NIHAO2011062-Attachment 1 SOWRevised.docx

Statement of Work Attachment 1

Statement of Work Laboratory and Office Relocation Services

The Office of Research Operations (ORO), National Institute of Allergy and Infectious Diseases (NIAID), National Institutes of Health (NIH) requires assistance with laboratory and office relocation services. The purpose of these services is to provide technical expertise and physical support to NIAID federal staff and programs in the labs and offices at national and international locations. ORO has recognized a need to better and closer manage the activities needed to complete these efforts efficiently, and, with limited disturbance to program staff. This will require procurement support for the NIAID Staging Facility management, relocation, and logistical support for laboratory and associated administrative spaces at NIAID facilities world-wide. NIAID ORO has also recognized the need for daily move activities in support of the ongoing mission.

SCOPE OF SERVICES:

NIAID requires general relocation services for all and any NIAID or other NIH staff and relocation support of the consolidation and reconfiguration of laboratory and office space or facilities in all spaces leased and government owned on the main NIH Campus in Bethesda, Maryland, and domestic and international satellite facilities as occupied by NIH or NIAID personnel or in support of the NIAID. The scope of this requirement is to provide services that range from small daily non-planned moves that arise in the day-to-day operations, to large relocations that are required to support efforts such as construction and whole facility or program relocation.

The larger moves will require the contractor to provide the following services: moving, storage, and the logistics of move management for BSL 2 and lower scientific equipment, potentially hazardous chemical and biological materials, furniture, demountable partitions, files, and other various office and lab equipment. Tasks will be issued individually under a base IDIQ contract.

The contractor shall provide:

a. Pre-move planning and coordination including scheduling of scientific equipment decontamination and other technical preparation by designated government personnel or NIAID service providers ; disconnection and preparation for moving the scientific equipment, phone equipment, fax machines, printers, office furniture and equipment; and moving logistics for the affected NIAID personnel.

b. Labor and materials necessary to relocate common laboratory chemicals as defined by the NIH. The contractor will be responsible for surveying the materials to be relocated and following all international (if applicable), federal, state, and NIH policies, requirements, permitting and licensing, for the safe handling and transport. The contractor will provide means and methods for handling these materials directly, via subcontractor, or in coordination with NIH/NIAID provided services. NIH information on Common Laboratory Chemicals can be viewed at http://orf.od.nih.gov/Environmental+Protection/Waste+Disposal/Examples+of+Common+Laboratory+ChemicalsandtheirHazardClass.htm

c. Labor and materials necessary to relocate biological materials. The contractor will be responsible for surveying the materials to be relocated and following all international (if applicable),federal, state, and NIH policies, requirements, permitting and licensing, for the safe handling and transport. The contractor will provide means and methods for handling these materials directly, via subcontractor, or in coordination with NIH/NIAID provided services. NIH Information for the transportation of Biological materials can be found at http://www.ors.od.nih.gov/sr/dohs/BioSafety/shipbio/Pages/shipping_biological_material.aspx

d. In special cases, labor and materials necessary to relocate low level radioactive research materials. The contractor will be responsible for surveying the materials to be relocated and following all international (if applicable),federal, state, and NIH policies, requirements, permitting and licensing, for the safe handling and transport. The contractor will provide means and methods for handling these materials directly, via subcontractor, or in coordination with NIH/NIAID provided services. NIH Information for the transportation of radioactive materials can be found at http://www.ors.od.nih.gov/sr/drs/services/Pages/index.aspx

e. Labor and materials necessary to relocate the furniture, demountable partitions, file cabinets, and office and lab equipment.

f. Proper installation of wall and floor protection during move activities.

g. Relocation services which include physical packing, inventorying, wall and floor protection, and packing and unpacking services for common space and offices, as required, and post-move services such as crate retrieval, file cabinet relocations, installing keyboard trays and punch list resolution to fine-tune the newly occupied space.

h. Disassembly and reassembly of various types of furniture, and removal and reinstallation of wall mounted items.

i. Temporary storage and staging of furniture, equipment, and other items awaiting move destinations.

j. Post-move evaluation and assistance with completing miscellaneous tasks pertinent to the contract's scope of work, as needed for the resumption of operations.

k. Removal of any debris from vacated or relocated space as generated by the move/relocation.

l. Comprehensive spreadsheets inventories to accurately account for the history of each relocation effort.

DEFINITION OF WORK SCHEDULE:

The schedule for services will be specified with each task order issued under the contract.

DEFINITION OF DELIVERABLES:

In addition to deliverables related to the contract's reporting requirements, deliverables for specific services within the scope of this contract will be defined with each task order.

MINIMUM PERFORMANCE REQUIREMENTS:

Satisfactory performance of the final contract shall be deemed to occur upon performance of the work described in this Statement of Work and the particular specifications included in each task order, and upon delivery and acceptance by the Contracting Officer (CO), or the duly authorized representative, of the following items in accordance with the stated delivery schedule:

· After receiving a request for proposal (RFP) from NIAID, which will include the statement of work (SOW) and a relocation schedule, the contractor will have two business days to notify NIAID if they consider the schedule unachievable. If this is the case, NIAID and the contractor will try to reach a mutual agreement on an alternative schedule. If an agreement is reached on the relocation schedule, the contractor will submit their proposal based on the total number of working days equal to 20% of the accepted schedule. For example, if the work takes 20 days to perform the proposal must be submitted within four (4) days. The contractor will submit a detailed schedule of activities, for review and acceptance.

· After receipt of the task order award, duly signed by the CO; the contractor shall be available from the start date to work on the project as proposed.

· The contractor will attend a project kick off meeting, when required, and provide oral and written instructions for labeling, packing, and other preparation to the NIAID point(s) of contact, as requested by the NIAID Contracting Officer’s Representative (COR).

· The contractor shall notify the COR within 24 hours after the relocation move has been completed. The NIAID will conduct an inspection and compile a "punch-list" (list of incomplete work, damages, or other deficiencies that need to be addressed before the relocation move can be accepted as complete). Within one business day after the NIAID inspection (see NIAID quality assurance assessment monitoring steps below), the contractor shall schedule a follow up visit to reconcile the punch-list items. This may coincide with equipment pick-up or other activities already in the schedule.

· Within 48 hours after completing the punch-list the contractor will provide a reconciled copy of the relocated property inventory or manifest initially submitted with its proposal, detailing the before and after relocation condition of the property and assessment of responsibility for any damages to the property while under the purview of the contractor.

· If applicable to the order, the contractor shall arrange and be prepared to provide manpower for the delivery of property to the NIAID Staging Facility in Gaithersburg, Maryland.

QUALITY ASSURANCE AND SURVEILLANCE PLAN:

The QASP is intended to accomplish the following:

• Define the roles and responsibilities of participating Government officials;

• Describe the process of quality assurance assessment; and

• Describe the process for performance evaluations and the ratings criteria.

PERFORMANCE STANDARDS

The Contractor is expected 'not to exceed' 10% of the negotiated schedule for task order completion.

QUALITY ASSURANCE ASSESSMENT

The Contractor shall report the expected or actual task completion time to the COR, by telephone communication and in writing, by no later than the actual time of completion. The COR will schedule a completion inspection no later than one business day after the receipt date of the completion notification. If the COR accepts completion, it will communicate acceptance in writing to the Contract Specialist and include a copy of the Contractor's completion notification. The COR will also provide a copy of the acceptance notice to the Contractor. The COR will communicate in writing to the Contractor any task completion rejection, including the 'punch list' described in this Performance Work Statement, no later than one business day after the inspection date. The Contractor shall conduct a follow-up visit to reconcile the COR's punch list, no later than one business day after receipt of the rejection notice. The Contractor shall start the Completion work no later than the one business day after its rejection notice follow-up visit. The time frame between the Contractor's completion notification to the COR and commencement of Contractor's rework on 'punch-list' items, shall not exceed three (3) business days from the Contractor's completion notification, unless this time frame is extended by the number of days of a Government caused delay. The Contractor shall report, and the COR will re-inspect, completion of punch list items following the inspection and acceptance process described above.

PERFORMANCE EVALUATION

The COR and the Contract Specialist will assess the Contractor's performance on each task order no later than 30 calendar days after task completion, using the following Performance Standards:

• Unsatisfactory: The Contractor exceeded the schedule by more than ten percent (10%) of the negotiated work days for task completion.

• Satisfactory: The Contractor exceeded the schedule by no more than ten percent (10%) of the negotiated work days for task completion.

• Excellent: The Contractor completed the task ahead of the negotiated completion date.

For the purpose of this Statement of Work and Quality Assurance and Surveillance Plan, a business day is the time frame between 8:30 A.M. to 5:00 P.M., from Monday to Friday, excluding Federal Holidays.

PERFORMANCE RATING CRITERIA

The Contractor's annual performance will be evaluated adjectivally, based on the following standards of overall Contractor's performance:

• Unsatisfactory: The Contractor's Performance was rated Unsatisfactory on more than thirty percent (30%) of all assigned tasks during a contract year.

• Satisfactory: The Contractor's Performance was rated Satisfactory on seventy percent (70%) or more of all assigned tasks during a contract year.

• Excellent: The Contractor's Performance was rated Excellent on ninety percent (90%) or more of all assigned tasks during a contract year.

The Contract Specialist and the COR will provide a written notice to the Contractor on any "Unsatisfactory" rating, and an opportunity for discussions, prior to making a final rating determination. The Contractor may also respond in writing to the Contracting Officer within five (5) business days after receiving written notice of any "Unsatisfactory" rating. The discussion and/or written responses of the Contractor will be considered by the Contracting Officer and the COR before making a determination on the final performance rating. The final rating will be incorporated in the Government's contractor performance records, and may influence the Government's decision to award additional task orders or the exercise of options.

Changes, deletions or additions to the performance standards may be requested by the Contractor or the COR and must be approved by the Contracting Officer no later than 30 days prior to the commencement of the next evaluation period (contract year). Changes to the performance standards will have no impact on ratings for prior performance periods.

PERFORMANCE RATING INSTRUMENT- Completed for Each Task Order

CONTRACTOR’S ACCESS TO NON-PUBLIC, SENSITIVE OR CONFIDENTIAL INFORMATION:

The COR may ask that contractor's staff (including any subcontractors and/or consultants) accept conditions and sign non-disclosure agreements when task orders require them to have access to NIH,NIAID Non-public, Sensitive or Confidential Information.

GENERAL SAFETY PROVISIONS

Contractor shall take safety and health measures in performing work under this Contract. Contractor shall meet with the Contracting Officer to develop a mutual understanding relative to administration of the safety plan. Contractor is subject to applicable federal, state, and local laws, regulations, ordinances, codes, and orders relating to safety and health in effect on the date of this Contract and must comply with any changes in these standards that occur during contract performance.

During the performance of work under this Contract, the Contractor shall comply with procedures prescribed for control and safety of persons visiting the project site. Contractor is responsible for his personnel and for familiarizing each of his subcontractors with safety requirements.

The Contractor shall advise the COR of any special safety restriction he has established so that Government personnel can be notified.

The Contractor shall be responsible for the enforcement of these safety rules by its subcontractors and/or consultants. Questions concerning safety shall be submitted to the COR for clarification by the Safety Office. The Safety Office has the authority at any time to enter a contractor's work site, in conjunction with the COR for the purpose of conducting a safety survey.

A contractor working on the NIH Campus is required to promptly report any accident suffered by his employees to the COR who will in turn notify the NIH Safety Office. Accidents as used in this requirement include near misses which potentially could have resulted in injury or property damage.

CONTRACTOR'S SAFETY PLAN:

Contractor shall submit a safety plan to the Contracting Officer (CO) and COR for review within 17 calendar days after contract award. The safety plan must comply with the requirements in 29 CFR 1926 and 29 CFR 1910.

Safety plan shall include, as a minimum, the following:

a. Safety program objectives.

b. Methods to attain safety objectives.

c. Responsibility of key personnel for the Contractor.

d. Disaster and emergency programs.

e. Lists of key personnel to be contacted in times of emergency.

f. Program to show compliance with Federal OSHA Safety and Health Standards 29 CFR 1910 and 29 CFR 1926.

g. Statement that the Contractor will not invalidate the integrity of safety systems without proper authorization.

h. Procedures for emergency actions to be taken to secure dangerous conditions, to protect personnel, and secure work areas in the event of accident or an act of nature.

i. Procedures for securing the mishap site so that the area remains secure until arrival of a safety investigator. Mishap site will remain secured until released by the NIH/NIAID Safety Officer or NIAID COR for this purpose.

PLACE OF PERFORMANCE:

Contract performance will be within and between NIH domestic campuses and NIAID international locations, as follows:

• Bethesda, Maryland

• Poolesville, Maryland

• Ft. Detrick, Maryland

• Rockville, Maryland

• Hamilton, Montana

• NIAID international locations within Europe, Asia and Africa, as defined in the task order estimated at one to two relocations per year, with task order approximately three months prior to relocation start date.

Other domestic and international areas between NIH and NIAID may be added as needed, and will be defined in the task order.