I training within 15 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. AT Level I may be accomplished by a Level I qualified instructor, completing the Force Protection computer-based training (CBT) course on the Advanced Distributed Learning System (ADLS) or Joint Knowledge Online at http://jko.jten.mil. Tracking for each contractor or subcontractor employee is the responsibility of the COR or unit AT Representative. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee to the COR within 15 calendar days after completion of training by each employee or subcontractor personnel.

1.4.5.4 Reserved.

1.4.5.5 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.6 Use of Government Information Systems (IS) and access to Government networks is a revocable privilege, not a right. Users are the foundation of the DoD strategy, and their actions affect the most vulnerable portion of the Air Force Infostructure. Contractor employees shall have a favorable background investigation or hold a security clearance and access approvals commensurate with the level of information processed or available on the system. Contractor employees shall:

1.4.5.6.1 Comply with the command's Acceptable Use Policy (AUP) for Government owned IS and sign an AUP prior to or upon account activation.

1.4.5.6.2 Complete initial and/or annual Information Assurance (IA) training as required by applicable Air Force/ANG policy.

1.4.5.6.3 Mark and safeguard files, output products, and storage media per classification level and disseminate them only to individuals authorized to receive them with a valid need to know.

1.4.5.6.4 Protect IS and IS peripherals located in their respective areas in accordance with physical security and data protection requirements.

1.4.5.6.5 Practice safe network and Internet operating principles and take no actions that threaten the integrity of the system or network.

1.4.5.7 Advanced Distributed Learning Service (ADLS). All contractor employees and associated sub-contractor employees assigned to work on a government site and/or requiring access to a DoD network will be required to register with ADLS at commencement of services to complete the necessary training required of them initially and annually for the duration of the contract (i.e., DoD IAA Cyber Awareness, Protecting Sensitive Information, Force Protection, etc.). ADLS website:

https://golearn.csd.disa.mil/kc/rso/login/ADLS_login.asp

1.4.5.10 Protection of Personally Identifiable Information (PII). The contractor shall protect all PII encountered in the performance of services in accordance with Defense Federal Acquisition Regulation Supplement (DFARS) 224.103 Personally Identifiable Information and Department of Defense Directive (DoDD) 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals whose PII has been compromised.

1.4.5.11 Requirement for OPSEC Training. In accordance with AFI 10-701, Operations Security, OPSEC PMs/Signature Managers/Coordinators will provide OPSEC training or training materials to contract employees within 30 days of employees’ initial assignment to the contract and prior to having access to any critical information (CI) and annually thereafter. General organizational orientations may need to be supplemented by duty-related orientations in the work center targeted toward specific critical information and vulnerabilities associated with the work. Initial training (OPSEC 1301 - OPSEC Fundamentals) is located on the ADLS website and refresher OPSEC training is conducted annually (at Commander's Call). The contractor shall submit certificates of completion for each contractor employee to the COR within 15 calendar days after completion of training.

1.4.5.14 Reserved

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.7 Special Qualifications: Certification from the National Athletic Trainer’s Association (NATA) and the license to practice in the State of Oregon and current license from the Oregon State Board of Physical Therapy (PT) are required for workers under this contract. Other requirements include Certified Athletic Trainer (CAT) and PT License for State of Oregon, CPR/AED Certified, NATA and PT continuing education compliance, and workers must have worked directly with workers’ compensation patients under the supervision of a Licensed United States Physician or Physical Therapist. The contractor shall ensure all employees possess all required licenses for services rendered in the performance of this contract. This does not include education or other qualifications for the position in which the contractor employee is performing, dress codes, or other information. (NOTE: The Government does not provide training to contractors.

Contractors must ensure that any personnel performing under a contract are fully trained, licensed, certified, and otherwise qualified to provide services.)

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR 42.5.

The KO, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced.

The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO.

The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities. Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed.

1.4.10.1 The contractor shall retrieve all identification media (including vehicle passes) from its employees who depart employment for any reason. The contractor shall return all identification media (i.e., badges and vehicles pass) to the KO within 14 days of an employee’s departure.

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero-tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at

FAR 22.17.

1.4.12 Reserved

1.4.13 Data Rights: The Government has unlimited rights to all documents/materials produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.4.14 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications, or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.4.15 Reserved

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.3 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.5 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.6 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.9 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms:

AT/OPSEC Antiterrorism/Operational Security AUP Acceptable Use Policy BI Background Investigation CAT Certified Athletic Trainer CBT Computer Based Test CM Contract Manager COR Contracting Officer Representative DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense FAR Federal Acquisition Regulation GFP/M/E/S Government Furnished Property/Material/Equipment/Services HSPD Homeland Security Presidential Directive IA Information Assurance IS Information System(s) KO Contracting Officer NATA National Athletic Trainer’s Association

NGB National Guard Bureau OCI Organizational Conflict of Interest OHWS Optimizing the Human Weapons System PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PT Physical Therapy PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SCR Service Contract Reporting SSN Social Security Number TE Technical Exhibit TSDB Terrorist Screening Database

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S):

The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property: The Government will furnish the necessary workspace for the contractor to perform services outlined in this PWS to include desk space, telephones, computers, and other items necessary to maintain an office environment. Contractors should be prepared to work in a 300 sq. ft. facility although larger accommodations may be possible. The Government may increase the work area at their discretion.

3.2 Materials: None

3.3 Equipment: None

3.4 Services: None

3.5 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

4.1.1 HIPAA compliant software to perform all functions and communications of Electronic Medical Records

4.1.2 Equipment to meet the technical needs of the program. At a minimum, the Contractor must have equipment to strengthen the neck, back, and spine in a preventative manner.

5.0 Requirements: The contractor shall provide all personnel, tools, materials, supervision, quality control necessary, and equipment except as specified as Government Furnished, to provide and perform injury prevention and mitigation, pre-habilitation services, and human performance optimization services to rated personnel assigned to the 173 Fighter Wing or its associated units. The Contractor shall furnish consultation and reports, like the range of services found in a commercial facility, as well as services specialized to meet the needs of fighter aircrew. Services provided by the contractor shall include the following: initial assessment of each aircrew, care for personnel who individually seek the services of OHWS Specialist; subject matter expertise concerning pre-habilitation evaluation/assessment, injury prevention, accommodation processes and implementation, ergonomic assessment and implementation, remedial training, and optimized performance physical training (e.g., strength and conditioning for fighter aircrew). At the discretion of the government, the contractor shall provide the following resources under this contract: licensed Physical Therapist and/or licensed Athletic Trainer and/or licensed Strength and Conditioning coach.

5.1 Primary Injury Pre-habilitation: The Contractor shall evaluate and provide Pre-habilitation of all injured pilots who request the services to avoid secondary injuries.

Fully communicate with referring provider (if necessary), unit medical staff, and unit management in a fully HIPAA compliant fashion during the full duration of treatment regarding client’s progress and return to duty status.

5.1.2 Each client shall receive an initial appointment within one week when referred for OHWS services. Follow up appointments will be based on need and pre-habilitative plans.

5.1.2.1 Contractor is to provide an evaluation and assessment to the Flight Medicine Clinic after initial appointment.

5.1.2.2 Contractor will communicate with the unit’s flight surgeon for concerns for any significant musculoskeletal issues.

5.1.3 The contractor shall track the status of all aircrew who are currently being followed in the OHWS program. Due NLT 3 business days after the final business day of each month, the contractor shall provide the COR a status report which will include an aggregate number of

• new aircrew (in the program less than one week),

• aircrew established in the program (whose progress is on track), and

• aircrew who are not making expected progress. In conjunction with the written report to the COR, the contractor shall brief squadron-assigned military medical personnel on the status of each aircrew member who is not making expected progress, in order to establish or adjust additional plans and/or referrals. Briefing date(s) shall be coordinated with unit COR.

5.1.4 The Contractor shall establish relationships with Klamath Falls/Medford/Bend, Oregon- area physicians who accept Tri-Care medical coverage, to facilitate full-spectrum treatment, continuity of care, and coordinated case management.

Establishment and maintenance of such relationships shall include in-person and telephone communication. Contractor shall analyze all Primary Injury cases for potential Secondary Injury likelihood and impacts. These factors shall be considered in all treatment plans, and when identified, will be communicated in writing, or via E-Mail NLT the close of business of the same day of determination to unit medical staff.

Contractor shall evaluate and provide secondary prevention rehabilitation for all eligible members when requested by member or unit medical staff. This includes job-related and off duty musculoskeletal pain which is not duty-limiting at the time of analysis, but affects member quality of life at work and may lead to a lost-time or duty-limiting injury in the future.

5.1.5 Personnel choosing the OHWS Specialist for secondary prevention shall receive an initial evaluation within two weeks of referral unless for reasons outside the contractor’s control. Justifiable reasons for delay include installation closure, employee vacation, and Unit Drill schedule in the case of geographically distant Traditional Guardsmen, contractor capacity restraints, or acts of God.

5.2 Injury Prevention Services: Provide all forms of “primary” injury (acute and/or duty-limiting) prevention services; to include but not limited to: physical capacity as well as new member assessments, personnel health education, nutrition advising.

5.2.1 At the time of initial aircrew member evaluations, the contract employee shall explain to members the current OHWS capabilities and limitations, describe how care is accessed through OHWS, and brief member which OHWS personnel are best-qualified in the subject areas.

5.2.1.1. Individual Training Plans will be initiated beginning at the contract start date and shall include individual fitness assessment results, feedback sessions, unique training plans, and any modifications to the plan based on the physical performance status of the aircrew.

5.2.2 Advise management on provision of medical accommodation in accordance with Americans with Disabilities Act (ADA) and Equal Employment Opportunity Commission (EEOC). These services are to include but not limited to services to meet job requirements from physical capacity assessments, fitness training, and ergonomics.

5.2.3 The contractor shall manage client appointment schedules, individual OHWS Specialist work schedules, and reporting of all members who fail to attend their scheduled appointments in writing or E-mail to the COR within 24 hours of the missed appointment.

5.3 The Contractor shall provide treatment and preventative services of spinal injuries, when medically appropriate, utilizing MedX™ equipment or equal to include: Medical Lumbar, Medical Cervical, Exercise Rotary Torso, and Exercise Stretch. HPP services shall include soft tissue manipulation and/or joint manipulation as required for injury prevention and rehabilitation. Clients may also request this form of treatment in their scheduled appointments, Post-Flight Flex Time, and/or during walk-ins.

5.4 OHWS Specialist services are only available for rated military members. The contractor will be given a list of individuals authorized under this program.

5.5 “Human Performance” and “Injury Trending” Metrics. NLT 3 business days after the last business day of each month, the contractor shall produce an “Injury Trending” metrics written report to include: injuries within the 173 FW pilot populace, age of injury types, origin of injury, types of injuries, deployed vs. non- deployed injuries, cost analysis of injury rehabilitation sessions, comparative billing of each injury rehabilitation session, cancellation/no-show rates, injuries which require surgery, and trends of injuries over periods of time. “Human Performance” metrics shall be gathered bi- yearly (NLT 31 March & 30 September) to assess fighter pilot’s compliance with the human performance program. The factors for the “Human Performance” metrics will be low back strength, neck strength, and spine strength measured at varying weights and angles. However, these metrics may be adjusted with concurrence of the contractor and the KO.

5.6 Most days there will be two flights (GOs); after the First and/or Second Go, the Contractor shall provide a Post-Flight Flex Time, minimum of 60 minutes, but no longer than 90 minutes, that will allow for members to be seen after flying to tend to any immediate flying related injuries or problems. Post-Flight Flex Time shall be based off the scheduled first takeoff of each flying go per day. The Post-Flight Flex Time will normally begin one hour after the first scheduled takeoff of each go. This will allow and account for “Walk-ins” if there is a low demand for immediate triage during the Post- Flight Flex Time.

5.7 Contractor shall obtain appropriate malpractice insurance and provide proof of coverage to the COR/KO within 15 days after contract award.

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication (Chapter/Page)

Date of Publication

Mandatory or Advisory

Website

Federal Acquisition Regulation https://www.acquisition.gov/?q=browsefar Defense Federal Acquisition

Regulation Supplement http://www.acq.osd.mil/dpap/dars/dfarspgi/current/in dex.html or https://www.acquisition.gov/dfars Joint Travel Regulation (JTR) https://www.defensetravel.dod.mil/site/travelreg.cfm

DoDM 1000.13-M-V1

DoD Identification (ID) Cards (Enclosure 2, paragraph 3.b)

01/23/2014 (Change 1:

07/28/2020) http://www.esd.whs.mil/Directives/issuances/dodm

Federal Information Processing Standards (FIPS) Publication 201-2

Personal Identity Verification (PIV) of Federal Employees and Contractors

(Paragraph 9)

August 2013 http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.201 -2.pdf

DoDM 5200.2 Procedures for the DoD Personnel Security Program

(PSP)

04/03/2017 https://www.esd.whs.mil/Directives/issuances/dodm/

DoDI 5200.46 DoD Investigative and Adjudicative Guidance for Issuing the Common

Access Card (CAC)

09/09/14 (Change 1:

05/04/2018) https://www.esd.whs.mil/Directives/issuances/dodi/

Homeland Security Presidential Directive (HSPD)-12

Policy for a Common Identification Standard for Federal Employees and

Contractors

08/27/2004 https://www.dhs.gov/homeland-security-presidential-directive-12

DoDI 5400.11 Department of Defense Privacy and

Civil Liberties Programs

01/29/2019 https://www.esd.whs.mil/Directives/issuances/dodi/

DoD 5400.11-R Department of Defense Privacy

Program

05/14/2007 https://www.esd.whs.mil/Directives/issuances/dodm/

DoDD 8140.01 Cyberspace Workforce Management

10/05/2020 https://www.esd.whs.mil/Directives/issuances/dodd/

DoD 8570.01-M Information Assurance Workforce

Improvement Program

12/19/2005 (Change 4:

11/10/2015) https://www.esd.whs.mil/Directives/issuances/dodm/

DoD 5220.22-M National Industrial Security Program

Operating Manual (NISPOM)

02/28/2006 (Change 2:

05/18/2016) https://www.esd.whs.mil/Directives/issuances/dodm/

AFI 10-245

Antiterrorism

03/28/2013 (Certified current

03/30/2017) https://www.e-publishing.af.mil/Product- Index/#/?view=pubs&orgID=10141&catID=1&series

=-1&modID=449&tabID=131

AFI 31-101

Security Forces Standards and

Procedures

08/18/2020 https://www.e-publishing.af.mil/Product-

AFMAN 31-113

Security Forces Standards and

Procedures

03/05/2013 Change 1:

12/02/2015 https://www.e-publishing.af.mil/Product-

AFPD 17-1

Information Dominance Governance and Management

04/12/2016 https://www.e-publishing.af.mil/Product-

AFMAN 17-1301

Computer Security (COMPUSEC)

02/12/2020 https://www.e-publishing.af.mil/Product-

AFI 10-701

Operations Security

7/24/2019 (Change 1:

06/09/2020) https://www.e-publishing.af.mil/Product-

6.1 Applicable Forms: Forms applicable to the PWS are listed below:

Form Date Website

DD 1172-2

Application for Identification Card/DEERS Enrollment

Mar 2017 http://www.dtic.mil/whs/directives/forms/index.htm

I-9 Employment Eligibility Verification

10/21/2019 https://www.uscis.gov/sites/default/files/files/form/i-9.pdf

DD 441

Department of Defense Security

Agreement

Feb 2020 http://www.dtic.mil/whs/directives/forms/dd/ddforms0001-0499.htm

DD 250

Material Inspection and Receiving

Report

Aug 2000 https://www.esd.whs.mil/Directives/forms/dd0001_0499/

TECHNICAL EXHIBIT 1

Performance Requirements Summary (PRS)

This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

Performance

Objective Performance Standard Acceptable Quality

Levels (AQL) Surveillance Method / By

Whom

5.1 Primary Injury Rehabilitation

The Contractor shall evaluate and provide services to all pilots who request the services each month.

No more than 1 client per month fail to receive care if requested

Monthly record, report Reviews, and client feedback / COR

5.1.2 Initial

Appointments

Each client shall receive an initial appointment within one week when referred for OHWS services

No more than 1 client per month receives an initial appointment later than one week after services are requested

Monthly record, report Reviews, and client feedback / COR

5.1.3 Client

Tracking and Reporting

The contractor shall provide the COR a status report which will include an aggregate number of

• new aircrew (in the program less than one week),

• aircrew established in the program (whose progress is on track), and

• aircrew who are not making expected progress

100% of the time, the report will be received by the

COR NLT 3

business days after the last business day of the month

Review of monthly report / COR

5.1.5 Secondar Prevention

Appointment

Personnel choosing the OHWS Specialist for secondary prevention shall receive an initial evaluation within two weeks of referral

No more than 1 client per month receive care later than two weeks after requested

Monthly record, report Reviews, and client feedback / COR

5.2.1.1 Individual Training

plans

Individual Training Plans will be initiated beginning at the contract start date and shall include individual fitness

100% of the personnel receiving care will have an individual Training plan

Monthly record, report Reviews, and client feedback / COR assessment results, feedback sessions, unique training plans, and any modifications to the plan based on the physical performance status of the aircrew

5.3 Spinal Injury Treatment

and Preventative

Care

The Contractor shall provide treatment and preventative services of spinal injuries, when medically appropriate

2 occurrences of a client failing to receive Spinal injury treatment and/or preventative care if requested per month

Monthly record, report Reviews, and client feedback / COR

5.5 “Human

Performance” and “Injury Trending” Metrics

The Contractor shall produce a “Human

Performance” and “Injury Trending” metrics written report NLT 3 business days after the last business day of the month

100% of the time, the report will be received by the

COR NLT 3

business days after the last business day of the month

Review of monthly report / COR

5.6 Post Flight Flex Time

The Contractor shall provide a Post-Flight Flex

Time, minimum of 60 minutes, but no longer than 90 minutes, that will allow for members to be seen after flying to tend to any immediate flying related injuries or problems

No More than 2 occurrences per month of failing to provide at least 60 minutes of post flight flex time after

1st and 2nd Go’s

Monthly record, report Reviews, and client feedback / COR

TECHNICAL EXHIBIT 2

Deliverables Schedule

PWS Reference / Deliverable Title

Frequency Number of Copies

Medium/Format Submit To

1.4.5.3 AT Level 1

Awareness Training

Certificates

Provide within 15 calendar days after employee completes training.

1 Electronic Submission

COR

1.4.5.11 OPSEC

Training Certificates

Provide within 15 calendar days after employee completes training.

1 Electronic Submission

COR

1.4.10 Identification

Media

Return within 14 days of employee’s departure from contract performance.

Original(s) Hard Copy KO

5.1.3 Client Status

Report

NLT 3 Business Days after the last business day of the month

1 Electronic Submission

COR

5.5 “Human

Performance” and “Injury Trending”

Metric

NLT 31 March & 30 September

1 Electronic Submission

COR

5.7 Malpractice Insurance

Provide Proof of Coverage within 15 days after contract award

1 Electronic Submission

KO/COR