1. Basic Summary of Work.pdf

Statement of Work (SOW) Project Title: Renewal of Theradoc Clinical Surveillance and Decision Support System

Agency: U.S. Department of Health & Human Services (HHS)

Operating Division: National Institutes of Health (NIH)

Institute/Center: Clinical Center (CC)

Contract Type: Firm Fixed Price (TBD)

Period of Performance: 10/1/2025 – 9/30/2026, with two 12‑month option periods

1. Background The NIH Clinical Center relies on the Theradoc® clinical surveillance and infection control decision support system to support patient safety, infection prevention, antimicrobial stewardship, and regulatory compliance. Theradoc aggregates and analyzes data from multiple clinical systems—including EHR, LIS, pharmacy, and ADT feeds—to provide real‑time alerts, reports, and dashboards. Continued access is essential for daily operations.

2. Purpose The purpose of this SOW is to renew the Theradoc platform license, maintenance, and support services to ensure uninterrupted surveillance capabilities at the Clinical Center.

3. Scope of Work The Contractor shall provide the following:

• Renewal of all existing Theradoc® on‑premises software licenses.

• Maintenance, patching, and support services.

• Updates, upgrades, and security patches.

• Support for existing interfaces to CC EHR, LIS, pharmacy, and ADT systems.

• Training and documentation updates as needed.

4. Deliverables

• License Renewal Confirmation – within 10 business days of award.

• Software Updates and Patches – ongoing.

• Quarterly Support Reports – system uptime, issues resolved.

• Training Sessions – within 60 days of award or upon request.

5. Government Furnished Information/Equipment The Government will provide necessary network access, system interface documentation, and any required on‑premise environment information.

6. Security Requirements The Contractor must comply with federal security requirements including FISMA, NIST SP 800‑53 controls, HHS and NIH security policies, audit logging, access controls, encryption, and incident response coordination.

7. Place of Performance NIH Clinical Center, Bethesda, MD (on‑premises system).

8. Period of Performance Base Year: 10/1/2025 – 9/30/2026 Option Year 1: 10/1/2026 – 9/30/2027 Option Year 2: 10/1/2027 – 9/30/2028

9. Acceptance Criteria Deliverables must meet accuracy, completeness, and stability requirements. Deficiencies must be corrected within a mutually agreed timeframe.