SOW_Space_Facilities_Mgmt_Support_Services_2_19_2018.pdf

STATEMENT OF WORK (SOW) FOR

SPACE & FACILITIES MGMT SUPPORT SERVICES

I. Purpose

a. The purpose of this contract is to acquire interior design, space planning, architectural design, Americans with Disabilities Act/Architectural Barriers Act consultation, furniture installation services, Archibus FM drawing maintenance, Archibus FM application support, and other facilities management support services. Based on the hourly rates provided by the successful offeror, an individual price will be negotiated for each specific project with a subsequent Task Order placed under the terms of this contract.

b. All services required under this contract are an integral part of the services provided by the Office of Management and/or in support of the services provided by the Office of Management.

c. The services to be provided under this contract effort include, but are not limited to: surveys, evaluations studies, design presentations, accessibility evaluations, CAD drawing maintenance (utilizing NIEHS CAD standards), software maintenance (Archibus FM), project management, furniture installation, moving services, and other miscellaneous space and facilities management support services.

d. Deliverables required under this contract may include but are not limited to: reports, design options, material boards, final drawings, cost estimates, furniture options from sources available to purchase by the federal government (ex. unicor, NIH BPA, GSA), finish options, furniture ordering information, architectural recommendations, and other related deliverables.

II Requirements

a. Fulfilling the requirements of this contract may require frequent, on-site visits by contractor personnel to; attend project meetings, obtain field measurements make design presentations, oversee furniture installations, install furniture, resolve problems, provide software support, and accomplish drawing maintenance.

b. Archibus FM software support services may include software installation and configuration of application upgrades, patches, providing user training, troubleshooting, and providing software customizations (as requested). As needed, the contractor will have access to a Government furnished computer located on-site at NIEHS to fulfill this requirement.

c. The contractor, in coordination with the COR and other appropriate NIEHS personnel will provide expertise necessary to accomplish services as indicated in this Statement of Work and as further defined in the individual task orders which will be developed for subsequent specific projects. The contractor and their “key personnel” must have the ability to respond on-site within one hour of receiving a call from the COR, 24-hour per days, 365 days of the year, including weekends and holidays. Due to the fact that NIEHS has limited space in which to accommodate employees displaced due to construction activities and/or furniture installation/reconfiguration projects, coupled with the fact that furniture installation/reconfiguration projects are typically accomplished outside normal work hours to minimize disruption to affected staff; the contractor’s ability to respond within one hours notice is essential to the success of this contract. This required response time further requires the development of project schedules which ensure rapid progression once projects evolve to the point that employees are displaced. While installation projects are underway, the project manager or lead designer and installation supervisor must be available to respond and rapidly resolve unexpected problems uncounted during furniture installation/reconfiguration projects, and the lead Archibus FM support person, must be available to quickly respond to problems encountered with Archibus FM, which frequently requires on-site access to the application and/or the equipment utilizing this application.

d. Project workload will vary throughout the year. The contractor must be able to manage multiple concurrent projects at various stages of completion.

e. Key personnel identified for this contract include the overall project manager for the contract, principle designer(s) who will be assigned responsibility for NIEHS space planning/interior design projects, the lead furniture installer and the Archibus consultant who is responsible for ensuring that software installations, upgrades, patches, and customizations are accomplished as requested. Key personnel can not be replaced without prior approval of the

COR.

III. Personnel Qualifications

a. The Contractor shall provide trained personnel with a combination of education and past performance experience consistent with standard commercial industry standards to perform the services specified in this Statement of Work.

b. Expertise which may be required under this contract is as follows.

i. The project manager must have a minimum of a B.S. degree in Interior

Design and possess project management expertise in projects similar to those requested under this contract.

ii. of the overall contract and all designers proposed to provide design services under this contract must have a minimum of a B.S degree in Interior Design.

iii. Architectural consulting services must be provided by an architect registered in the state of NC.

iv. Qualified installers experienced with the installation/reconfiguration of Steelcase and Kimball furniture.

v. Experience with accomplishing small, medium, and large scale moves.

vi. Training and experience in the most recent version of AutoCAD used for the development and maintenance of architectural as-built CAD drawings.

vii. Training and expertise in the most recent version of Archibus FM which is used to manage all institute space.

viii. IT consultants who are trained, experienced, and qualified to provide various computer support services for Archibus FM specifically for installing, configuring, training, customizing, and supporting Archibus

FM.

IV. Tasks

1. Space Planning/Interior Design Services:

At the request of the COR, the Contractor shall provide space planning or interior design options for areas identified for possible redesign. These design options shall be prepared based on criteria provided by the COR and may include recommendations for architectural changes and/or furniture layout options. The contractor may be required to provide ordering information for furniture (furniture will be ordered by the government) in accordance with approved design options, and project management expertise for project oversight while furniture installation/reconfiguration projects are underway.

2. Architectural Design Recommendations:

At the request of the COR, the Contractor shall evaluate existing conditions and provide recommendations of an architect registered in the state of North Carolina, which address various architectural, safety, accessibility, aesthetic, or other concerns. Recommendations received and approved under this contract will be accomplished by others via the appropriate contract mechanism, at the discretion of the government.

3. Installations/relocations/reconfigurations:

At the request of the COR, the Contractor shall install, remove, relocate, and/or reconfigure furniture in accordance with the approved design drawing.

4. Move services

At the request of the COR, the Contractor shall relocate office contents, equipment, furniture, in accordance with an approved move schedule and or/ drawing.

5. Drawing maintenance:

At the conclusion of each project, involving architectural changes and/or furniture installation, removal relocation and/or reconfigurations, or at request of the COR, the Contractor shall modify the Room layers and Furniture layers of the NIH/NIEHS as-built CAD drawings to match the current as-built conditions of the facility. In no more than 2 weeks after the completion of the projects which involve space/furniture changes, the contractor is to complete required drawing (furniture and polyline changes) and to notify NIEHS when appropriate changes are complete.

6. Archibus FM computer support services:

At the request of the COR, the contractor shall provide appropriate support services to ensure the application is fully functional. Services may require various technical capabilities needed to install upgrades, patches, troubleshoot problems, and other miscellaneous software support services.

7. Monthly Task Order Status Reports:

Contractor shall develop a monthly report showing status of each of the Task Orders and its subtask. The report shall consist of Task Order Number, subtask numbers, description of task, proposed date given by NIEHS, & completion date according to invoice.

8. Quality Control:

Contractor shall develop a plan which demonstrates measures he/she will be taking to control the quality of services provided and ensure they meet the requirements of the project.

All drawings, data, software, etc. which are developed, created, revised, or maintained under this contract will remain in the possession of the government. If any new data, such as additional customizations to the Archibus FM application are developed under this contract, the specifics of these customizations shall be adequately documented by the contractor and the documentation turned over to the government. Both the documentation and the customizations (if any are accomplished) shall remain in the possession of the Government.