No Award.docx

The file is a "No Award" document from the Medical University of South Carolina (MUSC) related to a Club Management Software solicitation (Solicitation #5400028151). The procurement, initially issued on 03/19/2025, sought a comprehensive Software as a Service (SaaS) platform for managing approximately 3,100 paid and 2,500 student members at the MUSC Wellness Center. The original proposal was due by 04/11/2025 at 11:00 AM ET, with a non-mandatory pre-proposal conference scheduled for 03/26/2025 via Microsoft Teams. The intended contract was to span seven years, from 05/15/2025 to 05/14/2032, consisting of an initial three-year period with four one-year renewal options.

No offers were received that met the solicitation requirements, and the Request for Proposal (RFP) will be re-solicited with revised specifications. The procurement aimed to acquire a software solution with robust features including member registration, profile management, point of sale processing, payment management, scheduling, personal training management, gate access control, group exercise registration, and online membership capabilities. Critical evaluation criteria included reporting capabilities, PCI and FERPA compliance, mobile app accessibility, automated customer relationship management, and comprehensive communication tools. The solicitation required vendors to provide a detailed security assessment and demonstrate ability to handle approximately 2,500 monthly transactions, with no explicit set-aside designations for disadvantaged enterprises.