Navios PWS_DRAFT.pdf

PERFORMANCE WORK STATEMENT FOR FLOW CYTOMETRY REAGENTS

1. GENERAL REQUIREMENTS:

1.1. SCOPE OF WORK: The Contractor shall provide flow cytometry reagents used in support of the mission at

Madigan Army Medical Center, Joint Base Lewis McChord, WA.

1.2. The Contractor shall be responsible for maintaining government owned Beckman Coulter Navios 8 analyzer system and TQ Prep (inclusive of instruments, ancillary equipment (computer, external drives, printer, UPS, sturdy wheeled table, etc.), maintenance, services, repairs, support, and parts as required in order to maintain the systems in optimal operating condition.

1.3. The Contractor shall be responsible for upgrading current laser to 10 color / 3 laser field.

1.4. The Contractor shall perform to the standards of this Performance Work Statement (PWS).

2. SPECIFIC TASKS

2.1. DESCRIPTION

2.1.1. The Contractor shall maintain government owned flow cytometry analyzers. The contractor shall provide training, supplies, reagents, unscheduled maintenance, and preventive maintenance for the equipment.

2.1.2. Reagents, maintenance, service, training, and laser upgrade shall be provided by a single contractor.

2.1.3. Reagents, calibrators, quality control, and consumables needed to perform the method validation for the new laser and reagents shall be provided by the contractor at no cost to the government.

2.1.4. Vendor must assist with the conversion of 8 color to 10 color panels and recommendations of procedures.

2.1.5. All costs will be calculated on a cost per kit/ reagent requested.

2.1.6 The Contractor shall be responsible for the collection and transportation of equipment upon termination of the contract.

2.2. ANALYZERS.

2.2.1. The contractor must (shall) include 10 color/ 3 laser field upgrade kit.

2.2.2. All analyzers and associated parts and accessories shall be new. No used, refurbished, or like-new equipment shall be provided in support of this contract at any time.

2.3. REAGENTS.

2.3.1. The Contractor shall ship and ensure that the items are delivered within 7 days of order placement. The reagents must be shipped and stored at the appropriate temperatures.

2.3.2. Reagents must have a shelf life not less than 6 months upon receipt.

2.3.4. Reagent quality controls must have a shelf life not less than 3 months upon receipt.

2.3.5. Alternate quality control shall be provided by the contractor if the newly delivered lots are within 2 weeks of their expiration date.

2.4. MAINTENANCE AND SERVICE

2.4.1. ANCILLARY MAINTENANCE. The Contractor shall be responsible for furnishing maintenance, services, repairs, and parts as required in order to maintain the systems in optimal operating condition, to include ancillary equipment (computer, printer, UPS, ETC.).

2.4.2. The Contractor shall provide a full unscheduled and preventive maintenance service for the length of the contract. Service shall include repair and replacement of defective parts, complete maintenance program (as required by the manufacturer’s maintenance manuals), and hotline telephone service, to assist operators in troubleshooting problems.

2.4.3. REPAIR. Upon notification of equipment failure, the Contractor’s qualified service technician shall establish telephonic contact within 60 minutes of the Government notification to the Contractors Customer Service “Hotline” and shall be on-site to provide unlimited emergency service (service requiring immediate repair) within four (4) hours of establishing telephonic contact. The equipment shall be repaired and operational within 48 hours after initial response by the Contractor. Should both instruments become inoperable, the Contractor’s technical specialist must be on-site within four (4) hours of initial notification.

If the equipment cannot be repaired, a replacement instrument shall be provided within 72 hours. The Contractor shall provide replacement parts as necessary for operator level maintenance.

2.4.3.1. The Contractor shall provide all reagents, calibrators, controls and any other materials necessary to troubleshoot the reasons for the analyzer failure at no additional cost.

2.4.3.2. The Contractor shall replace all reagents, calibrators, controls and any other materials used by the

Government to trouble shoot the instrument failure prior to notification of the contractor.

2.4.3.3. Within one (1) working day after completion of a repair, the Contractor’s representative shall furnish the

COR one (1) copy of a service report for all services performed with a copy to the Equipment Management Branch and the Laboratory Representative for the MTF. The report shall be in English and shall contain, as a minimum, the following information:

(a) Nomenclature and serial number

(b) Date

(c) Description of services performed (i.e., preventive maintenance service, or unscheduled repair service)

(d) Location of services performed

(e) Duration of performance (hours)

(f) List of parts replaced or other actions taken to restore operability of the instrument (g)Name of technician

2.4.4. The Contractor shall provide all necessary user-replaceable maintenance items required to support the analyzer and any analyzer specific tools/supplies necessary to perform operator-level periodic maintenance tasks, at no additional cost to the Government.

3. TRAINING:

3.1. The Contractor shall provide on-site training for 1 technician at no additional cost to the Government or individual trainee.

4. INFORMATION MANAGEMENT.

4.1. The analyzer system shall (must) be capable of interfacing with the military hospital computer system, i.e., MHS Genesis. The Contractor shall (must) have an established driver compatible for interfacing the analyzer with the IM. The interface between IM and the analyzer shall (must) be bi-directional.

4.2. Data Management system shall (must) have a user friendly "Windows Based" interface that shall include a data management system for operational control of the analyzer system, management of the QC program, on- instrument useful life of the reagents/reagent packs, and management of patient results.

5. RESERVED

6. ANTITERRORISM/OPERATIONS SECURITY

6.1 AT Level I Training. All contractor employees, including subcontractor employees, requiring access to

Army installations, facilities, and controlled-access areas shall complete AT Level I awareness training within 30 calendar days after the contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 30 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website:

http://jko.jten.mil

6.2 Access and general protection/security policy and procedures. Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

6.3 For contractors that do not require CAC, but require access to a DoD facility or installation.

Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

6.5 iWATCH Training. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.

6.6 For contracts that require OPSEC Training. Per AR 530-1 Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter.