Sources Sought.docx

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Patient Library Services
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NIH-OD-SS-26-001219
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This is a Sources Sought announcement issued by the National Institutes of Health Clinical Center for market research purposes regarding Patient Library Services at NIH-OD-SS-26-001219. The government seeks to identify potential qualified small and large businesses capable of providing comprehensive library services to the Clinical Center's patient population, including patients, visitors, and family members. The library currently operates with over 6,000 books, magazines, DVDs, music CDs, and specialized materials such as large-print books, audio books, and adaptive reading aids. Services encompass diversional materials, health-related information resources, general interest content, current releases, guest wireless account management, basic computer skills instruction, and material delivery to patient bedsides.

The scope of services includes full operational management of the library facility located on the 7th floor of the Clinical Center, personnel management, space management, material resources, and maintaining current inventory. The contractor must deliver outstanding customer service with warm, courteous interactions and assessment of customer needs relative to reading comprehension levels. Service hours must be defined based on customer demand. The base performance period runs from July 13, 2026 through July 12, 2027, with four option years extending through July 12, 2031. Responses must be submitted in writing to ryssa.nix@nih.gov with subject line "Response to NIH-OD-SS-26-001219" by noon on March 27, 2026. Required response elements include SAM UEI number, company information, GSA Schedule details, socioeconomic status, and a capability statement. The NAICS code is 561990 (Other Professional, Scientific, and Technical Services) with PSC code R605. This announcement does not obligate the government to issue a solicitation or award a contract.

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THIS IS A SOURCES SOUGHT ANNOUNCEMENT ONLY.

It is neither a solicitation announcement nor a request for proposals or quotes and does not obligate the Government to award a contract. Requests for a solicitation will not receive a response. Responses to this sources sought must be in writing. The purpose of this sources sought announcement is for market research to make appropriate acquisition decisions and to gain knowledge of potential qualified Small Businesses interested and capable of providing the services described below.

NIH-OD-SS-26-001219

The information gained from this market research will help the National Institutes (NIH) Clinical Center (CC) plan for its acquisition strategy.

Potential Large and Small Businesses shall include business information outlined in the section below as a part of their response.

Complete responses to this notice shall be in the following format:

1. SAM UEI Number

2. Company Name

3. Company Address, City, State and Zip Code

4. Company Point of Contact, Email Address and Telephone Number

5. Current GSA Schedule appropriate to this Sources Sought

6. Socioeconomic Status: (i.e., HUBZone, 8a, Small Business, Women Owned Small Business, Veteran-Owned Small-Business, etc.) as validated in Central Contractor Registration (CCR). All offerors must register in CCR located in https://www.sam.gov.

7. Provide a capability statement that addresses the organizations qualifications and ability to perform as a contractor for the work described in the Statement of Work.

The Patient Library, a comfortable, light-filled and well-stocked library, is located on the 7th floor of the Clinical Center. There are more than 6,000 books, including a selection of current best-sellers, reference, foreign language, health, coping large-print, picture, and audio books. Current DVD releases and music CDs, with wide-ranging choices are available. The library subscribes to some 30 magazines, the Washington Post, The New York Times and The Wall Street Journal. All materials can be checked out and a hospital volunteer or member of the library staff will also deliver books, DVDs, CDs, or other library material to a patient bedside if requested.

The library manages the set-up of wireless computer accounts for patients and patient visitors as well as offers instruction in basic computer skills so that a patient may better use the computer in their room. Special items such as CD players, guitars, and special visual aids such as talking books, and "bed specs" (prism glasses that allow a patient to read lying down) are also available.

OBJECTIVES AND SPECIFIC ACTIONS FOR THE PROCUREMENT:

1) Provide library services to a customer base of patients, patient visitors, family members of the Clinical Center. Materials and services provided are focused on (1) diversional, (2) health – related information, (3) general interest and (4) current interest.

2) Library services shall provide outstanding customer service which includes a warm, friendly, courteous greeting as well as an inquiry as to how the librarian can meet the customer’s needs. The assessment of customer needs should not only be in the above-mentioned areas, but also reflect an understanding of reading comprehension levels.

3) The scope of services includes all operations, to include management of personnel and space, material resources, guest wireless accounts, and on-going currency of new releases of books and other library materials.

4) Hours of service are defined and reflective of customer demand.

5) Library services will be performed at the Clinical Center.

Period of Performance: Provide library services for the Clinical Center Patient Library.

Base Period: July 13, 2026 – July 12, 2027 Option Year 1: July 13, 2027 – July 12, 2028 Option Year 2: July 13, 2028 – July 12, 2029 Option Year 3: July 13, 2029 – July 12, 2030 Option Year 4: July 13, 2030 – July 12, 2031

Contractors shall not reach out to the customer for any questions or clarifications.

All communications must go through contracting.

Important information: The Government is not obligated to nor will it pay for or reimburse any costs associated with responding to this source sought synopsis request. This notice shall not be construed as a commitment by the Government to issue a solicitation or ultimately award a contract, nor does it restrict the Government to a particular acquisition approach. The Government will in no way be bound to this information if any solicitation is issued. No sub-contracting opportunity is anticipated.

NAICS: The North American Classification System (NAICS) code for this acquisition is 561990.

PSC: R605

Notice to potential offerors: All offerors who provide goods or services to the United States Federal Government must be registered and have an active registration in the System for Award Management (SAM) at www.sam.gov and complete Online Representations and Certifications Application (ORCA).

All interested Offerors should submit information by e-mail to ryssa.nix@nih.gov. Please use subject line “Response to NIH-OD-SS-26-001219”.

All information submissions shall be received no later noon on March 27, 2026.

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