NTSR PWS Draft 1 May 20.pdf

DRAFT

PERFORMANCE WORK STATEMENT (PWS)

FOR

UNITED STATES TRANSPORTATION COMMAND

DEFENSE PERSONAL PROPERTY DIRECTORATE

NON-TEMPORARY STORAGE OF RETROGRADE CONTAINERIZED HOUSEHOLD GOODS &

UNACCOMPANIED BAGGAGE

01 May 2020

1. DESCRIPTION OF SERVICES:

1.1. Background/General: The United States Transportation Command (USTRANSCOM) manages Department of

Defense (DoD) sponsored shipments and non-temporary storage (NTS) of retrograde containerized household goods (HHG) and unaccompanied baggage (UB) belonging to DoD military service members, DoD Civilian and U. S. Coast Guard members (collectively customers). This requirement is for storage services as detailed in this Performance Work Statement (PWS).

1.2. Scope of Work: The contractor shall provide all personnel, supervision, training, licenses, permits and equipment necessary to perform the tasks as identified herein for the storage of retrograde containerized HHG and UB entering the Eastern and/or Western United States (CONUS) as applicable, in accordance with (IAW) Defense Transportation Regulations (DTR) Parts II, IV and V (http://www.transcom.mil/dtr/dtrHome/) , Joint Travel Regulations (JTR)/(http://www.defensetravel.dod.mil/site/travelreg.cfm), CONUS Personal Property Consignment Instruction Guide, (PPCIG) (https://move.mil/sme), Consignment Guide OCONUS (PPCIG-OL) (https://move.mil/sme) and all other applicable regulations. The contractor shall assume all responsibility from point of receipt to the point custody of HHG/UB transfers to a receiving party. The contractor’s responsibilities include but are not limited to: (1) operating storage facility(s), (2) handling-in HHG/UB, (3) storage of HHG/UB, ensuring adequate protection of shipments is provided at all times, (4) handling-out, and (5) resolving HHG/UB loss or damage claims.

1.3. Contractor Duties:

1.3.1. Contractor Transition:

1.3.1.1. For phase-in, the contractor shall be fully operational to begin accepting HHG/UB shipments and associated documentation not later than 120 days after award, as directed by the Contracting Officer. Problems encountered in the transition of operations shall be reported to the Contracting Officer for resolution. The contractor shall be transitioned to a new system at any time throughout the contract transition or any period of performance at the request of, and at no additional cost to, the government.

1.3.1.2. For the “sunset period” (phase-out transition), the contractor shall continue to provide all services

IAW the PWS tasks listed herein for all stored shipments received prior to the onset of the sunset period until the termination of the sunset period. Duration of the sunset period will be up to 3 years from the end of the contract period.

1.3.1.3. For both phase-in and phase-out transition, the contractor shall function as the Transportation Service Provider (TSP) responsible for transferring HHG/UB shipments and electronic or paper files should the Government require such services. The contractor shall transition all stored HHG/UB shipments and associated files within 90 days of notification or as mutually agreed upon between the current contractor, gaining contractor and the Government. Transfer of liability occurs at the point of acceptance from current contractor to gaining contractor, or another authorized receiving party.

1.3.1.4. Invoicing. The contractor shall submit payment requests in accordance with PWS and Appendix B.

All services deemed payable by the DoD will be processed via the Third Party Payment System (TPPS). A fee is required to participate in the program. TPPS is an automated on-line payment processing and transaction tracking system that supports logistical transactions and is mandatory use for DoD shippers and is utilized by U.S. Government shippers. A designated financial institution receives a transaction processing fee for every paid transaction. Payments will be made to the Prime Contractor. U.S. Bank contact information is 1-800-417-1844 for TPPS assistance.

1.3.2. Contractor Liability and Claims. (See Appendix A).

1.3.3. Facilities:

1.3.3.1. The contractor shall operate warehouse storage facilities capable of storing up to thirty million

(30,000,000) gross pounds of HHG/UB annually. The contractor shall provide warehouse storage facilities in accordance with PWS that comply with all local, state, federal, and country fire, safety and construction codes, standards and ordinances, ensuring that all stored shipments are adequately protected.

The contractor shall ensure that all shipments are not exposed to vermin, dust, mold, mildew, moisture, hazardous chemicals, as well as to heat, cold, humidity, and direct sunlight that causes damage to HHG and UB.

http://www.transcom.mil/dtr/dtrHome/) http://www.defensetravel.dod.mil/site/travelreg.cfm) https://move.mil/sme https://move.mil/sme

1.3.3.2. The contractor shall ensure all employees remain trained and qualified in their assigned duties. English shall be the only language used with regard to this contract for written correspondence, discussions and other business transactions. Smoking is prohibited in or within 50 feet of the warehouse and personal property during all phases of storage. The contractor shall ensure all employees are free from possession and/or not under the influence of drugs or alcohol.

1.3.3.3. The contractor shall designate facilities within a 50-mile radius of the Port of Norfolk, VA and the Port of Oakland, CA to accommodate the storage of inbound HHG/UB shipments from OCONUS. The Defense Table of Official Distance (DTOD) shall be utilized to calculate the 50-mile radius for all locations. Each location must be capable of storing up to fifteen million (15,000,000) gross pounds of HHG/UB annually. The contractor shall notify the Contracting Officer Representative (COR) and Ordering Officer (OO) of designated facility changes.

1.3.3.4. At a minimum, all storage facilities shall maintain an operational Class 1 fully automatic supervised sprinkler system meeting the requirement for insurance rate credit by the Insurance Services Office (ISO) or other cognizant fire insurance rating organization for an other than wood frame or pole building and shall provide a firewall separation resistance rating sufficient to protect the warehouse from the fire exposure of another occupant.

1.3.3.5. All storage facilities with capacity in excess of three (3) million pounds shall provide firewall separation for every three (3) million gross pounds of stored personal property.

1.3.3.6. All storage facilities shall be located above the 100-year flood plain for the area.

1.3.3.7. The Government reserves the right to inspect all facilities and lots at no cost. All facilities shall be available for inspection within 30 minutes between 0800 hours and 1700 hours on all Government Business Days (GBD). The contractor shall provide a covered inspection area with lighting and ventilation to perform inspection without the assistance of additional equipment.

1.3.3.8. The construction, upkeep, purchase, lease or rental of any commercial structure, land, or equipment for the storage facility shall be the responsibility of the contractor. Additionally, all contractors shall either own or be the primary lessor of the warehouse/facility. No subleases or secondary agreements are acceptable. The contractor and building owner (if leasing), must acknowledge in writing that holding shipments hostage is a violation of Federal Law; specifically, IAW USC Title 37, Section 453, which states in part, "No carrier, port agent, warehouseman, freight forwarder, or other person involved in the transportation of property may have a lien on, or hold, impound, or otherwise interfere with the movement of baggage and household goods being transported under this section.

1.3.4. Joint Inspection: A joint inspection shall be performed at any point liability for HHG/UB transfers to or from the contractor and another service provider. Inspection and inventory of containers will be restricted to an examination of the exterior condition of containers. Inventory will include documenting the condition of the containers. The omission of any notations on the inventory shall be considered in “good condition.” Containers with major exterior damage, which threatens the integrity of the container/contents, shall be reported to the COR within 1 GBD. Containers will be opened and repacked upon determination of the COR. The contractor shall identify loss or damage to the contents on the exception sheet, warehouse receipt, and/or rider to inventory. The Contractor shall not be liable for shortages or damage identified on the inventory during handling-in process. Should the contractor and the delivering or receiving party disagree regarding the condition or accountability of containers, such discrepancies shall be noted accordingly on exception sheet and/or rider to inventory. If no new damage or loss is discovered, the inspection documents shall state "no differences noted.” The contractor shall sign and date the completed inspection documents, obtain a signature from and provide a completed copy to the receiving party, and retain a copy for the customer’s file. The contractor shall provide two (2) legible copies of the exception sheet/warehouse receipt/rider. The contractor shall provide a legible copy of exception sheets to the COR as requested.

1.3.5. HHG/UB Handling-In:

1.3.5.1. The contractor shall ensure receipt of a service order or task order, and other documentation from Ordering Officer (OO) prior to performing and accepting inbound shipments. If a shipment arrives at the facility prior to receipt of service order or task order, the contractor shall immediately notify the COR for resolution.

1.3.5.2. The contractor shall weigh all shipments prior to handling in. Weighing will be conducted as defined in the CFR Title 49, Part 375.509 and comply with all applicable local, state, and federal laws.

1.3.5.3. The contractor shall accept all HHG/UB shipment and inform OO within one (1) GBD of performing handle in of shipment. The contractor shall have 3 GBDs to complete the remaining handling-in services.

1.3.5.4. Upon delivery, the contractor shall unstuff all seavans IAW all applicable time lines imposed by local tariffs and/or tenders. If a Cargo Movement Document (CMD) is not delivered to the contractor within the requisite time period, the contractor shall discharge the seavan and shall prepare the receipt documents in accordance with the DTR and the Military Freight Traffic Unified Rules Publication (MFTURP) (http://www.sddc.army.mil/GCD/default.aspx) The contractor shall advise the COR within 1 GBD of any seavan arrivals without proper documentation.

1.3.5.5. All HHG/UB shipment containers shall remain closed unless otherwise directed by the COR. The contractor shall verify that the shipping documents and the corresponding shipment match the recorded data. If discrepancies are noted, to include damaged containers, the contractor shall annotate the discrepancies on all copies of the shipping documents, and prepare an exception sheet.

If the HHG/UB shipment Transportation Control Number (TCN) is incorrect, or if no CMD exists, the Contractor shall contact the COR for proper shipment documentation.

1.3.5.6. In the event that a HHG/UB shipment arrives in a carrier-owned container (COC) or a container that otherwise needs replacement, the contractor shall provide an available replacement government owned container (GOC) of equal quality and condition. The contractor shall transfer all items to the replacement container and then secure, band and mark the new container with the correct shipping information. If a replacement GOC is not available, the contractor shall contact the COR for further guidance.

1.3.5.7. When directed by the COR, the contractor shall unpack all damaged HHG/UB containers and initiate necessary damage mitigation efforts (i.e. laundering, dry cleaning, and oiling of finished surfaces) available to prevent further damage to, or deterioration of, the affected items. The contractor shall repack HHG/UB for storage after damage mitigation efforts are complete. See Appendix A, paragraph A.1.4 for further guidance in reference to mitigation efforts.

1.3.5.8. All repacked or new containers must be sealed using tamper proof seals. The contractor must update the seal number on the inventory and provide an explanation within the customer’s file.

1.3.5.9. Reweigh. The COR may request a reweigh using an alternate certified scale other than the scale used to perform the original weight determination. The contractor shall provide the reweigh tickets to the COR within 7 GBDs. When a reweigh is performed the contractor shall invoice on the lesser of the two weights.

1.3.5.10. In the event that a shipment arrives with Personally Identifiable Information (PII) (i.e. Social

Security Number (SSN), Full Name, Email address, Home address, Date of Birth, etc…) stenciled on the container, the contractor shall notify the COR.

1.3.6. HHG/UB Storage:

1.3.6.1. The contractor shall maintain an up-to-date locator system to facilitate the prompt identification and location of all stored items. Individual items stored separately will have an identity tag. This tag will be fastened to the item. At a minimum an acceptable system requires the following control data: (1) owner’s name, (2) rank/grade, (3) lot number, (4) receipt date and (5) pallet/box number.

1.3.6.2. The contractor shall maintain a record of the location of all personal property shipments.

Documentation shall include, but is not limited to, inventory sheets, warehouse receipt, warehouse exception sheets, handle-in and handle-out confirmations, certified weight tickets, record of loss and damage, claims, and record of all related correspondence.

1.3.6.2.1. All files shall remain government property and be utilized by the contractor only in order to perform under this contract. The contractor shall be responsible and accountable for all http://www.sddc.army.mil/GCD/default.aspx) customer files that are either initiated by the contractor or provided by the Government.

1.3.6.3. The contractor shall maintain and store all Government Owned Containers (GOCs) so as to prevent damage. The contractor shall ensure that all GOCs remain properly banded prior to staging, while in storage and when handled out. The contractor shall monitor and report the total number and disposition of empty GOC(s) on hand to the COR monthly.

1.3.6.4. Upon approval from the COR, and in accordance with the DTR, the contractor shall dispose of unserviceable containers at no cost to the government.

1.3.6.5. The contractor shall fumigate HHG/UB in storage not later than seventy-two (72) hours after receipt of a written notification from the U.S. Department of Agriculture (USDA) directing fumigation of the shipment IAW USDA fumigation requirements.

1.3.7. HHG/UB Handling Out:

1.3.7.1. The contractor shall ensure receipt of a service order or task order, and other documentation prior to the release of any shipment. If a contractor arrives at facility for a pick-up prior to receipt of a service order or task order, the contractor shall immediately notify the COR for resolution. In no event shall a contractor release a shipment without a service order or task order. The contractor shall conduct a joint inspection with the transportation provider prior to release of the items from contractor custody. The contractor shall weigh partial release shipments and notify the OO of the released weight and the weight of the goods remaining in storage within two (2) GBDs of the partial release.

1.3.7.2. The contractor shall provide all labor, equipment and materials required to execute all actions necessary to handle-out all crated and/or uncrated HHG/UB shipment types.

1.3.7.3. In the event HHG/UB shipments are released in error, the contractor shall immediately notify the

COR and coordinate transportation arrangements to return the shipment to the warehouse using the most expeditious means necessary. The contractor shall provide the COR a written report and all documentation pertaining to incident. If the Contracting Officer finds the contractor at fault, the contractor shall be liable for all resulting costs incurred.

1.3.7.4. At the time of preparation for shipment delivery, in the event the contractor identifies PII (i.e.

SSN, Full Name, Email address, Home address, Date of Birth, etc…) stenciled on the container, the contractor will notify the COR. The contractor shall allow the COR to witness the masking of the PII prior to shipment release.

1.3.8. Information Technology Systems:

1.3.8.1. The contractor shall provide and maintain a secure, web-based IT system able to manage

HHG/UB shipments. The contractor’s IT system shall interface with a government-managed system for the purpose of receiving task orders, third party payment system (TPPS) payment requests, storage visibility, and government data access.

1.3.8.2. Systems Integration. The contactor shall interface its system with government managed systems(s) for the purpose of receiving customer storage requirements via task orders and requesting modifications. The contractor shall provide a web-based access portal for authorized government users to enter or change the order data in the event the interface is not accessible. Orders shall include a matching acknowledgement back to the source system. The contractor’s system shall include system failover and disaster recovery capabilities to mitigate degradations in system performance. The contractor’s system shall maintain relation of the Government’s order number (Procurement Instrument Identifier or PIID) and related order data fields to the fulfillment information necessary to locate and identify the lot. The contractor’s electronic response to the ordering system (e.g. MilMove) for each order shall include an identification element that relates to the discreet location where indicating the lot is stored.

1.3.8.3. Data Access. The contractor shall provide an interface with access to all order, fulfillment, and status data associated with the contract based on the authenticated business partner’s role. All data associated with the contract over its lifecycle shall be available for government access in a query able format. Contractor’s IT system shall possess flexible online query and export capabilities.

Data shall be synced no less than every 12 hours with the government’s data warehouse. The contractor shall provide access to additional information as requested by the government representative.

1.3.8.4. System Availability. The contractor’s system shall be available 98% of the time. This will be computed by dividing hours of availability by the total hours in the month. Scheduled downtime shall be coordinated with the Government at least 48 hours prior to downtime start.

1.3.8.5. Documentation. The contractor shall prepare and retain accurate and legible joint inspection documentation. Any manual documentation created and retained relevant to orders and performance against this contract shall be scanned retained and related to the appropriate orders such that all related information is available electronically. The contractor shall maintain a record of the location of all personal property shipments. Documentation shall include, but is not limited to, inventory sheets, warehouse receipt, warehouse exception sheets, handle-in and handle-out confirmations, certified weight tickets, record of loss and damage, claims, and record of all related correspondence.

1.3.8.6. Customer Files. All information created during execution of this contract shall remain government property and be utilized by the contractor only in order to perform under this contract. The contractor shall be responsible and accountable for all customer information that are either initiated by the contractor or provided by the Government.

1.3.9. Cyber Security:

1.3.9.1. Handling and Protection of Non-Public Information. In performance of this contract, the contractor may have access to DoD Transactional Information (DTI), which for the purposes of this section shall mean any information developed or received in the course of planning, providing storage services and invoicing in support of the requirements of this contract. To adequately protect this DTI, contractor information systems (IS) involved in the performance of this contract shall comply with the security requirements in the current version of the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-171, “Protecting Controlled Unclassified Information in Nonfederal Information Systems and Organizations,” as soon as practical but no later than the first day orders may be issued as detailed in clause 52.216-18 Ordering. Compliance with NIST SP 800-171 measures is required at the prime contractor level and does not apply to subcontractors and other entities that the prime contractor engages with in order to meet the requirements of this contract. Additionally, the contractor agrees to use such information only for the purposes of fulfilling the contracted requirements and to protect such information from unauthorized release or disclosure. Protection of the DTI does not abrogate any responsibilities of the contractor to comply with or implement additional cyber security requirements as part of generally accepted system security principles or as required by other categories of information that may be co-resident with the DTI on the contractor’s

IS.

1.3.9.2. Operationally Critical Support. The services designated under this contract are “operationally critical support” as defined in DFARS 252.204-7012 Safeguarding Covered Defense Information and Cyber Incident Reporting.

1.3.9.3. PII/Security, Covered Defense Information. The contractor will have access to Covered Defense

Information (CDI) in the form of “other information” as defined in DFARS 252.204-7012 and described in the Controlled Unclassified Information (CUI) Registry at http://www.archives.gov/cui/registry/category-list.html. The CDI requiring safeguarding or dissemination controls is as follows:

1.3.9.3.1. Customer relocation orders/service orders which contain Personally Identifiable Information

(PII);

1.3.9.3.2. (Reserved for any other items provided to, or generated by the contractor (such as reports) that meet the definition of PII/CDI.)

1.3.9.4. Cyber Security Assessments and Mitigation Plans. The contractor shall provide a Self-

Assessment of its compliance with NIST SP 800-171 and present a Plan of Action that identifies any deviations, non-compliance, or proposed alternative means of compliance as well as plans for correcting non-compliant requirements to the contracting officer on TBD @ this time and then http://www.archives.gov/cui/registry/category-list.html annually thereafter. The Self- Assessment and Plan of Action shall address all of the requirements in NIST SP 800-171. The table in (Appendix E) provides modified requirements of CUI/CDI specific controls from NIST SP 800-171 that will be used to evaluate compliance in a non- CUI/CDI environment. Additionally, at any time during the period of performance, when a contractor determines it is non-compliant with a NIST SP 800-171 requirement or an approved alternate means of compliance resulting in a High or Moderate Potential Impact as defined in Federal Information Processing Standards Publication (FIPS PUB) 199, “Standards for Security Categorization of Federal Information and Information Systems,” the contractor shall submit a Plan of Action within 15 days of the determination of non-compliance.

1.3.9.4.1. Plans of Action and any requests to vary from NIST SP 800-171 shall be submitted to the contracting officer for consideration and approval by USTRANSCOM. The contractor need not implement any security requirement determined by USTRANSCOM to be non-applicable or to have an equally effective alternative security measure implemented in its place. The Plan of Action shall follow the template provided in (Appendix F). Alternate formats for the Plan of Action be proposed and must be approved by USTRANSCOM.

1.3.9.4.2. USTRANSCOM may conduct an on-site visit to a contractor’s facility or request a third party assessment (U.S. Government agency or U.S. Government funded commercial entity) to review progress towards meeting their Plan of Action, evaluate any proposed variances to NIST SP 800-171 requirements, and to assess residual risk to the DTI resulting from the non-compliance. Date and time of on-site visits will be mutually agreed-upon by USTRANSCOM and the contractor in advance.

1.3.9.4.3. Cyber Incident Reporting. When the contractor discovers a cyber-incident, as defined in DFARS Clause 252.204-7012, that affects the contractor’s ability to perform the operationally critical support as identified in the contract, the contractor shall, as soon as practicable, but no later than 72 hours after discovering the incident, notify the USTRANSCOM Deployment and Distribution Operations Center (DDOC) Chief at 618- 220-7700. If the contractor does not immediately reach the DDOC Chief via phone, the contractor shall send a notification email to transcom.scott.tcj3.mbx.ddoc-chief@mail.mil.

The contractor shall provide an initial description of the incident that will include the information known at the time of the notification and shall provide a company POC who shall work with USTRANSCOM DDOC through the resolution of the incident.

1.3.9.4.4. The contractor shall also report the incident as outlined in DFARS 252.204.7012.

1.3.9.4.5. USTRANSCOM may conduct an on-site review to assist the contractor in evaluating the extent of the incident and to share information in an effort to minimize the impact to both parties. Date and time of on-site visits will be mutually agreed-upon by USTRANSCOM and the contractor in advance.

1.3.10. Required Reports. (See Appendix C).

1.3.10.1. The contractor shall provide all reports and notifications included in Appendix C, Required Reports, via electronic mail (email) as Microsoft Excel spreadsheets on a monthly basis unless otherwise directed by the Contracting Officer or specified below. Reports shall be sent via email to the COR unless otherwise specified, the reports shall be provided monthly, no later than the fifteenth (15th) calendar day of the month. The contractor shall make the raw data used to compile all reports available to the government by either exporting all DoD shipment data into a DoD system or providing DoD users (approximately 500) access to their transportation management system. Additional reports may be requested by the Contracting Officer as needed.

1.3.10.2. Contractor Manpower Report (CMR). The contractor shall report ALL direct contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for USTRANSCOM via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY); all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk at: http://www.ecmra.mil.

1.3.10.3. Title to all items, including reports, and information and data included in said reports, delivered to the Government and/or furnished until this contract passes to the Government upon acceptance, in mailto:transcom.scott.tcj3.mbx.ddoc-chief@mail.mil http://www.ecmra.mil/ http://www.ecmra.mil/ accordance with FAR 52.212-4(n).

2. SERVICE DELIVERY SUMMARY:

PERFORMANCE OBJECTIVE

PWS PARA

PERFORMANCE

THRESHOLD

Unstuff all seavans IAW all applicable time lines imposed by local tariffs and/or tenders 1.3.5.4 98% per month

Handle In of HHG/UB within 3 GBDs

1.3.5 95% per month

Handle Out HHG/UB within release dates IAW PWS 1.3.7 98% per month

Submission of Required Reports 1.3.10 95% per month

Claims within 90 days from the date the claim was filed

1.3.2 98% per quarter

3. GOVERNMENT FURNISHED PROPERTY & SERVICES:

3.1. Government Owned Containers (GOC) will be made available when accepting inbound shipments from DPM Contractors.

4. DEFINITIONS:

Cargo Movement Document (CMD): Any document used to identify and control cargo (e.g., Government Bill of Lading, Commercial Bill of Lading, Commercial form approved by the Government, etc.)

Claim: A request for compensation for loss or damage to personal property shipped under this contract or for inconvenience(s) as a result of delays in delivering personal property to the customer.

Commercial Bill of Lading (CBL): A document used to acquire transportation and related services from commercial TSPs.

Customer: Eligible military and Government civilian personnel or legal representative by means of Power of Attorney. The terms “customer”, “service customer” and “customer” are interchangeable.

Day: Unless otherwise noted, the term “day(s)” means calendar day(s). If the last day of a stated period is a Saturday, Sunday, or legal holiday, the period continues to run until the end of the next day that is not a Saturday, Sunday, or legal holiday.

Department of Defense (DOD): Includes Department of the Army, Navy, Air Force, Marine Corps, National Guard Bureau, and all other officers and agencies of the DOD.

Direct Procurement Method (DPM): A method of shipment whereby the Government manages the entire shipment process. Packing, containerization, local drayage and storage services are obtained from a commercial firm under contract.

Government Bill of Lading (GBL): A Government document used to acquire transportation and related services from commercial TSPs.

Government Business Days (GBD): A business day refers to the typical hours in a day when normal business operations take place. A business day is normally Monday through Friday.

Hazardous and/or Dangerous Material: Material consisting of explosives, flammable substances, toxic chemicals, sources of ionizing radiation or radiant energy, oxidizing material, or corrosive material which, because of its nature, is dangerous to store or handle. Dangerous material is any material specified by the Federal Aviation Agency, U.S. Coast Guard, U.S. Department of Agriculture, U.S. Public Health Service, and federal or military departments which, under conditions incident to transportation, is liable to cause fires, create serious damage by chemical action, or create a serious transportation hazard. It includes explosives, flammables, corrosives, combustibles, oxidizing material, poisons, compressed gases, toxins, unduly magnetic material, biological and radiological matter, pests and diseases, and substances associated therewith presenting real or potential hazards to life and property.

Household Goods: See the Joint Federal Travel Regulations, Appendix A (http://www.defensetravel.dod.mil/site/travelreg.cfm) for uniformed customers and the Joint Travel Regulations, Appendix A (http://www.defensetravel.dod.mil/site/travelreg.cfm) for Department of Defense civilian employees for definitions of household goods.

One-Time-Only (OTO): The one-time-only movement of personal property over a specific origin- destination channel.

Orders: Official document issued to service customers as their authorization to move personal property, family customers, and themselves at the Government’s expense.

Ordering Officer (OO): Government employee responsible for ordering services.

Personal Property: Personally-owned Household Goods or Unaccompanied Baggage

Retrograde: Return of HHG/UB personal property from OCONUS to CONUS.

Shipment: A record reflecting all HHG/UB personal property on hand.

Sunset Period: The sunset period is the period of time immediately following the expiration of the final awarded base or option period in which stored HHG/UB inventory remains stored with the contractor until handled-out according to the customer’s entitlement. During this period, the contractor shall continue to provide services IAW the PWS for all stored inventory received prior to the onset of the sunset period until the termination of the sunset period. The Government does not anticipate moving/transferring HHG/UB already in storage upon expiration of the final awarded base or option period. This concept also applies if an incumbent contractor is awarded a follow-on contract.

Unaccompanied Baggage: The part of a customer’s/employee’s prescribed weight allowance of household goods that: a) is not carried free on a ticket used for personal travel, b) ordinarily is transported separately from the major bulk of household goods, c) usually is transported by an expedited mode because it is needed immediately or soon after arrival at destination for interim housekeeping pending arrival of the major portion of household goods. (See DTR chapter IV for more details)

5. SECURITY (PHYSICAL, PERSONNEL, INFORMATION, ANTITERRORISM/FORCE PROTECTION and

INDUSTRIAL).

5.1. General Security Information. The work associated with this PWS is at the unclassified level. No access to classified information is authorized. Some positions may require IT/ADP level III privileges which requires a T-5 background investigation. However, even those positions will not access classified information.

5.2. Citizenship Requirements. All the contractor’s, personnel performing services under this task order are not required to be citizens of the United States of America. However, neither dual citizens nor non-US citizens are eligible for Common Access Cards (CACs) unless they meet the parameters stated in DoD Directive-Type Memorandum 08-003.

5.3. Clearance Requirements and Position Sensitivity. Contractor personnel in IA administrative privileges and/or who will monitor DOD IT systems or software as designated by DOD 8500.1/DoDM 5200.02 may be rated at the various levels listed below. The stipulation of the numbers and what IT/Automated Data Processing (ADP) levels the contractors will have is approved by the COR or the CO before the start of the contract. The contractor shall comply with all appropriate provisions of applicable security regulations while assigned to this contract for DOD and USTRANSCOM. The following guidance will be followed when determining background investigation and clearance levels for this task order depending on requirements:

POSITION LEVEL:

Information Technology (IT)-III http://www.defensetravel.dod.mil/site/travelreg.cfm)

Automated Data Processing (ADP)-III Or Non-Sensitive Positions (Position of Trust Determination w/No Classified Access) All other positions involved in computer activities and Common Access Card. No clearance is granted for classified access and only a Position of Trust (PoT) is awarded and posted in JPAS.

BACKGROUND INVESTIGATION REQUIREMENTS:

(Non-Sensitive/IT-III/ADP-III) Requirements for Position of Trust Determinations (No Classified Access

- Tier 1/NACI):

Positions designated by the Government as Non-Sensitive/IT-III/ADP-III require a favorably adjudicated Tier 1/NACI investigation or greater IAW DoDI 5200.46, DoD Investigative and Adjudicative Guidance for Issuing the Common Access Card (CAC), dated 9 Sep 2014, DoDM 1000.13, Vol 1, DoD Identification (ID) Cards: ID Card Life-Cycle, dated 23 Jan 2014, and National Background Investigations Bureau (NBIB) standards. Before a CAC or NIPRNet access will be granted, a favorable Tier 1/NACI investigation or greater must be on record in Joint Personnel Adjudication System (JPAS), and a favorable Federal Bureau of Investigation (FBI) National Criminal History Check (fingerprint check) on record with the National Background Investigations Bureau (NBIB). A CAC may be issued on an interim basis based on a favorable FBI fingerprint check and successful submission of a Tier 1 investigation to NBIB, and on record in JPAS.

NOTE: The above requirements for Non-Sensitive/IT-III/ADP-III positions are for unclassified access and systems only. No classified access will be granted based on the Tier 1 investigation. USTRANSCOM will only process Tier 1 investigations and will not complete any personnel security investigations (Tier 3/Tier 5) for classified access. It is incumbent upon the contractor to have the appropriate investigations completed upon start of the contract.

5.4. Facilities Clearance Level (FCL). The contractor is not required to have a valid Facilities Clearance Level. If the contractor already has a FCL no access to classified information will be allowed unless there is a revision to the security requirements stated in a DD Form 254.

5.5. Common Access Cards (CACs). Upon contract award, if any of the United States citizen contactor employees requires a CAC, the contractor shall submit the names of all such personnel to the Contracting Officer or Contracting Officer Representative. If the CO or COR determines any of the persons require a CAC, the contract Trusted Associate Sponsorship System (TASS) Trusted Agent (TA) may create a CAC application in TASS. The TA must submit the names to the PSC for verification of access for the CAC. For those personnel that do not have the required access, the contracting company must submit to the USTRANSCOM Protection Services Center (PSC) a standard form 85 (Questionnaire for Non-Sensitive Positions) along with the FD-258 fingerprint cards for each individual. This shall be completed before the COR/Trusted Agent (TA) accesses the DOD Trusted Associate Sponsorship System (TASS) and creates a CAC application.

5.6. Common Access Card Issuance Procedures. Upon notification by TCJ3-MP personnel working in the PSC, the

TA will create a CAC application in TASS with an expiration date of no more than three years. Contractors are reminded that once a new contract is issued, previously held Government CAC’s or those from other contracts must be revoked, before a new CAC can be issued for the new contract. Once approved by the TA, the contractor employee may go to the nearest Real-Time Automated Personnel Identification System (RAPIDS)/Defense Enrollment Eligibility Reporting System (DEERS) office for CAC issuance.

Basic Contractor CAC Requirements:

1. Requires access on a continual basis of 6 months or more.

2. Contract personnel require access to a DoD facility or networks, either on-site or from a remote location.

3. Users need access to systems for platforms that requires CAC login or user authentication.

Non- U. S. Citizens:

1. Possess legal U. S. residency for a period of 3 or more years with a completed Tier 1 background investigation and fingerprint card. Also meet (as a direct/indirect DoD hire personnel) the investigative requirements for DoD employment as recognized through international agreements pursuant to subchapter 2131 of DoD 1400.25 (reference M).

2. Possess (as foreign military, employee or contract support personnel), a visit status and security assurance that has been confirmed, documented and processed I/A/W international agreements pursuant to reference G of DoD 1440.25-M.

CAC Applications:

1. The CAC applications must have an adjudicated Tier 1, Tier 3 or Tier 5 background investigation posted in JPAS, or

2. An interim CAC may be approved when the contractor employee has a favorable fingerprint, name and criminal records check completed and has either a Tier 1, Tier 3 or Tier 5 background check “open” with OPM.

3. The TASS TA will not approve the CAC application in TASS until that TA has verified with the PSC, one of the above requirements.

5.7. Security Conditions. No CAC’s or AF 1199 (Restricted Area badges) will be turned into the contractor’s company. All CAC’s and restricted area badges must be returned to USTRANSCOM upon termination of the employee or the contract.

5.8. Contractor Compliance. Contractor will comply with installation access and security requirements of the bases they may have to access and/or work on.

Security Regulation Guidance that might apply:

DoD: (DoD issuances found at: http://www.dtic.mil/whs/directives/corres/pub1.html):

• O-2000.16 (DODI Antiterrorism (AT) Standards), Vol 1, 17 November 2016

• DoD 5200.02,, Personnel Security Program, 17 April 2017

• DoD 5200.08-R, Change-1, DoD Physical Security Program, May 27, 2009

• DoDO 2000.16, DoD Antiterrorism (AT) Standards, Vol. 1, November 17, 2016

• DODI 1000.13 DoD ID Card Lifecycle, (Dated Jan 2013, Vol. 1).

• DoDI 5200.02 DODM Procedures for the DOD Personnel Security Program

• DoDI 5220.22, National Industrial Security Program Operating Manual (NISPOM), 18 May 2016

• DoDI 8500.01, Cybersecurity, March 13, 2014

• DoDI 8510.01, DoD Information Assurance Certification and Accreditation Process (DIACAP), November 28, 2007

• DoDI 8582.01, Security of Unclassified DoD Information on Non-DoD Systems, June 6, 2012

• DoDM 5200.01 VOL. 1, DoD Information Security Program: Overview, Classification, and

Declassification, 24 February 2012

• DoDM 5200.01 VOL. 2, DoD Information Security Program: Marking of Classified Information Summary of Changes, CH 2, 19 March 2013

• DoDM 5200.01 VOL. 3, DoD Information Security Program: Protection of Classified Information

Summary of Changes, CH 2, 19 March 2013

• DoDM 5200.01 VOL. 4, 2/24/2012 DoD Information Security Program: Controlled Unclassified

Information (CUI) Summary of Changes, 24 February 2012

• DTM 08-027, Change-1, Security of Unclassified DoD Information on Non-DoD Information Systems, September 16, 2010

• NIST SP 800-18, Guide for Developing Security Plans for Federal Information Systems, February 2006

• NIST SP 800-30, Guide for Conducting Risk Assessments, September 2012

• NIST SP 800-37, Guide for Applying the Risk Management Framework to Federal Information, 5 June

• CJCSM 3213.02D, Joint Staff Alternative Compensatory Control Measures (ACCM) Program

Management Manual (Limited Distribution).

USTRANSCOM:

• USTRANSCOM Instruction 31-02, USTRANSCOM Security Classification Guide, 9 October 2015

• USTRANSCOM Instruction 31-12, USTRANSCOM Operations Security – OPSEC, 19 February 15

FORMS:

• FD Form 258, fingerprint Card.

DoD publications, directives, and instructions listed above are available at:

http://www.dtic.mil/whs/directives/corres/pub1.htm

NOTE TO THE PRIME CONTRACTOR FACILITY SECURITY OFFICER (FSO):

http://www.dtic.mil/whs/directives/corres/pub1.html http://www.dtic.mil/whs/directives/corres/pub1.htm

The prime contractor will forward the name, address, email address and telephone number of the Company FSO and backup to the USTRANSCOM Protection Programs Division TCJ3-MP to:

steven.m.strait@mail.mil and steven.g.stegen.civ@mail.mil

USTRANSCOM Protection Programs Division (Industrial Security) Points of Contact:

USTRANSCOM

Attn: TCJ3-MP (Steve Strait or Steve Stegen) 508 Scott Drive Scott AFB IL 62225 Commercial: 618-220-6531/220-7892 (respectively)

USTCJ3-MP Approval: Steven M. Strait, USTRANSCOM (Protections Programs Branch)

USTCJ3- MP Tracking #: USTRANSCOM-MP-0088-19

Appendix A – Liability and Claims

Appendix B – Invoicing

Appendix C – Reports

Appendix D – DoD Containers

Appendix E – CUI Requirements Table

Appendix F – Non-Disclosure Agreement mailto:steven.m.strait@mail.mil mailto:steven.g.stegen.civ@mail.mil