Natick-SC-25-003 Pest_Management_Service_27JAN2025.docx

USAG Natick Pest Management Services Performance Work Statement (U)

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USAG Natick

Pest Management Services

Performance Work Statement (PWS)

27 January 2025

US Army Garrison – Natick General Greene Ave, Natick, MA

Table of Contents

USAG Natick Pest Management Services Performance Work Statement (U)

1.0 General Information.

1.1 Pest Management Services. The Contractor shall perform scheduled and unscheduled Pest Management Services for public health pests for real property, facilities, and grounds on U.S. Army Garrison Natick (USAG Natick). Pests are: a nuisance, invasive species, or disease vector such as arthropods, stray dogs, stray cats, birds, rodents, nematodes, fungi, bacteria, viruses, algae, snails, snakes, weeds, and other organisms (except for human or animal disease-causing organisms) that adversely affect readiness, military operations, or the well-being of personnel and animals; attack or damage real property, supplies, equipment, or vegetation; or are otherwise undesirable. A disease vector is any animal capable of transmitting the causative agent of a human disease; serving as an intermediate or reservoir host of a pathogenic organism; or producing human discomfort or injury, including (but not limited to) mosquitoes, flies, ticks, mites, snails, and rodents.

Pest Management Service includes pest surveillance, pest identification, breeding site removal, pesticide applications, and other required actions to control pests on USAG Natick. The purpose of this contract is to establish an environmentally sound and effective Installation Pest Management (IPM) program to prevent pests and disease vectors from adversely affecting Army installation operations. This includes, at a minimum:

a. Thoroughly inspecting all areas suspected of pest infestation(s) and surrounding areas/facilities as necessary.

b. Communicating constantly with the government KO/COR regarding planned actions and recommendations.

c. Recommending structural and procedural modifications to reduce food, water, harborage and access used by pests.

d. Using appropriate non-chemical technologies to control pests, where possible.

e. Judiciously using pesticide products, formulations and application methods that present the lowest potential hazard to human health, non-target animals and the environment.

f. Recording and reporting all integrated pest management operations including surveillance, inspections, non-chemical and chemical control.

g. Catching, releasing, or euthanize as directed by the DPW Environmental Division (DPW-ED).

1.1.1 Significant Public Health Pests. Significant public health pests include, but are not limited to, the following:

a. Disease vectors, e.g., mosquitoes, ticks, bats (indoors), fleas, bees, and flies

b. Venomous arthropods, e.g., spiders, and wasps

c. Vertebrate pests, e.g., bats, birds, rodents, and snakes

d. Stray animals

e. Invasive vegetation, toxic plants e.g. poison ivy, and weeds

1.2 Buildings and Structures

. The Contractor shall perform scheduled as required for different types of facilities. Inspections, quarterly, shall be submitted as part of the schedule to the KO/COR for approval within fifteen (15) working days after contract award. Inspection results shall be submitted to the KO/COR on quarterly basis (Deliverable). Control of pests found during the course of inspections shall be performed with IPM techniques via a Demand Maintenance Order (DMO).

1.3 Regulations. The DPW-ED serves as the single point of contact with Environmental Regulatory Agencies. All permit applications, mandatory notification requirements, mandatory reports, and proof of compliance actions required of the Installation will be submitted to regulatory agencies through the DPW-ED. Consequently, the Contractor shall submit copies of all information required of the Contractor by regulatory agencies to DPW-ED via the KO/COR (Deliverable). The Contractor shall provide all services and storage procedures in accordance with (IAW) the following:

a. Federal, State, and Local Laws and Regulations to include, but not limited to, Public Law (Section 136r-1 of title 7, United States Code), Public Law 91-190 the National Environmental Policy Act of 1969, Public Law 92-516, the Federal Insecticide, Fungicide and Rodenticide Act of 1972

b. Department of Defense Instruction (DODI) 4150.07, DoD Pest Management Program

c. AR 200-1, Environmental Protection and Enhancement

d. Armed Forces Pest Management Board Technical Guide 29 (AFPMB TG 29), Integrated Pest Management In and Around Buildings, December 2018 Update

e. USAG Natick Integrated Pest Management Plan (IPMP)

f. Federal Insecticide, Fungicide, and Rodenticide Act (FIFRA)

g. Massachusetts Code of Regulations,333 CMR sections 01-11,13 January 2017.

h. Massachusetts Pesticide Control Act, Title XIX, chapter132B

i. United States Environmental Protection Agency (USEPA) regulations

1.3.1 Army Policy. The Contractor shall follow Army policy that requires DD Form 1532, Pest Management Report and DD Form 1532-1, Pest Management Maintenance Record to be used to record and report all pest control operations, to include surveillance. These records shall be developed utilizing an Excel Spreadsheet. These reports will be provided on a monthly basis to the Installation Pest Management Coordinator (IPMC) with a copy to the KO/COR.

1.3.2 Environmental Protection. All environmental protection issues shall be coordinated with the COR/ACOR and approved by the Contracting Officer (KO). If the Contractor spills or releases any hazardous substances (i.e., substances listed in 40 CFR 302, Designation, Reportable Quantities, and Notification), the Contractor shall notify the COR/ACOR and the Environmental Division within one (1) hour of a release.

1.4 Licenses and Certifications. The Contractor shall provide its business license and pest management specialist’s names, certification numbers (DOD or State), certification categories, and expiration dates. All Contractor personnel who apply pesticides shall have full commercial certification. Neither private applicator certification nor registered technician certification are acceptable. Proof of State certification shall be provided to the government prior to contract award, and annually by end of the performance period. The Contractor shall ensure that the licenses/certificates and training of Contractor personnel are kept current. Copies of these licenses/certifications shall be provided to the IPMC IAW IPMP and the KO upon request (Deliverable).

1.4 1.5

1.4.1 Personnel. The Contractor shall provide properly licensed and certified pest management personnel Monday through Friday, during normal duty hours. The Contractor personnel shall perform pest surveillance, pest control, inspection operations, and pesticide application, IAW DODI 4150.07 and USAG Natick IPMP. All pest management work shall be performed by a licensed business and individuals certified IAW DOD and State requirements and regulations. The Contractor shall have a State pesticide application business license and the Contractor’s pest management specialists shall be Armed Forces Pest Management Board or State of Massachusetts certified in the following pest control categories/subcategories:

a. Forestry (EPA Category 2/ Massachusetts category # 2

b. Turf (EPA Category 3/ Massachusetts category # 3

c. Ornamental (EPA Category 3/ Massachusetts category # 3

d. Aquatic (EPA Category 5/ Massachusetts category # 5

e. Right of Way (EPA Category 6/ Massachusetts category # 6

f. Mosquito & General Use Pesticides (EPA Category 7/ Massachusetts category # 47

g. Public Health Pest Management (EPA Category 8/ Massachusetts category # 8

1.4.1.1 Personnel Requirement.

a. Medical Surveillance of Pesticide Applicators. The Contractor shall provide medical surveillance for all personnel applying pesticides IAW the USAG Natick IPMP guidelines, including initial physical exams, annual physical exams, and monitoring of cholinesterase levels. Results of exams and blood tests shall be maintained for review. The Contractor shall submit a statement to the KO/COR annually confirming the medical surveillance is performed and a list of employees subject to the surveillance (Deliverable).

b. Employee Uniforms. Pest control workers shall wear appropriate personal protective equipment (PPE) as required. The Contractor shall provide safety equipment and PPE to each of their pest control applicators. This equipment at a minimum, shall meet the standards required by the applicable pesticide labels, SDS AFPMB TG 29 “Personal Protective Equipment for Pest Management Personnel” September 27, 2017, USAG Natick IPMP, State regulations, and shall be IAW industry standards. The Contractor shall ensure individual respirators (must be in compliance with Occupational Safety and Health Agency (OSHA) and National Institute for Occupational Safety and Health (NIOSH) regulations and the USAG Natick Respiratory Program).

1.5 Pesticides

a. All pesticides prior to use, shall be approved IAW DODI 4150.07, Chapter 5, Enclosure 7 “Procedures for the Acquisition of Pest Management Materiel (Equipment and Pesticides). The Contractor shall ensure that all pesticides proposed for use on USAG Natick are EPA registered and registered with the Massachusetts Department of Agriculture. Approvals may be made and limited to specific pests/sites. During the term of this contract the Contractor shall submit an Out of Cycle Pesticide Use Request (OCPUR) for additional pesticides to the KO/COR/IPMC for review and approval by the designated DoD-certified Pest Management Consultant. The Contractor shall not deviate from the Pesticide Use Proposal (PUP) listed pesticides without prior approval from the KO/COR/IPMC. The PUP shall reflect only the currently approved pesticides for application on the installation and updated as additional products are approved and/or other products deleted through an OCPUR approved by the Army Pest Management Consultant via the IPMC.

b. All pesticides shall be used in strict conformance with label directions. Mixing of chemicals shall comply with EPA, DoD, and State requirements.

c. The Contractor shall not store or mix pesticides on the installation. The Contractor shall not have a location or work site to store unmixed or mixed pesticides on site.

d. All pesticides, rinse water, and containers shall be disposed of IAW label directions. The Contractor shall not dispose of any pesticides, pesticide containers, pesticide residue, pesticide rinse water, or any pesticide contaminated article on USAG Natick property.

e. The Contractor shall immediately report all spills of hazardous materials to the Contracting Officer and the Environmental Division, and shall be financially responsible for the clean-up of any spills. Spills shall be managed IAW the installation’s Spill Contingency and Countermeasure Plan. The Contractor shall have on-hand spill containment equipment and materials necessary to contain spills of pesticides and other pest control materials and supplies that are on the installation.

f. The Contractor shall prepare, submit, and maintain daily and monthly pest management records and reports for each pest management service provided to include surveillance, non-chemical controls and pesticide applications. The Contractor shall submit monthly pesticide usage on DD Form 1532 and DD Form 1532-1 or other computerized system to the KO/COR/IPMC, IAW USAG Natick IPMP and DoDI 4150.07p Section E4.11 “Reports and Records”. Records shall be accurate and complete. Records shall include: the USAG Natick, pesticide common name from the label that was applied, pesticide formulation, EPA Registration Number, target pest, the type of application and final concentration applied, the amount of final spray or dry formulation, date of application, location of the service (building number, room number, etc. that accurately identifies the location), the pounds of active ingredient applied, and the pest controller’s name and certification number. All pest management records shall be submitted electronically (via disk or e-mail attachment) to the KO/COR/IPMC monthly. Records rejected by the KO/COR/IPMC due to inadequate or incorrect information shall be corrected and returned to the KO/COR/IPMC by the Contractor at no additional cost to the Government within 10 business days.

g. The Contractor shall maintain a label and Safety Data Sheet (SDS) book of pesticides used, and shall have it readily available for the KO/COR/ACOR upon request.

h. The Contractor shall notify the KO/COR/ACOR within twenty-four (24) hours in advance when subcontracting any pest management operations. The Contractor shall ensure that the subcontractor is properly licensed, trained and certified in each category being subcontracted. The Contractor shall be responsible for the subcontractor’s reports of pest management operations performed by the subcontractor.

i. Any proposed changes in Government-approved pesticides shall be submitted to the KO/COR for approval at least ten (10) working days in advance of the anticipated use.

1.6 Service Requests. Pest control services shall not interfere with mission functions. The Contractor shall accomplish non-emergency pesticide treatments in buildings outside normal Contractor duty hours when necessary to protect occupants, equipment, or exposed food from pesticide hazard or contamination, or to gain access to otherwise inaccessible pest harborages. Common examples include the treatment of food handling activities. The treatment schedule for these facilities shall be coordinated with the COR. The Contractor shall be liable for any subsequent property damage caused by the Contractor’s failure to properly schedule treatment.

1.6.1 Emergency Public Health Requests. The Contractor shall provide personnel to respond to emergency public health pest management service via DMO. Examples of emergency public health pests include bats, wasps, bees, snakes, squirrels, raccoons, opossums, skunks, potentially rabid animals, or any other threatening species.

1.6.2 Non-Emergency Requests. The Contractor shall provide personnel to respond to non-emergency pest management service requests within three (3) days of the request. Non-emergency pest management service requests shall be any request that is not an emergency public health pest management request or emergency mission critical pest management request.

1.6.3 Inspections and Reports. The Contractor shall provide pest control services on an “on-call” basis upon receipt of a DMO. Depending on the nature of pest control work, DMOs may require more than one visit to a site to accomplish the work. All work shall be performed IAW the IPMP.

1.6.3.1 Pest Inspections. As part of all DMOs, the Contractor shall inspect for pests, wood damage, insect damage, and conditions conducive to potential damage at any time DMOs are responded to.

a. Reports of Conditions Conducive to Pest Infestation. When the Contractor notices a condition that is promoting or is conducive to pest infestations they shall submit a report describing findings and recommendations to correct these conditions (Deliverable). Conditions may include sanitation problems, improper food storage practices, inadequate exclusion policies, or damaged or missing exclusion devices. The Contractor shall report these deficiencies to the KO/COR within one business day after citing conditions. Report must be legible and can be done electronically or hand-written.

b. Complaints and Retreatment Requests. The Contractor shall, within three working days after receiving notice from the KO/COR re-treat previously treated areas when inspection reveals that there was inadequate control obtained with the initial treatment.

c. Building Exteriors. When perimeter treatments are required, the application shall include at least the lower three feet of the exterior wall and shall extend ten (10) feet out from the base of the walls.

1.6.3.2 DMO Reports. All DMOs received by the Pest Control Shop shall be recorded. The following data shall be included: DMO number, building number, POC, POC phone number, date DMO was received by the shop, pest problem identified on the DMO, and Pest Controller(s) assigned the DMO. The Pest Controller shall enter the date of initial customer contact, the pest identified, and the date the DMO was completed. The documented files shall be maintained in the shop and is subject to KO/COR review at any time.

1.6.3.3 Pest Control in Facilities. The Contractor shall provide unscheduled pest control services for all buildings, structures, and other facilities in response to a DMO. Common pests in facilities include roaches, ants, silverfish, spiders, mice, and rats. The Contractor shall service IAW IPMP.

1.6.4.4 Outdoor Treatment. If an acceptable level of control of cockroaches cannot be achieved in a building through the use of indoor treatments, the Contractor shall treat spaces and sewer lines under or immediately adjacent to the building with residual pesticide sprays, aerosols, or dust. The Contractor shall apply the appropriate pesticide to foundations, utility openings, and perimeters of exterior windows and doors when earwigs, ants, spiders, centipedes, or similar nuisance pests cannot be controlled by indoor control efforts alone

1.7 Structural Pests

2.3.1.1 . The Contractor shall perform control services to eradicate termites and other structural pests. Upon receipt of a work order, the Contractor shall perform building and structure inspections for wood infestation or visible damage to structures containing wooden components annually by the end of the performance period. The Contractor shall submit an inspection report (DD Form 1070, Termite and Wood Decay Inspection) to the COR/ACOR and the Installation Pest Management Coordinator. The Contractor shall use approved chemicals and wood treatment when pests are discovered during the performance of maintenance, repair, or minor construction work.

1.7.1 Notification of Termite Damage

a. Upon detection of termite damage not already discovered by the Government, the Contractor shall submit a DD Form 1070, Termite and Wood Decay Inspection, to the work order desk within one working day.

b. Wood-Destroying Fungi. The Contractor shall prevent and control wood-destroying fungi upon receipt of a valid work document. Inspection for fungi shall be performed by the Contractor in conjunction with all termite inspections. Non-chemical control methods shall include ventilating crawlspaces and reducing wood moisture.

c. Termite Warranties. The Contractor shall provide the KO/COR with a five (5) year written warranty against existing and new infestations of subterranean termites for the areas treated (Deliverable). The warranty shall state the chemical concentrations, rates, and methods of application complied IAW the EPA label. The warranty period shall commence from the date of acceptance by the KO/COR. Visual sightings of termites, additional damage, new mud tubes, or other signs of living termites within the structure during the warranty period, shall be grounds for re-treatment at the Contractor's expense. The Contractor shall also cover the repair of damage from termite infestations during the warranty period.

d. Rodent Control. Upon receipt of a valid work document, the Contractor shall conduct surveys to locate the presence of rodent infestation, establish and maintain a combination of rodent bait stations and traps, and employ other approved techniques to ensure maximum control of rodents, including rats and mice, especially prior to expected seasonal influx. The Contractor shall provide Hantavirus decontamination in coordination with and as approved by the KO/COR/IMPC.

e. Bait Placement. Poisoned bait shall be placed IAW Health standards, and shall not be placed in areas where food is stored, prepared, or served. Bait stations shall be maintained around building perimeters and other areas as required eliminating rodent activity. Detailed records of bait station locations shall be maintained by the Contractor. The Contractor shall use baits such as pelletized packaged or paraffinized baits in or adjacent to rat burrows and runs, crawl spaces, and utility lines, and shall not use spoiled or decayed baits.

f. Trapping. In unoccupied areas, the Contractor shall inspect mousetraps weekly after placement. Catch shall be collected and disposed of on the same day, and traps shall be re-baited and reset as needed.

1.8 Miscellaneous Pests. The Contractor shall provide pest control services for the control of miscellaneous pests, to include various insects, birds, rodents, and animals. Humane treatment shall be used to remove miscellaneous pests from buildings. The Contractor shall also provide cleanup of nesting materials, feces, urine, etc. left by these pests and apply an effective deodorizer as required. The Contractor shall use live traps or nets to capture vertebrate pests.

2.1 Indoor Pest Control. The Contractor shall notify building occupants prior to scheduled application of any pesticides (normally twenty-four (24) hours) and shall post any appropriate warnings to ensure personnel safety.

a. Preparation Instructions - Prior to scheduled application, the Contractor shall provide the customer with instructions on how to prepare for pesticide application. The customer shall be informed prior to the work if he/she needs to perform certain tasks such as turning off air handler units or turning off gas supply to stoves. Instructions shall include the recommendation that customers vacate the treated area, if required, for an industry- accepted time based on the type of treatment, in order to allow pesticide odors to dissipate. A point of contact shall be provided to answer occupant questions.

b. Clean-Up Instructions - At the time of notification, the Contractor shall prepare and furnish the occupants with written instructions regarding exposure to and clean-up of residual sprays or baits, including instructions on the ventilation of treated areas if applicable

2.1.1 Food Handling Establishments.

a. The Contractor shall provide pest control inspections at all food handling establishments weekly and treat as required. Treatment shall be performed only when the food establishments are unoccupied. Food handling establishments are shown in Technical Exhibit (TE) 02.

b. The Contractor shall control infestation of insects and rodents IAW IPMP.

c. The Contractor shall weekly set and check traps or use other approved methods in food storage areas to protect stored products. The Contractor shall not use poison for pest control in food preparation areas or floor space in common areas such as hallways. Traps located outdoors shall be placed in bait stations to protect non-target animals. Bait stations shall be secured against removal. Approved insecticides shall be used as the method of treatment. In addition, the Contractor shall provide and maintain continuous surveillance tools (e.g., sticky traps) at all operational food service facilities as necessary.

d. Instruction for Food Service Managers. In conjunction with each work assignment, the Contractor shall instruct the managers of each food service facility in proper sanitation and Self-Help techniques required to suppress pest populations, thereby reducing potential for development of pesticide resistance

2.1.1.1 Flies. The Contractor shall inspect for flies during monthly building and weekly food handling establishment inspections. Building inspections shall include all lunchrooms, break rooms, and kitchenette areas. The Contractor shall provide pest control based on inspection results. The Contractor shall provide fly control in and around food service areas, loading platforms, trash areas, transportable garbage containers, and other areas. Fly control usually is required for filth flies. The Contractor shall provide additional control as needed IAW the IPMP.

2.2 Outdoor Pest Control. Outdoor spraying and other chemical applications shall start when the weather conditions are favorable. The Contractor shall conduct applications as directed (weather permitting) until the entire project is completed. Notification Requirements for Outdoor Pesticide Application. Notification requirements shall be IAW State Department of Agriculture (TDA) on Pest Management Requirements.

2.2.1 Outdoor Pest Management. The Contractor shall control public health animal and plant pests. The Contractor shall submit to the COR/ACOR a weekly Pest Management Schedule of outdoor pest management activities, which includes a schedule for all work and inspections (to include actuals, as well as scheduled). The submittal shall begin ten (10) days after award. The schedule and arranged work shall have minimal disruptions. Required inspections shall be performed concurrently whenever possible.

2.2.1.1 Trees, Shrubs, and Turf Pests. A variety of insects, other arthropods, and plant diseases occasionally become pests of turf and ornamental plants. When directed by the COR, the Contractor shall control trees, shrubs, and turf pests, to maintain the aesthetic value of the improved grounds. The Contractor shall inspect trees and shrubs in April, June, August, and October for infestation and disease, and treat based on inspection findings. The Contractor shall treat infestation within five (5) calendar days of detection. The Contractor shall treat pests attacking trees, turf, and ornamental plants before pest infestation causes irreversible damage. The Contractor shall also perform visual inspections of improved ground areas in conjunction with each treatment to ensure that pest infestation of trees, plants, and shrubs is minimized.

a. Tent Caterpillar Control. Tent caterpillars are normally found on elm trees and other ornamental plants, shrubs, and trees from late March through April. These caterpillars make ugly nests in the tree crotch and can severely defoliate or kill the tree. The Contractor shall implement a tent caterpillar control program, including tent removal. Because tent caterpillars normally rest inside the nest during the daytime and feed on the foliage during the hours of darkness, effective tent removal and chemical treatments may require complete coverage of the foliage and not just treating the nest. Primary emphasis should be placed on controlling tent caterpillars in improved grounds areas.

b. Webworm Control. Fall webworms attack a wide variety of trees and make ugly nests on the terminal ends of the branches. The Contractor shall implement a fall webworm control program, to include inspection and control of webworms on elm and poplar trees post wide.

c. Elm Leaf Beetle and Other Foliage-Feeding Pest Control. Numerous foliage feeders and woodborers, such as Elm Leaf beetles, occasionally require control. The Contractor shall control other plant pests that could kill ornamental plants or trees if not treated. Each pest shall be evaluated on an individual basis to determine the need for control. The Contractor shall use industry-accepted practices for control of these other pests if they are not included in the IPMP.

2.2.1.2 Mosquito Larvae. Upon receipt of an DMO, the Contractor shall perform inspections of mosquito larvae during mosquito season based on the IPMP.

2.2.1.3 Adult Mosquitoes. The Contractor shall perform adult mosquito surveillance and treatment and control, as specified in the IPMP. The Contractor shall weekly inspect for adult mosquitoes and treat as necessary (April through October). The Contractor shall reapply pesticides whenever critical levels are reached or mosquito-borne disease outbreaks are detected, based on guidance from the KO/COR/ACOR. Mosquito control shall normally be performed during the months of April through October in the early morning hours 0300 to 0500, weather conditions permitting IAW the current version of the IPMP.

2.2.1.4 Other Pests of Medical Importance. The Contractor shall survey and control pests of medical importance as necessary for the protection of health and safety as outlined in the IPMP.

a. Flies. The Contractor shall provide fly control in and around food service areas, loading platforms, trash areas, transportable garbage containers, and other areas. Fly control usually is required for filth flies. The Contractor shall provide additional control as needed IAW the IPMP.

b. Venomous Arthropods. The Contractor shall control venomous arthropods (bees, wasps, hornets, gnats, and other biting, stinging, and urticating or vesicating arthropods) with residual insecticides as specified in the USAG Natick IPMP in and around buildings, transportable garbage containers, and recreational areas such as picnic grounds, and other areas. Insects shall be destroyed. There should be no visible signs of live insects after treatment or removal. The Contractor shall give priority response to work requests from persons with documented sting sensitivity

c. Honeybees/Wasps. The Contractor shall report any discovery of honeybees or wasps to the KO/COR within two hours of discovery to include their location and potential hazard to building occupants.

d. Lice. The Contractor shall perform control of lice on bedding, mattresses, furniture, and other surfaces as required. The Contractor shall instruct customers to obtain medical treatment for personal control and perform laundering prior to chemical application.

e. Flea Control. Upon receipt of a valid work document, the Contractor shall inspect for and control fleas in quarters and other buildings IAW the USAG Natick IPMP. The Contractor shall inform customers with pets that fleas must be controlled on the animal(s) at the time their quarters are treated.

2.2.2 Dead or Dying Animals. The Contractor shall remove dead or dying vertebrate animals from the installation and dispose IAW State regulations. Animal carcass removal shall be performed as part of pest control. The Contractor shall be responsible for animal carcass removal within the confines of the building envelope and throughout the Cantonment area. In the event that noxious odors indicate the presence of dead rodents or other animals in inaccessible areas, the Contractor shall make every effort to locate and remove the carcass. Upon removal of the carcass, no later than two (2) hours, the Contractor shall apply an effective deodorizer to the area. The carcass shall be disposed of at an approved off post landfill area.

2.2.3 Stray Animals. To reduce the potential for animal bites, diseases such as rabies, and parasites such as fleas, lice, and mites, the Contractor shall remove and properly handle stray and wild animals from inside buildings and other locations on USAG Natick IAW guidance from the DPW-Environment Division.

2.2.3.1 Animal Pick-up. The Contractor shall utilize live traps, capture poles and dart poles as primary methods, The Contractor shall obtain training in the use of these and other appropriate methods and shall employ all methods as humanely as possible. Traps shall be placed so as not to endanger small children or domestic pets. The Contractor shall inspect each trap daily, at a minimum. The use of trapping shall continue until all animals in the areas designated by work documents are removed.

2.2.3.1.1 Control of wildlife species, such as coyotes, bobcats, foxes, raccoons or skunks are managed IAW with the IPMP and handling of these animals shall be per instruction by the DPW Environment Division and in coordination with the Department of Agriculture. The DPW-ED should be contacted for additional information or if a coyote is accidentally captured during stray animal control efforts.

2.2.3.1.2 Birds. The Contractor shall implement a bird control program. Major emphasis shall be placed on roosting site reduction. The contractor shall coordinate with the DPW-ED to ensure compliance with Migratory Bird Treaty Act (MBTA).

2.2.3.3 Service Calls. The Contractor shall respond IAW the Priority of the DMO.

2.2.3.4 Reporting. See Deliverables in other sections of this PWS.

2.2.4 Miscellaneous Animal Pests. The Contractor shall control pests that damage grounds, particularly moles and groundhogs, and fill burrows that have been trapped out. The Contractor shall lock the live traps in either the open or closed position during non-duty days. The Contractor shall remove and properly handle animals according to State and IPMP regulations. Diseased animals shall be handled IAW local ordinances and properly disposed.

2.2.5 Vegetation Control. (Optional) The Contractor shall conduct vegetation control (grassy and broad leaf weeds, forbs, bushes, and trees) IAW the IPMP. Outside treatment with herbicides or pesticides shall not be used for vegetation control within one hundred (100) feet from the perimeter of children's play areas, IAW AR 608-10, unless otherwise specified by the KO/COR. Upon discovering non-vegetation pests during inspections or treatments, the Contractor shall submit a DMO.

2.2.5.1 Weed Control. (Optional) The Contractor shall limit the application of herbicide to athletic field. The Contractor shall ensure that the licenses, certificates, and training of Contractor personnel applying herbicide are valid and kept current. Copies of these licenses and certifications shall be provided to the KO within ten (10) calendar days prior to the start of the contract period, and again within ten (10) calendar days upon a change in personnel. Contract herbicides management employees shall not apply herbicides under someone else’s certification. If the Contractor spills or releases any hazardous substances (i.e., substances listed in 40 CFR 302, Designation, Reportable Quantities, and Notification), the Contractor shall notify the COR/ACOR and the Environmental Office within one (1) hour. The Contractor shall submit a consolidated list of all herbicides used during the month, in a monthly herbicide application record, to the COR/ACOR. The Contractor shall only use herbicides listed on the garrison’s Pesticide Use Plan (PUP).

2.3 Other Services.

2.3.1 Special Services. The COR/ACOR will notify the Contractor as soon as a special service requirement is known. The Contractor shall coordinate special service requirements with the existing pest management schedule. Pricing for this unscheduled service shall be IAW the pre-established unit prices in the contract.

2.3.2 Special Event Services. The Contractor shall provide additional pest control services for special events when necessary. Special events include, but are not limited to, Very Important Person (VIP) visits, retreats, ribbon cutting ceremonies, and open houses. When necessary, the Contractor shall deviate from its schedule to meet special event requirements, at no additional cost to the Government. The Contractor shall be authorized one (1) additional duty day to return to its normal operations.

2.3.3. Food Service Facility Inspection.

a. The Contractor shall perform monthly pest surveillance at food service facilities. The Contractor shall: survey each site completely; identify the presence of pests, pest damage, or any potential for pest infestation; determine the extent of the pest problem; and recommend sanitation practices that eliminate food, water, and harborage for pests. Pests to survey shall include filth flies, roaches and stored product insects. When Pests are found during the course of inspections, the Contractor shall notify the COR before taking further action.

b. Food Service Documentation. The pest controller who services these facilities shall annotate on the IPM log all pest management services performed and provide a copy to the facility manager and to the KO/COR (Deliverable) monthly.

3.0 Operations

3.1 Pest Control Facilities. The Contractor shall not mix and store pesticides on USAG Natick at any time. Offsite mixing (mixing at the site of application) is allowable provided that the Contractor provide an approved SOP for the operations and that appropriate spill containment equipment is immediately available at the location.

3.2 Pest Control Vehicles. Only authorized vehicle operators wearing protective clothing shall transport pesticides. Vehicles used to transport pesticides shall be labeled for pesticide use and dedicated for pest control use only. Such vehicles shall be equipped with a fire extinguisher, spill and decontamination kit, emergency shower/eye wash. Pest control vehicles shall not be left unattended at any time unless properly locked and secured. Transportation of all pesticides shall be IAW 49 CFR Part 171-180. All vehicles used to transport pesticides shall be free of observable pesticide spillage or residue. Chemicals shall not be stored in the passenger compartment of pest control vehicles; on trucks, all chemicals shall be stored in the lockable bins on the truck bed. Contractor/Transporter shall carry Safety Data Sheets (SDS) and product labels at all times. Safety Data Sheets shall be kept on vehicle and copies provided to DPW ED.

3.3 Pest Control Equipment

a. All equipment proposed for use shall be made available by the Contractor for inspection by the KO/COR upon request. At the time of the inspection, the equipment and operator's ability to deliver spray to the designated height or distance, as indicated by the equipment manufacturer's manual, shall be demonstrated by the applicator that shall be responsible for the actual treatment.

b. Ultra-Low Volume (ULV) equipment shall be calibrated to assure proper flow rate and droplet size of pesticide as required by the label. ULV equipment shall be calibrated, including droplet size analysis, fifteen (15) days prior to start of work and thereafter, every fifty (50) hours of use, or when the machine is repaired. Calibration and droplet analysis reports, when required, shall be maintained on file. Equipment that has failed shall be replaced and/or repaired by the Contractor prior to resuming operations.

c. Equipment Specifications and Maintenance. All equipment shall be labeled “Contaminated with Pesticides” IAW all Federal and State regulations. Tanks, valves, and fittings shall be checked for signs of leakage prior to each pesticide transfer. All pesticide dispersal equipment, including bait stations and trays, shall be clearly and plainly marked with the Companies Name, a point of contact, phone number, and the words "DANGER"..."PESTICIDES", or as required by applicable regulations. The Contractor shall provide repair and maintenance necessary to keep all equipment in proper operating condition. The Contractor shall provide repair and maintenance necessary to keep all equipment in proper operating condition.

d. Spray Equipment Restrictions. The Contractor shall not use spray equipment in winds exceeding ten (10) miles per hour. The Contractor shall prevent any weed control or herbicide spray drift from adversely affecting non-target shrubs, trees, grass, or other plantings. As directed by the KO, the Contractor shall repair or replace property and non- target vegetation damaged as a result of careless or inappropriate use of spray equipment.

3.4 Chemical Usage. All pesticides shall be procured, possessed, handled, and applied in strict accordance with the manufacturer's label as registered with the Environmental Protection Agency (EPA) or Commonwealth of Massachusetts pursuant to the Federal Insecticide, Fungicide, and Rodenticide Act (FIFRA) and the Occupational Safety and Health Association (OSHA) Hazard Communication Standard. Each product shall be registered for use under the particular environmental conditions under which it is applied. The Contractor shall obtain and comply with state and local permits required for the procurement, use, and disposal of any pesticide used under this Contract. The Contractor shall give top priority to the use of non-chemical pest control techniques. Chemical control methods shall be used only after maximizing the use of non-chemical controls or after determining the unfeasibility of using non-chemical controls. Non-chemical controls requiring the effort of other Installation personnel shall be coordinated with the appropriate agencies or activities and shall be brought to the attention of the KO/COR.

a. Inventory Management. Pesticides that have been suspended or canceled by the EPA shall only be used per the suspension or cancellation order and shall not be used after the date indicated on the order.

b. Chemical Testing. The KO/COR may sample the Contractor's pesticides for testing and inspect equipment, mixing facilities, and materials at any time. If any batch of pesticide is determined by chemical analysis to be deficient in active ingredient, per manufacturer's label directions, re-treatment shall be provided.

c. Chemical Inventory. No Chemicals shall be stored on USAG Natick.

i. Safety Data Sheets (SDS). SDS shall be maintained and readily available for each product. Whenever the shop acquires a new product, all shop personnel shall review the SDS and ensure that they understand all safety requirements for the use of that product.

ii. Pesticide Mixture Adjustment. All pesticide mixture adjustments shall be approved by the KO/COR.

iii. Timeliness of Pesticide Application. The Contractor shall apply formulated pesticides in a timely manner to ensure full potency of the pesticide mixture. The Contractor shall not mix pesticides in excess of what can be used during the day's operation. At no time shall mixed pesticides remain on site overnight.

3.5 Pesticide Safety. The Contractor shall use caution when applying chemicals in hazardous or sensitive areas, such as near electrical fixtures, open flames, stoves, heaters, food bins, refrigerators, open bodies of water, people and non-target organisms, or during adverse weather conditions. No space treatments (fogging or ultra-low volume) shall be made in occupied spaces until all occupants have vacated the premises. Special care shall be given when pesticides are applied in areas of health clinics. The Contractor shall ensure that areas are properly prepared before treatment.

3.5.1 Disposal of Chemicals. The Contractor shall dispose of chemicals and containers IAW the manufacturers’ labels, EPA standards, AR 200-1, and Appendix M of the USAG Natick IPMP.

3.5.2 Handling Safety. During the application or disposal of pesticides, the Contractor shall abide with appropriate procedures and guidelines per manufacturer's label and keep and dispose of all pesticides and containers IAW applicable sections.

3.6 Environmental Concerns. All pest control activities conducted IAW the USAG Natick IPMP shall be accomplished in a manner that ensures maximum protection of endangered and threatened species and environmental quality IAW PL 91-190, the National Environmental Policy Act, PL 93-205, the Endangered Species Act of 1973, Executive Order (EO) 11643, Environmental Safeguards, 8 Feb 72; EO 12088, Federal Compliance with Pollution Control Standards, 13 Oct 78; and all revised or new regulations and laws. The Contractor shall apply pesticides in such a manner as to prevent toxic exposure of personnel, wildlife, ornamental plants (including on the Installation and on adjacent land), and any other non- target components of the environment. The Contractor shall not apply pesticides outdoors during excessive winds (ten (10) mph or greater), heavy rain, while runoff is occurring, nor near any groundwater extraction well. The Contractor shall be responsible for any additional restrictions directed by the pesticide label, State regulations, or the KO/COR.

a. Contamination. Particular care shall be taken not to contaminate food, water, or other substances subject to ingestion. The Contractor shall advise the building occupants/facility managers of the area preparation requirements for pesticide applications IAW the chemical label. The Contractor shall provide clean, uncontaminated plastic tarpaulins to protect items that could be contaminated by pesticide applications. If utensils, work surfaces, or machines used to prepare or dispense foods are inadvertently contaminated, the Contractor shall immediately clean the contaminated item, or, if appropriate, dispose of the item when approved by the KO/COR. The Contractor shall warn occupants of the necessity for cleaning food-contact surfaces after any pesticide application. Contaminated clothing shall be laundered prior to reuse.

b. Runoff. Applications shall not be made outdoors during or immediately after heavy rains while runoff is occurring. Care shall be taken to ensure toxicants do not run off as surface flow or contaminate any ditch, culvert, drainage system, or standing body of water.

c. Endangered and Threatened Species. All pest control activities shall be accomplished in a manner that ensures maximum protection of endangered and threatened species and environmental quality IAW PL 91-190, the National Environmental Policy Act; PL 93-205, the Endangered Species Act of 1973; Executive Order (EO) 11643, Environmental Safeguards, 8 Feb. 72; EO 12088, Federal Compliance with Pollution Control Standards, 13 Oct. 78; and all revised or new regulations and laws.

d. Pesticide Application.

i. Residual Pesticide Application. Residual pesticide applications in food preparation and storage areas and around food dispensing machines and water fountains shall be IAW label directions. The Contractor shall minimize the use of liquid pesticide applications wherever possible. For example, the Contractor shall use crack and crevice application of pesticides to pest harborage areas rather than fan spraying exposed surfaces in the general vicinity of harborage areas; use containerized and other types of bait formulations for cockroaches, ants, and other pests, rather than sprays wherever appropriate; and use traps for indoor fly control rather than sprays wherever appropriate.

ii. Indoor Ultra- Low Volume (ULV) Applications. There shall be no fog applications in buildings without approval of the KO/COR. The Contractor shall submit a written request for approval to the KO/COR and the USAG Natick IPMP coordinator at least five (5) working days prior to performance of any proposed space spray treatment (Deliverable). The Contractor's request shall identify the target pest, time and specific place(s) of treatment, pesticide(s) to be used, method of application, precautions to be taken to ensure tenant and employee safety, and steps to be taken to ensure the containment of the spray to the site of application. The Contractor shall properly secure the space to be treated when ULV applications are used. The Contractor shall post a sign on each outside door warning against entry without proper protection. The Contractor shall notify the Natick Fire Protection Specialist and Directorate of Emergency Services at least four hours in advance of indoor ULV applications.

iii. Pesticide Baits. Pesticide baits shall not be broadcast unless prior approval is obtained in writing from the KO/COR and then only when the area is secured from entry by humans.

iv. Rodenticides. Rodenticides shall be utilized in compliance with the recommendations of the National Pest Control Association (NPCA). All rodenticides shall be placed in "tamper-proof" covered bait stations except when placed in traps or located in places inaccessible to humans, pets and wildlife. Inaccessible means that effort must be exerted to move equipment to expose the bait or its container. "Tamper-proof" bait stations shall meet the following eight criteria set forth by the EPA: Resistant to weather, Strong enough to prohibit entry by large non-target species, Equipped with an access panel that can be securely attached, Equipped with entrances which readily allow target animals access to bait while, at the same time, denying access to larger non-target species, Capable of being anchored securely to a surface to resist efforts to move the container or to displace its contents, Equipped with an internal structure for containing baits, Made in such a way so as not to be an "attractive nuisance", Capable of displaying 'proper' precautionary statements in a prominent location.

e. Pesticide Storage and Security. All pesticides and dispersal equipment shall be secured in the pest control vehicle, to be locked when not in use, or shall be under the immediate and direct control of the Contractor at all times while on the Installation. Pesticides shall be stored in their original containers. Material shall not be stored outdoors. All pesticide dispersal equipment, including bait stations and trays, shall be clearly and plainly marked "DANGER: CONTAMINATED WITH PESTICIDES" and shall include the name and concentration of the pesticide. All pesticide containers shall be plainly labeled with “DANGER: PESTICIDE,” “WARNING: PESTICIDE,” or “CAUTION: PESTICIDE,” depending on toxicity, and shall include the name, concentration, and EPA Registration number of the pesticide. Pesticides classified as moderately or highly toxic shall be stored IAW 40 CFR 165.10.

f. Special Instructions for Pest Control Services. When a building occupant has vacated the premises during pesticide application, the Contractor shall ensure that the facility is secured following treatment.

4.0 Definitions

Certified Applicator/Operator. Any individual who applies pesticides or supervises the use of pesticides, and who has been authorized to do so by successfully completing a training program approved by the EPA, followed by formal certification by DoD or a State.

Contracting Officer’s Representative (COR).