Attachment_B_Past_Perf.docx

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Online database services for news, business and financial, public records, and legal information
Solicitation number
OAS-CAO-R-17-0040
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Attachment B - Past Performance Questionnaire

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ATTACHMENT B

PAST PERFORMANCE QUESTIONNAIRE

OAS-CAO-R-17-0040

Please email this completed form to solicitiations@oa.eop.gov.

A. Respondent/Agency Information Firm/Agency Installation:

Printed Name of Respondent:

Title:

Phone:

Email:

Digital Signature of Respondent:

Contract/Project/Task Order Information. Complete the general contract information below.

Name of Firm/Contractor:

Contract/Task Order Number:

Contract Type:

Project Title/Brief Description of Work:

Total Dollar Amount of Contract (Base/Options):

Performance Period:

Type of Labor Used:

Completion Date:

B. Past Performance Survey: For the purposes of this survey the government will receive an overall assessment of how well the contractor can perform in accordance with the solicitation requirements, using the ratings below. In responding to the survey please explain Exceptional and Unacceptable ratings in the narrative section.

Respondent may be contacted to clarify comments or ratings. In order for the government to review and assess the contractors past performance rating, please use the following ratings to describe the offeror’s performance on your contract.

Rating
Description
Exceptional
The Offeror’s performance exceeded specified performance capabilities. Past performance demonstrates benefit to the Government with no quality issues. No potential exists for disruption of schedule, increase in cost, or degradation of performance.
Good
The Offeror’s performance exceeded some contractual requirements while meeting other contractual requirements. Past performance demonstrates benefit to the Government with minor quality issues that do not impact achievement of contract requirements. Minimal potential exists for disruption of schedule, increase in cost, or degradation of performance.
Acceptable
The Offeror’s performance met all contractual requirements. Past performance demonstrates some quality problems that do not impact achievement of contract requirements. Some potential exists for disruption of schedule, increase in cost, or degradation of performance.
Unacceptable
The Offeror’s performance clearly failed to meet minimum contractual requirements. Past performance demonstrates non-compliances that may compromise the achievement of contract requirements. Significant potential exists for disruption of schedule, increase in cost, or degradation of performance.
Neutral
The Offeror has no relevant past performance history available for evaluation.

Management Effectiveness

1. Contractor effectively managed the contract requirements.

Please select one rating: Exceptional Good Acceptable Unacceptable Neutral Narrative:

Quality and Timeliness

2. Contractor provided quality and timely service.

Please select one rating: Exceptional Good Acceptable Unacceptable Neutral Narrative:

3. Contractor identified and corrected problems in a timely manner.

Please select one rating: Exceptional Good Acceptable Unacceptable Neutral Narrative:

4. How well did the contractor respond to emergency requests? Please indicate the delivery time frame below if applicable.

Please select one rating: Exceptional Good Acceptable Unacceptable Neutral Narrative:

Customer Satisfaction

5. Contractor maintained a professional working relationship.

Please select one rating: Exceptional Good Acceptable Unacceptable Neutral Narrative:

6. Contractor was reasonable and responsive in resolving customer complaints.

Please select one rating: Exceptional Good Acceptable Unacceptable Neutral Narrative:

7. Contractor was flexible in responding to customer requirements.

Please select one rating: Exceptional Good Acceptable Unacceptable Neutral Narrative:

8. Overall customer satisfaction.

Please select one rating: Exceptional Good Acceptable Unacceptable Neutral Narrative:

9. Would your office award another contract to this Contractor?

Please select one: Yes No Narrative:

10. What is the overall rating you would give the Contractor for this project?

Please select one rating: Exceptional Good Acceptable Unacceptable Neutral

Additional comments:

File details come from the government source that posted it. Updated .