Statement_of_Work.pdf

Statement of Work Preventive Maintenance

Applied Biosystems Genetic Analyzer 3130-16

1. Serial No. 1205-034

2. Serial No. 1604-019

Background The capillary genetic analyzer Applied Biosystems 3130-16 performs capillary electrophoresis and detection of DNA fragments for sequencing and fragment analysis.

The separation of amplified and labeled microsatellite fragments by electrophoresis on the genetic analyzer Applied Biosystems 3130-16 is used as an internal quality assessment procedure for confirming the identity and quality of progeny samples (DNA and Blood) generated from the original whole blood received in the National Eye Institute (NEI).

In order to allow NEI to carry out its essential functions, the Applied Biosystems 3130-16 DNA Analysis Machines must be covered by the technical services department of Life Technologies. This coverage is essential for prompt and accurate resolution of technical issues or malfunction, as well as appropriate software/hardware upgrades. We therefore are required to purchase the service contract to comply with federal law and to provide consistent and high quality health care results to those who submit specimens to our laboratory.

Equipment

Line Description Serial Number 1 Applied Biosystems Genetic Analyzer 3130-16 1205-034 2 Applied Biosystems Genetic Analyzer 3130-16 1604-019

Period of Performance Base Year: 9/1/2016 – 8/31/2017 Option Year 1: 9/1/2017 – 8/31/2018 Option Year 2: 9/1/2018 – 8/31/2019

Performance Location National Eye Institute 5625 Fishers Lane Room 1S24 Rockville, MD 20852

Scope

Planned maintenance visits are intended to minimize the need for service calls.

Contractor may perform more than the number of planned maintenance visits indicated in Contractor's quotation, at Contractor's discretion.

Customer will not be charged for any planned maintenance visits made during the plan period, except for visits that are in addition to the number indicated in Contractor's quotation that are requested by customer.

Contractor to provide all labor, material and equipment to provide preventive maintenance for government‐owned Applied Biosystems 3130-16 Genetic Analyzers.

All maintenance services shall be performed in accordance with the manufacturer’s standard commercial maintenance practices.

Requirements

Parts, labor, and travel for remedial repair included.

One planned maintenance visit at no additional charge.

Guaranteed priority response time of 2 business days after receipt of a service call for instruments. If Contractor fails to arrive at the instrument location within 2 business days for reasons other than customer's failure to provide access to Contractor or causes beyond the reasonable control of Contractor, Contractor will provide customer a service plan renewal credit in an amount equivalent to one day's pro‐rated charge for each day Contractor's response is late.

Priority telephone and email access to instrument technical support.

Telephone and email access to application technical support.

Remote Monitoring and Diagnostic Service, which provides for notification to customer of instrument failures or errors that are reported by Applied Biosystems Remote Monitoring software.

Capabilities Statements Submission Process Send via email to Eric Chapman, Contract Specialist, eric.chapman@nih.gov.

Capabilities Statements Submission Deadline Wednesday, August 17, 2016, 1:30 PM EST

Acquisition Contact Eric D. Chapman Contract Specialist 301-435-3910 mailto:eric.chapman@nih.gov