NOISS RFI 36C24525Q0712.pdf

Sources Sought Notice

*= Required Field Sources Sought Notice

SUBJECT* Notice of intent to Sole Source (NOISS) Genetec Advantage Plan Subscription Beckley WV VAMC

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE* 25405

SOLICITATION NUMBER* 36C24525Q0712

RESPONSE DATE/TIME/ZONE 07-28-2025 1 pm EASTERN TIME, NEW YORK, USA

ARCHIVE 60 DAYS AFTER THE RESPONSE DATE

RECOVERY ACT FUNDS N

SET-ASIDE

PRODUCT SERVICE CODE* 9999

NAICS CODE* 561990

CONTRACTING OFFICE ADDRESS Department of Veterans Affairs

VAMC (613)

VISN 5 Contract Satellite Office 510 Butler Avenue, Building 306A Martinsburg WV 25405

POINT OF CONTACT*

Contracting Officer Craig Armagost craig.armagost@va.gov 304-263-0811 x 7601

PLACE OF PERFORMANCE

ADDRESS Beckley VA Medical Center 200 Veterans Avenue

Beckley WV

POSTAL CODE 25801

COUNTRY

ADDITIONAL INFORMATION

AGENCY’S URL https://www.va.gov/beckley-health-care/locations/beckley-va-

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

NOTICE OF INTENT TO SOLE SOURCE

Genetec Advantage software support services

Veterans Health Affairs, Network Contracting Office 5, is issuing this Notice of Intent to Sole Source in order to identify any potential sources that have the resources and capabilities to provide Genetec Advantage software support services. This requirement is defined primary by existing hardware already in use at the Beckley VA Medical Center.

BACKGROUND

The Contractor will be responsible for providing installation and programing the licensing for the Genetec Advantage Plan. This plan will cover but is not limited to online self-help tools, basic operator onboarding courses on the LMS, online support case management, general technical assistance, real-time support, advanced troubleshooting, premium live chat and phone support, operator chat assistance, collaborative support model, comprehensive service levels, software warranty updates, software releases and hotfixes, system availability monitor, optional advanced support, (24/7 Support / Client Care) Access to Professional Services Field Engineering (Deployment Project Management). Johnson Controls has proprietary rights to their software that operates these services listed in the scope. The ability to perform software upgrades and provide priority scheduling for the proprietary equipment is required. The government is contemplating a Base + 4 option year Firm Fixed Price contract to satisfy this requirement and meet the needs of the Beckley WV , VA Medical Center.

SCOPE

Project Management

The contractor shall perform all management tasks that are required to perform the responsibilities identified below in accordance with the established schedule. The contractor will report the status/progress of these tasks to the local VA point-of-contact and the VA COR. Develop and maintain a project plan of tasks that need completed.

Identify the resources, facilities, tools, and materials needed to accomplish these tasks.

The contractor shall provide, schedule, supervise, and manage all personnel required to perform the tasks required by this statement of work. The contractor shall ensure that all personnel are properly trained and licensed. The contractor shall provide a comprehensive report to the VA COR.

Planning

The contractor shall develop and maintain a project plan that identifies tasks to be performed and the resources, facilities, tools, and materials needed to accomplish these tasks effectively. The plan shall explicitly include task dependencies so that the impact of a delay in completing any task can be readily identified.

Personnel

The contractor shall provide, schedule, supervise, and manage all personnel required to perform the tasks required by this statement of work. The contractor shall ensure that all personnel are properly trained and licensed for the work that they are assigned. The contractor shall coordinate all requirements for escorts with the local COR at least one week in advance of required access. All contractor personnel shall comply with facility requirements for sign-in and badge display. The contractor shall promptly remove and replace any of its personnel who do not comply with VA requirements. The contractor shall be responsible for any delays or other impact due to misconduct on the part of its employees or subcontractors.

Reporting

The contractor shall provide a comprehensive report to the VA COR on a quarterly basis, containing the following information.

1. Date service was completed.

2. What service was completed for each piece of equipment identified.

3. Required Software updates and date of installation.

Requirements

Contractor must be Safety Act Certified.

Constraints

Contractor must pre-notify the COR and Police Service if work is to be conducted during non-normal duty hours must be approved in writing from the Contracting Officer’s Representative no less than 72 hours in advance. (i.e., evenings, nights, weekends, holidays, etc.).

Vendor must be able to respond within 24-hours when there is a reported problem or systems’ failure with the CCTV system.

General Requirements

All employees of the vendor and subcontractors shall comply with the VA security management program and obtain permission of the VA police, be identified by the contract and employer, and restricted from unauthorized access. This will be coordinated with the VA Police by the contracting officer’s representative (COR).

The vendor’s employees shall not enter the work site without an appropriate badge.

They may also be subject to inspection of their personal effects when entering or leaving the project site. Badges shall be provided by the Government to the vendor for distribution to on-site employees of the vendor and all Subcontractors. The vendor shall maintain a log of Badge ID numbers and names of employees the badges were issued

to. Updated badge log shall be given to the COR weekly or less frequently if directed by COR. Lost badges shall be reported immediately to the COR and the General Contractor will be responsible for a $10.00 fee for all lost or unreturned badges.

No photography of VA premises is allowed without written permission of the Contracting Officer’s Representative.

Site and Building Access: Maintain free and unobstructed access to facility emergency services and for fire, police, and other emergency response forces in accordance with

NFPA 241.

Any electrical work required for the maintenance, repair or installation of equipment must meet the International Building Code (IBC), National Electrical Code (NEC), Underwriters Laboratories, Inc. (UL) and National Fire Protection Association (NFPA) as minimum installation requirement standards.

Materials and equipment furnished shall be of current production by manufacturers regularly engaged in the manufacture of such items, for which replacement parts shall be available.

All electrical work must comply with the requirements of NFPA 70 (NEC), NFPA 70B, NFPA 70E, OSHA Part 1910 subpart J, OSHA Part 1910 subpart S and OSHA Part 1910 subpart K in addition to other references required by contract.

New work shall be installed and connected to existing work neatly, safely, and professionally. Disturbed or damaged work shall be replaced or repaired to its prior conditions.

In addition to the requirements of the NEC, install an identification sign which clearly indicates information required for use and maintenance of items such as switchboards and panel boards, fused and un-fused safety switches, separately enclosed circuit breakers, and individual breakers.

All items furnished shall be free from defects that would adversely affect the performance, maintainability and appearance of individual components and overall assembly.

Where the Government determines that the vendor has installed equipment not conveniently accessible for operation and maintenance, equipment shall be removed, and reinstalled or remedial action performed as directed at no additional cost to the

WORK HOURS

a. The services covered by this contract shall be furnished by the contractor as defined herein. The contractor shall not be required, except in case of emergency, to furnish such services on a Federal Holiday or during off duty hours as described below.

b. The following terms have the following meanings:

(1) Normal working hours: Monday through Friday, 8:00 a.m. – 4:30 pm., excluding federal holidays.

(2) Federal Holidays: The 11 holidays observed by the Federal Government are:

New Year’s Day

Martin Luther King’s birthday

President’s Day

Memorial Day

Juneteenth National Independence Day

Independence Day

Labor Day

Columbus Day

Veterans Day

Thanksgiving Day

Christmas Day

Any other day specifically declared by the President of the United States to be a federal holiday. When one of the holiday falls on Sunday, the following Monday shall be observed as a Federal Holiday. When a holiday falls on a Saturday, the preceding Friday shall be observed as a Federal Holiday.

Normal working hours will be used to complete this contract unless otherwise indicated.

Deviations from normal working hours must be approved in writing from the Contracting Officer’s Representative no less than 72 hours in advance.

PLACE OF PERFORMANCE

Beckley VA Medical Center

200 Veterans Avenue

Beckley, WV 25801

TRAVEL

N/A

CLASSIFICATION/SECURITY

Unclassified. Security clearance is not required.

GOVERNMENT FURNISHED PROPERTY

None.

INTERESTED & CAPABLE RESPONSES:

NCO 5 is seeking responses from businesses that are interested in this procurement and consider themselves to have the resources, rights, and capabilities necessary to provide these services. Please respond with your:

1. Business name,

2. business type,

3. socio-economic status (e.g., Veteran-Owned, Woman-Owned, Disadvantaged

Small Business, 8(a), etc.),

4. Person of contact (including telephone number & email address), GSA

Contract number if applicable, and

5. UEI number

6. Capability statement

Any contractor that feels they can complete the required work listed below must supply craig.armagost@va.gov an authorized distributor letter with their response to this notice of intent to sole source. If the authorized letter is not sent the response will be discarded.

Responses must be submitted by 1:00 PM (EDT) July 28th, 2025. Responses to the information requested above may be submitted via email to craig.armagost@va.gov.

This Special Notice of Intent to sole source is for planning purposes ONLY. The results of this notice will assist in the development of (1) the requirement, and (2) the acquisition strategy (e.g., small business set-aside, full and open competition, etc.). VA assumes no responsibility for any costs incurred associated with the preparation of responses submitted as a result of this notice.

mailto:craig.armagost@va.gov