Enclosure_3_RTOs.pdf

RFP NNG16572637R

Exhibit 18

Representative Task Orders 1 & 2

Representative Task Order (RTO) #1 (Cost-Plus-Fixed-Fee with Technical Performance

Incentive Fee)

The Contractor receives the RTO in Contract Year 1 to mobilize for snow removal on Monday at

1:00 AM for an upcoming snow event of unknown quantity and duration. The snow event precipitation is predicted to be 3” to 4” of snow within four hours. The snow commenced falling at 3:00 AM and stopped falling at 7:00 AM. The total snowfall amount was 4”. The Offeror shall describe their approach from the receipt of the RTO through completion. The Offeror shall describe the critical processes to be monitored as part of this effort, the methodology for assignment of technical expertise to the effort, the reporting methodology, replenishment of materials and supplies, and the criteria for determination of the completed task. Reference following SOW:

Snow and Ice Removal Statement of Work:

Introduction: The Contractor shall remove snow and ice from the East and West Campuses at

Goddard Space Flight Center (GSFC), Greenbelt Road, Greenbelt, Maryland. Additionally, the

Contractor shall perform snow and ice removal from four (4) GFSC outlying sites: Area 100, Area 200, Area 300 and Area 400. Snow and ice removal includes all necessary services for a complete control and removal program for ice and snow accumulations from designated roads, bridges, parkway acceleration and deceleration ramps, parking lots, parking lot entrances and exits, and designated buildings, trailers entrances, sidewalks, stoops, steps, nitrogen tank areas, fuel tank areas, bus shelters, loading docks, handicap and service ramps. The Contractor shall provide complete removal of ice and snow accumulations down to clear, clean, dry pavement and surfaces.

Requirement: The Contractor shall provide all supervision, labor, equipment, materials, supplies, and maintenance necessary to perform snow and ice removal. Refer to the attached

GSFC site plan entitled SNOW PLAN (Appendix 12a and Appendix 12b) and GSFC Snow

Announcement for Greenbelt (Appendix 13), for general contract work locations. Work shall be completed in accordance with the performance sequences identified within the plan.

The Contractor shall clear pavements to full widths to prevent melting runoff from re-freezing.

The Contractor shall clear parking lots from edge to edge with corner spaces cleared and functional. The Contractor shall keep sidewalk easements clear and open including all handicap ramps and curb cuts. The Contractor shall keep all storm drains and fire hydrants clear of snow and ice and remain accessible.

Identification of Personnel and Condition of Equipment, Communications, and

SupervisionRequirement: The Contractor shall have the personnel, equipment, communication capability, and supervision to complete snow and ice removal.

The Contractor shall meet the following:

Personnel: Employees who are part of the normal complement will use their regular employee badges. The Contractor shall submit a complete listing of proposed employees needed for snow and ice removal that are not part of the everyday, on-site workforce. The Contractor shall identify citizenship, and provide the list to the Task Order Monitor (TM) for review by October 1 of each year before the snow season begins. Should any problems arise with the employees listed, the Contractor shall resolve the issue prior to bringing employees to the Center. GSFC issued badges shall be worn and fully visible at all times by all contract personnel.

Equipment: The Contractor’s equipment shall be equipped with flashing warning beacons and audible and visual backup warning devices. All snow removal equipment shall arrive on site

(GSFC), with a full fuel tank verified, prior to beginning work. The Contractor shall at all times assure that all equipment is operated in a safe and professional manner.

Communications: The Contractor shall provide the TM with reliable means of contacting authorized Contractor representative(s) 24 hours a day, 7 days a week. All Contractor vehicles shall have direct two-way radio communications with the Contractor’s on-site representative.

Supervision: The Contractor shall designate a supervisor of snow removal operations who shall be present at all times on the job while work is in progress. The Contractor’s supervisor shall be on the job to manage this project from the Start Work Task Order to the completion, inspection and release of Contractor personnel and equipment by the TM. The Contractor’s supervisor shall maintain contact, at all times with the TM via Government supplied two-way radios.

Response Times/Completion Times

Introduction: Snow/ice removal operations shall will focus on providing the best conditions for the Center’s normal operating schedule of Monday-Friday, 7:00AM to 5:30PM and maintain 24 hour operation areas as identified in Appendices 12a, 12b and 13.

Requirement: The Contractor shall meet the following:

Response. Depending upon weather conditions at GSFC, both actual and projected, the

Contractor shall respond when contacted by the TM. There will be no minimum ice or snow accumulation required before services are ordered.

Start Work Task Order. When possible, the TM will provide the Contractor’s representatives with as much advance notice as possible for the “Start Work Task Order”. The Contractor’s complete mobilized work force shall be at GSFC within three hours of the official notification

“Start Work Task Order”. The Contractor shall provide complete and thorough treatment of areas by plowing, shoveling, and transporting snow/ice in conjunction with chemical treatment with approved ice/melt and abrasive materials.

Completion Times. The Contractor shall be allowed no less than the following numbers of hours from the end of the snow and ice event to remove snow and ice from the Center:

Snow Completion - Times Allowed

0 inch to 3 inch event – 6 Hours

3 inch to 5 inch event – 8 Hours

5 inch to 6 inch event – 10 Hours

6 inch to 9 inch event – 12 Hours

9 inch to 12 inch event – 14 Hours

12 inch to 15 inch event – 16 Hours

15 inch to 18 inch event – 18 Hours

18 inch to 21 inch event – 20 Hours

21 inch to 24 inch event – 22 Hours

Over 24 inches event – 24 Hours plus 1 hour for every inch over 24.

Ice removal completion times

0 inch to ½ inch event – 6 Hours

½ inch to 1 inch event – 8 Hours

1 inch to 1-½ inch event – 16 Hours

1-½ inch to 2 inch event – 24 Hours

2 inch to 2.5 inch event – 34 hours

2.5 inch to 3 inch event – 44 hours

3 inch to 3.5 inch event – 54 hours

3.5 inch to 4 inch event – 64 hours

4 inch to 4.5 inch event – 74 hours

4.5 inch to 5 inch event – 84 hours

Ice completion adjustment times to include: For every ½” (one half inch) of ice accumulation above 2 inches Contractor will be allowed an additional 10 hours to complete ice removal.

At the discretion of the TM, an extension may be granted if the completion time does not interfere with Core hours. This extension will not carry over into the following day’s core hours, 7:00AM to 5:30 PM unless authorized.

If two separate events occur one after the other, then the Contractor shall be allowed the accumulated cleanup times to complete precipitation removal.

Service shall be performed on any day or night during the contract period including Government observed holidays. Services shall be performed as required on a 24-hour a day basis.

Annual Preparation

Requirements: Prior to the beginning of each winter season, the Contractor shall make annual preparations for snow removal operations. This includes but is not limited to preparing all equipment, supplies, and tools for snow and ice removal and ensuring all salt and sand supplies are adequate.

The Contractor shall perform certain activities prior to and following each winter season. They include:

Before Snow Season. The Contractor shall ensure that all sand buckets at the entrances of all building are in place and full. Snow stakes to mark facilities that may be damaged by snow removal (such as fire hydrants, curbs that may be hidden by the snow, median strips on roads and parking, and speed bumps) shall be placed around the Center. Annual preparations shall be completed by October 31 each year.

After Snow Season. The Contractor shall remove all snow stakes and store them for the following winter. This work shall be completed prior to April 15 of every year.

Standard: The Contractor shall meet the stated deadlines for winter preparation as stated.

Snow and Ice Removal Operations

Requirement: Ice and snow removal operations shall continually progress until the storm has passed and all contract work areas remain clear and safe as required in Section 0 of the SOW.

Contract Areas. The Contractor shall provide a constant, clear, and safe passage at all contract work sites. The Contractor shall rework areas during the control and cleanup period due to snowing, drifting, or icing over in order to provide the required results. Extremely large accumulations of snow or ice due to the plowing processes shall be loaded and removed to the designated areas on either the East or West Campus. Small accumulations of snow after an event if found to be effecting parking spaces shall be moved to a grassy area and shall not interfere with entrance to buildings or interfere with parking or traffic view.

Report. The Contractor shall report to the TM when its forces are on site and ready to start work.

The TM shall duly note the actual time of snow/ice control and removal operations. Depending upon each individual storm intensity, time of day that the storm occurs, and the day of the week, the Contractor shall have areas cleared, deicing compounds and/or abrasives applied, and open for business by 7:00AM weekdays.

Depth of Event. After falling snow or ice has ceased, the Contractor and the TM will jointly measure the fallen precipitation at a minimum of six (6) locations around the Center that are mutually determined by the Contractor and the TM to determine depth of the event. Should drifting, sun, wind or other circumstances not allow for on-site measurements, officially recorded accumulations from both Ronald Reagan National Airport and Baltimore Washington

International Airport shall be averaged and used to determine depth of the event.

Backlash. During each adverse weather event the TM will receive continuous weather updates for the Washington Metropolitan Area and continually monitor local GSFC conditions. Based upon these forecasts, should a storm retreat (backlash) over the GSFC area before the final inspection and acceptance, the backlash shall not be considered a new event; it is a continuation of the original storm. If an event stops or stalls, but restarts within 1hour, it will be considered as a continuation of the original event. If a significant amount of time occurs (1+ hrs) after the event stops and it starts snowing again it will be considered as two events. The TM will make this determination.

Snow and Ice. Should a storm start out as snow then change over to freezing rain, sleet or any combination there-of, and the accumulation does not interfere with or change the difficulty to continue with the original event, the event shall be considered as one event and billed as such.

The TM will make this determination. If the event change over warrants a major change to the original removal process such as the change over from snow to freezing rain resulting in an accumulation of 1/4+ inch of ice, then this would constitute a major change to the snow removal process and billed as two events.

Equipment. The Contractor shall provide all necessary transportation vehicles, hand shovels and brooms, and pails or buckets for hauling deicing compounds and sand abrasives. The

Contractor shall have the means to tow vehicles.

De-icers. The Contractor shall not spread or apply any deicers or abrasives without the approval of the TM. The Contractor shall be conservative in the spreading of deicing materials so as to prevent excessive residue after event. Contractor shall not use road salt on any concrete surface unless directed. Contractor shall remove road salt from concrete walkways so as to prevent spalling of concrete surfaces. Excessive de-icing materials found after an event shall be cleaned away from entrances by the Contractor. Once notified by the TM the Contractor shall have one business day to clean.

Parked Vehicles. Snow shall not be intentionally piled up or around parked private or

Government vehicles. The Contractor shall notify the TM when vehicles are abandoned or are in obstructive locations. The TM will notify appropriate officials to try to locate the owner of the vehicles. If it is determined by the TM that the vehicles MUST be moved and the owner cannot be located, the Contractor shall be instructed to tow the vehicles to the tow lot as shown on the

Snow Plan. The Contractor shall never tow any vehicles unless directed by the Government.

The Contractor shall carefully plow around all parked vehicles.

Parking Spaces. To successfully complete a job, every parking space shall be cleared and made fully accessible for use on all parking lots and roads. Only an unusually heavy snow accumulation or several consecutive snowstorms in which it becomes difficult to push snow off the pavement areas will justify the loss of any parking spaces. The TM shall inspect any lost parking space for justifications before final acceptance is granted.

Interference. Work shall be executed in such a manner as to interfere as little as possible with normal functions of GSFC as a whole, including the operations of utility services, fire protection services, construction activities, any existing equipment, work being done by others, as well as, to provide unobstructed access to GSFC areas required to remain operational.

Sand Buckets. After each snow event the Contractor shall inspect all sand buckets at the entrances of buildings and replace them as required.

Notification. Upon notification, the Contractor shall perform the required services continuously throughout the event, keeping all contract areas clear of accumulated ice and snow to maintain safe access in all areas. A “Start Work Task Order” shall be issued for each snow/ice event and each shall be for the complete removal of ice and snow accumulations on the entire contract area.

Major storms may require removal of snow and ice several times.

Refreeze Coverage

Introduction: After all snow is removed from roads, parking lots and sidewalks, as required, the

Center is typically exposed to refreezing events. During the day snow and ice melt, but then refreeze at night. This will happen with no additional precipitation.

Requirement: During refreeze coverage, the Contractor shall inspect the entire Center and shall re-salt or re-sand any area that has re-iced prior to 7:00 AM every day. During the day the

Contractor shall respond to trouble calls to provide additional services of salting and sanding.

The Contractor shall maintain an active hot spot freeze/re-freeze Center map of trouble areas that consistently have refreeze issues during the melting of ice and snow. Sometimes these areas will be frozen when temperatures are above 32 degrees Fahrenheit. The Contractor shall inspect the

Center, and specifically these trouble areas, and shall re-salt or re-sand any area included that has re-iced prior to 7:00 AM every day.

Inspection and Acceptance

Introduction: For the purpose of inspection and acceptance, the Main (West) Campus has been divided into nine (9) separate quadrants and the East Campus divided into three (3) quadrants.

Areas 100, 200, 300, and 400 shall each serve as a quadrant. Upon Contractor notification the

TM that a quadrant area has been completed, the TM will perform a total visual inspection and approve/disapprove the work. All areas must be approved for the event to be closed.

Requirement: Unacceptable areas shall be identified and immediately provided to the Contractor in the form of a punch-list. All unacceptable areas shall be reworked to meet the SOW requirements. All contract areas shall be in an acceptable condition before any Contractor personnel and equipment is released. The Contractor’s work force, equipment, or supervisor shall not leave GSFC until acceptance by TM is given, or permission is granted by the TM to operate at a reduced effort.

Special Areas of Consideration

Introduction: Areas, roads, sidewalks, parking lots, building and trailer entrances at GSFC have been prioritized for snow and ice removal depending on building function and mission. The areas of priority have been color coded and are shown in Appendix 12a and Appendix 12b.

Requirement: The Contractor shall remove snow and ice from areas of priority as follows:

FIRST PRIORITY/RED AREAS: Bridge, ramps, roads, parking lots, steps, sidewalks, entrances and exits shall be continuously cleared to pavement surface. Doors shall be able to be opened at all times.

SECOND PRIORITY/YELLOW AREAS: Roads, parking lots, steps, sidewalks, entrances and exits shall be cleared to pavement surface and shall be checked and cleared a minimum of three times during each eight hour period, at approximately 2 ½ hour intervals. After the storm has passed, all contract surface areas shall be completely cleared to pavement surface within the specified completions time as stated in Section 3.1.2.

THIRD PRIORITY/GREEN AREAS: Roads, parking lots, steps, sidewalks, entrances and exits shall be cleared to pavement surface and shall be checked and cleared a minimum of twice during each eight-hour period, at approximately 4-hour intervals. After the storm has passed, all contract surface areas shall be completely cleared to pavement surface within specified completion time as stated in Section 3.1.2.

FOURTH PRIORITY/NON-COLORED AREAS: Roads, parking lots, steps, sidewalks, entrances and exits shall be cleared to pavement surface and shall be checked and cleared to pavement surface and shall be checked and cleared once during each eight-hour period. After the storm has passed, all contract surface areas shall be completely cleared to pavement surface within the specified completion time as stated in Section 3.1.2.

HANDICAP SPACES: There are approximately 136 designated employee and visitor handicap parking spaces located in approximately 33 different surface parking lots across the campus. The

Contractor shall ensure the entire parking space and adjacent pedestrian access island, sidewalk, sidewalk curb cuts, steps and ramps are fully cleared to bare, dry pavement. Ramp and step handrails shall be clean and free of ice or snow. Remove snow that may separate handicap ramp from the main adjacent sidewalk. The Contractor shall provide particular attention to all handicap areas to ensure they are free of ice and snow for safe access for handicap individuals from their vehicles to the adjacent sidewalks. As conditions warrant, the Contractor shall apply sand in conjunction with de-icing compounds.

Materials

Introduction: The Government will provide storage for the supplies of salt, sand, and de-icing materials to be used. Supplies of salt and sand will be available for use at contract start. The

Contractor shall replace all materials used in either the salt dome or sand dome. Any snow delineators (stakes) unable for re-use by either loss or damage shall be replaced by the

Contractor prior to the next snow season.

Requirements: The Contractor shall meet the following:

Large spills or excessive use (as determined by TM) of ice melters and/or sand or salt that may pose a cleanliness, safety, or environmental hazard shall be immediately cleaned up by the

Contractor.

Sand shall be washed concrete sand.

Salt shall be rock salt (sodium chloride).

De-icing Compound shall be an approved flake potassium chloride compound.

When not properly applied according to manufacturers’ recommendations and weather conditions, and there are excess materials, the Contractor shall be required to clean the pavement areas after the storm has ended.

Supplemental Services

Introduction: The Government may order supplemental services from the Contractor to load and haul snow/ice mounds resulting from plowing operations. After severe or multiple storms plowed snow and ice accumulates into large mounds restricting parking, turning radii, and lines of sight for vehicles and pedestrians creating unsafe conditions. The TM will contact the

Contractor and issue a “Start Work Task Order” to load, haul, and dump accumulated snow/ice mounds at predetermined locations on the Main (West) Campus.

Requirement: When issued a Start Work Task Order, the Contractor shall load, haul, and dump snow/ice mounds located on the East Campus, West Campus or outlying areas at the specified location on the West Campus. The Contractor shall be responsible for assuring the areas cleared of mounds of snow/ice are in the same condition described previously. Should the TM issue a start Work Task Order for supplemental services, all provisions of this contract will be enforced.

The Contractor shall invoice separately for any supplemental service provided.

Government Supplied Materials and Space

Introduction: The Government will provide gasoline, diesel, materials and storage areas for the

Contractor.

Gasoline and diesel fuel (for trucks, snow blowers, skid loaders, snow tractors, snow brooms and miscellaneous equipment) will be provided by the Government. Government supplied fuels and materials are intended for use ONLY during snow/ice removal operations at GSFC. The

Contractor shall start a snow or ice event with all Contractor-owned vehicles and equipment filled-up or topped off when they enter the Center. At the end of a call order, the Contractor-owned vehicles and equipment may be filled to the same levels.

Two (2) storage sheds, each approximately 12’ x 20’, behind Building 4 will be provided for the

Contractor’s use, and these sheds will be used for storage of snow stakes, hand shovels, scraper, buckets, and sidewalk de-icing compound material. B.28 parking lot is a staging area for West campus snow equipment. The equipment shall be removed when snow season is over.

Protection of Government and Private Property

Introduction: All Government property in and around the contract areas including but not limited to trees, shrubs, lawns, light and sign posts, catch basin and manhole covers, railings, etc.

shall be carefully worked around to avoid unnecessary damages. The Government will accept normal wear and tear. The Contractor shall repair or replace any property damaged while meeting the requirements of the SOW.

Requirement: The Contractor shall be solely responsible for any damages to private or

Government property (i.e., automobiles, etc.) resulting from snow/ice removal operations. The

Contractor shall be required to immediately notify the TM when such an incident occurs. The

Contractor shall take immediate necessary action to resolve the issue if damage occurs to

Government or private property.

Use of Government Facilities

Introduction: The Government will provide parking, restroom, and a lunchroom facility during snow removal periods.

Requirement: Contractor employees engaged in snow removal shall park only in the Building 8

West parking lot. The Contractor shall be responsible for supplying, distributing, and managing all Contractor vehicles, supplies, tools, materials, and equipment necessary to perform the required tasks including all necessary towing of disabled Contractor vehicles, repairs, and maintenance.

The Contractor’s personnel shall be allowed full use of Building 4 lunchroom facilities and restrooms. The Contractor shall keep these areas in a clean and tidy manner during and after use.

Specific Conditions

Introduction: The Government further describes details regarding snow/ice removal.

Requirement: The Contractor shall meet the following:

Pavement Conditions. The Contractor shall provide a clean, clear, and non-slippery pavement surface free of snow and ice accumulations.

Entrance. At no time shall any building entrance become inaccessible due to heavy or drifting snow or ice accumulations that would impede the admittance or exit of emergency equipment and personnel. All entrances, stoops, sidewalks and walkways shall be cleared the full width down to clean dry surface area.

Paved Areas. All contracted road and parking areas shall be fully cleared from edge to edge with all parking spaces available for use when completed.

Loading Docks. Service loading docks and steps down to the road surface shall be cleared of all ice and snow. Step landings shall be cleared out away from the platform.

Nitrogen Storage Tanks. Nitrogen storage tank areas shall have all ice and snow accumulations removed from entrance gates to allow for uninterrupted deliveries. Ice and snow removal inside the fenced areas is not required; however, gates shall be able to swing open fully and away.

Priority 1 Areas. All Priority 1 Areas shall be open and passable to employees, security, and emergency vehicles regardless of storm duration or intensity. During prolonged storms or storms of unusual intensity all other areas shall continue to be plowed as conditions allow but shall be considered to be of secondary importance. The TM shall instruct the Contractor of the

Government’s intentions and desires as the storm and call order period progress.

GSFC Status. The TM will advise the Contractor of the GSFC status as to closure, delayed opening, or early departure as described in the GSFC snow announcement for Greenbelt

(Appendix 13). In order for the TM to recommend a status to GSFC management, the Contractor shall provide information to the TM such as time needed to complete snow/ice removal operations, traffic hindrance etc. The information will be use to determine the GSFC status.

Status is determined by approximately 4:00 AM on workdays.

Stand-by Status

Introduction: The Government may elect to place the Contractor on stand-by status, depending on national, regional, and local weather forecasts that a storm is approaching the local area.

Requirement: Upon notification from the TM placing the Contractor in a “Stand-by” status, the

Contractor shall report to GSFC Response Times/Completion Times, completely staffed and all snow/ice removal equipment on-site. Should the storm not materialize as predicted, the

Contractor shall be compensated for mobilization and demobilization as stated in the Contract

Pricing Schedule. If the forecasted storm arrives in the local area and the TM issues a “Start

Work Task Order,” the Contractor will be reimbursed for the particular event in accordance with the Contract Pricing Schedule based on the depth of snow and ice and the stand-by fee for the particular event will not apply.

Representative Task Order #2 (Fixed Price)

STATEMENT OF WORK

Building 3 Asbestos Tile Abatement

Fixed Price Task Order

September 15, 2016

Project Scope:

The Contractor shall provide all materials, labor and equipment necessary for the removal and abatement of asbestos tiles and mastic in the north hallway of Building 3.

The Contractor shall:

1. Remove and abate all Asbestos Containing Material (ACM) tiles and mastic in the north hallway of Building 003, Floor 0, (960 square feet of asbestos containing 9”x9” tile and accompanying mastic.)

2. All work, including system outage requests shall be coordinated through the Project

Coordinator

Performance Standards/Quality Assurance:

All work shall be in accordance with the requirements of the FOMS contract, i.e. safety, quality control, workmanship and material specifications, etc.

Period of performance:

Period of performance will be a 45 day period following task award.