Negotiation Persuasion and Communication Course IDIQ_Draft.pdf

FA9304-25-Q-5004

Page - 1 - of 25

PERFORMANCE WORK STATEMENT

FOR

NEGOTIATION, PERSUASION, AND COMMUNICATION COURSE IDIQ SERVICES

AT

EDWARDS AFB, CA

18 March 2025

Page - 2 - of 25

Negotiation, Persuasion, and Communication Course

Table of Contents

1.0 SECTION I: DESCRIPTION OF SERVICES

1.1 General Scope

1.2 Background

1.3 Inherently Governmental Function

1.4 Period of Performance

1.5 Place of Performance

1.6 Specific Tasks

1.7 Historical Data

1.8 Minimum Qualifications

1.9 Deliverables

1.10 Contractor Travel

1.11 Small Business Subcontracting Program

1.12 Contractor Phase-In and Phase-Out Transition

2.0 SECTION II: SERVICE SUMMARY

2.1 General

2.2 Performance Evaluation

2.3 Government Quality Assurance

2.4 Performance Assessment

2.5 Quarterly Progress Meetings

2.6 Contracting Officer’s Representative

2.7 Quality Control

2.8 Contractor’s Performance

3.0 SECTION III: GOVERNMENT FURNISHED PROPERTY and SERVICES

3.1 Government Furnished Services

3.2 Government Furnished Facilities

3.3 Government Furnished Property to include Equipment and Material

3.4 Contractor Furnished Property and Services

4.0 SECTION IV: GENERAL INFORMATION

4.1 Hours of Operation

4.2 Contractor Personnel

4.3 Continuation of Essential DoD Contractor Services During Crisis

4.4 Conservation of Utilities

4.5 Environmental Protection

4.6 Miscellaneous Paragraph

4.7 Security

4.8 Safety

5.0 SECTION V APPENDICES & EXHIBITS

APPENDIX 1 Definitions, Abbreviations, and Acronyms APPENDIX 2 Workload Estimates APPENDIX 3 Government Furnished Facilities APPENDIX 4 Applicable Publications and Forms APPENDIX 5 Anti-Terrorism Awareness Pamphlet

Page - 3 - of 25

SECTION I

1.0 DESCRIPTION OF SERVICES

1.1 General. This is a nonpersonal services contract to provide instructor and course writing support for the TPS Negotiation, Persuasion, and Communication Course at Edwards AFB, CA. The government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the contractor who, in turn is responsible to the government.

1.1.1 Description of Services/Objectives. The contractor shall provide all management, personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and nonpersonal services necessary to perform the Negotiation, Persuasion, and Communication Course as defined in this Performance Work Statement (PWS) except for those items specified as Government Furnished Property and services. The contractor shall perform to the standards in this contract which includes the planning, coordination, and surveillance of the activities necessary to ensure disciplined work performance and timely resources application to accomplish all tasking under the contract. The contractor shall be responsible for maintaining communication with the contracting officer (CO) and the contracting officer’s representative (COR), and to immediately notify both the CO and the COR of any problems that would prevent timely performance of this contract. The contractor is responsible for and required to implement, and maintain management control systems necessary to plan, organize, direct, and control all activities under this contract.

1.2 Background. The USAF TPS mission is to "Create Highly Adaptive Critical-Thinking Test Leaders to Accelerate Multi-Domain Capabilities for The Warfighter." USAF TPS prepares mid-career aviators, satellite operators, and engineers to test and evaluate highly complex systems in conditions of significant risk, time pressure, senior leadership/Congressional oversight, and resource constraints.

USAF TPS must prepare students for leadership of broad, multi-disciplinary teams whose objective data gained from test and evaluation will be used to influence acquisition decisions in a dense, complex stakeholder universe on behalf of the warfighter. Commercial education provides a means to rapidly integrate critical components of test leadership development into the Test Pilot School curriculum while ensuring qualified and experienced faculty, instruction that incorporates leading edge research, and integration with industry leading commercial experts.

1.3 Inherently Governmental Function. The contractor shall not perform inherently governmental functions as defined in FAR Subpart 7.5 in relationship to this PWS.

1.4 Period of Performance. This is a five-year contract with 1 basic year and four option years.

1.5 Place of Performance. The contractor shall perform the services in the PWS at Edwards Air Force Base, CA.

1.6. Specific Tasks. Address the following, as applicable

1.6.1 Four day in-person course on Negotiation, Persuasion, and Communication conducted at Edwards AFB.

1.6.2 Specific course dates to support two separate cohorts, as determined by government, based on TPS beginning two 12-month classes annually (January and June). Course dates and cohort size will vary from year to year.

Page - 4 - of 25

1.6.3 Shall provide multiple modalities of instruction to include hands-on, practical application exercises. Practical application exercises shall utilize Air Force and Space Force test and acquisition-based scenarios developed from USAF Test Pilot School graduate examples relevant to future graduate’s roles in the test and acquisition enterprise. These shall include one on one and group-based negotiations.

1.6.4 Negotiation: shall address, at a minimum, negotiation strategies, preparation, psychology, effective communication, and common errors.

1.6.5 Persuasion: shall address, at a minimum, persuasion strategies/techniques/methods, preparation, psychology, effective communication, and common errors.

1.6.6 Communication: techniques for effective communication, active listening skills, tone/body language/non-verbal, emotional intelligence, preparation, public speaking skills.

1.6.7 Course material shall be relevant and customized to students’ future roles as test leaders in the U.S. Air Force and U.S. Space Force test and acquisition enterprise.

1.6.8 Quality of instruction shall be commensurate with that of the nation's leading business school programs. Leading business school programs shall be defined as commensurate with Ivy Leage business school programs.

1.6.9 Instructors shall have demonstrated ability to provide instruction commensurate with the standard of “nation's leading business school programs” to include executive education. “Nation’s leading business school programs” are defined as Ivy Leage schools.

1.6.10 Must have prior experience (within the last 18 months) instructing negotiation, persuasion, and communication at the USAF Test Pilot School, ensuring content is relevant to students’ future roles in the test and acquisition enterprise.

1.6.11 Must ensure course content is available to students during and after the course.

1.7 Historical Data. The tasks described above have been performed in 2024 with full-time equivalent employees. TPS required follow-on support for 2025.

1.8 Minimum Qualifications. Refer to paragraphs under 1.6.

1.9 Deliverables.

1.9.1 Below is a list of deliverables under this contract.

Support Area Title Delivery Date/Description

Management/Technical Monthly Progress Report As coordinated with the customer Technical Weekly Status Report As negotiated Technical Report Planning Documents As required Technical Report Trip Report/Meeting Minutes As required

1.9.2 Data. The government has unlimited rights to all deliverables of this contract.

1.10. Contractor Travel. Contractor may be required to travel during the performance of this contract to attend meetings, conferences, and training. The contractor may be required to travel to off-site training

Page - 5 - of 25 locations and to ship training aids to these locations in support of this PWS. Contractor may be authorized travel expenses not contrary to FAR 31.205-46 at rates that shall not exceed rates set forth in the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires government approval/authorization and notification of the CO or, if delegated, the COR. All invoices for travel reimbursement shall be accompanied by supporting receipts.

Page - 6 - of 25

SECTION II

2.0 Service Summary (SS)

2.1 General

The Contractor service requirements are summarized into performance objectives that relate directly to mission critical items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success but do not represent all contract performance requirements. All contract performance requirements in this PWS will be monitored.

2.2 Performance Evaluation

Performance of a service shall be evaluated to determine whether it meets the performance requirements in accordance with this PWS. Re-performance of unacceptable services at no additional cost is the preferred course of action when appropriate. In the case of issued Corrective Action Reports (CARs), the CO shall take appropriate measures according to inspection of services clause in the contract. CARs may categorize nonconformance as minor, major or critical as defined IAW FAR 46.101 definitions.

“Minor nonconformance” means a nonconformance that is not likely to materially reduce the usability of the supplies or services for their intended purpose or is a departure from established standards having little bearing on the effective use or operation of the supplies or services.

“Major nonconformance” means a nonconformance, other than critical, that is likely to result in failure of the supplies or services, or to materially reduce the usability of the supplies or services for their intended purpose.

“Critical nonconformance” means a nonconformance that is likely to result in hazardous or unsafe conditions for individuals using, maintaining, or depending upon the supplies or services; or is likely to prevent performance of a vital agency mission.

SS# Performance Objective PWS Section Performance Threshold

Rating Criteria

Quality

The Contractor shall be responsible for supporting USAF TPS and FTC, STC, and USN TPS students by developing academic material for USAF TPS students.

1.2. 1.7 & 1.7.1.

Contractor provides curriculum materials no less than 31 days prior to date of instruction, via a means agreed upon by the US Government.

Exceptional

Materials Meet Satisfactory criteria. In addition, materials are learner-centered and include real-life, pertinent examples (modern and/or historical as appropriate).

Satisfactory

Material meets all Marginal criteria; in addition, Material is well-organized and searchable, Page - 7 - of 25 free of grammatical errors and in a professional, consistent format.

Marginal

Materials delivered on or ahead of schedule via agreed-upon delivery method. Material includes all necessary supporting documentation or references needed.

Materials meet all applicable learning objectives or outcomes.

Unsatisfactory

Any of the following criteria are unsatisfactory:

-Materials not delivered on time

-Materials not delivered via appropriate delivery method.

-Materials do not meet all applicable learning objectives or outcomes.

-Materials lack supporting documentation, source code, or other necessary artifacts to enable student learning.

Schedule

The Contractor shall be responsible for supporting USAF TPS and FTC, STC, and or USN TPS students by providing academic instruction of USAF TPS curriculum to achieve all learning objectives as defined within the syllabus for the curriculum topic.

1.7.1. Contractor provides

instruction to USAF TPS students that facilitates learning in accordance with all applicable USAF TPS learning objectives and outcomes, to include any necessary individual or small-group instruction outside of scheduled, regular curriculum events.

Contractor can

Exceptional

Contractor passes all applicable qualification programs.

Contractor provides instruction that easily fulfills all pertinent learning objectives and outcomes. Audits of Contractor instruction do not yield deficiencies and

Page - 8 - of 25 accommodate schedule changes to the maximum reasonable extent.

Contractor will conform to all guidance and directives on instruction provided by applicable regulations and procedures. Contractor communicates any pertinent student performance feedback to

USAF TPS/ED.

find exemplary instructional techniques.

Contractor meets all timelines for scheduled events, to include student gradebook inputs if applicable.

Contractor passes all applicable qualification programs.

Contractor provides instruction that fulfills all pertinent learning objectives and outcomes.

Audits of Contractor instruction do not yield major deficiencies.

applicable qualification programs.

Contractor provides instruction that fulfills most pertinent learning objectives and outcomes.

Audits of Contractor instruction may yield one or two major deficiencies.

conditions:

-Contractor does not pass all qualification programs.

-Contractor does not instruct to applicable pertinent learning objectives/outcomes.

Page - 9 - of 25

-Contractor provides instruction that is unsafe or not technically sound.

-Contractor fails to meet established and negotiated timelines.

Schedule

The Contractor shall be responsible for supporting USAF TPS and FTC, STC, and/or USN TPS students by support the execution of two practical capstone events for each class twice in a calendar year.

1.7.1. Contractor provides

instruction to USAF TPS students that facilitates learning in accordance with all applicable USAF TPS learning objectives and outcomes, to include any necessary individual or small-group instruction outside of scheduled, regular curriculum events.

Contractor can accommodate schedule changes to the maximum reasonable extent.

Contractor will conform to all guidance and directives on instruction provided by applicable regulations and procedures, as well as direction and guidance given by USAF TPS authorities. Contractor communicates any pertinent student performance feedback to

USAF TPS/ED.

Exceptional

Contractor passes all applicable qualification programs.

Contractor provides instruction that easily fulfills all pertinent learning objectives and outcomes. Audits of Contractor instruction do not yield deficiencies and find exemplary instructional techniques.

Contractor meets all timelines for scheduled events, to include student gradebook inputs if applicable.

applicable qualification programs.

Contractor provides instruction that fulfills all pertinent learning objectives and outcomes.

Audits of Contractor instruction do not yield major deficiencies.

applicable qualification programs.

Page - 10 - of 25

Contractor provides instruction that fulfills most pertinent learning objectives and outcomes.

Audits of Contractor instruction may yield one or two major deficiencies.

conditions:

-Contractor does not pass all qualification programs.

-Contractor does not instruct to applicable pertinent learning objectives/outcomes.

-Contractor provides instruction that is unsafe or not technically sound.

-Contractor fails to meet established and negotiated timelines.

2.3 Government Quality Assurance. The government shall inspect and evaluate the contractors’ performance to ensure services are received in accordance with requirements set forth in this contract.

The COR will use the contractor’s work schedule, or modified version thereof, to record validation results. Results of the validation then becomes the official Air Force record of the contractor’s performance. Government surveillance of tasks not listed in the PWS Service Summary or by methods other than those listed in the PWS (such as provided for by the Inspection of Services clause) may occur during the performance period of this contract. Such surveillance will be done according to standard inspection procedures or other contract provisions. Any action taken by the CO as a result of surveillance will be according to the terms of this contract.

2.3.1 The government will periodically evaluate the contractor’s performance in accordance with the Quality Assurance Surveillance Plan (QASP). The government may inspect each task as completed and increase the number of quality assurance inspections if deemed appropriate because of repeated failures discovered during surveillance inspections or because of repeated customer complaints. Likewise, the government may decrease the number of quality assurance inspections if performance dictates.

2.3.2 When an observation indicates defective contractor performance, the COR will require the contractor’s Contract Manager or representative at the site to initial the observation. The formal process is, when a performance threshold has not been met or contractor performance has not been accomplished, the COR will initiate and provide the CO a Corrective Action Report (CAR) for issuance to the contactor. The contractor shall respond to the CAR IAW instructions provided and in the CAR. While the formal process of this paragraph to address unacceptable contractor performance is always available, the Government

Page - 11 - of 25 reserves the right to initiate a less formal process involving the contractor, the COR and the CO meeting together at no additional cost to the Government regarding unacceptable contractor performance.

2.4 Performance Assessment.

2.4.1 Periodic Surveillance. This method requires the COR to employ a “spot check” style of evaluation based on the contractor’s services. Periodic surveillance will be conducted on a scheduled basis (daily, weekly, monthly, quarterly, semi-annual or annually) and may be adjusted, based on quality trends.

2.4.2 Customer Complaints. The COR will receive and investigate all complaints. The COR will be responsible for validating customer complaints. The CO shall make final determination of the validity of customer complaint(s) in cases of disagreement with the COR and the contractor. Validated customer complaints shall be reperformed, if possible, within 3 business days of notification at no additional cost to the Government IAW the inspection clause of the contract and the direction of the Contracting Officer.

2.4.3 Review of Audits. COR reviews result of the contractor’s accepted quality management system audits and related quality metrics.

2.4.4 100 Percent Inspection. This method requires the COR to do 100 percent inspection on all task performed. Appropriate for tasks that occur infrequently. Usually only deals with Safety and/or Security, unless mandated by an Air Force Instruction (AFI) or industry standard.

2.5 Quarterly Progress Meetings. The CO, Government’s Program Manager (PM), /Functional Services Manager (FMS), COR, other government personnel as appropriate, and the contractor shall meet quarterly to discuss the contractor’s performance.

The following issues, at a minimum, shall be discussed:

- Opportunities to improve the contract,

- Any modifications required of the contract,

- Unsatisfactory inspections,

- Valid customer complaints against each performance objective observed, and

- Steps taken by the contractor to prevent occurrences in the future.

The contractor shall provide a summation of unsatisfactory inspections and customer complaints and provide insight into any identified trends.

2.5.1 The minutes of these meetings will be reduced to writing, signed by the CO and any other signatures as deemed appropriate, distributed to the functional area and the contractor. Should the contractor not concur with the minutes, the contractor will provide a written notification within 5 working days to the CO identifying areas of non-concurrence for resolution.

2.6 Contracting Officer Representative (COR). CORs are representatives of the CO and will participate in the administration of this contract. After award of the contract, the contractor will be provided a letter identifying the COR and setting forth their duties and authorities. The COR is not authorized to change any of the terms and conditions of the contract/task order.

2.6.1 Acquisition Team Meetings. The contractor’s Contact Manager (CM) with the CO, Contract Administrator (CA), COR, and other government personnel constitute an acquisition team [See FAR

1.102 (c)] and shall meet on a regular basis. The Acquisition Team will establish how often meetings are needed based on contract complexity. As a subset of the Acquisition Team, Government members of the Acquisition Team are often referred to as the Multi-Functional Team (MFT) and may meet as determined

Page - 12 - of 25 by the MFT. The contractor may request a meeting with the CO when the contractor believes such a meeting is necessary. If the CO or CA deems necessary, written minutes of any such meetings shall be recorded by the CA in the contract file and signed by the PM and the CO or CA. If the contractor does not concur with any portion of the minutes, such nonconcurrence shall be provided in writing to the CO within 10 calendar days following receipt of the minutes.

2.8 Contractor’s Performance. The government assesses a contractor’s performance on an on-going basis, both positive and negative, and provides a record on a given contract during a specified period of time.

2.8.1 Past Performance Information (PPI). PPI can be provided to other government agencies, as requested.

2.8.2 Contractor Performance Assessment Report (CPARS). Depending on the estimated value of the contract, formal assessment and reporting of contractor performance is required and is documented using the CPARS system. An assessment usually provided on an annual basis is sent to the contractor’s representative for their comment. The contractor will have up to 60 days to review and comment on the assessment.

Page - 13 - of 25

SECTION III

3.0 GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1. Government Furnished Services (Base Support). The Government will provide facilities, materials, and services listed in this section.

3.1.1. Automated Data Processing Equipment. The government will provide computers for use on the local area network (LAN), email, and the internet for work related to this contract.

3.1.2. Custodial Service. The government shall provide custodial services for restroom facilities in base facilities IAW the current base custodial contract. All inquiries regarding scheduling and level of custodial services will be directed to the COR.

3.1.3. Emergency Medical Services. Edwards AFB will provide emergency medical services for contractor personnel in performance of services under this contract IAW AFMAN 41-210 Chapter 2. The contractor shall ensure that the Government is reimbursed at the full-reimbursement rate for emergency medical services provided. The contractor shall provide to the 412th Medical Group, the name of a physician and/or hospital to which injured personnel can be transferred for further treatment and care after receiving initial emergency treatment on base. All mishaps will be promptly reported to the base safety office through the COR.

3.1.4. Security Police and Fire Protection. Phone number for Security Forces Squadron, (661) 277- 3340/3341 Fire Protection, 911.

3.1.5. Telephone Service. The government will provide local and DSN telephone services FOR OFFICIAL USE ONLY use at no cost to the contractor. Commercial long-distance calls shall be at the contractor’s expense.

3.1.6. Utilities. The government will provide all electricity, water and sewage at no additional cost to the contractor.

3.2 Government Furnished Property (to include equipment and material).

3.2.1. The government will provide classrooms, briefing rooms, and multimedia equipment integral to the USAF TPS shall be available to the instructors on an as-needed basis. This includes projection capability for Power Point slides, digital video projection with audio, and dry-erase white boards in the classrooms and briefing rooms. All non-laboratory computer support shall be PC-based. Laboratory computers may also be LINUX-based.

3.2.2. The government will provide the necessary workspace for the Contractor staff to provide the support outlined in the PWS to include desk space and storage for curriculum and personal reference material. The workspace will also include telephones, computers for use on the local area network (LAN), email, and the Internet for work related to this contract, and other items necessary to maintain an office environment.

3.2.3 The government will provide the following information: access to relevant Government organizations, information and documentation, manuals, texts, briefs, and associated materials as required.

Page - 14 - of 25

3.2.4. Supplies and Support. The Government will provide supplies for use in preparation and presentation of curriculum materials.

3.3 Contractor Furnished Property and Services. Except for those items or services specifically stated to be government-furnished in Section III and any appendixes, the contractor shall furnish everything required to perform this contract in accordance with all of its terms. The following mentioned requirements are not all inclusive of the contractor furnished items and services required in the performance of this contract.

Page - 15 - of 25

SECTION IV

4.0 GENERAL INFORMATION

4.1. Hours of Operation. The contractor shall perform the services required under this contract during the following hours: 0600-1800, Monday thru Friday except Federal holidays or when the government facility is closed due to local or national emergencies, administrative closings, or similar government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. On occasion, an employee will be required to work on weekends and Federal holidays. The government will notify the contractor within 24 hours of such occurrence.

4.1.1 Recognized Federal Holidays.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth National Independence Day Christmas Day Independence Day

*If the holiday falls on a Saturday, it will be observed on the preceding Friday. If the holiday falls on Sunday, it will be observed on the following Monday.

4.2. Contract Personnel

4.2.1. Contract Manager (CM). The contractor shall provide a contract manager and alternate(s) who are knowledgeable of course support. The contractor shall submit the name, address, telephone number and a resume of the CM to the CO within 2 days of contract start date. The list shall be kept current throughout the life of the contract. The CM or alternate(s) shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM or alternate(s) shall be available within 48 hours to meet on the installation with government personnel designated by the CO to discuss problem areas. The CM and alternate(s) shall be able to read, write, and speak English.

4.2.1.1. Personnel Roster. The contractor may be required to provide a personnel roster consisting of names and other pertinent personnel data to the requiring activity for the purposes of 100% accountability real-world and exercise situations. The personnel roster shall be updated as individuals are removed and added.

4.2.2. Contractor Employees:

4.2.2.1. Contractor Qualifications. The contractor shall utilize employees possessing adequate training, skills, and knowledge to perform the requirements of this contract.

4.2.2.2 English Language. Employees who deal directly with customers will be required to communicate clearly and concisely with the customers in English. This requirement is strictly for the purpose of efficiently performing the contract tasks.

4.2.3. Use of Government Employees. The contractor shall not employ any person who is an employee (either military or civilian) of the U.S. Government if employing that person would create a conflict of interest. In addition, the contractor shall not employ any person who is an employee (either

Page - 16 - of 25 military or civilian) of the Department of the Defense if such employment would be contrary to the policies contained in DAFI 64-106 – Contracting – Contractor Labor Relations Activities - Chapter 3, Employment of Off-Duty Government Personnel.

4.2.3.1 Employment of Spouses/Dependents. The contractor shall not employ any person who is a spouse or dependent child of a Department of Defense employee (either military or civilian) when such employee would be placed in a conflict of interest or appearance of a conflict of interest by virtue of such employment.

4.2.3.2. Off-duty Military Personnel. The contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station, change in duty hours, or deployment. Military Reservists and National Guard members may be subject to reorder to active duty.

The abrupt absence of these personnel could adversely affect the contractor's ability to perform.

However, their absence at any time shall not constitute an excuse for nonperformance under this contract.

4.2.3.3. Identification of Contractor Employees. All contract personnel attending meetings, answering government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

4.2.3.4. Privately Owned Vehicles. Each contractor employee driving a privately owned vehicle on the installation must carry minimum liability insurance as required by the state. Contractor employees shall adhere to all posted speed limits and shall not use hand-held cellular telephones while driving on the installation for phone calls or texting. Use of seatbelts is mandatory. Any contractor employee cited for driving under the influence will have their driving privileges immediately revoked for a period to be determined.

4.3. Continuation of Essential DoD Contractor Services During Crisis.

In accordance with DoDI 1100.22, Policy and Procedures for Determining workforce Mix, DFARS 237.76, and the Air Force implementation thereof, unless otherwise directed by the CO or COR, it is determined that the services as identified in this PWS ARE essential for performance during a crisis.

4.3.1. All services in this PWS are designated as essential services for performance during crisis IAW the included clause. Hereafter, the personnel identified by the contractor to perform these services shall be referred to as “Mission Essential Contractor Personnel.”

4.3.2. The requirement for continuation of essential services could possibly be as currently scheduled in the PWS; however, the schedule will be determined based on the crisis requirements. The CO or COR will contact the contractor’s Contract Manager or alternate by telephone or in person that essential services are required. This will be followed up in writing and subsequently by modification to the contract to incorporate the requirements via full text or by reference. The contractor may file a proposal for cost or other impacts under the Changes clause or a Request for Equitable Adjustment.

4.3.3. Within 30 days after award, the contractor shall provide a written list of all “Mission Essential Contractor Personnel” to the CO or COR. The list shall identify names and base location where each employee will perform work under this contract.

Page - 17 - of 25

4.3.3.1. The contractor shall develop contingency plans for tasks designated as essential no later than 30 days after the start of the contract to provide reasonable assurance of continuation of services during crisis conditions.

4.4. MISCELLANEOUS PARAGRAPHS:

4.4.1 Freedom of Information Act (FOIA). All official government records affected by this contract are subject to the provisions of the FOIA (5 U.S.C. 552/DoDM 5400.07_AFMAN33-302). Any request received by the contractor for access/release of information from these records to the public (including government/contractor employees acting as private citizens), whether oral or in writing, shall be immediately brought to the attention of the CO for forwarding to the Base FOIA Manager to ensure proper processing and compliance with the Act.

4.4.2. Controlled Unclassified Information (CUI).

4.4.2.1. The contractor shall comply with DoD Instruction 5200.48_Department of the Air Force Instruction 16-1403 Controlled Unclassified Information (CUI), and the CUI requirements in this contract. The CUI regulation cited in this paragraph sets policy, assigns responsibilities, and prescribes procedures for CUI in the identification, creation, sharing, marking, safeguarding, storage, dissemination, decontrol, disposition, destruction, and records management of CUI documents and materials and establishes training required.

4.4.2.2. Any Contractor employee CUI training required under DoDI 5200.48 _Department of the Air Force Instruction 16-1403 Controlled Unclassified Information including initial and annual CUI training shall be accomplished following coordination with the COR/cognizant local CUI authority.

4.4.4. Notification of Debarment/Suspension Status. The contractor shall provide immediate notice to the CO in the event of being suspended, debarred or declared ineligible by any other federal department or agency, or upon receipt of a notice of proposed debarment from another DoD Agency, during the performance of this contract.

4.4.5. Correspondence. The government singularly identifies each project with a contract number at time of award. The contract number is a unique identifier to purposely and permanently represent an awarded project. The government issued contract number is to be referenced on all official communication starting upon notice of award.

4.4.6 Post Award Conference. The contractor agrees to attend any post award conference convened by the CO IAW FAR Part 42.5. These meetings shall be at no additional cost to the government.

4.4.7. Privacy Act. Work on this contract may require that personnel have access to information protected by the Privacy Act. Contractor personnel shall adhere to the Privacy Act, Title 5 of the U.S.

Code, Section 552a and applicable agency rules and regulations when handling such information.

4.4.8. Records. All records created and received by the contractor in the performance of this contract shall be maintained and readily accessible. Records shall remain the property of the government. The Contractor must maintain and dispose of records following the requirements established in Air Force Instruction 33-322, Records Management, and Information Governance Program, specifically Chapters 1,2, 3, 4 Section 6.1 of Chapter 6 and Attachment 1. The Contractor must turn over all records to the Government upon completion of the contract unless otherwise directed by the Contracting Officer. The Contractor may contact the Edwards AFB Records Management Office at 661-277-3015 for training on records management at no cost as contractor ensures compliance with federal, DoD and Air Force record keeping requirements.

Page - 18 - of 25

4.4.9. Insurance. The contractor shall obtain the necessary insurance as required by FAR part 28.3. The minimum amounts of insurance will be maintained IAW FAR 28.307-2.

4.4.10. Data Rights. The government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be government owned and are the property of the government with all rights and privileges of ownership/copyright belonging exclusively to the government. These documents and materials may not be used or sold by the contractor without written permission from the CO. All materials supplied to the government shall be the sole property of the government and may not be used for any other purpose.

This right does not abrogate any other government rights.

4.4.11 Fire Prevention. The contractor shall take all necessary precautions to prevent fires in the units and contractor-furnished and government-furnished facilities while performing any work under this contract. In the event fires do occur, the contractor shall immediately notify the Base Fire Department at

911. The contractor shall then notify the requiring activity and the CO. The contractor shall brief and document its employees monthly in fire safety issues and procedures in reporting fires.

4.4.12 Inclement Weather. If the base closes due to inclement weather, the contractor will be released, by the installation commander, with the general population of the base at no decrement to contract price.

The contractor will follow the local procedures for reporting in inclement weather as advertised on local television and radio stations.

4.4.13 Section 508 Compliance. The contractor shall support the government in its compliance with Section 508 throughout the development and implementation of the work to be performed. Section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794d) requires that when federal agencies develop, procure, maintain, or use electronic information technology, federal employees with disabilities have access to and use of information and data that is comparable to the access and use by Federal employees who do not have disabilities, unless an undue burden would be imposed on the agency.

Section 508 also requires that individuals with disabilities, who are members of the public seeking information or services from a Federal agency, have access to and use of information and data that is comparable to that provided to the public who are not individuals with disabilities, unless an undue burden would be imposed on the agency.

4.5 Security

4.5.1 General:

4.5.1.1 The contractor shall comply with all base security regulations and with actions dictated by Force Protection Condition (FPCON) changes/measures and/or Health Protection Condition (HPCON) changes/measures. For real-world situations/exercises, changes to force/health protection conditions could impact contractor performance of work and can include denial of access to the installation to perform work.

4.5.1.2. The contractor and its employees shall comply with all base traffic regulations.

4.5.1.3. Contractor employees are prohibited from possessing weapons, firearms or ammunition, on themselves or within contractor-owned or privately owned vehicle while on Edwards Air Force Base.

4.5.1.4. . The contractor shall report suspicious activity (refer to Edwards AFB Contractor Antiterrorism Awareness pamphlet in APPENDIX 5) to Security Forces at 661-277-3340 in a timely manner.

Page - 19 - of 25

4.5.2 Required Training

4.5.2.1. Contractor shall maintain and make available to the COR, within 30 days after award, records of Antiterrorism Awareness Level I required training of contractor employees and subcontractor employees who require routine physical access to the installation via 30-day pass, DBIDS Access card or Common Access Card (CAC), both initially and annually thereafter. Level I - Antiterrorism Awareness Training may be taken at https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf for non-CAC holders. CAC holders may complete AT Level I training (Force Protection course ZZ133079) via myLearning at https://lms-jets.cce.af.mil/moodle/. Tracking for each contractor or subcontractor employee is the responsibility of the COR or unit Antiterrorism Representative.

4.5.2.2. Contract employees requiring a Common Access Card (CAC) shall receive documented Information Assurance (IA) training, by the government, prior to receiving access to the local area network (LAN). Authorized users will receive initial IA orientation and annual awareness training to ensure they know, understand, and apply the IA requirements of Air Force information and IAs. The minimum orientation and awareness requirements for users are outlined in DoD 8570.01-M. IA Program.

The contractor shall comply with the established Command, Control, Communication, and Computers (C4) Systems IA program to integrate security education, training, and awareness covering the Communications Security (COMSEC), Computer Security (COMPUSEC), and Emissions Security (EMSEC) disciplines.

4.5.4. Additional Security Requirements:

4.5.4.1. Physical Security. The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

4.6. Computer Security (COMPUSEC).

4.6.1. Local Area Network (LAN). The government will provide limited access to the existing LAN to include email capability. The contractor shall not use the LAN for purposes other than for work required under this contract.

4.6.2. Contractor Access To Air Force Installations. All contractor employees will be subject to a criminal history background check IAW DoDM 5200.08V3_AFMAN 31-101V3, Installation Perimeter Access Control, 412th Test Wing Integrated Defense Plan (IDP) 31, Volume I (the AFMAN and memorandum are both limited access documents but more details on the requirements/process in terms of background checks can be provided by the Contracting Officer upon request). Vehicle registration, proof of insurance, and a valid driver's license must be presented for vehicles. Installation Commanders may deny access and credentials based on information obtained during identity vetting that indicates the individual may present a threat to the good order, discipline, and morale of the installation.

4.6.3. Base Access. Contractor personnel requiring frequent base access to perform work at Edwards AFB will be granted access via an Air Force Materiel Command (AFMC) Form 496, Application for AFMC Identification Card. The prime contractor shall submit a written request on company letterhead to the Contracting Officer with the following information (prior to submitting a request for Base access via an AFMC Form 496): 1) contract number, 2) location of work, 3) expiration date (must be on or before contract’s expiration date), and 4) names of employees/ subcontractor employees needing access to the base, to include each employee’s company name.

https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf https://lms-jets.cce.af.mil/moodle/ https://lms-jets.cce.af.mil/moodle/

Page - 20 - of 25

It is recommended that the prime contractor provide a copy of the request letter to each employee for verification purposes when the employee comes to the visitor control center to get their AFMC Form 496 signed. Employees for which no request letter can be found or provided will result in the employee being asked to return on another date/time so verification can be made.

4.6.4. Base passes will be limited to the length of the contract not to exceed 3 years from the date the AFMC Form 496 is submitted to the COR for signature.

4.6.5. The AFMC Form 496 will be reviewed/approved by the Contracting Officer, then taken by the contractor employee to the Edwards AFB Pass & Registration Office in Building 3000 for the security portion and issuance of the Base pass.

4.6.6. Only employees who will be working on the contract consistently/frequently should be submitted for a long term base pass.

4.6.6.1. Visitors/contractors with driver’s licenses and ability to obtain base access without another form of identification as an identity proofing document. No States are subject to Real ID Act enforcement at this time. The Department of Defense will accept standard State-issued driver's licenses and identification cards from all U.S. States and territories as proof of identity. Please visit the Department of Homeland Security's (DHS) website to get the latest information, https://www.dhs.gov/current-status-states-territories. Once Real ID Act is enforced, the Contractor shall comply fully.

4.6.6.2. Contractor Participation in the Emergency Mass Notification System (EMNS/AtHoc) The contractor shall provide an after-hours contact number or after-hours email in the Emergency Mass Notification System (EMNS) for each of their personnel, whose normal place of duty is on a DoD installation or within a DoD facility. The contractor shall comply with any additional requirements in DAFMAN 10-206 for emergency operational reporting. Foreign Nationals may participate and may remove themselves from the Emergency Mass Notification System at any time. To update information, personnel can access the globe icon on their system desktop screens and choose the “Access Self-Service” option.

4.7. OPSEC - The Contractor shall comply with DOD, USAF, and locally established Operations Security (OPSEC) policies and procedures to protect sensitive and unclassified information and/or equipment, which is furnished to and operated by the Contractor, and prevent compromise of classified information and equipment.

4.8. Safety

It is the contractor's responsibility to ensure its employees and managers have a comprehensive understanding of OSHA requirements. Detailed information is available on the OSHA website at http://www.osha.gov. Contractors are responsible for complying with federal and state occupational safety and health standards for their employees, except where the Air Force contractually agreed to assume responsibility.

4.8.1. Mishap Reporting. The Contractor shall promptly report pertinent facts to the Government Program Office (GPO) regarding mishaps involving government personnel or property, on or off the Air Force Installation, incidental to work performed IAW DAFI 91-204, Safety Investigation and Hazard Reporting. Direct costs related to the mishap shall be separated from other cost and provided to the GPO and Safety Investigators.

Page - 21 - of 25

4.8.1.1. The Contractor is responsible for establishing requirements for all subcontractors who qualify as subcontractors under the resulting contract.

4.8.4. Appearance. Contractor personnel shall present a clean and neat appearance. Contractor’s uniform must be easily recognized. This shall be accomplished by wearing distinctive clothing bearing the name of the company and/or by wearing badges that contain the company name and employee name.

4.8.5. Flightline Photography Prior to taking any photographs approval must be granted in writing by the 412 TW Public Affairs Office. Per AFI 35-109, no photographs may be released on social media, the media, or commercial publications without security and policy review conducted by the 419 FLTS security office and the 412 TW Public Affairs Office. Any photographs deemed proprietary shall be marked as such and stored as required.

Page - 22 - of 25

SECTION VI

APPENDIX 1

DEFINITIONS

Arrival Services. Services performed to prepare for and properly park transient aircraft in an assigned parking area.

Contract Administrator (CA). The individual within the contracting office who performs the day-to-day administration of the contract. The contract administrator may also be the contracting officer.

Contracting Officer (CO). The duly appointed Government agent authorized to award or administer contracts. The contracting officer is the only person authorized to contractually obligate the Government.

Corrective Action Report (CAR). Used to document unacceptable performance by the Contractor.

Defect. Any non-conformance with requirements specified in the contract.

Defective Service. A service output that does not meet the standard of performance specified in the contract for that service.

Fair Wear and Tear. The deterioration of items attributed to normal usage.

Government Furnished Property (GFP). Facilities, equipment, tools, supplies, parts, or any other items furnished for the concessionaire's use by the Government.

Major Deficiency. Major deficiency means an unsatisfactory condition that would endanger personnel, jeopardize equipment or system reliability, affect safety of flight, or warrant discontinuing the process or equipment operation.

Minor Deficiency. Minor deficiency means an unsatisfactory condition that requires repair or correction, but does not endanger personnel, affect safety of flight, jeopardize equipment reliability, or warrant discontinuing a process or equipment operation.

Nonconformance. Nonconformance of supplies or services defined at FAR 46.101 may be of three kinds:

“Minor nonconformance” means a nonconformance that is not likely to materially reduce the usability of the supplies or services for their intended purpose or is a departure from established standards having little bearing on the effective use or operation of the supplies or services.

“Major nonconformance” means a nonconformance, other than critical, that is likely to result in failure of the supplies or services, or to materially reduce the usability of the supplies or services for their intended purpose.

“Critical nonconformance” means a nonconformance that is likely to result in hazardous or unsafe conditions for individuals using, maintaining, or depending upon the supplies or services; or is likely to prevent performance of a vital agency mission.

Performance Assessment. A process that measures success towards achieving defined performance objectives or goals defined within the performance thresholds in the services summary or the process of

Page - 23 - of 25 assessing progress towards achieving the objectives/goals developed in a performance plan or partnering agreement.

Performance Indicator. A measurable characteristic of an output of a work process. Generally synonymous with attribute.

Performance Management. The use of performance measurement information to effect positive change in organizational culture, systems, and processes, by helping to set agreed upon performance goals, allocating and prioritizing resources, informing managers to either confirm or change current policy or program directions to meet those goals, and sharing results of performance in pursuing those…