NSPIRE Next Gen Sources Sought Notice.pdf

Sources Sought Notice

The Department of Housing and Urban Development (HUD is issuing this Sources Sought

Notice as a means of conducting market research to identify parties having an interest in and the resources to support the requirement to stabilize, modernize, and operationally sustain National

Standards for the Physical Inspection of Real Estate (NSPIRE) inspection program. The result of this market research will contribute to determining the method of procurement. The applicable

North American Industry Classification System (NAICS) code assigned to this procurement is

541511 - Custom Computer Programming Services.

There is no solicitation at this time. This request for capability information does not constitute a request for proposals; submission of any information in response to this market survey is purely voluntary; the government assumes no financial responsibility for any costs incurred.

Background:

This is a new requirement to replace the existing NSPIRE system: The solution will replace fragmented, manual processes with a scalable and secure digital ecosystem that supports real -time data access, automation, and consistent outcomes. Please review the PWS for detailed information.

General Description of Work:

OCIO requires contractor support to perform Development Modernization Enhancement

(DME) work to stabilize, modernize, and operationally sustain the National Standards for the

Physical Inspection of Real Estate (NSPIRE) inspection program. This includes reviewing business and technical needs, developing reports in an application that supports not only Public

Indian Housing’s (PIH) requirements but also those of HUD internal customers such as the

Federal Housing Administrations (FHA) Office of Multifamily Housing (MFH), the Office of the HUD Chief Financial Officer (OCFO) and external customers such as Public Housing

Authorities (PHAs), owners, and agents. Additionally, contractors must have deep product management, data query development, and experience in implementing reporting solutions using an approved highly customizable business intelligence platform. As part of the

Contractor’s solution, HUD requires a highly customizable COTS inspection software or XaaS platform (NSPIRE NextGen System) that can accommodate the NSPIRE inspection process and life cycle to properly support our mission of ensuring safe, decent and sanitary housing for our HUD-assisted tenants.

NSPIRE NextGen must meet modernization objectives capabilities for HUD’s stakeholder needs and services including:

• Stabilize inspection operations and prevent data loss.

• Support scalable, concurrent field inspections with offline capability.

• Replace manual and fragmented workflows with automated, auditable processes.

• Improve transparency and usability for internal and external stakeholders.

• Establish a modular architecture capable of supporting future NSPIRE phases without re-platforming.

The NSPIRE NextGen must deliver targeted enhancements across the following system modules areas:

• Inspector Mobile Application

• Field Office Application

• Scheduling Application

• Vendor Management Application

• Quality Control Application

Internal HUD reporting provided in Section 5 of the Performance Work Statement will detail specific requirements and tasks for each of the system modules listed above.

Successful NSPIRE NextGen system adoption requires a robust change management program embedded in the Contractor’s NSPIRE NextGen Services Solution. This includes training development and delivery, updated materials, stakeholder communications, and operational readiness support for Assessment and Recovery Center (ARC), HUD field offices, Property

Owners/Agents (POAs), HUD contractors, and inspectors.

As part of the NSPIRE NextGen Services, the Contractor must provide support to OCIO to strengthen its Information Technology (IT) planning and operations function. NSPIRE NextGen

Services shall include analyzing current OCIO policies and procedures and providing recommendations to assist with the modernization of those policies and procedures. In addition, the Contractor must provide support is needed to train HUD staff on all new processes.

The Contractor shall provide support services to monitor and validate the quality and effectiveness of out-sourced infrastructure managed services through program oversight and analysis and provide resultant subsequent recommendations to the Government. The NSPIRE

NextGen System support services shall include:

• Program and Project Management

• Core Stability & Continuity

• Field Inspection Application

• Inventory & Profile Management

• Ordering & Scheduling

• Health & Safety Defects

• Inspection Quality Control Review

• Analytics & Reporting

• Appeals & Technical Reviews

• Vendor, Property, & Inspector Administration

• Protocols, Standards & Technical Assistance Center (TAC) Integration

• Training

• System Security Compliance

• Agile Sprint Planning

• User Acceptance Testing (UAT)

• Continuous Integration and Continuous Deployment (CI/CD) pipeline Release Software

Package Support Installation and Coordination

• Support Installation and Coordination

• Change Management and Communications

Detailed descriptions of specific tasks are provided in Section 5 – Specific Tasks and

Deliverables.

Special qualifications.

The Contractor shall have and maintain SOC 2 Type II certification.

The Contractor shall ensure the following professional certifications are possessed and maintained during the entire contract performance period:

• Project Management Professional Certification (PMP)

• SAFe Scrum Master Certified

The Contractor shall meet these qualification requirements upon contract award.

Contemplated place of performance:

The place of performance shall be at the Contractors facilities.

Contemplated period of performance:

The performance period will be for one base period of 12 months and four (4) 12-month option periods.

Submission Instructions:

THIS IS AN RFI ONLY to identify sources that can provide a National Standards for the

Physical Inspection of Real Estate (NSPIRE) inspection program. Interested vendors are those vendors who have interest in providing a response to RFI and who can provide a vendor capability statement demonstrating a commercial solution and technical experience for this requirement, including relevant scope in terms of its size, complexity and magnitude to the tasks/activities to be performed under this requirement, particularly, as it pertains to the support services and technical solutions required. All capable and available firms are encouraged to participate.

Please be advised that generic capability statements are not sufficient for effective review of respondents’ response. It must directly demonstrate the company’s capability, experience, and/or ability to marshal resources to effectively and efficiently perform each of the tasks described above in sufficient level of detail to allow definitive numerical evaluation; and evidence that the contractor can satisfy the minimum requirements listed above in compliance with FAR 52.219-

14 (“Limitations of Subcontracting”). Failure to definitively address the requirement will result in a finding that respondent lacks the capability of performing the work.

Responses to this notice shall be limited to ten pages, and must include:

1. Company name, mailing address, e-mail address, telephone and FAX numbers, website address (if available), and the name, telephone number, and e-mail address of a point of contact having the authority and knowledge to clarify responses with

Government representatives.

2. Name, title, telephone number, and e-mail addresses of individuals who can verify the demonstrated capabilities identified in the responses.

3. Business size for NAICS 541511 (size standard $34 million or number of employees) and status, if qualified as an 8(a) firm (must be certified by SBA), Small

Disadvantaged Business (must be certified by SBA), Woman-Owned Small Business, HUBZone firm (must be certified by SBA), and/or Service-Disabled Veteran-Owned

Small Business (must be listed in the VetBiz Vendor Information Pages).

4. DUNS number, CAGE Code, Tax Identification Number, Unique Entity ID (UEI), and company structure (Corporation, LLC, partnership, joint venture, etc.).

Companies also must be registered in the System for Award Management (SAM) at https://www.sam.gov/portal/SAM/#1 to be considered as potential sources.

5. Identification of the firm's GSA Schedule contract(s) by Schedule number and contract number and SINs that are applicable to this potential requirement are also requested.

6. If the company has a government approved accounting system, please identify the agency that approved the system.

Please submit copies of any documentation such as letters or certificates to indicate the firm’s status (see item #3, above).

Teaming arrangements are acceptable, and the information required above on the company responding to this announcement should also be provided for each entity expected to be teammates of the respondent for performance of this work.

To the maximum extent possible, please submit non-proprietary information. Any proprietary information submitted should be identified as such and will be properly protected from disclosure. This notice is for planning purposes only, and does not constitute an Invitation for

Bids, a Request for Proposals, a Solicitation, and a Request for Quotes, or an indication the

Government will contract for the items contained in this announcement. This request is not to be construed as a commitment on the part of the Government to award a contract, nor does the

Government intend to pay for any information submitted as a result of this request. The

Government will not reimburse respondents for any cost associated with submission of the information being requested or reimburse expenses incurred to interested parties for responses to this announcement.

Responses to this announcement will not be returned, nor will there be any ensuing discussions or debriefings of any responses. However, information obtained as a result of this announcement may be reflected in the subsequent solicitation, and HUD, Office of the Chief Procurement

Officer (OCPO) may contact one or more respondents for clarifications and to enhance the

Government’s understanding. This announcement is Government market research and may result in revisions in both its requirements and its acquisition strategy based on industry responses. RESPONDENTS MUST SUBMIT CAPABILITY STATEMENT VIA E-MAIL to

Dwayne Gist, at dwayne.e.gist@hud.gov no later than Friday, July 10, 2026 2pm EST.

mailto:dwayne.e.gist@hud.gov