NAFUA1-25-R-0008 RFP.pdf
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- FOOD & BEVERAGE - DLA MWR (COLUMBUS, OH)
- Solicitation number
- NAFUA1-25-R-0008
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Defense Logistics Agency
About this file
This is a Request for Proposal (RFP) for a food and beverage concession contract at the Defense Logistics Agency (DLA) Defense Supply Center Columbus (DSCC) in Columbus, Ohio. The solicitation seeks a single contractor to provide comprehensive cafeteria and catering services for approximately 4,500 personnel in Building 21, operating Monday through Friday from 6:30 a.m. to 2:00 p.m. The contract includes a base year and three one-year option periods, with services including a daily cafeteria featuring a salad bar, omelet station, hot food bar, sandwich station, pizza station, and catering options.
Key details include a proposal due date of December 5th, 2025 at 4 p.m. Eastern Daylight Time, with a contract start date of January 12, 2026. The contractor will be responsible for providing a diverse menu with vegetarian, vegan, and dietary-restricted options, maintaining food safety standards, and paying a monthly concession fee to the Nonappropriated Fund Instrumentality (NAFI). The evaluation will prioritize the Concession Operating Plan, with emphasis on management structure, quality control, internal controls, customer service, and pricing strategies. Interested contractors must submit a comprehensive proposal demonstrating their capability to meet the detailed operational requirements outlined in the solicitation.
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NAFUA1-25-R-0008
Nonappropriated Fund DLA NAF Contracting
Prospective Contractors
DEFENSE LOGISTICS AGENCY
HEADQUARTERS
8725 JOHN J. KINGMAN ROAD
FORT BELVOIR, VIRGINIA 22060-6221
SUBJECT: DLA Headquarters Food and Beverage Concession Services – Solicitation #
NAFUA1-25-R-0008
Greetings Prospective Contractors, Thank you for your interest in receiving the solicitation packet for the Defense Logistics Agency (DLA) Defense Supply Center Columbus (DSCC) Food and Beverage concession services at Columbus, OH. Enclosed is the Request for Proposal (RFP).
Note Section L.12 for Site Visit and Proposal Questions, site visits are by appointment only, please contact Mr. Craig Pruett, Business & Recreation Director via email:
Craig.Pruett@dla.mil or phone (445) 737-6014. All questions and discussions during the site visit should be limited. Any questions asked during the site visit and any questions related to the solicitation shall be submitted to the Contracting Officer (KO) in writing.
Please note Section L.15 for Proposal Submittal Requirements and Section L.17 for where and when to submit your proposal. The proposal due date is scheduled for December 5th, 2025 at 4 p.m. Eastern Daylight Time. Any information received and not included in an amendment will not be considered as part of the solicitation and subsequent contract.
If you need additional information regarding the RFP or the project, please contact Mr.
Michael Thompson, Supervisory Contract Officer via email: Michael.3.Thompson@dla.mil or phone (571) 643-3754.
Sincerely, Mr. Michael Thompson Supervisory Contract Specialist DLA NAF Contracting
Encls: RFP# NAFUA1-25-R-0008
SOLICITATION, OFFER AND AWARD
(Nonappropriated Funds)
1. No appropriated funds of the United States shall become due or paid the contractor by reason of this solicitation / award
PAGE OF PAGES
2. CONTRACT NO. 3. SOLICITATION NUMBER
NAFUA1-25-R-0008
4. SOLICITATION TYPE
5. DATE ISSUED 6. REQUISITION/PURCHASE NUMBER
PRLB1-KM-00-25-0002
7. ISSUED BY CODE
Defense Logistics Agency NAF Contracting Office 8725 John J. Kingman Road Suite 1134 Fort Belvoir VA 22060 USA
8. ADDRESS OFFER TO (If other than Item 7)
NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder"
SOLICITATION
9. Sealed offers in original and copies for furnishing the supplies or services in the Schedule will be received at the place specified in Item 8, or if hand carried, in the depository located in until 1600 ES local time 10/17/2025 (Hour) (Date)
CAUTION: LATE Submissions, Modifications and Withdrawals: See Section L. All offers are subject to all terms and conditions contained in this solicitation.
10. FOR
INFORMATION
CALL
A. NAME
Michael Thompson
B. TELEPHONE (NO COLLECT CALLS) C. E-MAIL ADDRESS
Michael.3.Thompson@dla.mil AREA CODE
NUMBER
737-8976
EXT.
11. TABLE OF CONTENTS
(X) SEC. DESCRIPTION PAGE(S) (X) SEC. DESCRIPTION PAGE(S)
PART I - THE SCHEDULE PART II - CONTRACT CLAUSES
X A SOLICITATION/CONTRACT FORM 1 X I CONTRACT CLAUSES 17
X B SUPPLIES OR SERVICES AND PRICE/COST 2 PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACH.
X C DESCRIPTION/SPECS./WORK STATEMENT 14 X J LIST OF ATTACHMENTS 19
X D PACKAGING AND MARKING 1 PART IV - REPRESENTATIONS AND INSTRUCTIONS
X E INSPECTION AND ACCEPTANCE 2 X K REPRESENTATIONS, CERTIFICATIONS AND
OTHER STATEMENTS OF OFFERORS
X F DELIVERIES OR PERFORMANCE 2
X G CONTRACT ADMINISTRATION DATA 2 X L INSTR., CONDS., AND NOTICES TO OFFERORS 4
X H SPECIAL CONTRACT REQUIREMENTS 7 X M EVALUATION FACTORS FOR AWARD 4
OFFER (Must be fully completed by offeror)
NOTE: Item 12 does not apply if the solicitation includes the provisions at Section L., Minimum Bid Acceptance Period.
12. In compliance with the above, the undersigned agrees, if this offer is accepted within calendar days (60 calendar days unless a different period is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the designated point(s), within the time specified in the schedule.
AWARD (To be completed by NAFI)
19. ACCEPTED AS TO ITEMS NUMBERED 20. AMOUNT 21. ACCOUNTING DATA
23. SUBMIT INVOICES TO ADDRESS SHOWN IN
(4 copies unless otherwise specified)
ITEM
24. ADMINISTERED BY (If other than Item 7) CODE
25. PAYMENT WILL BE MADE BY CODE
26. NAME OF CONTRACTING OFFICER (Type or print)
Michael Thompson
27. Nonappropriated Fund Instrumentality
(Signature of Contracting Officer)
28. AWARD DATE
IMPORTANT - Award will be made on this Form, or on DA Form 4071, or by other authorized official written notice.
DA FORM 4069, NOV 04
For use of this form see AR 215-4;
the proponent agency is OACSIM
13. DISCOUNT FOR PROMPT PAYMENT
(See Section I, Prompt Payment Provisions)
10 CALENDAR DAYS (%) 20 CALENDAR DAYS (%) 30 CALENDAR DAYS (%) CALENDAR DAYS (%)
14. ACKNOWLEDGEMENT OF AMENDMENTS
(The offeror acknowledges receipt of amendments to the SOLICITATION for offerors and related documents numbered and dated):
AMENDMENT NO. DATE AMENDMENT NO. DATE
15A. NAME
AND
ADDRESS
OF
OFFEROR
CODE
FACILITY
16. NAME AND TITLE OF PERSON AUTHORIZED TO SIGN OFFER
(Type or print)
15B. TELEPHONE NUMBER 15C. CHECK IF REMITTANCE ADDRESS
IS DIFFERENT FROM ABOVE - ENTER
SUCH ADDRESS IN SCHEDULE.
17. SIGNATURE 18. OFFER DATE
AREA CODE NUMBER EXT.
SECTION B
SUPPLIES OR SERVICES AND PRICES OR COSTS
B-1. SCOPE. Under the terms of this concession contract, the Contractor shall provide labor, materials, supplies, manage and perform food and beverage, catering services, and family take home meals within the Defense Logistics Agency (DLA) Defense Supply Center Columbus (DSCC) as defined herein. The Contractor shall furnish the services and supplies as detailed in this concessionaire contract. No appropriated funds of the United States will become due or be paid to the Contractor or Concessionaire by reason of this contract.
B-2. CONCESSIONAIRE CONTRACT. The contractor shall pay to the One Fund a Nonappropriated Fund Instrumentality of the U.S. Government, hereinafter referred to as the “NAFI”, a concession fee on a monthly basis. The check payment shall be made out to DLA MWR not later than the 20th calendar day of the month.
B-3. CONCESSION FEE. The term "gross revenues" or "a percentage of gross revenues" is defined as all monies and other things of value received by, or paid to the Concessionaire, or other person, firm, or corporation for contractor's use or benefit, and all credit extended by the contractor, arising upon, out of, or in connection with the concession services during the contract term less any refunds and applicable sales, use, excise or other taxes.
CLIN Description of Service Monthly Dollar Amount offered by Contractor
Monthly Percentage offered by Contractor
BASE
YEAR
Period of Performance:
12 January 2026 – 11 January 2027
OPTION
YEAR 1
12 January 2027 – 11 January 2028
YEAR 2
12 January 2028 – 11 January 2029
YEAR 3
12 January 2029 – 11 January 2030
*Percentages can be NEGOTIATED. Percentages are based on gross revenue*
SECTION C - DESCRIPTIONS/SPECIFICATIONS/WORK STATEMENT
C-1. SUMMARY STATEMENT
a. The objective of this RFP is to award a Concessionaire contract to a single source to establish concessionaire services in support of the working staff of the Defense Supply Center Columbus (DSCC).
The concessionaire services to be provided are cafeteria and catering operations. Award of Contract will be on an "all or nothing basis" (i.e. Offeror's proposal must provide for full service performance for all requirement sites and functions). The mission of Family & Morale, Welfare, and Recreation is to support the Warfighter and their family to ensure operational readiness of the DLA workforce.
b. This contract will be administered by a Contracting Officer assigned to the DLA
Installation Support Fort Belvoir. The address of the Contracting Officer is as follows:
Mr. Michael Thompson, Supervisory Contracting Officer DLA Ft. Belvoir HQC 8725 John J. Kingman Road Room 1132 Fort Belvoir VA 22060 USA michael.3.thompson@dla.mil
C-2. REQUIREMENT
The concessionaire shall furnish all labor, supervision, management, management support, transportation, equipment, tools, and material for cafeteria and catering operations to be performed at building 21 only Defense Supply Center Columbus, Columbus, OH.
C-3. DEFINITIONS & ACRONYMS
a. Activity: Any Morale, Welfare and Recreation facility or function.
b. Contracting Officer (KO): The Contracting Officer is the agent responsible for the execution of the contract requirements on behalf of the NAFI. The KO has the authority to enter, administer, terminate contracts, and make related determinations and findings. Contracting Officers may bind the NAFI only to extent of the authority delegated to them.
c. Contracting Officer's Representative (COR): The COR is responsible to the Contracting Officer. The COR ensures the CONTRACTOR is performing in accordance with the terms and conditions of the contract. The COR is the on-site representative for the Contracting Officer with authority to act only on behalf of the Contracting Officer as specified in the letter of designation. The COR has no authority to change the terms and conditions of the contract, only the contracting officer may do this. The COR's appointment will remain in effect until reassignment, termination of employment or expiration/termination of the contract. Contractors shall be provided a copy of the COR's appointment letter.
d. Contractor: The solicited person or entity also referred to synonymously as the Offeror thru the proposal submittal process. If successful and after award of contract, the Contractor is generally referred to as the Concessionaire - who shall provide the services described in the resulting contract.
e. Days: Defined as calendar days unless otherwise stated in the solicitation.
f. DFMWR: The Directorate of Family Morale, Welfare and Recreation.
g. DoD: Department of Defense
h. Eligible Patrons: Individuals authorized access to Defense Supply Center Columbus, OH and to individual site complexes.
i. FCI: Installation Management Division
j. Fund: A Nonappropriated Fund Instrumentality of the United States that has an interest in this contract.
I. FY: Means "fiscal year" and refers to the operating year October 1 through September 30.
m. Garrison: An Army installation that includes MWR facilities and activities funded with non-appropriated dollars.
n. Garrison Morale, Welfare and Recreation Operating Entity (GMWROE): An integral part of the IMCOM Region single MWR Fund. It refers to the group of MWR programs offered at the installation that falls within the garrison commander's responsibility (previously referred to as the "installation MWR fund").
o. Government is the United States Government: The Government is not a part of this Agreement, and no funds appropriated by Congress are in any way obligated or can be obligated by virtue of any provision of this Agreement.
p. Government as in casual use: Under this contract, the term "Government", if used, may also generally refer to the NAFI or Fund. The term may also refer to other Federal Agencies having jurisdiction under this contract.
q. Gross Receipts: Except as provided herein, is defined to be all money, cash receipts, assets, property, or other things of value, including but not limited to gross credit and cash sales, rentals, fees and commissions made or earned by the CONTRACTOR, exclusive of state or local sales tax.
r. Gross Revenue: Total dollars paid by customers for all services rendered on goods sold, excluding (1) any gratuities or service charges added to a patron's bill in lieu of gratuities, which the CONTRACTOR is obliged to turn over to an employee, (2) an amount equal to all credits or refunds made to patrons and (3) all sales taxes deemed payable.
s. NAFI: "Nonappropriated Fund Instrumentality" (NAFI). An integral DOD organizational entity that performs an essential Government function. It acts in its own name to provide or assist other DOD organizations in providing morale, welfare, and recreational programs for military personnel and civilians.
It is established and maintained individually or jointly by the heads of the DOD components. As a fiscal entity, it maintains custody of and control over its Nonappropriated Funds. It is responsible for the prudent administration, safeguarding, preservation, and maintenance of those appropriated fund resources made available to carry out its function. With its nonappropriated funds, it contributes to the morale, welfare and recreational programs of other authorized organizational entities when so authorized.
It is not incorporated under the laws of any State or the District of Columbia and enjoys the legal status of an instrumentality of the United States. The Nonappropriated Fund Instrumentality (NAFI) which is a party to this contract is a Nonappropriated Fund Instrumentality of the Department of the Army. The term "NAFI" is also synonymous and may be used interchangeably with the terms "The Fund".
t. NTP: Notice to Proceed
v. OFFEROR: The person or entity submitting a proposal in response to the Request for
Proposal (RFP). After the contract is awarded, this term will refer to the person or entity that was awarded the contract as the Contractor or Concessionaire interchangeably.
w. Quality Assurance: Those actions taken by the NAFI to check CONTRACTOR's Quality Control methods to determine if they meet the requirements of this contract.
x. Quality Control: Those actions taken by the CONTRACTOR to ensure that the services are performed according to the terms and conditions of the contract.
y. SOW: Statement of Work
C-4. OBJECTIVE
To establish concessionaire services in support of the working staff of the Defense Supply Center Columbus (DSCC). These facilities are to be operated for the benefit of approximately 4,500 personnel, building 21 operates 2,000-2100 personnel where the concessionaire will operate. The concession services to be provided are:
a. Cafeteria operations. Services to be provided are breakfast and lunch five(5) days a week, Monday through Friday, in building 21 cafeteria. This requires, but not limited to, daily salad bar, omelet station, build to order sandwich, hot food bar, breakfast bar, prepared & packaged desserts, pizza station, vegan/vegetarian entrees, soup station, snack bar & beverages. The Concessionaire shall use best judgment to develop menus and offerings that appeal to the preferences and needs of the patron demographic. Concessionaire may add new menu items at any time with prior approval from the NAFI on item and price. Contractor shall submit a proposed menu in conformance with solicitation requirement.
b. Catering Program. Services ranging from punch and cookies to simple breakfasts and lunch type sandwich platters, to sit down formal dinners, i.e. official organizational functions, weddings, family reunions, baptismal celebrations, etc. Concessionaire may add new menu items at any time with prior approval from the NAFI on item and price. Contractor shall submit a proposed menu in conformance with solicitation requirement.
C-5. BACKGROUND
The DSCC Food and Beverage Operation, a Non-Appropriated Fund Instrumentality (NAFI) is a non-appropriated fund activity of the Department of the Army. The NAFI has various locations where food services can be provided. The concession activity shall operate one cafeteria operation and a catering program in Building 21 located in the DSCC, 3990 E. Broad Street, Columbus, OH. 43213. The cafeteria serves military, civilian and contractor personnel working/visiting at DSCC. Floor plans of the available space are attached. Farmer’s markets, food trucks, restaurants, amenities and other competition in the area should be studied and evaluated by the prospective contractor. The contractor’s proposed program should include a foodservice program to mitigate outside competition and maximize operational success of the contractor’s proposed food service program. The Agency shall not be held responsible for any variation or annotations regarding building and/or visitor population figures or any other assumptions noted herein. DSCC estimated population size is 9000 employees, including part-time workers and weekend drillers. Daily campus population is approximately 4,000 Monday through Friday. Campus population is approximately 2,000 on Fridays. The Agency employees telework or utilize alternate work schedule (AWS). AWS provides employees one day off (typically a Monday or Friday) every week or every other week depending on their work schedule participation in AWS). Telework allows employees to work from home either full time or on select days of the week. A significant proportion of Building 21 employees telework on Mondays and Fridays.
REGULATIONS AND GUIDELINES. This concessionaire contract shall be in accordance with the below list of applicable guidelines, standards, regulations and codes. In the case of conflict between codes and standards, or regulations, the most stringent requirement shall apply.
a. National Fire Protection and Agency (NFPA) Code 101, Ventilation Control and Fire Protection of Commercial Cooking Operations, NFPA 96, and the National Fuel Code, NFPA 54.
b. U.S. Public Health Services, Food and Drug Administration
c. Army Regulation 40-5 (Preventive Medicine), Dated May 2020
d. Tri – Service Food Code, published date. April 30, 2014
e. AR 40-657 (Veterinary/Medical Food Inspection and Laboratory Services, (published date December 31, 2012)
f. AR 215-1, Military Morale, Welfare, and Recreation Programs and Nonappropriated Fund Instrumentalities
g. AR 215-4, Nonappropriated Fund Contracting
h. National Restaurant Association (www.restaurant.org)
i. Educational Institute of American Hotel/Motel Association (www.ei-ahma.org)
j. AR 190-51, Security of Unclassified Army Property (Sensitive and Nonsensitive)
k. AR 190-5, Motor Vehicle Traffic Supervision
l. AR 210-25 Vending Facility Program for the Blind on Federal Property.
C-6. GENERAL PERFORMANCE REQUIREMENTS
a. The Concessionaire shall attend and participate in a Contract Award In-Brief meeting with the
Chief, Morale, Welfare and Recreation (MWR) and the Contracting Officer's Representative (COR) at a date and time set by the Contracting Officer. The purpose of the meeting is to discuss administrative procedures, processes and contractual tasks. At the beginning of each option year - if the option is exercised, a Contract In-Brief Meeting will be held at a date and time set by the COR.
b. The concessionaire shall furnish all labor, supervision, management, management support, transportation, equipment, tools and material, except for furnished equipment and services as described herein. List of NAFI furnished Property that will be provided to the Concessionaire is attached (listed on page 84 of this RFP- Building 21 Cafeteria Equipment List).
c. The concessionaire shall commence occupation and performance of the cafeteria and catering operations, including transition of employees, on the date specified in the notice to proceed issued by the Contracting Officer; which date shall not be later than thirty (30) days after contract award.
d. Prices shall be posted neatly in a conspicuous place and shall be competitive with and no higher than those in the local market area for the same or similar items. Adjustments to pricing must be presented in writing. Prices may be changed only with prior written approval from the NAFI and the COR. The Concessionaire shall provide a price list which includes all offerings. In place of any adjustments in pricing and disputes between the COR and contractor on pricing, the Contract Officer has sole and final authority.
e. All food and beverages shall be purchased from approved sources in accordance with
Department of Defense regulations. Title to all food and saleable items shall remain with the Concessionaire until sold to patrons. All spoiled and outdated products shall be disposed of appropriately and legally by the Concessionaire.
f. The Concessionaire shall not provide free merchandise or services except in conjunction with promotional programs approved by the NAFI and the COR.
g. The Concessionaire shall be responsible for ensuring that all Concessionaire provided equipment is compliant with all Installation Management Division and DSCC safety regulations and requirements. The concessionaire shall not begin operations before the DSCC Safety Office approves the set-up and inspects the work environment.
h. Concessionaire shall comply with Technical Bulletin Medical 530, Occupational and environmental Health Food Service Sanitation, and AR40-5, Health and Environment, http://www.usapa.army.mil. Food handlers at DSCC must be inoculated against Hepatitis A. It shall be the responsibility of the Concessionaire to have all their employees inoculated for Hepatitis A as stated in TB MED 530, and to provide written verification to the COR.The Concessionaire shall be responsible for cleanliness, hygiene, and sanitation of all machines and adherence to all sanitation requirements of Wright Patterson Air Force Public Health. The Concessionaire shall not begin operations before Wright Patterson Air Force Public Health approves of sanitation materials to be used by the Concessionaire.
i. The Concessionaire shall be responsible for conducting business in a safe manner for customers and staff.
j. The Concessionaire shall at all times keep the work area, including storage areas, free from accumulations of waste materials. Upon completing the work, the Concessionaire shall leave the work area in a clean, neat, and orderly condition satisfactory to the COR.
I. The Concessionaire shall accept credit cards, debit cards, cash and other forms of payment normally accepted in the Contractor's commercial trade. The Concessionaire is solely responsible for the payment of any fees, charge backs, and other costs levied by the charge card(s) issuing companies or banks. The Concessionaire shall be responsible for the collection from authorized patrons of all monies due.
m. The Concessionaire shall familiarize itself with the rules and regulations of the Military
Installation.
n. The concessionaire may not sell sundry/ non-food items without approval from the COR.
o. The Concessionaire must have written approval by the NAFI prior to utilize sub-contractors in the performance of any requirements of an awarded contract resulting from this solicitation. All terms, conditions, specifications and clauses which apply to the awarded concessionaire also apply in full and like measure to any sub-contractor(s).
C-7. CONCESSIONAIRE PERSONNEL
The concessionaire shall provide the necessary management, supervision, and personnel for the operation of the DSCC cafeteria operations and catering program. The Concessionaire shall furnish trained and qualified personnel to provide adequate and uninterrupted services to accomplish the functions set forth in this agreement. Concessionaire personnel must be trained, and hold required certifications in accordance with all laws, statutes and regulations pertaining to any service stated herein.
On-site managers and supervisors shall be Level I ServSafe Certified and trained in the principles of food sanitation. Certificates shall be forwarded to the COR within 15 days of contract award. There must be a minimum of one manager or supervisor that is servsafe certified on site at each operating venue at all times of operation. The servsafe certified manager or supervisor shall have stated authority to enforce actions or direct others regarding healthful food handling in compliance with servsafe and all other applicable regulations.
a. Contract Manager. The Concessionaire shall provide an on-site contract manager with decision making authority who shall be physically available on site at DSCC during all operating hours and who shall be responsible for the overall management and supervision of concessionaire personnel. The concessionaire shall post the name of the manager and any alternate(s) in a visually conspicuous manner and place that is readily discernable by customers. The Contract Manager may perform duties for multiple locations within the installation should the contractor be awarded building 20 & 21.
b. The Concessionaire must demonstrate the necessary knowledge and abilities to effectively operate, manage and supervise multiple food concessions, a catering program; and its employees to include:
1. Physical security, cash accountability, property accountability and key control, marketing, safety, environmental policies, personnel management, and quality control requirements.
2. Current managerial or operational work experience in the Food Industry or within the preceding five (5) years, having successfully owned, operated, or managed in a full capacity for twelve consecutive months. The phrase operated or managed means the offeror has/had a direct involvement in the day-to-day operation of the business.
3. Sanitation, food preparation, handling and storage processes, policies and practices.
c. All concessionaire employees used in the performance of this contract must be able to read, write, and speak English at a fluency level sufficient for efficient performance of this contract.
d. Any required training provided by the DSCC will be made available to concessionaire's employees on an as needed basis. This training may be required to maintain access to government computers and systems such as email. (Examples may include but are not limited to Personally Identifiable Information (PII), Records Management and Information Awareness (IA) training.
e. Cafeteria concessionaire personnel shall wear attire typical of the style commonly used by commercial facilities of the same trade. Employee uniforms will have the Concessionaire's logo and employee's name in clear view. Uniforms shall be clean, pressed, and free of foul odor, without holes or missing buttons or zippers. Hairnets shall be worn at all times. Gloves shall be worn by food handling personnel in accordance with Technical Bulletin (TB) Med 530, para 3-28. Hats may be worn in lieu of hairnets; however, the hats will not display vulgar, offensive or political designs or verbiage.
f. The Concessionaire shall restrict the employment under the contract, remove from performance on the contract, and/or remove from the premises any person who is identified as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population.
g. Other Personnel. The Concessionaire shall furnish trained and qualified personnel to provide adequate and uninterrupted services to accomplish the functions set forth in this contract. The concessionaire shall have qualified management personnel in addition to the necessary work force, on duty at all times. Concessionaire personnel must be trained, and hold required certifications in accordance with all laws, statutes and regulations pertaining to any service stated herein.
h. Employment/Personnel Requirements. The Concessionaire shall hire, supervise, direct the work of, discharge and determine the compensation and other benefits of all personnel working at the facility and in the employ of the Concessionaire in accordance with the Service Contract Act of 1965 (reference Clause I-13, entitled "Service Contract Act of 1965").
i. U.S. Department of Labor Wage Determination.
1. The applicable U.S. Department of Labor Wage Determinations under the Service Contract
Act will be incorporated into any resulting contract.
2. Award of a contract as a result of this solicitation, will be covered by the Service Contract Act of 1965. The Concessionaire shall comply with all requirements of the Act(s) and shall pay wages and fringe benefits not less than those specified in the wage determination issued by the Department of Labor for the areas in which the cafeteria is located.
3. The Concessionaire shall be responsible for paying all applicable federal, state and local taxes, fees and assessments throughout performance of this Agreement.
4. The United States Department of Labor Wage Determination rules for the local area of Columbus, OH will apply. It is the Concessionaire's responsibility to determine application of the wages and benefits applicable to any Contract resulting from this Solicitation by seeking its own legal counsel.
j. Equal Employment Opportunity. Federal and State laws governing worker's compensation, equal employment opportunity and discrimination are applicable in full force and the Fund incurs no obligations or liability for labor disputes, worker compensation or resultant litigation.
k. All Concessionaire personnel entering and working at Defense Supply Center Columbus
(DSCC) as a result of this contract shall comply with (but not limited to) all regulations and processes governing, gate admission, force protection, badges, vehicle registration, security, safety, law enforcement, fire prevention, and environment in effect. Failure to comply with regulations may result in immediate removal from DSCC. The concessionaire shall bear full responsibility for any consequential actions arising from said removal. Further clarifications of DSCC regulations are available from the COR or the DSCC NAF Business Manager for this order/contract.
C-8. CAFETERIA- LOCATIONS & OPERATING TIMES
The Concessionaire shall staff a cafeteria serving breakfast and lunch five(5) days a week, Monday through Friday, from 6:30 a.m. to 2:00 p.m. daily with limited services after 1:00pm. The Concessionaire shall provide the required cafeteria service with foods of high quality and reasonable price compared to that available from other local providers of food service operations. The Concessionaire has the option to host special events (i.e. catering services, conference refreshments, etc.) at the DSCC Cafeteria facilities or elsewhere within the garrison facilities as requested and approved by the NAFI.
Concession areas include: Bldg. 21, cafeteria. The concession area include kitchens and serving lines in Bldg. 21; food preparation rooms, storage areas, administrative office space, supply rooms, cleaning facilities, delivery dock, refuse and garbage container areas and other areas assigned to or used by the concessionaire in the operation of the concession will be location specific and vary in nature. Floor plans for the cafeteria kitchen, serving and dining areas are attached.
a. Cafeteria site specific information and operating times:
1. Building# 21: Cafeteria features a traditional serving line area as well as food court aspects, an equipped kitchen, food preparation rooms, cold/freezer walk-in rooms, dry storage rooms, a dishwashing machine room and an administrative office for personnel. The Administrative Office includes secured money room, manager's office, and two offices used for administrative personnel. The main dining room is a common area used for seating patrons at mealtimes, located in Bldg. 20, 1st floor, with seating for approximately 358.
Hours of Operation: Open, 0630 hrs -1400 hrs Breakfast: 0630 hrs - 1000 hrs Lunch: 1100 hrs - 1400 hrs
Note: Hours may be adjusted without prior approval during a national emergency and other exigent circumstances. In all other instances, Concessionaire requests to modify the hours or days of service shall be submitted to the COR for review and approval by the NAFI and Contracting Officer prior to active initiation. Limited services after 1300 may be provided.
C-9. CAFETERIA OPERATING REQUIREMENTS
a. Operating Plan:
1. The concessionaire shall provide its methodology and approach for performing tasks and requirements in its concession operating plan.
2. Upon contract award the concessionaire shall implement the concession operating plan.
b. Concessionaire Operating Requirements:
1. The concessionaire shall staff all food service outlets five (5) days a week, Monday through Friday, for the individual site operating schedules as stated above.
2. The Concessionaire shall be responsible for providing a variety of high-quality, nutritious foods that are reasonably priced compared to those available from other local area food service operations. Food service shall be implemented in accordance with the terms of this contract and their management plan. The Contractor shall offer food that provides wide variety to customers, including vegetarian, vegan, organic, healthy, and light eater. Menus must also include items for people with dietary restrictions and offer “low fat”, "low sodium", "low calorie" and "reduced sugar" menu items. Offerors are encouraged to submit expansive menus for all food & beverage operating sites and functions that meet the needs of a multicultural/multi-generational workforce.
3. The Concessionaire shall post in a conspicuous place a complete price list of all goods and services available, as well as nutrition data for any food items as required by the 2010 Patient Protection and Affordable Care Act. Seasonal menu items offered for sale as temporary menu items, daily specials, and condiments for general use typically available on a counter or table are exempt from the labeling requirements. A sign depicting the food service time schedule, menu, and prices shall be conspicuously displayed at the main entrance to the cafeteria serving area. Daily or weekly specials must be posted for customer's viewing, either by a published website or on a menu board in full sight of customers in each cafeteria area. Snack foods in each cafeteria location may be offered throughout the day. Price increases shall be subject to area market conditions, the review of the Contracting Officer's Representative (COR), and the approval of the NAFI.
4. The concessionaire shall stock expendable supplies in sufficient quantities to ensure uninterrupted operation of the concession. These supplies shall include, but not be limited to, saleable merchandise, raw food supplies, paper supplies, cleaning, laundry, sanitation supplies, and workstation equipment such as scales, knives, etc. At the end of the final term of the contract, the NAFI may purchase the inventory of expendable supplies on hand for a negotiated price.
5. Cash Registers. The concessionaire shall be required to furnish all cash registers, point of sale terminals or similar business machines in sufficient quantity to satisfy the anticipated customer traffic.
Responsibility for supplies and services shall rest with the concessionaire. All sales shall be rung on a cash register, point of sale terminal or similar business machine in full view of the customer with a receipt provided only upon customer request.
6. The concessionaire shall be responsible for the collection from authorized patrons of all monies due (cash or personal check). The concessionaire is responsible for all collection procedures and resulting write-offs or collection cost. The DSCC or the DSCC NAFI will not be held accountable for any debts incurred by the Concessionaire.
7. The concessionaire shall comply with Army Regulation (AR) 40-657, AR 40-5, and Technical
Bulletin (TB) MED 530 for the prevention of food and room contamination due to incorrect handling, inadequate temperature controls or improper storage. A copy of AR 40-657, AR 40-5, and TB MED 530 will be made available to the concessionaire upon request from the COR. The concessionaire may utilize this data for training of concessionaire employees. The COR, the local veterinarian from the Veterinary Command, or other authorized officials will make unannounced inspections to ensure compliance with the terms of this contract, statutes, and regulations pertaining to health standards. The Concessionaire is responsible for providing and paying for any shots or other procedures necessary to comply with the TB MED 530 regulations.
8. The Concessionaire shall be responsible for keeping the common area clean during normal operating hours - to include cleaning tables and chairs, picking up trash from the floors, and other general custodial services. The Concessionaire shall keep the kitchen, serving and food storage areas clean, orderly, attractive and in a sanitary condition at all times during operating hours in accordance with the following schedule:
(a) Daily: as needed
(i) Clean dining tables, chairs, and serving line as required during serving hours.
(ii) Sweep and damp mop kitchen floors, including walk-in coolers and floors in serving areas.
(iii) Spot clean reachable area of tile walls and posts in the kitchen areas.
(iv) Clean tray rails and glass sneeze guard over serving and salad lines.
(v) Clean trash cans and/or dump containers (excluding commercial -dumpsters).
(vi) Thoroughly clean inside of coffee urns, all beverage dispensers, hot and cold food pass-through, etc.
(vii) Sufficient levels of plastic ware and paper goods, paper cups, and trays shall be maintained during hours of operation.
(viii) Clean cafeteria employee restrooms. Sweep, damp mop, clean fixtures, maintain supplies (soap, paper towels, bathroom tissue, etc.) as appropriate.
(b) Weekly
(i) Thoroughly clean dining chairs and table bottoms and tops, pedestals and/or legs.
(ii) Clean tray stands.
(iii) Thoroughly wash entire cafeteria receiving areas and trash room.
(iv) Clean storage areas.
(v) Damp-wipe all doors.
(c) Monthly:
(i) Have used grease removed from premises.
(ii) Clean return air grills
(iii) Clean hoods and diffusers
9. The concessionaire shall empty trash containers located in the kitchen and dining areas into the appropriate trash removal containers provided by the DSCC Installation Management Division.
The concessionaire shall keep the trash containers in the kitchen and dining areas in sanitary condition. Cardboard boxes shall be broken down and placed in recycle bins or placed in a location designated under the Installation Qualified Recycling Program.
10. The concessionaire shall provide preventative maintenance, such as routine cleaning, lubrication, oiling, grease removal, etc., of all NAFI equipment provided for the cafeteria. The concessionaire shall provide a checklist of all preventive maintenance activities and a master schedule of the same. Repairs necessary as a result of concessionaire abuse will be paid entirely by the concessionaire. Determination of whether such repairs were due to wear and tear or abuse shall be in the sole discretion of DSCC. Maintenance and repair charges are only applicable to NAFI furnished equipment requested by the concessionaire for use in the operation of the concession.
11. The loading docks will not be used to store kitchen equipment. The concessionaire shall be required to keep unused equipment in a storage area assigned to the concessionaire. This space shall be kept clean and orderly and comply with all safety and fire codes and regulations.
12. NAFI Requirements.
(a) The NAFI agrees to furnish for the use of the concessionaire in the operation of the concession the NAFl-owned furniture, equipment, machinery, tools, and utensils listed is attached.
(b) The NAFI will provide a certified exterminator for rodent and pest control and extermination in food service areas and for related food service equipment.
(c) Common areas of the Cafeteria dining and seating will be cleaned daily under the
Installation Operations contract.
(d) Hoods will be cleaned under the installation operations contract.
C-10. CATERING PROGRAM
a. The concessionaire shall establish, in coordination with the COR, a catering program which furnishes all labor, set-up, decorations, food serving, take-down and cleanup. Catering may include but shall not be limited to holiday luncheons, cultural events and banquets - during the regular workday or after hours on-site at the Installation. The Concessionaire shall not by virtue of this contract, or by use of government equipment and facilities covered by this contract, perform off-Installation catering services for other than official garrison or NAFI sponsored events or functions. Catering should be provided 5 days a week within the DSCC building
21. The NAFI must provide a 2 week notice for catering services.There are two rooms available -which may be reserved by contacting the COR or NAF Business manager, for catered functions:
b. The concessionaire shall provide adequate quantities of original operating supplies such as dishes, glassware, flatware, trays, linens and china (sized and designed to conform with the fixed equipment and furniture in the food service area) that shall be used for catered events only. Uniforms for catering personnel shall be at the discretion of the concessionaire, as well as the supply and cost. The normal day-to-day food service operations shall be conducted on quality disposable ware, to include eating utensils. At the termination of the contract, DSCC may purchase the inventory of operating supplies on hand for a negotiated price.
c. The concessionaire shall be responsible for maintaining the cleanliness of the areas, e.g.
clean tables, floors, windows, etc., after each catered event. The concessionaire shall empty trash containers located in these areas into the appropriate trash removal containers provided by the DSCC Installation Management Division. The concessionaire shall keep the trash containers in sanitary condition. Cardboard boxes shall be broken down and placed in recycle bins or placed in a location designated under the Installation Qualified Recycling Program.
d. In the event of a replacing Concessionaire supplanting a terminating Concessionaire; the new
Concessionaire shall assume all scheduled catering contracts that fall within the terms and conditions of this solicitation and resulting Contract.
1. Upon notice of receiving the Contract award, the new Concessionaire shall contact the COR for a formal written listing of all scheduled catering contracts issued by the prior Concessionaire that extend beyond the termination date of the expiring Contract.
2. The COR shall require the terminating Concessionaire to provide a written list of all unfilled catering commitments accompanied by and verifiable with written and signed sales order specifying the customer’s name, date the order was taken, and the date/time service is required, menu, pricing, site where service is to be provided, and any special requests, terms or conditions that must be satisfied.
e. The Government has the right to have occasional fund-raising events in support of events such as the Combined Federal Campaign and limited office special event fund raising, where food items such as baked goods, hot dogs, etc., are served. These events must be approved in advance pursuant to the DSCC Fund Raising Policy.
C-11. CREDIT CARDS AND TRAVELERS CHEQUES
The concessionaire shall accept those national credit cards customarily recognized in their commercial trade. The concessionaire may accept Travelers Cheques as a medium of exchange. The concessionaire shall place signage in or near the cashier area stating "We accept most (or all) major credit cards" or similar wording without, however, specifying on such signage the particular credit cards which are accepted.
C-12. DISHONORED CHECKS
a. The concessionaire may charge the customer for a dishonored check received from the customer (return check-charge must be posted for customer review), except that the charge will not be applicable when:
1. The bank acknowledges the returned check to be the result of a bank error.
2. The return is the result of concessionaire error.
b. The amount charged shall not exceed the normal administrative amount charged for dishonored checks. Losses due to dishonored checks are the concessionaire's responsibility; the NAFI will not be held accountable for any returned checks or dishonored checks received on the part of the concessionaire.
C-13. NAFI FURNISHED FACILITIES, PROPERTY AND EQUIPMENT
a. The Concessionaire will occupy and utilize NAFI furnished facilities and property. Prior to the
Concessionaire's first day of operation any/all NAFI furnished equipment that the Concessionaire has determined will not be used in the performance of this contract will be removed by the COR, at no cost to the Concessionaire. During the transition of current operations to the contractor, current NAFI furnished equipment may be used to alleviate disruption in food service to the installation employees. At an agreed upon time, the equipment will be removed by the COR. At that time the Property Book Officer will remove the property from the inventory list, releasing the concessionaire of NAFI furnished property no longer it its possession. As part of the transition process, the Defense Supply Center Columbus Property Book Officer and the Concessionaire shall conduct a one hundred percent (100%) joint inventory of all NAFI property currently included to be used as part of this contract and every six months thereafter. At the conclusion of the contract, both parties will do a one hundred percent (100%) joint inventory of all NAFI property included as part of the contract releasing the concessionaire of all NAFI furnished property in its possession. Listing is attached. At the discretion of the COR and subject to budget constraints the NAFI will maintain and/or replace NAFI furnished equipment when such equipment becomes unserviceable due to normal wear and tear when deemed necessary by the COR.
Concessionaire shall return such property to the NAFI in the same condition as received, except for normal wear and tear.
b. Maintenance and repair of NAFI furnished facilities, property, and equipment if caused by fair wear and tear, will be jointly funded by the contractor and the NAFI. The concessionaire shall pay the first $250.00 of maintenance or repair expense for each furnished item per occurrence. The NAFI will pay the remainder of the expenses that exceeds $250.00. Repairs necessary as a result of contractor abuse or negligence will be paid for entirely by the contractor. The Concessionaire is responsible for preventive maintenance to keep all NAFI owned equipment in good condition. Preventive maintenance for the purpose of this contract is defined as scheduled maintenance that consists primarily of inspection, cleaning, lubrication, adjustment, calibration, and minor component replacement (e.g. filters, belts, hoses, fluids, oil and grease) as required minimizing malfunctions, breakdown, and deterioration of equipment.
Walkin coolers and freezers are NAFI Furnished Equipment "as is, where is" and the Concessionaire shall not be responsible for maintenance and repair. DSCC Installation Management division is responsible for ensuring preventative maintenance on walk-in coolers and freezers. The Concessionaire shall prepare and follow a "Grease Control Plan" that specifies that grease shall be collected and not poured down the sewage drains. Waste grease and oil waste must be stored according to the DSCC Spill Prevention, Control, and Countermeasure Plan including utilizing secondary containment or immediately remove the waste from the installation. It is the contractor’s responsibility to dispose of used oil in accordance with all federal and state environmental protection regulations. This plan will be included in the Concessionaire's Operating Plan and must be approved by the DSCC Installation Management Division. The Concessionaire shall clean all grease traps at least monthly, or more frequently if necessary. Chemical additives (approved by the DSCC Installation Management Division, Environmental Management Division, and Land and Maritime Safety & Occupational Health Division) will be used weekly to keep the grease build up to a minimum.
C-14. CONCESSIONAIRE-FURNISHED EQUIPMENT
The Concessionaire shall provide and install all concessionaire-owned equipment, furniture, and movable trade fixtures, if NAFI property/equipment is not used. Concessionaire-furnished property is subject to approval by the COR and the Installation Management Division. All electrical equipment will carry the Underwriters Laboratories (UL) Seal of Approval and will be inspected by the DSCC Installation Management Division prior to installation. Not less than ten (10) working days prior to the commencement date of services under this contract, the Concessionaire shall submit to the COR a typed list of all equipment, furniture, and movable trade fixtures to be used in the performance of this contract.
Each item on the list will be identified by manufacturer, model name/number, serial number, or Concessionaire fixed asset number, as appropriate. The Concessionaire shall maintain, repair, and replace, as necessary, all Concessionaire-furnished equipment, furniture and movable trade fixtures. Title to concessionaire furnished equipment, furniture and movable trade fixtures remains with the Concessionaire. Concessionaire investment in equipment, furniture and fixtures required by this contract is a business risk, which the Concessionaire assumes. It is expressly understood and agreed that neither the DSCC NAFI nor any other agency or instrumentality of the United States Government is or shall be liable to the Concessionaire for costs of the Concessionaire's investment in equipment, furniture and trade fixtures in the event of termination of this contract.
C-15. FACILITIES MAINTENANCE
The premises, concession area, furniture, equipment, and machinery furnished by the NAFI shall be used by the concessionaire in performance of this contract and only for the purpose of furnishing food service operations at Defense Supply Center Columbus. Any facility renovations made by the Concessionaire must receive prior approval from the DSCC NAFI and Installation Management Division and all associated costs shall be borne by the Concessionaire. Decorating and painting of the areas assigned to the concessionaire shall be the responsibility of the Concessionaire, with the approval of the COR and the Installation Management Division Chief.
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