Questions_and_Answers.pdf

NNG16572637R

Questions and Answers

1. Will there be a secondary site visit scheduled?

No, there will not be a secondary site visit.

2. Regarding Workload History (11-1-15 to 10-31-16)

a. Please provide description of all shops and how they are numbered. Examples 02, 03, 08, 11, 13…85, 86, 92.

The description and numbering of shops is already given in Appendix 8, page 522.

b. Describe all column headings. Example: What is location? Priority Codes.

The column headings are as follows:

Work Type – legend of work types is given at bottom of spreadsheet

Locations – Building – Room Number

Priority – this is the work priority as described in Attachment A – SOW section 2.7.10.

Asset # - this is the GOMAR number # as given in Appendix 8

Shop – this is the Shop # as listed in Appendix 8, pg 522

ISTASK – ignore this column

c. Provide all codes for Maximo.

The question is somewhat unclear. Our CMMS, Maximo, utilizes many data fields that include acronyms for the field names and the input data. Providing this extremely detailed level of information would be of little use during this proposal stage.

d. Provide actual copies of few work orders.

Our CMMS, Maximo, creates work orders which are very typical of any CMMS. They include such information as work order #, description of work, location, Asset/GOMAR

#, shop #, Job Plan, start date. Sample work order in e-library.

3. Provide Workload history for last five years (FY 15, 14, 13, 12)

We feel the workload history given (11/1/15 – 10/31/16) is very typical of each year of the current contract and that providing additional years would provide little added benefit to the Offerors

4. Provide demographics for current incumbent employees. Years of service, Skills (HVAC or Elect or Mech., etc.)

The skillset breakdown can be assessed from the data given in the workload history. The work orders give the shop # (type: plumbing, LV electrical,…) and the hours expended on each work order. Therefore, the total work hours per year per skill discipline can be determined. The Government does not track the years of service of contractor employees and therefore does not have this data.

5. Provide total labor hours per year charged to this contract.

Total Hours

CY 1 11/1/12 - 10/31/13 192,554.1

CY 2 11/1/13 - 10/31/14 212,259.2

CY 3 11/1/14 - 10/31/15 222,115.2

CY 4 11/1/15 - 10/31/16 224,237.3

6. NASA has provided GSFC map. Please provide complete descriptions of all buildings with numbers, sq ft area, office building or shop. Etc...all details

Appendix 3 includes building numbers, descriptions, areas, room types, etc.

7. Attachment A. SOW Table of content and section L Mission Suitability, Subfactor A description does not match. e.g. Section 2.8.15 does not exist. 2.10, 2.8.14, 2.7.8, 2.8.7 does not reconcile.

Thank you for bringing this to our attention. RFP Section L, subfactor A, has been revised to reference the correct SOW sections and will be posted in an amendment.

8. Please clarify For Past Performance Volume and BOE- is NASA GRC requesting separate volumes from the prime and each significant subcontractor, or one volume combined? For example, for past performance one volume with 30 pages for prime with a tab(s) and another 30 pages for each significant subcontractor? Or multiple volumes from the prime? Same for BOE?

NASA GSFC is requesting one volume that includes both the prime and subcontractor’s information combined in that one volume, with a maximum number of 30 pages. This will be changed in the RFP through an amendment.

9. Reference Section L page 100 - In reference to section 2.10 of the SOW, the offeror shall describe in detail its methodology for monitoring, operating, maintaining, and repairing the Building 24 and Building 31 Power Plant Complexes on a “round the clock” basis.

Question - SOW section 2.10 does not address Building 31 and 24 requirements. Does the Government mean SOW section 2.9?

Yes, this is being corrected to 2.9 in an RFP amendment.

10. Reference Section L page 100 - In reference to section 2.8.14 of the SOW the offeror shall describe its method for performing Preventive Maintenance and repairs for all High

Voltage electrical systems and related equipment to ensure power availability for the

Center. The offeror shall discuss its plan for responding to and addressing Center power outages in order to maintain critical equipment and restore the system to operating configuration.

Question – As there is no section 2.8.14 in the SOW, does the Government mean 2.7.15

High Voltage?

Yes, this is being corrected to 2.7.15 in an RFP amendment.

11. Reference Section L page 100 - In reference to sections 1.13.4, 2.7.8 and 2.8.7 of the

SOW, the offeror shall describe in detail its knowledge of, and approach to a Reliability

Centered Maintenance (RCM) Program in support of operations, maintenance and repair, including integration with the existing program into a continually improving program and the approach and capabilities to perform Predictive Testing and Inspection (PT&I) activities to support the SOW functions in conjunction with the Computer Maintenance

Management System (CMMS).

Questions – (1) Section 2.7.8 of SOW is “Keep Customers informed. Does the

Government mean 2.7.12 PM and PT&I?

a. There is no section 2.8.7 in the SOW. Does the Government mean 2.10.8 RCM requirements?

Yes, the section will be corrected to 2.6.8, 2.7.12, and 2.10.8 in an RFP amendment.

12. SOW Reference 2.7.9 Tour Equipment & Building Systems: The Contractor shall ensure that all equipment and building systems maintained by the Contractor are operating properly. The Contractor shall survey all mechanical rooms and outer area mechanical equipment at least once per 24-hour period. The Contractor shall survey at least once per month all electrical rooms. Survey of equipment sites at GSFC are required on a scheduled basis to ensure the equipment and systems are operating properly. The

Contractor shall immediately respond to emergencies, hot/cold calls, and system malfunctions.

Questions – Would the Government please provide the following information in order for

Offeror to determine a basis of estimate for required survey?

(1) Number, location and contents (air handlers, boilers, water heaters, pumps, etc.) of the

“mechanical rooms “surveyed once per 24 hour period.

See mechrooms.xlsx in the elibrary. Equipment is identified in Appendix 8.

(2) Listing of the “outer area mechanical equipment” surveyed once per 24 hour period.

See offsite builidngs.xlsx in the elibrary. Equipment is identified in Appendix 8.

(3) Number, location (Building #) and contents (panels, motor generators, transformers, etc.) of the “electrical rooms”.

See elecrooms.xlsx in the elibrary. Equipment is identified in Appendix 8.

13. Reference Appendix 8: Many of the descriptions of the assets to be maintained are insufficient for determining the labor or materials required for maintenance and repair.

For instance, some HVAC equipment is described simply as “Air Conditioning Unit.”

Questions – Would the Government please provide more detailed descriptions of the assets, or provide the current PM plans for each?

There is no further detailed description of the assets. A list of active job plans titled “List of Job Plans” showing job plan number, description, number of hours, priority and lead shop has been added to the e-library.

14. Reference SOW 2.7.10, Page 40: Repairs and Trouble Calls

Question - What are the limits of liability of repairs and trouble calls under Part 2 of the

SOW?

There are no cost limits on baseline Repairs and Trouble Calls. That being said, SOW

2.7.11 dictates that Major Repairs (>$10K) must get COR approval before execution.

This allows the Government to prioritize costly work under a fixed budget.

15. Reference SOW 2.7.10, Page 40: Repairs and Trouble Calls

Question - Would the Government please provide historical workload data for the number and total value of trouble calls per year?

The Workload History spreadsheet gives work type. The number and cost of Trouble

Calls (TC) in a typical year can be obtained from this.

16. Reference SOW 2.7.10 and 2.7.11 Major Repairs states that major repairs “costing in excess [of] $10,000 per incident, per piece of equipment or WO” are included in the baseline contract scope.

Questions – (1) How many repairs over $10,000 can the Contractor expect to perform?

a. What is the total value of these repairs? (3) Is there a limit (not to exceed amount) on the total annual value of repairs included in the baseline contract?

(4) What is the Contractor’s limit of liability for a single repair?

The contractor might expect to see approximately 70 Major Repairs per year (greater than

$10K and less than $150K). An estimated total value would be $2.5M. There is no contractual limit on baseline repairs, but the Contractor might expect approximately $7M in annual repairs. There is no contractual limit on the cost of any single repair.

17. Reference SOW 2.7.20, Page 53, Roofing states that the contractor shall perform roofing maintenance and repair that includes “Roof Upgrades, Restorations, and Section

Replacements.”

Questions - (1) How many such upgrades, restorations and section replacements should the Contractor expect each year, and what is the annual value of such work? (2) Is there a limit (not to exceed amount) on the total annual value of repairs included in the baseline contract? (3) What is the Contractor limit of liability for each upgrade, restoration or replacement?

The roof maintenance and repair described in this section is of urgent nature. The

Workload History shows approximately 176 of these urgent roof repairs annually by

Shop 92, valued at approximately $100K. There is no contractual limit on the value of this work under baseline.

18. Reference SOW 2.10.6, Page 88, Construction Support states that the 35 annual construction projects will be planned by the Contractor “and others.”

Questions – (1) How many of the 35 projects will be planned by the Contractor? (2)

What is the value of the projects to be planned by the Contractor? (3) Are these projects included in the list of project packages in Para 2.11.5?

The Contractor can expect to plan approximately 25 projects per year, for a cumulative project value of approximately $3.5M. Yes these projects are included in the list given in

2.10.5.

19. Reference SOW 2.10.6, Page 88, Construction Support states that “most construction is done by others.”

Question - Will the Contractor be responsible for construction on some of the projects?

No. This section refers to O&M support (utility outages, design review for maintainability, etc) on construction projects performed under other contracts.

20. Reference SOW 2.10.6, Page 88 states that the annual construction projects “represent approximately $15 million in construction and repairs”.

Question – (1) Will the Contractor be responsible for performing the repairs? (2) If yes, what is the annual number and value of repair projects the Contractor will be expected to perform?

Yes, the Contractor will perform repairs. See question 8 for number and value of work.

21. Reference SOW 2.10.22, Page 98, Cost Estimating.

Question - What is the total number and value of projects to be estimated each year by the

Contractor?

The contractor can expect to provide cost estimating support on approximately 70 projects per year with a construction/repair value of around $7M

22. References 2.8, Page 70, FOC/Work Reception, and 2.9.1, Page 74, Building 31 Central

Power Plant: According to Para 2.8, the FOC, located in Building 31, is to be manned 24 hours per day, 7 days per week for monitoring the EMCS and coordinating Contractor maintenance and repair crews. According to Para 2.9.1, Building 31 is to be monitored

24 hours per day, 7 days per week, remotely from Building 24.

Question - Please confirm that both Building 31 and 24 must therefore be manned 24 hours per day, 7 days per week.

The FOC (located in B31) must be manned 24/7. The chiller and generator Plant in B31 is not manned at all. It is automated and monitored from the B24 Plant. The B24 boiler/chiller/generator plant is manned 24/7.

23. Reference SOW 2.10.5, page 87 Project Packages and Briefings provides the following projected workload capacity of project packages per year.

Project type Quantity Total Dollar value

CoF 5 $15M

Class III 6 $2M

Class II 35 $650K

MY 20 $2M

ROI 20 $1M

Question - Can the Government provide a further breakout of the project packages and construction projects as to the numbers of projects in the various FAR 36.204 estimated cost ranges shown below?

See numbers after each category:

(a) Less than $25,000. 6

(b) Between $25,000 and $100,000. 48

(c) Between $100,000 and $250,000. 21

(d) Between $250,000 and $500,000. 4

(e) Between $500,000 and $1,000,000. 2

(f) Between $1,000,000 and $5,000,000. 2

(g) Between $5,000,000 and $10,000,000. 2

(h) More than $10,000,000. 0

24. Reference SOW 2.10.6 Construction Support states there are approximately 35 construction projects of varying size each year, which represents approximately $15 million in construction or repairs.

Question - Can the Government provide a further breakout of the project packages and construction projects as to the numbers of projects in the various FAR 36.204 estimated cost ranges shown below?

(a) Less than $25,000.

(b) Between $25,000 and $100,000.

(c) Between $100,000 and $250,000.

(d) Between $250,000 and $500,000.

(e) Between $500,000 and $1,000,000.

(f) Between $1,000,000 and $5,000,000.

(g) Between $5,000,000 and $10,000,000.

(h) More than $10,000,000.

This section refers only to construction support not to actual construction/repair projects which may be accomplished as task orders (IDIQ) under this contract.

25. Reference SOW 2.10.7 Commissioning and Operational Readiness Review (ORR)

Requirements states the Contractor shall attend and participate in all construction project commissioning and Operational Readiness Review (ORR).

Question - Can the Government provide the workload associated with commissioning and

ORR?

The Contractor can expect to attend and participate in approximately 35 ORR’s per year, which are led by the contractor that performed the construction/repair work. Formal commissioning (Cx) is generally performed only on new or major facility rehab projects, which occur on average once every 3 years.

26. Reference SOW 2.10.9 Outage Requirements states the Contractor shall be fully responsible for planning and coordinating all service outages and obtaining the proper approvals from the FOM, BM, and Code 227 management through the UOTS system.

Question – Would the Government please provide workload information on number and type (systems) of planned outages per year?

The E-library contains information on number and types of planned outages per year.

27. Reference SOW 2.10.19 Service Work Requirements states Service work is defined as minor modifications or installations whereby the total direct labor cost and material expenditures is $2000 or less. Typical examples of service work include but are not limited to, hanging of bulletin/white boards, pictures, flat TV screens or similar; hanging of banners; repair/replacement of existing electrical outlets and switches; door nameplates.

Question – Would the Government please provide annual workload for Service Orders?

The E-library Workload History shows Service Work (SR – Service Requests) in the spreadsheet with all types of work orders.

28. Reference Section L pages 99/100 states In reference to section 2.8.15 of the SOW the offeror shall discuss in detail how it plans to provide overall operation, maintenance, calibration and repair of the Utility Control System, heating, ventilating, air conditioning, and refrigeration (HVAC/R) equipment to ensure safe and efficient equipment operation and to maximize the life of equipment for optimum operational 100 efficiency. The offeror shall discuss its methodology for responding to a high volume of calls complaining of uncomfortable interior temperatures.

Question – As there is no section 2.8.15 in the SOW, would the Government please provide correct SOW reference?

Yes, the corrected reference section numbers are 2.7.16 and 2.7.28 which will be reflected in an RFP amendment.

29. RFP, Section L.21, Pg. 88

Question: With questions or comments due no later than February 9th, would the

Government consider providing offerors a minimum of a 2-week extension to allow adequate time to incorporate revisions due to answers into proposals?

At this time the Government is not considering an extension.

30. RFP, Section L.26, Pg. 99 and Pg. 106

Question: Will the Government confirm WBS Level 1 must be followed in the Mission

Suitability Volume and Cost Volume?

Yes, WBS Level 1 must be followed in the Mission Suitability and Cost Volume’s.

31. SOW and RFP, Section 2.8 and L.25

Question: Section 2.8 is missing from Attachment A, SOW. This affects the paragraph numbering listed in the Subfactor A instructions of L.25.

Please refer to Question 7.

32. RFP, Section L. 25, Pg. 99

Question: Will the Government clarify the instruction provided in L.25(b) “The Mission

Suitability Volume and the Cost Volume must follow the provided WBS.”?

Reference to NF533 in L.25 (b) will be deleted in an amendment. Offerors should respond accordingly to Mission Suitability and Cost at WBS Level 1.

33. RFP, Section L.25, Pg. 99

Question: Will the Government confirm the offeror must only address the critical elements of the SOW listed in L.25(c); Subfactor A – Technical Approach?

Offerors must only address the critical elements of the SOW listed in L.25.

34. RFP, Section L.25, Pg. 101

Question: Will the Government confirm the offeror must only address the strategies, approaches, and plans listed in L.25(c); Subfactor B – Management Approach?

Offerors must only address the strategies, approaches and plans listed in L.25.